What Currys PC World Business does

Currys PC World Business is the B2B division of Currys Group plc (LSE-listed parent), operating a UK-focused e-commerce and retail platform that supplies business technology and appliances to customers ranging from sole traders to large enterprises and public sector bodies. The platform offers over 60,000 SKUs spanning computing (Windows, MacBook, Chromebook, servers, networking), commercial appliances (coffee machines, refrigeration, commercial TVs, payment terminals, video conferencing), domestic appliances, printers, TV/entertainment, mobiles, and smart tech, with catalogue pricing ranging from sub-£150 accessories to over £9,000 workstation-class hardware.

The business monetises through a hybrid revenue model combining one-time hardware sales, recurring subscriptions (business broadband resold from BT across three tiers from £27.95 to £47.95 ex VAT/month, plus extended warranty/care plans), and professional services (installation, IT asset disposal, bulk recycling). Distribution is omnichannel: the proprietary e-commerce site (business.currys.co.uk), 60 UK Business Hubs for in-person consultations, UK-based inside-sales call centres, dedicated enterprise account managers, mobile network reseller partnerships, and procurement-framework access for government buyers. Flexible payment terms — including 30-day credit accounts and Smartplan leasing — and a 7-day price-match guarantee reinforce the value proposition.

Vertically-segmented GTM targets landlords, hospitality (hotels/B&Bs), education (schools/universities), enterprise/office, and public sector (councils), with curated "Best for Business" and AI-powered device selections. Operational parent is Currys Group Ltd (company number 504877), headquartered at 1 Portal Way, London, W3 6RS. The division's stated scale includes 501–1,000 employees and a notable prior operational incident: a 2017 malware-driven data breach at related retail tills that exposed personal data on approximately 14 million people and 5.6 million payment cards, resulting in a £500,000 ICO fine (later upheld).

Name

Currys PC World Business

Legal name

Currys Group Ltd

Website

https://business.currys.co.uk

Company type

Private

Founded year

1991

Operating status

Operating

Headcount range

501–1,000 employees

Short description

Currys PC World Business is the B2B division of UK-listed Currys Group plc, selling business technology, appliances, broadband, and support services via e-commerce, 60 retail Hubs, and account management to SMBs, enterprises, and public sector bodies.

Ownership category

akta.pro rank

Product category

Business Electronics Retail

NAICS

Computer and Computer Peripheral Equipment and Software Merchant Wholesalers (423430)

SIC

Retail-Computer & Computer Software Stores (5734), Wholesale-Computers & Peripheral Equipment & Software (5045)

akta.pro primary industry

Computers & Laptops Retail (CRACABAA)

akta.pro secondary industry

PC Components & Upgrades Retail (CPU, GPU, RAM, Storage, Motherboards) (CRACABAD)

Keywords

• Business electronics retail
• IT procurement services
• Commercial appliance supply
• Business broadband services
• Technology hardware distribution

Headquarters

HQ city

Poole

HQ country

United Kingdom

HQ region

Europe

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Supply Chain, Operations, Personnel, Marketing or Sales, Technology or R&D, Infrastructure

Revenue model

1. Hardware Sales: Sale of business technology products including laptops, desktops, tablets, printers, servers, networking equipment, domestic and commercial appliances, mobile phones, and accessories. Products sold at various price points from budget to enterprise-grade.
2. Broadband Services: Business broadband services in partnership with BT, offering Essential, Enhanced, and Pro tiers with monthly subscription pricing ranging from £27.95 to £47.95 ex VAT.
3. Professional Services: Installation services including onsite installation, delivery and installation, IT asset disposal, and bulk recycling services offered to business customers.
4. Warranties and Care Plans: Extended warranty and care plans providing breakdown support, repairs, and peace of mind for business technology with 7-day repair promise.
5. Business Finance: 30-day credit accounts and business leasing options (Smartplan) providing flexible payment terms for business customers.

