DataRecovery.com
DataRecovery.com is a privately held data recovery services firm operating ISO 5 certified cleanroom laboratories in Edwardsville, Dallas, and Toronto. Founded in 1999, it serves enterprise, government/military, IT professionals, and consumer customers with hard drive, RAID, SSD, and incident response recovery.
- Company typePrivate
- Founded1999
- HeadquartersEdwardsville, United States
- Headcount51–100
- GTM typeB2B and B2C
- OfferingServices
What DataRecovery.com does
DataRecovery.com (legal entity Datarecovery.com, Inc., also known as ESS Data Recovery, Inc.) is a professional data recovery services company founded in 1999 and headquartered in Edwardsville, Illinois. The company operates ISO 5 (Class 5) certified cleanroom laboratories in three North American locations: Edwardsville, IL (the R&D hub on the SIUE campus), Dallas/Frisco, TX (opened 2024), and Toronto, ON (opened 2017). Its service portfolio covers recovery from hard drives (physical and logical failures), RAID/NAS/SAN arrays, SSDs and flash media, mobile devices, tapes, and ransomware-affected systems, as well as adjacent offerings in computer forensics, cryptocurrency recovery, password recovery, secure deletion, and data loss prevention consulting. Core technology capabilities include hard drive microcode repair, chip-off SSD recovery, RAID reconstruction, and proprietary forensic file-recovery tools operated inside cleanroom environments.
The business model is project-based professional services with quote-driven, per-case pricing. A 'No Data, No Charge' guarantee, pro-rata billing for partial recoveries, and 10% over-estimate client notification clauses structure customer risk. Service tiers span standard (1-5 business days), expedited, and emergency (24-48 hour) turnaround, with premium pricing on time-sensitive engagements. The company pursues a sales-led and enterprise field-sales GTM: customers reach it via a 1-800 line, online case submission, walk-in lab visits, or direct enterprise engagement. Customers include NASA, the Department of Homeland Security, multiple U.S. Army units, Boeing, Anheuser-Busch, Washington University, and the 9/11 Memorial, alongside a long tail of IT professionals and home users. The company is privately held with 51-100 employees, no disclosed external funding, and CEO Ben Carmitchel listed as the senior executive.
DataRecovery.com firmographics
Firmographics- Name
- DataRecovery.com
- Legal name
- Datarecovery.com, Inc.
- Website
- https://datarecovery.com
- Company type
- Private
- Founded year
- 1999
- Operating status
- Operating
- Headcount range
- 51–100 employees
- Short description
- DataRecovery.com is a privately held data recovery services firm operating ISO 5 certified cleanroom laboratories in Edwardsville, Dallas, and Toronto. Founded in 1999, it serves enterprise, government/military, IT professionals, and consumer customers with hard drive, RAID, SSD, and incident response recovery.
- Ownership category
- akta.pro rank
DataRecovery.com industry classification
Industry- Product category
- Data Recovery Services
- NAICS
- Electronic and Precision Equipment Repair and Maintenance (8112), Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (518)
- SIC
- Services-Computer Programming, Data Processing, Etc. (7370)
- akta.pro primary industry
- Data Recovery, Device Unlocking & Software Repair Services (CRACAJAJ)
- akta.pro secondary industries
- Backup & DR Software Implementation & Managed Platforms (BPAEALAI), Data Destruction Services (On-site/Off-site, Media Sanitization) (BPALAIAC)
Keywords
Where DataRecovery.com is headquartered
LocationHeadquarters
- HQ city
- Edwardsville
- HQ country
- United States
- HQ region
- North America
Offices3 records
Markets served
DataRecovery.com business model
Business model- GTM type
- B2B and B2C
- Offering type
- Services
- Cost components
- Personnel, Technology or R&D, Infrastructure, Operations, Supply Chain, Marketing or Sales
Revenue model
- Data Recovery Services: One-time professional data recovery service fees. Pricing based on failure type, complexity, engineering time required, storage device type, and potential parts/donor parts needed. Pro-rata billing for partial recovery. Evaluation fees may apply in some situations separate from recovery service fees.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Other | Pay-as-you-go | Standard Data Recovery Service |
| Other | Pay-as-you-go | Expedited/Emergency Recovery |
Go-to-market motion2 records
Distribution channels5 records
Marketing channels5 records
DataRecovery.com product offering
Product offeringCore offering
DataRecovery.com provides professional data recovery services for failed storage media including hard drives, RAID/NAS/SAN arrays, SSDs, flash memory, mobile devices, tapes, and virtualized environments. The company operates real ISO 5 certified cleanroom laboratories staffed by recovery engineers (not mailing offices) in Edwardsville (IL), Dallas (TX), and Toronto (ON), and applies proprietary techniques such as hard drive microcode repair and chip-off SSD recovery. Services are backed by a "No Data, No Charge" guarantee and include standard, expedited, and 24-48 hour emergency recovery options.
Product overview
DataRecovery.com is a data recovery service provider offering a comprehensive portfolio of specialized recovery services for various storage media and failure scenarios. The core offerings include hard drive recovery (internal/external, laptop/desktop), RAID array recovery (multi-drive, NAS, SAN systems), and SSD/flash media recovery. Additional specialized services cover ransomware recovery, cryptocurrency recovery, computer forensics, video digitization, password recovery, secure deletion, and data loss prevention consulting. The company operates real ISO 5 certified cleanroom laboratories in the US (Edwardsville, IL and Dallas, TX) and Canada (Toronto, ON), providing services to businesses, IT professionals, government agencies, and home users. Service tiers include standard (1-5 business days), expedited, and emergency (24-48 hours) options, all backed by a 'No Data, No Charge' guarantee.
