What Silvervine Software does

Silvervine Software is a US-based P&C insurance software vendor founded in 1996 and headquartered in Warner Robins, Georgia, operating as a wholly-owned subsidiary of Volaris Group (which is itself owned by Constellation Software). Its flagship product is Evergreen, a multi-tenant, API-first policy administration platform sold primarily to P&C insurance carriers and managing general agents (MGAs) in the United States, with the company citing deployment across 49 states and adoption by more than 50 carriers and MGAs. The platform is complemented by an integrated stack of add-on modules: a payment processing suite (online payments, IVR, claims payments, payNow self-service portal, recurring payments) pre-integrated with Merchant eSolutions; a Direct-to-Consumer (D2C) sales module with a roughly 90-day implementation; a multi-channel messenger (SMS, email, IVR); an electronic signature module built on blockchain; a cloud-based IVR system; and API-driven policyholder mobile app enablement.

The company monetizes through custom-priced multi-year SaaS subscriptions for the Evergreen platform, transaction-based fees on payment processing (credit card, ACH, eCheck, IVR), and implementation/professional services including managed hosting and integration. Distribution is via direct enterprise field sales targeting sophisticated carriers and MGAs, supplemented by an API-first integration model that connects Evergreen to third-party mobile developers, payment partners, and adjacent insurance technology systems. The architecture supports one-to-many upgrades, keeping installed software continuously current without disruptive releases, and the platform is SOC 1 Type 2 and SOC 2 Type 2 audited with 100% PCI DSS payment gateway compliance. Within the Constellation/Volaris portfolio, Silvervine operates as a focused vertical-market software asset serving a specialized segment of the US P&C insurance value chain.

Name

Silvervine Software

Legal name

Silvervine, Inc.

Website

https://silvervinesoftware.com

Company type

Private

Founded year

1996

Operating status

Operating

Headcount range

101–250 employees

Short description

Silvervine Software provides API-first policy administration, payment processing, and digital engagement software to P&C insurance carriers and MGAs in the United States, operating as a subsidiary of Volaris Group.

Ownership category

akta.pro rank

Product category

Insurance Software

NAICS

Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (518), Custom Computer Programming Services (541511)

SIC

Services-Prepackaged Software (7372)

akta.pro primary industry

Technology / IT Services BOP (FSAJAFAK)

Keywords

• Policy administration software
• P&C insurance software
• Insurance payment processing
• Direct-to-consumer insurance
• Electronic signature insurance

Headquarters

HQ city

Warner Robins

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2B

Offering type

Software

Cost components

Personnel, Technology or R&D, Operations, Marketing or Sales, Infrastructure

Revenue model

1. Software Platform Subscription: Silvervine operates as a SaaS/software provider offering its policy administration platform (Evergreen) to insurers. The subscription model provides continuous updates, multi-tenant architecture, and ongoing support services.
2. Payment Processing Services: Transaction-based fees from digital payment processing including credit card, ACH, and IVR payments. Up to 40% of premium volume may come from recurring monthly ACH, American Express and credit card payments, generating transaction fees.
3. Implementation and Professional Services: Implementation services for policy administration system deployment including D2C module with 3-month implementation lead time, managed hosting options, and integration services.

Pricing tiers

Go-to-market motion3 records

Distribution channels2 records

Marketing channels5 records

Core offering

Silvervine Software provides a multi-tenant, API-first policy administration platform (Evergreen) for property and casualty (P&C) insurance carriers and managing general agents (MGAs). The platform is complemented by integrated modules covering digital payment processing, direct-to-consumer (D2C) sales, electronic signature, interactive voice response (IVR), policyholder mobile app enablement, multi-channel messaging, and managed hosting.

Product overview

Silvervine Software offers a modular insurance software platform centered on the Evergreen Policy Administration System, a multi-tenant, API-first core platform for P&C insurers and MGAs. The platform is complemented by integrated add-on modules including Payment Solutions (online payments, IVR payments, claims payments, payNow portal, Silvervine Messenger, recurring payments), Direct-to-Consumer (D2C) sales module, Electronic Sign e-signature solution, Interactive Voice Response (IVR) system, Policyholder Mobile App enablement, and Managed Hosting. The architecture enables one-to-many upgrades ensuring Evergreen software remains current with latest capabilities.

