1to1help.net
1to1help.net is an India-based, privately held employee assistance programme (EAP) provider offering confidential counselling, crisis care, and digital wellbeing tools to 1,000+ corporate, educational, and now blue-collar clients, delivered through a member portal by 450 expert counsellors using NIMHANS-validated protocols.
- Company typePrivate
- Founded2000
- HeadquartersBangalore, India
- Headcount101–250
- GTM typeB2B
- OfferingServices
What 1to1help.net does
1to1help.net Pvt. Ltd. is a Bangalore-headquartered, privately held Indian company founded around 2000 that provides Employee Assistance Programmes (EAPs) and broader emotional wellbeing services to corporate employers, educational institutions, and now blue-collar workforces. Its core offering combines confidential counselling, crisis care, digital self-service tools, peer-support networks, and assessment surveys, delivered through a member portal and toll-free helplines by a roster of 450 expert counsellors using protocols validated by NIMHANS. The platform is modular, with the Employee Assistance Programme as the anchor product and add-on modules including the Student Assistance Programme, 1to1Maternity Programme, Emotional Care Champions (peer support), Emotional Risk Survey, Cohort-based Programmes (Gen Z, women, frontline, night-shift, content moderators), 1to1Online Counselling, and 1to1Academy.
The technology stack is built around a digital counselling platform, a member-facing portal (member.1to1help.net), and a 'Behavioral Insights Technology' layer that converts aggregated behavioural data into care-journey guidance, supplemented by annual State of Emotional Wellbeing Reports. The company holds ISO 27001:2022 and ISO 9001:2015 certifications addressing information security and quality management. Commercial motion is enterprise subscription-led: B2B multi-year contracts priced per employee, with direct enterprise field sales (including a dedicated banking/PSU sales leader covering North West and East India), inside sales via toll-free helplines, and employee self-service access. Revenue is not publicly disclosed.
Customer base spans 1,000+ organisations across oil & gas (BPCL, HPCL), industrial technology (Siemens, KONE), banking (Central Bank of India), IT/software (PTC Software, Newgen Software), manufacturing (Jakson, Trident), pharmaceuticals (Ferring Pharma), retail (Shoppers Stop), travel (MakeMyTrip), BPO (WNS), energy (Sunsure), real estate/construction (Godrej Properties), education (IIM Sambalpur), and conglomerates (L&T). The company has covered 11M+ lives, delivered 1.2M+ counselling sessions, and managed 17K risk cases cumulatively, with reported outcomes of 97% of users finding counselling helpful and 80–83% showing reduced depression/anxiety symptoms.
1to1help.net firmographics
Firmographics- Name
- 1to1help.net
- Legal name
- 1to1help.net Pvt. Ltd.
- Website
- https://1to1help.net
- Company type
- Private
- Founded year
- 2000
- Operating status
- Operating
- Headcount range
- 101–250 employees
- Short description
- 1to1help.net is an India-based, privately held employee assistance programme (EAP) provider offering confidential counselling, crisis care, and digital wellbeing tools to 1,000+ corporate, educational, and now blue-collar clients, delivered through a member portal by 450 expert counsellors using NIMHANS-validated protocols.
- Ownership category
- akta.pro rank
1to1help.net industry classification
Industry- Product category
- Employee Assistance Programme (EAP) Services
- NAICS
- Individual and Family Services (6241)
- SIC
- Services-Health Services (8000)
- akta.pro primary industry
- Workplace Mental Health & EAP-Integrated Teletherapy Platforms (HLALAEAK)
- akta.pro secondary industries
- Behavioral & Mental Health Virtual Care (EAP/Teletherapy) (HLALADAB), Wellbeing, Mental Health & Employee Assistance (EAP) (BPACAPAO), Employee Assistance Programs (EAP) Management (HLAEAHAB)
Keywords
Where 1to1help.net is headquartered
LocationHeadquarters
- HQ city
- Bangalore
- HQ country
- India
- HQ region
- Asia
Offices1 record
Markets served
1to1help.net business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Operations, Technology or R&D, Marketing or Sales, Infrastructure, Others
Revenue model
- Employee Assistance Programme (EAP) Subscriptions: B2B subscription model where organisations pay for EAP services covering their employees. Services include confidential counselling, crisis care, and digital tools. Contracts typically multi-year (e.g., BPCL signed 3-year agreement extending RoshniPlus program till 2029).
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Multi-year contract | Enterprise EAP subscription - custom pricing based on organisation size and coverage requirements |
Go-to-market motion3 records
Distribution channels3 records
Marketing channels9 records
1to1help.net product offering
Product offeringCore offering
1to1help.net delivers Employee Assistance Programmes (EAP) and a suite of related emotional wellbeing solutions to organisations in India. Its core offering is a confidential counselling, crisis care, and digital self-care platform that enterprises subscribe to so their employees can access professional mental health support via phone, online, and in-person channels. Specialised modules extend the EAP to students, new mothers, specific workforce cohorts, and peer-support networks.
Product overview
1to1help operates as a unified platform-plus-modules architecture centred on the Employee Assistance Programme (EAP) as its core product. The platform is augmented by specialised modules including the Student Assistance Programme (SAP), 1to1Maternity Programme, Emotional Care Champions (ECC), Emotional Risk Survey (ERS), Cohort-based Programmes, 1to1Online Counselling, and 1to1Academy. These modules are designed to address specific wellbeing needs across different life stages and workforce segments, from students entering academia to working professionals, new mothers, and various employee cohorts, all delivered through a combination of confidential counselling, crisis care, digital tools, peer support networks, and assessment surveys.