Pricing tiers

Go-to-market motion3 records

Distribution channels6 records

Marketing channels5 records

Core offering

Currys PC World Business is the B2B division of Currys Group plc, operating an e-commerce platform and 60 UK Business Hubs that supply business-grade technology including laptops, desktops, printers, commercial appliances, networking equipment, mobile phones, and accessories to UK businesses. It complements hardware sales with delivery and installation services, IT asset disposal and bulk recycling, care and repair warranties, resold BT business broadband, and 30-day business credit accounts.

Product overview

Currys Business is a B2B e-commerce platform (a division of Currys, Europe's leading electrical retailer) offering business technology procurement through over 60,000 products across computing, commercial appliances, domestic appliances, printers, TVs, mobiles, and smart tech. The core Currys Business Platform integrates with 60 UK Business Hubs, dedicated account management, and flexible payment options including 30-day credit accounts. Key services include delivery and installation, IT asset disposal, bulk recycling, care and repair, and business broadband (resold via BT partnership). The product portfolio is organized by category: Computing Products (laptops, desktops, tablets, software), Commercial Appliances & Tech (professional-grade equipment), Domestic Appliances (for rental/hospitality), Printers, TV & Entertainment, Mobiles, and Cameras & Smart Tech. Currys Business serves diverse sectors including landlords, hospitality, education, enterprise, and public sector organizations.

Differentiator

Problem solved

Functional benefit

Products and services

• Currys Business Platform B2B e-commerce platform providing business technology procurement with over 60,000 products, dedicated account management, flexible payment options including 30-day credit accounts, and 60 UK Business Hubs for in-person support. Targeted at sole traders through to large enterprises and public sector organisations.
• Delivery and Installation Services Comprehensive delivery services including next-day delivery for small items and scheduled delivery for large appliances, with professional installation services for office tech configuration. For business customers requiring setup of newly purchased equipment.
• IT Asset Disposal Secure collection, data erasure, and responsible recycling of old business technology with necessary certifications for net zero metrics and CSP credentials. For businesses retiring IT equipment.
• Bulk Recycling Recycling service for five or more large appliances or TVs with proper documentation proving responsible recycling compliance. For businesses undertaking multi-unit appliance replacement.
• Care & Repair Breakdown support and repair services for business appliances and technology with a 7-day repair promise and engineer visits for warranty-covered issues. For businesses needing minimal downtime on essential equipment.
• Business Broadband BT-branded business broadband service offered in three tiers: Essential (up to 900Mbps from £27.95 ex VAT), Enhanced (with EE 4G backup from £37.95 ex VAT), and Pro (with Wi-Fi boosters from £47.95 ex VAT), all with minimum speed guarantees. For UK businesses needing reliable connectivity.
• Computing Products Business-grade laptops (Windows, MacBook, Chromebook), desktops, tablets, software, components, servers, networking equipment, and accessories from brands including HP, Dell, Lenovo, Acer, Microsoft, Samsung, and Apple. For businesses of all sizes needing computing hardware.
• Commercial Appliances & Tech Commercial-grade equipment including air purification, coffee machines, cooking, dishwashers, laundry, refrigeration, TVs, payment terminals, and video conferencing solutions. For hospitality, retail and commercial business buyers.
• Domestic Appliances Kitchen and household appliances including laundry, refrigeration, cooking, dishwashers, small kitchen appliances, floorcare, and health & wellbeing products for business use such as rental properties.
• Printers Printing solutions including all-in-one printers, laser printers (colour and mono), inkjet printers, 3D printers, thermal label printers, scanners, and associated ink/toner supplies. For offices and businesses of all sizes.
• TV & Entertainment Commercial and consumer TVs, audio equipment, gaming consoles, headphones, projectors, and musical instruments for business environments including hotels, offices and retail.
• Mobiles Mobile phones, accessories, refurbished phones, mobile broadband, and SIM-only plans with bespoke solutions for larger businesses working with major network providers.
• Cameras & Smart Tech Smart home devices, smart watches, fitness trackers, drones, camcorders, digital cameras, and mobility products including bikes, hoverboards, and scooters.
• Business Warranties Extended warranty plans providing next-day engineer support for TVs and appliances to minimize business downtime. For businesses needing guaranteed repair response on essential equipment.
• 30 Day Business Credit Account Credit facility providing 30-day payment terms for business purchases, allowing companies to buy now and pay later within the credit limit. For registered business account holders.
• Business Premier Account Enhanced account linking for existing business customers with 7-digit account numbers to access credit limits and manage purchases online.

