Strategic Healthcare Programs

What Strategic Healthcare Programs does

Strategic Healthcare Programs (SHP) is a private healthcare analytics and benchmarking software company serving post-acute care providers in the United States. Founded in 2006 and headquartered in Santa Barbara, California, SHP operates a cloud-based data analytics platform that ingests clinical and operational data through automated EHR interfaces and applies AI-powered predictive models refined across 15+ years of real-world post-acute care data. The company's proprietary technology powers the largest dedicated post-acute benchmark database in the industry, covering more than 5,000 home health agencies, 2,700 hospices, and 3,000 skilled nursing facilities.

SHP's product portfolio is organized around four care settings: SHP for Home Health (OASIS scrubbing, HHCAHPS surveys, real-time benchmarking, PDGM/HHVBP reporting), SHP for Hospice (CAHPS Hospice surveying, HQRP compliance, HIS-to-HOPE crosswalks), IntelliLogix for Skilled Nursing (MDS scrubbing, PBJ Manager, Star Ratings, Survey Preparation, CASPER Manager, CoreQ surveys — originally acquired from Team TSI in June 2020), and CareStat for Hospitals/ACOs (post-acute network management with an AI-powered Risk of Hospitalization algorithm). Underlying capabilities include predictive analytics, NLP-based sentiment analysis of handwritten CAHPS survey comments, computer vision for handwriting transcription, and anomaly detection for documentation scrubbing.

The company generates recurring subscription revenue through annual contracts with quote-based pricing tailored to organization size, care setting, and selected modules. Direct enterprise field sales is the primary go-to-market motion, supplemented by an expert-led content marketing program (SHP Blog, webinars, industry events), CMS compliance education (crosswalk guides for OASIS, HIS-to-HOPE, and CAHPS-Hospice changes), and partner integrations with EHR and telehealth platforms (Brightree, Cardiocom). The company reports a 98%+ annual customer renewal rate and an NPS of 90+, and references a 400% average return on investment among home health agency customers.

Name

Strategic Healthcare Programs

Legal name

Strategic Healthcare Programs, L.L.C.

Website

https://shpdata.com

Company type

Private

Founded year

2006

Operating status

Operating

Headcount range

101–250 employees

Short description

Strategic Healthcare Programs (SHP) is a private SaaS company providing real-time analytics, benchmarking, and AI-powered predictive intelligence to 7,700+ post-acute care providers across home health, hospice, skilled nursing, and hospital/ACO settings in the US.

Ownership category

akta.pro rank

Product category

Post-Acute Care Analytics Software

SIC

Services-Home Health Care Services (8082)

akta.pro primary industry

Chronic Condition Management & Remote Monitoring (e.g., diabetes, HTN) (HLALADAD)

Keywords

• Post-acute analytics
• Healthcare benchmarking
• Clinical data validation
• Patient satisfaction surveys
• Regulatory compliance reporting

Headquarters

HQ city

Santa Barbara

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2B

Offering type

Software

Cost components

Personnel, Technology or R&D, Operations, Marketing or Sales

Revenue model

1. Analytics & Benchmarking Subscriptions: SHP generates recurring subscription revenue from providing real-time data analytics, benchmarking dashboards, and quality reporting tools to post-acute care providers. The company offers tiered solutions for Home Health, Hospice, Skilled Nursing, and Hospitals/ACOs, with automatic data interfaces and dedicated account management included.
2. CAHPS Survey Administration: Revenue from administering patient/caregiver satisfaction surveys (HHCAHPS, CAHPS Hospice) as a CMS-approved vendor. Starting January 2026 decedents, SHP offers web-mail mode combining web-based surveys with traditional mail options for higher response rates.

Pricing tiers

Go-to-market motion1 record

Distribution channels3 records

Marketing channels6 records

Core offering

Strategic Healthcare Programs (SHP) provides a cloud-based analytics and benchmarking platform purpose-built for post-acute care providers (home health agencies, hospices, skilled nursing facilities, and hospitals/ACOs). The offering combines real-time EHR data interfaces, OASIS/MDS scrubbing, CMS-approved CAHPS survey administration, PBJ staffing management, AI-powered predictive risk models, and benchmark dashboards against a proprietary database of 5,000+ home health agencies, 2,700+ hospices, and 3,000+ skilled nursing facilities.

Product overview

Strategic Healthcare Programs (SHP) offers a multi-product analytics and benchmarking platform for post-acute care providers. The portfolio includes three core care-setting platforms: SHP for Home Health, SHP for Hospice, and SHP for Skilled Nursing (branded as IntelliLogix), plus CareStat for Hospitals/ACOs and SHP for Home Infusion. The platform integrates OASIS scrubbing, MDS scrubbing, PBJ staffing management, HHCAHPS/CAHPS surveying, data analytics with benchmarking, AI-powered predictive risk scoring, and quality reporting tools. Acquired products include IntelliLogix from Team TSI in June 2020. The company serves 7,700+ providers with a 98% annual renewal rate.