Differentiator
Problem solved
Functional benefit
Brands
- 1to1Maternity Programme: Emotional support programme for expecting and new mothers, helping with pre- and post-maternity phases.
- Student Assistance Programme (SAP)
- Emotional Care Champions (ECC)
- RoshniPlus
- SAHYOG
Products and services
- Employee Assistance Programme (EAP) Core EAP offering providing confidential counselling, crisis care, and digital tools that help employees of subscribing organisations manage stress, anxiety, depression, and other emotional wellbeing challenges.
- 1to1Online Counselling
Quantifiable outcome
- 97% of employees found counselling helpful
- +7 more outcomes
Companies that use 1to1help.net
Customer profileNamed customers17 records
Segments4 records
Ideal customer profiles3 records
1to1help.net technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Feature4 records
1to1help.net partnerships and signals
Strategic signalPartnerships
Four partnerships are on record, tiered core.
- Godrej PropertiescoreGodrej Properties partnered with 1to1help to launch SAHYOG, a mental health initiative for construction workers. This programme extends emotional wellbeing support beyond traditional corporate employees to blue-collar workforce.
- BPCL (Bharat Petroleum Corporation Limited)coreBPCL signed a 3-year agreement with 1to1help to extend the RoshniPlus Employee Assistance Program till 2029. BPCL has been a trusted partner since 2008, valuing the prompt, humane service and professional counsellors.
- Central Bank of IndiacoreCentral Bank of India partnered with 1to1help to prioritise employee wellbeing. This partnership reinforces the bank's commitment to mental health and ensures employees have the resources to thrive.
- NIMHANS (National Institute of Mental Health and Neurosciences)core1to1help's methods are validated by NIMHANS experts, ensuring consistent, evidence-based, and clinically trusted care for every employee through protocol-based support.
Scale indicators11 records
Recent moves6 records
Expansion highlights5 records
1to1help.net competitors and assessment
Company assessmentDirect peers
- YourDOST: Indian online counselling and EAP platform serving corporate employees and students, directly competing with 1to1help in the employer-sponsored emotional wellbeing market in India.
- MindPeers: India-based mental health platform offering counselling, therapy, and corporate wellness programmes to enterprises, overlapping with 1to1help's EAP and digital counselling offering.
- BetterLYF: Indian mental health platform connecting users with counsellors and offering corporate EAP services, competing for the same Indian enterprise and HR buyer as 1to1help.
Emerging players
- Vantage Fit: India-based corporate wellness platform with mental health and EAP offerings; overlaps with 1to1help on the employer-wellness buyer in India.
- Wysa: AI-augmented mental health chatbot and employer wellness platform with strong India presence and global employer clients; competes with 1to1help on the digital/SMB side of EAP.
Regional players
- ePsyClinic: India-based online mental health clinic offering therapy, psychiatry, and corporate mental health services; overlaps with 1to1help's counselling and enterprise programmes within India.
Broad incumbents
- Spring Health: Global precision mental health platform serving employers with therapy, coaching, and medication services; an emerging global peer for enterprise EAP contracts.
- Modern Health: Global employer mental health platform combining coaching, therapy, and digital tools; a comparable enterprise mental health platform with international expansion capability.
- Lyra Health: US-headquartered employer mental health platform with global ambitions; sets the technology benchmark for enterprise EAP and a potential entrant into India.
- Optum (UnitedHealth Group): Global EAP and managed behavioural health incumbent serving large multinational employers; represents competitive threat as global EAP contracts increasingly cover India-based employees.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat5 records
Key risks7 records
Key highlights7 records
Customer concentration
1to1help.net social profiles
Digital presence1to1help.net compliance and trust
Trust signalCompliance2 records
1to1help.net financial estimates
Financial estimateRevenue estimate
Valuation estimate
1to1help.net leadership team
Management profileNumber of profiles
Profiles2 records
1to1help.net funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
1to1help.net M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about 1to1help.net
What does 1to1help.net do?
1to1help.net delivers Employee Assistance Programmes (EAP) and a suite of related emotional wellbeing solutions to organisations in India. Its core offering is a confidential counselling, crisis care, and digital self-care platform that enterprises subscribe to so their employees can access professional mental health support via phone, online, and in-person channels. Specialised modules extend the EAP to students, new mothers, specific workforce cohorts, and peer-support networks.
Is 1to1help.net a public or private company?
1to1help.net is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was 1to1help.net founded?
1to1help.net was founded in 2000. It employs 101 to 250 people.
Where is 1to1help.net based?
1to1help.net is headquartered in Bangalore, India, in the Asia region.
How does 1to1help.net make money?
One revenue line is on record: employee Assistance Programme (EAP) Subscriptions.
Who are 1to1help.net's main competitors?
Direct peers on record are YourDOST, MindPeers and BetterLYF. Emerging players are Vantage Fit and Wysa. ePsyClinic is listed as a regional player. Broad incumbents are Spring Health, Modern Health, Lyra Health and Optum (UnitedHealth Group).
Does 1to1help.net have an API?
No public API is recorded for 1to1help.net.
What industry is 1to1help.net in?
1to1help.net's product category is Employee Assistance Programme (EAP) Services. Its primary akta.pro industry code is HLALAEAK, Workplace Mental Health & EAP-Integrated Teletherapy Platforms, with a secondary code of HLALADAB, Behavioral & Mental Health Virtual Care (EAP/Teletherapy). Its NAICS code is 6241 and its SIC code is 8000.