Differentiator

Problem solved

Functional benefit

Products and services

• Evergreen Policy Administration System The flagship multi-tenant, API-first policy administration platform for P&C insurers and MGAs. Supports direct-to-consumer sales and distribution management with one-to-many upgrades to keep the software continuously current.
• Payment Solutions Comprehensive suite of digital payment tools including online payments, IVR payments, claims payments, payNow self-service portal, Silvervine Messenger, and recurring payment processing. Supports credit cards, debit cards, ACH, and eChecks with 100% PCI DSS compliance.
• Direct-to-Consumer (D2C) Module Software module enabling insurers to execute online policy sales with minimal human interaction. Can be implemented in 90 days and extends functionality to agents and brokers to access consumer-entered information.
• Silvervine Messenger Communication platform enabling instant messaging via text, email, or interactive voice response. Preprogrammed customized messages are sent when specific triggers are met, with bill reminders directing insureds to payment portals.
• Electronic Sign Electronic signature solution providing robust security, notable savings, and ROI. Supports unlimited signers with configurable signature options including typed or hand-scribed signatures. Built on blockchain technology with audit trail.
• Interactive Voice Response (IVR) Cloud-based IVR system for inbound call handling, outbound messaging, and pay-by-text capabilities. Features policy detection matching phone numbers to policies, customizable voice options, and integration with policy administration systems.
• Policyholder Mobile App Enablement API-driven mobile app enablement allowing insurers to launch branded mobile apps through their chosen development partner. Connects to policy, billing, payments, and claims. Supports 24/7 policy access, digital ID cards, and claims submission.
• Managed Hosting Managed hosting services for Silvervine's policy administration system, providing infrastructure management and support.

Quantifiable outcome

• Up to 40% of premium volume may come from recurring monthly ACH, American Express and credit card payments
• +2 more outcomes

Named customers3 records

Segments3 records

Ideal customer profiles2 records

Technology focussed Yes

API detail

Has API

Yes

API docs

API detail

Core technology

AI maturity

App detail

Feature6 records

Partnerships

Two partnerships are on record, tiered core.

• insured.iocoreTechnology or Integration · 5 November 2025Silvervine and insured.io announced a partnership to integrate SMS messaging and text-to-pay capabilities into insurance workflows. The integration aims to improve policyholder engagement and payment efficiency, allowing real-time communication and automated alerts for policy events. This partnership supports insurers and MGAs in modernizing their customer interactions through seamless SMS and digital payment capabilities.
• Merchant eSolutions, Inc.coreTechnology or IntegrationTransaction processing is provided by Merchant eSolutions, Inc. This partnership enables Silvervine's payment processing services including credit card, ACH, and digital payment capabilities for insurance carriers.

Scale indicators4 records

Recent moves5 records

Expansion highlights5 records

Direct peers

• Majesco: Majesco delivers cloud-based core insurance software for P&C, L&A, and health insurers, including policy administration and billing. It competes with Silvervine on digital transformation, D2C sales enablement, and modern cloud architecture for mid-market carriers and MGAs.
• Insurity: Insurity offers policy administration, billing, and claims software tailored to P&C insurers, MGAs, and TPAs. It targets a similar mid-market carrier base as Silvervine and competes on configurable core systems and integration breadth.
• Guidewire Software: Guidewire is the dominant policy administration, claims, and billing platform vendor for P&C insurers globally. It competes directly with Silvervine's Evergreen platform for mid-market and large-carrier deals, particularly in core system modernization.
• Sapiens International: Sapiens provides core software solutions for P&C and other insurance lines, including policy administration, billing, and claims. Its P&C suite targets a comparable carrier and MGA customer profile, particularly for core system replacement.
• Duck Creek Technologies: Duck Creek provides a cloud-native SaaS suite of policy, billing, and claims software for P&C insurers, including MGAs. It overlaps with Silvervine across core PAS, D2C, and API-first integration for the same mid-market carrier and MGA segments.

Emerging players

• Earnix: Earnix provides AI-driven rating, pricing, and personalization software for P&C and other insurers. While not a full PAS competitor, it overlaps with Silvervine in serving P&C carriers' digital transformation and pricing/underwriting modernization needs.
• Origami Risk: Origami Risk provides a cloud-based platform for insurance, risk, and claims management, with growing P&C carrier and MGA exposure. It is comparable to Silvervine as a modern, API-driven alternative targeting similar mid-market insurance buyers.

Broad incumbents

• Vertafore: Vertafore is a large incumbent serving the insurance distribution ecosystem with agency management, rating, and workflow tools. While focused on the agent side rather than carrier policy administration, it overlaps with Silvervine in the broader P&C insurance software market.
• Applied Systems: Applied Systems is a leading provider of agency and broker management software for the insurance industry. It competes in adjacent parts of the P&C value chain and is comparable to Silvervine in serving insurance distribution and operational workflows.

Regional players

• FINEOS: FINEOS is a core insurance platform provider with strong presence in group and individual life, accident, and health insurance. It is comparable to Silvervine in core PAS architecture and SaaS delivery, but operates in adjacent insurance verticals rather than competing directly in US P&C.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• LinkedInlinkedin.com/company/silvervine-software
• Xx.com/silvervineims
• Facebookfacebook.com/1584634118449668

Compliance3 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Silvervine Software