Differentiator

Problem solved

Functional benefit

Brands

• IntelliLogix: Data analytics solution for Skilled Nursing Facilities (SNFs), including MDS Scrubber, PBJ Manager, Star Ratings, Survey Preparation, and CASPER Manager. Formerly Team TSI products.
• CareStat
• SHPBest Awards

Products and services

• SHP for Home Health Comprehensive analytics platform for Medicare-certified home health agencies providing OASIS scrubbing, data analytics, HHCAHPS surveys, real-time benchmarking against 5,000+ agencies, and quality score optimization under PDGM and HHVBP models.
• SHP for Hospice Analytics and surveying platform for hospices providing HQRP compliance monitoring, CAHPS Hospice surveying with web-mail mode, data analytics, and benchmarking against 2,700+ hospices.
• SHP for Skilled Nursing (IntelliLogix) Data analytics solution for skilled nursing facilities (branded IntelliLogix) including MDS Scrubber, PBJ Manager, Star Ratings, Survey Preparation, CASPER Manager, and CoreQ surveys. Powers 3,000+ SNFs.
• CareStat Software platform connecting post-acute providers with hospitals and ACOs for real-time visibility into post-acute performance, SNF/HHA network management, bundled payment performance tracking, and readmission reduction using AI-powered Risk of Hospitalization algorithm.
• SHP for Home Infusion Data analytics and benchmarking services plus patient satisfaction surveys for home infusion and other post-acute care settings.
• PBJ Manager Payroll-Based Journal staffing software for SNFs that automates collection, validation, and formatting of staffing records, projects staffing star ratings, and submits directly to QIES.
• MDS Scrubber Web-based MDS scrubbing tool that validates Minimum Data Set submissions, identifies coding errors, and flags audit risks for skilled nursing facilities.

Quantifiable outcome

• 98%+ annual customer renewal rate
• +5 more outcomes

Named customers8 records

Segments5 records

Ideal customer profiles5 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration2 records

AI capability7 records

Feature6 records

Partnerships

One partnership is on record.

• Team TSIcoreStrategic or Co-development Partner · 23 June 2020SHP acquired Team TSI, a leader in data analytics solutions for skilled nursing facilities with 30+ years of business history. The acquisition enhanced SHP's role as a data analytics partner for post-acute care organizations by adding Team TSI's IntelliLogix suite of MDS scrubbing, PBJ Manager, Star Ratings, and Survey Preparation tools.

Scale indicators11 records

Recent moves5 records

Expansion highlights6 records

Broad incumbents

• Homecare Homebase (Hearst Health): Homecare Homebase is an enterprise EHR and operational analytics platform for large home health and hospice agencies. It overlaps with SHP in OASIS, quality reporting, and benchmarking for mid-to-large HH/Hospice customers.
• MatrixCare (ResMed): MatrixCare, also under ResMed, provides EHR and analytics software for skilled nursing, senior living, and home care providers. It overlaps directly with SHP's IntelliLogix SNF suite (MDS, PBJ, Star Ratings, survey prep) for the 3,000+ SNFs SHP serves.
• Netsmart: Netsmart provides a broad post-acute and behavioral health technology platform including EHR, analytics, and population health tools. It competes with SHP in quality and benchmarking across SNF, home health, and hospice segments.
• Brightree (ResMed): Brightree, owned by ResMed, is a leading SaaS platform for home health, hospice, and HME providers with integrated quality and benchmarking capabilities. It competes with SHP at the home health and hospice analytics layer and has an existing integration partnership with SHP, signaling direct overlap.
• WellSky: WellSky offers a broad post-acute and home health software suite spanning EHR, analytics, and network management for HHAs, hospices, and SNFs. It is a much larger incumbent overlapping with SHP in benchmarking and quality reporting across all three post-acute settings SHP serves.

Emerging players

• Forcura: Forcura offers document workflow and care coordination analytics for post-acute providers, including home health and hospice. It is an emerging adjacency to SHP's analytics suite, focused on referral and document-driven workflows rather than full benchmarking.

Direct peers

• Axxess: Axxess provides cloud-based software for home health, hospice, and home care agencies, including quality reporting and compliance tools. It overlaps with SHP in HH/Hospice benchmarking, OASIS workflows, and CAHPS survey-adjacent capabilities.
• KanTime: KanTime offers post-acute software for home health, hospice, pediatric, and behavioral health agencies with EMR and clinical/operational analytics. It competes with SHP in HH/Hospice quality and compliance analytics for the same provider buyer.
• Trella Health: Trella Health provides post-acute care performance analytics and market intelligence for home health, hospice, and SNF providers. It is the most direct competitor to SHP's benchmarking and predictive analytics, serving a similar provider buyer with overlapping OASIS/Star Ratings-style insight use cases.
• PlayMaker Health: PlayMaker Health delivers post-acute market intelligence and CRM/analytics for home health, hospice, and SNF sales and operations teams. It competes with SHP in the post-acute performance and benchmarking category with a focus on referral and growth analytics.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat6 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/SHP_data
• Facebookfacebook.com/shpdata
• LinkedInlinkedin.com/company/shp-data

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Profiles4 records

Subsidiaries1 record

Funding overview

Funding rounds1 record

Investors2 records

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Strategic Healthcare Programs