Differentiator
Problem solved
Functional benefit
Quantifiable outcome
- Standard service turnaround: 1-5 business days after evaluation
- +3 more outcomes
Companies that use DataRecovery.com
Customer profileNamed customers9 records
Segments4 records
Ideal customer profiles4 records
DataRecovery.com technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Feature5 records
DataRecovery.com partnerships and signals
Strategic signalScale indicators5 records
Recent moves6 records
Expansion highlights6 records
DataRecovery.com competitors and assessment
Company assessmentDirect peers
- ACE Data Recovery: ACE Data Recovery is a direct peer providing cleanroom-based HDD, SSD, RAID, NAS, and tape recovery services across multiple US locations, with comparable enterprise and consumer offerings.
- CBL Data Recovery: CBL Data Recovery is a direct peer offering hard drive, SSD, RAID, and tape recovery with cleanroom facilities and enterprise services, comparable in size and customer mix to DataRecovery.com.
- Gillware Data Recovery: Gillware is a direct peer offering professional data recovery for HDDs, SSDs, RAIDs, NAS/SAN, and mobile devices, with a cleanroom facility and a 'no recovery, no charge' guarantee. Targets a similar SMB, enterprise, and consumer mix.
- PITS Global Data Recovery Services: PITS Global is a direct peer offering certified cleanroom data recovery for HDDs, SSDs, RAIDs, and mobile devices, with both US-based and international lab presence targeting enterprise and individual customers.
- SalvageData Recovery: SalvageData is a direct peer offering certified cleanroom data recovery for hard drives, RAIDs, SSDs, and flash media, with a similar no-recovery-no-fee pricing structure and remote recovery options for enterprise clients.
- Proven Data Recovery: Proven Data Recovery is a direct peer specializing in cleanroom-based hard drive, SSD, and RAID recovery with a no-data-no-charge guarantee and remote recovery options for enterprise clients.
- DriveSavers: DriveSavers is a closely comparable direct peer, providing professional data recovery services for hard drives, SSDs, RAIDs, mobile devices, and tape — operating its own certified cleanroom labs and serving enterprise and government clients with a 'No Data, No Recovery Fee' model.
- SecureData Recovery Services: SecureData Recovery Services is a direct peer operating multiple cleanroom-equipped labs across the US, providing hard drive, SSD, RAID, and tape recovery with a similar 'no data, no charge' guarantee and enterprise/government client base.
Broad incumbents
- Ontrack Data Recovery (KLDiscovery): Ontrack, part of KLDiscovery, is the largest incumbent in the data recovery market with global lab coverage, proprietary recovery tools, and adjacent eDiscovery services. It directly competes with DataRecovery.com in enterprise and RAID/SSD cases while offering a much broader portfolio.
Regional players
- IBAS (Recovery and Forensics): IBAS is a Norwegian-based data recovery and digital forensics specialist serving primarily the Nordic and broader European markets. It is comparable in service scope (cleanroom recovery, enterprise/government forensics) but does not directly compete in DataRecovery.com's North American geography.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat5 records
Key risks6 records
Key highlights7 records
Customer concentration
DataRecovery.com social profiles
Digital presenceDataRecovery.com compliance and trust
Trust signalCompliance4 records
DataRecovery.com financial estimates
Financial estimateRevenue estimate
Valuation estimate
DataRecovery.com leadership team
Management profileNumber of profiles
Profiles1 record
DataRecovery.com funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
DataRecovery.com M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about DataRecovery.com
What does DataRecovery.com do?
DataRecovery.com provides professional data recovery services for failed storage media including hard drives, RAID/NAS/SAN arrays, SSDs, flash memory, mobile devices, tapes, and virtualized environments. The company operates real ISO 5 certified cleanroom laboratories staffed by recovery engineers (not mailing offices) in Edwardsville (IL), Dallas (TX), and Toronto (ON), and applies proprietary techniques such as hard drive microcode repair and chip-off SSD recovery. Services are backed by a "No Data, No Charge" guarantee and include standard, expedited, and 24-48 hour emergency recovery options.
Is DataRecovery.com a public or private company?
DataRecovery.com is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was DataRecovery.com founded?
DataRecovery.com was founded in 1999. It employs 51 to 100 people.
Where is DataRecovery.com based?
DataRecovery.com is headquartered in Edwardsville, United States, in the North America region.
How does DataRecovery.com make money?
One revenue line is on record: data Recovery Services.
Who are DataRecovery.com's main competitors?
Direct peers on record are ACE Data Recovery, CBL Data Recovery, Gillware Data Recovery, PITS Global Data Recovery Services, SalvageData Recovery, Proven Data Recovery, DriveSavers and SecureData Recovery Services. Ontrack Data Recovery (KLDiscovery) is listed as a broad incumbent. IBAS (Recovery and Forensics) is listed as a regional player.
Does DataRecovery.com have an API?
No public API is recorded for DataRecovery.com.
What industry is DataRecovery.com in?
DataRecovery.com's product category is Data Recovery Services. Its primary akta.pro industry code is CRACAJAJ, Data Recovery, Device Unlocking & Software Repair Services, with a secondary code of BPAEALAI, Backup & DR Software Implementation & Managed Platforms. Its NAICS code is 8112 and its SIC code is 7370.