Reliant Capital Solutions
Reliant Capital Solutions is a woman-owned, full-service accounts receivable management company that provides third-party collections, first-party/early-out services, BPO, and cure programs to nearly 500 universities, healthcare providers, government agencies, and commercial businesses across the U.S.
- Company typePrivate
- Founded2007
- HeadquartersColumbus, United States
- Headcount101–250
- GTM typeB2B
- OfferingServices
What Reliant Capital Solutions does
Reliant Capital Solutions is a full-service accounts receivable management (ARM) company founded in 2007 by Margie Brickner and headquartered in Gahanna, Ohio, with additional operations in Amherst, New York. The company provides third-party collections, first-party/early-out services, business process outsourcing (BPO) for contact center operations, cure and loan rehabilitation programs, and contact center outsourcing. Reliant serves nearly 500 institutional clients across higher education (its primary vertical, including Perkins loan collections and student account recovery for universities such as Purdue, Boston College, University of Michigan, and University of Dayton), healthcare, government agencies (federal, state, and municipal), financial services, and commercial businesses. The firm is woman-owned (NWBOC and WBENC certified) and emphasizes consumer-respect-based collection practices as a cultural differentiator.
Reliant's underlying technology stack is built around "data-driven dynamic collection strategies" supported by compliance-grade infrastructure certified to PCI-DSS, FISMA, HIPAA, SSAE 18 (SOC1), and CCPA standards. The company has invested in secure payment processing portals (latweb.reliant-cap.com, SFTP access) and operates multi-year contracted relationships with enterprise clients. Senior technology leadership includes a CIO with 40 years of infrastructure experience across government, retail, and banking, but the company does not disclose AI/ML capabilities, predictive scoring engines, or automated decisioning tools.
Revenue is generated primarily through contingency-fee transaction models on recovered amounts across third-party and first-party collections, supplemented by professional services fees for BPO and contact center engagements and managed service fees for cure program work. Distribution is direct enterprise sales targeting institutional buyers through a vertically organized team (higher education, healthcare, government, commercial), with a dedicated Sr. Executive VP of Sales and Marketing and a Managing Director of Marketing and Business Development hired in 2025. The company grew rapidly through 2019 hiring initiatives (~399 new roles announced across Ohio and New York), earned multiple regional growth and workplace awards, and completed the acquisition of Municipal Collection Services in February 2023 to expand its municipal government debt collection vertical.
Reliant Capital Solutions firmographics
Firmographics- Name
- Reliant Capital Solutions
- Legal name
- Reliant Capital Solutions, LLC
- Website
- https://reliantcapitalsolutions.com
- Company type
- Private
- Founded year
- 2007
- Operating status
- Operating
- Headcount range
- 101–250 employees
- Short description
- Reliant Capital Solutions is a woman-owned, full-service accounts receivable management company that provides third-party collections, first-party/early-out services, BPO, and cure programs to nearly 500 universities, healthcare providers, government agencies, and commercial businesses across the U.S.
- Ownership category
- akta.pro rank
Reliant Capital Solutions industry classification
Industry- Product category
- Accounts Receivable Management Services
- NAICS
- Collection Agencies (56144), Business Support Services (5614)
- SIC
- Finance Services (6199), Services-Facilities Support Management Services (8744)
- akta.pro primary industry
- Collections, Delinquency Management & Bad Debt Recovery (EDALAJAG)
- akta.pro secondary industries
- Debt Recovery & Asset Recovery (Repossession Coordination, Collateral Recovery) (BPAAAEAE), Loan Servicing & Special Servicing (Delinquency Management) (FSAKAJAG)
Keywords
Where Reliant Capital Solutions is headquartered
LocationHeadquarters
- HQ city
- Columbus
- HQ country
- United States
- HQ region
- North America
Offices2 records
Markets served
Reliant Capital Solutions business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Operations, Technology or R&D, Marketing or Sales, Infrastructure, Others
Revenue model
- Third-Party Collections: Collection services for delinquent accounts placed by clients such as universities, healthcare providers, government agencies, and commercial businesses. Revenue is generated through contingency fees based on recovered amounts.
- First-Party/Early Out Services: Early out and first-party collection services for clients before accounts become delinquent, providing proactive resolution services.
- BPO/Contact Center Outsourcing: Business process outsourcing services including contact center operations for clients requiring specialized call center capabilities.
- Cure Program Services: Specialized programs to help consumers rehabilitate their loans, particularly for student loan rehabilitation programs.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Other | Multi-year contract | Enterprise B2B services - customized contracts for large organizations |
Go-to-market motion1 record
Distribution channels1 record
Marketing channels4 records
Reliant Capital Solutions product offering
Product offeringCore offering
Reliant Capital Solutions is a full-service accounts receivable management company that recovers delinquent and defaulted debt on behalf of enterprise clients. Its core offerings include third-party collections, first-party/early-out services, business process outsourcing (BPO)/contact center operations, cure and loan rehabilitation programs. It primarily serves higher education institutions (Perkins and student loan portfolios), healthcare providers, government agencies, and commercial businesses, charging contingency or contracted service fees on amounts recovered.
Product overview
Reliant Capital Solutions offers a unified accounts receivable management platform providing multiple collection service modalities including third-party collection, first-party collection, BPO services, cure programs, early out services, and contact center outsourcing. The company serves higher education institutions (particularly for Perkins loans and student debt), healthcare providers, government agencies, financial services companies, and commercial businesses. Their approach combines data-driven technology with empathetic consumer interactions to maximize recovery rates while maintaining compliance with regulatory standards.