Quantifiable outcome

• Highest-ever sales ROI achieved by diversity-themed advertising campaign

Named customers6 records

Segments6 records

Ideal customer profiles6 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature3 records

Partnerships

Three partnerships are on record, tiered core and minor.

• BTcoreChannel Partner/ Reseller/ DistributorBT is partnered with Currys Business as the provider of business broadband services. Currys Business resells BT broadband packages under the Currys Business brand, offering Essential, Enhanced, and Pro tiers to business customers. BT is shown as an authorised partner with endorsement on the business broadband page.
• Major Mobile NetworkscoreChannel Partner/ Reseller/ DistributorCurrys Business works with major networks to provide bespoke mobile solutions for businesses with more than 10 employees needing mobile connections. The company provides tailored mobile packages through these network partnerships.
• CriteominorGTM or Marketing PartnerCriteo provides personalised advertising services for Currys Business, using cookies and online identifiers to deliver targeted advertisements. Criteo may link devices and combine information from various sources to create user profiles for advertising purposes.

Scale indicators7 records

Recent moves6 records

Expansion highlights5 records

Regional players

• BT Shop (BT Business Direct): UK B2B arm of BT selling business broadband, mobile, and IT hardware with bundle discounts tied to network services. Closely comparable on UK business broadband + tech bundling given Currys' BT partnership, with potential for direct competition or partnership evolution.

Direct peers

• CDW UK: UK arm of CDW, a major B2B technology solutions provider selling laptops, desktops, networking, and IT services to businesses and public sector. Closely comparable on business technology retail, account management, and procurement frameworks, competing head-to-head in the UK B2B market.
• Softcat: UK-focused B2B IT infrastructure reseller serving SMB to enterprise with hardware, software licensing, and services. Highly comparable business model targeting UK business customers through dedicated account managers, with similar vertical exposure (public sector, education, enterprise).
• XMA: UK-based B2B technology provider focused on education, public sector, and enterprise customers offering hardware, software, services, and consultancy. Directly comparable as a UK-domestic competitor for business technology procurement and sector-specific vertical solutions.
• Computacenter: European enterprise IT infrastructure provider selling hardware, services, and managed workplace solutions. Comparable on business technology procurement, enterprise account management, and public sector contracts, with deeper services capability than Currys Business.
• SCC: Europe-wide B2B technology solutions provider selling hardware, software, and IT services with strong UK presence. Comparable on business technology procurement, public sector frameworks, and enterprise account management, particularly competing for larger UK accounts.
• Insight Enterprises: Global B2B IT solutions provider selling hardware, software, and services to enterprise and SMB customers. Directly comparable to Currys Business in offering business-grade computing, peripherals, and IT procurement services with dedicated account management.
• Boxxe: UK-based B2B managed services and technology reseller providing cloud, hardware, and managed IT to enterprises, public sector, and SMB. Comparable in UK B2B IT procurement with overlap in verticals (public sector, education) but stronger managed services tilt.
• Bechtle: Europe's largest independent IT reseller providing hardware, software, and IT services to B2B customers. Comparable in selling business-grade computing, networking, and managed services with a multi-country footprint and dedicated account teams.

Broad incumbents

• Amazon Business: Global B2B marketplace from Amazon offering business pricing, multi-user accounts, and broad catalog across IT, office, and industrial categories. Indirect competitor on selection and price for SMB business technology buyers, though lacking Currys' in-person expert advice and curated business-grade filtering.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key highlights7 records

Customer concentration

• Xx.com/cpcwbusiness
• LinkedInlinkedin.com/company/currys
• Facebookfacebook.com/currys

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Currys PC World Business