Differentiator
Problem solved
Functional benefit
Products and services
- Third-Party Collection Services
- First-Party Collection Services
- Early Out Services
- BPO (Business Process Outsourcing)
- Contact Center Outsourcing
- Cure Program
- Loan Rehabilitation Program
Quantifiable outcome
- 20% performance increase since 2007 for Purdue University collections
- +2 more outcomes
Companies that use Reliant Capital Solutions
Customer profileNamed customers8 records
Segments5 records
Ideal customer profiles4 records
Reliant Capital Solutions technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Feature4 records
Reliant Capital Solutions partnerships and signals
Strategic signalPartnerships
One partnership is on record.
- NC4K (Now Children for the Cure)minorReliant Capital Solutions partnered with NC4K for their annual gala. NC4K supports families dealing with pediatric cancer. This is a charitable/philanthropic partnership supporting the community.
Scale indicators3 records
Recent moves9 records
Expansion highlights5 records
Reliant Capital Solutions competitors and assessment
Company assessmentDirect peers
- IC System: Family-owned ARM firm providing debt collection and BPO services to healthcare, education, government, and commercial clients. Comparable to Reliant in mid-market positioning, multi-vertical mix, and family/woman-led ownership profile.
- Williams & Fudge: Higher-education focused ARM firm offering third-party collections, third-party supplemental, and pre-collect services to colleges and universities nationwide. Highly comparable to Reliant because it competes head-to-head for the same university ARM contracts with overlapping service lines.
- Coast Professional: Provides accounts receivable management and business process outsourcing with a strong higher education portfolio. Directly comparable to Reliant in target customer base (universities), service modalities, and emphasis on compliant, empathetic consumer treatment.
- Windham Professionals: Accounts receivable management firm serving higher education, government, and healthcare. Competes with Reliant for the same institutional clients and offers an overlapping suite of first-party, third-party, and BPO services.
- MRS BPO: Accounts receivable management and BPO firm serving utilities, healthcare, higher education, and financial services. Overlaps directly with Reliant's service lines and customer segments, especially in healthcare and education collections.
- Account Control Technology (ACT): ARM provider offering debt recovery, BPO, and contact center services to education, government, and commercial clients. Comparable to Reliant in customer verticals, service portfolio, and mid-market positioning.
- CBE Group: ARM company offering third-party collections, early out, and contact center services across healthcare, higher education, and government. Comparable to Reliant in vertical mix, service portfolio, and emphasis on consumer-respectful collection practices.
- ConServe: ARM firm specializing in higher education, government, and commercial collections with first-party, third-party, and BPO offerings. Closely mirrors Reliant's vertical mix and compliance-driven GTM (Perkins loan expertise, ethics awards).
Broad incumbents
- Convergent Outsourcing: Large ARM and BPO provider (part of iQor) delivering collections, customer management, and recovery services across multiple verticals including higher education. Comparable to Reliant's service mix but at materially greater scale with deeper technology investment.
- TSI (Transworld Systems): Large-scale ARM and BPO provider serving small businesses, financial services, and commercial clients with a broad technology platform. Comparable to Reliant in service modalities but much larger in scale and more focused on SMB/commercial rather than higher education.
Market position
Strengths1 record
Competitive moat5 records
Key risks6 records
Key highlights7 records
Customer concentration
Reliant Capital Solutions social profiles
Digital presenceReliant Capital Solutions compliance and trust
Trust signalCompliance6 records
Reliant Capital Solutions financial estimates
Financial estimateRevenue estimate
Valuation estimate
Reliant Capital Solutions leadership team
Management profileNumber of profiles
Profiles1 record
Reliant Capital Solutions funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Reliant Capital Solutions M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Reliant Capital Solutions
What does Reliant Capital Solutions do?
Reliant Capital Solutions is a full-service accounts receivable management company that recovers delinquent and defaulted debt on behalf of enterprise clients. Its core offerings include third-party collections, first-party/early-out services, business process outsourcing (BPO)/contact center operations, cure and loan rehabilitation programs. It primarily serves higher education institutions (Perkins and student loan portfolios), healthcare providers, government agencies, and commercial businesses, charging contingency or contracted service fees on amounts recovered.
Is Reliant Capital Solutions a public or private company?
Reliant Capital Solutions is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was Reliant Capital Solutions founded?
Reliant Capital Solutions was founded in 2007. It employs 101 to 250 people.
Where is Reliant Capital Solutions based?
Reliant Capital Solutions is headquartered in Columbus, United States, in the North America region.
How does Reliant Capital Solutions make money?
Four revenue lines are on record. Third-Party Collections are the primary driver. The others are first-Party/Early Out Services, BPO/Contact Center Outsourcing and cure Program Services.
Who are Reliant Capital Solutions's main competitors?
Direct peers on record are IC System, Williams & Fudge, Coast Professional, Windham Professionals, MRS BPO, Account Control Technology (ACT), CBE Group and ConServe. Broad incumbents are Convergent Outsourcing and TSI (Transworld Systems).
Does Reliant Capital Solutions have an API?
No public API is recorded for Reliant Capital Solutions.
What industry is Reliant Capital Solutions in?
Reliant Capital Solutions's product category is Accounts Receivable Management Services. Its primary akta.pro industry code is EDALAJAG, Collections, Delinquency Management & Bad Debt Recovery, with a secondary code of BPAAAEAE, Debt Recovery & Asset Recovery (Repossession Coordination, Collateral Recovery). Its NAICS code is 56144 and its SIC code is 6199.