1to1help.net

What 1to1help.net does

1to1help.net Pvt. Ltd. is a Bangalore-headquartered, privately held Indian company founded around 2000 that provides Employee Assistance Programmes (EAPs) and broader emotional wellbeing services to corporate employers, educational institutions, and now blue-collar workforces. Its core offering combines confidential counselling, crisis care, digital self-service tools, peer-support networks, and assessment surveys, delivered through a member portal and toll-free helplines by a roster of 450 expert counsellors using protocols validated by NIMHANS. The platform is modular, with the Employee Assistance Programme as the anchor product and add-on modules including the Student Assistance Programme, 1to1Maternity Programme, Emotional Care Champions (peer support), Emotional Risk Survey, Cohort-based Programmes (Gen Z, women, frontline, night-shift, content moderators), 1to1Online Counselling, and 1to1Academy.

The technology stack is built around a digital counselling platform, a member-facing portal (member.1to1help.net), and a 'Behavioral Insights Technology' layer that converts aggregated behavioural data into care-journey guidance, supplemented by annual State of Emotional Wellbeing Reports. The company holds ISO 27001:2022 and ISO 9001:2015 certifications addressing information security and quality management. Commercial motion is enterprise subscription-led: B2B multi-year contracts priced per employee, with direct enterprise field sales (including a dedicated banking/PSU sales leader covering North West and East India), inside sales via toll-free helplines, and employee self-service access. Revenue is not publicly disclosed.

Customer base spans 1,000+ organisations across oil & gas (BPCL, HPCL), industrial technology (Siemens, KONE), banking (Central Bank of India), IT/software (PTC Software, Newgen Software), manufacturing (Jakson, Trident), pharmaceuticals (Ferring Pharma), retail (Shoppers Stop), travel (MakeMyTrip), BPO (WNS), energy (Sunsure), real estate/construction (Godrej Properties), education (IIM Sambalpur), and conglomerates (L&T). The company has covered 11M+ lives, delivered 1.2M+ counselling sessions, and managed 17K risk cases cumulatively, with reported outcomes of 97% of users finding counselling helpful and 80–83% showing reduced depression/anxiety symptoms.

Name

1to1help.net

Legal name

1to1help.net Pvt. Ltd.

Website

https://1to1help.net

Company type

Private

Founded year

2000

Operating status

Operating

Headcount range

251–500 employees

Short description

1to1help.net is an India-based, privately held employee assistance programme (EAP) provider offering confidential counselling, crisis care, and digital wellbeing tools to 1,000+ corporate, educational, and now blue-collar clients, delivered through a member portal by 450 expert counsellors using NIMHANS-validated protocols.

Ownership category

akta.pro rank

Product category

Employee Assistance Programme (EAP) Services

NAICS

Individual and Family Services (6241)

SIC

Services-Health Services (8000)

akta.pro industry

PRIMARYHLALAEAK

Workplace Mental Health & EAP-Integrated Teletherapy Platforms

Healthcare & Life Sciences/Telehealth Platforms/Behavioral & Mental Health Teletherapy Platforms

SECONDARYHLALADAB

Behavioral & Mental Health Virtual Care (EAP/Teletherapy)

Healthcare & Life Sciences/Telehealth Platforms/Employer-Sponsored Virtual Care Platforms

SECONDARYBPACAPAO

Wellbeing, Mental Health & Employee Assistance (EAP)

Business & Public Services/HR, Staffing & Recruitment Services/Human Capital Management (HCM) & HR Tech

SECONDARYHLAEAHAB

Employee Assistance Programs (EAP) Management

Healthcare & Life Sciences/Health Insurance & Managed Care/Managed Behavioral Health (MBHO)

Keywords

• Employee assistance programme
• Corporate wellness services
• Psychological counselling services
• Mental health support
• Emotional wellbeing programmes

Headquarters

HQ city

Bangalore

HQ country

India

HQ region

Asia

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Marketing or Sales, Infrastructure, Others

Revenue model

1. Employee Assistance Programme (EAP) Subscriptions: B2B subscription model where organisations pay for EAP services covering their employees. Services include confidential counselling, crisis care, and digital tools. Contracts typically multi-year (e.g., BPCL signed 3-year agreement extending RoshniPlus program till 2029).

Pricing tiers

Go-to-market motion3 records

Distribution channels3 records

Marketing channels9 records

Core offering

1to1help.net delivers Employee Assistance Programmes (EAP) and a suite of related emotional wellbeing solutions to organisations in India. Its core offering is a confidential counselling, crisis care, and digital self-care platform that enterprises subscribe to so their employees can access professional mental health support via phone, online, and in-person channels. Specialised modules extend the EAP to students, new mothers, specific workforce cohorts, and peer-support networks.

Product overview

1to1help operates as a unified platform-plus-modules architecture centred on the Employee Assistance Programme (EAP) as its core product. The platform is augmented by specialised modules including the Student Assistance Programme (SAP), 1to1Maternity Programme, Emotional Care Champions (ECC), Emotional Risk Survey (ERS), Cohort-based Programmes, 1to1Online Counselling, and 1to1Academy. These modules are designed to address specific wellbeing needs across different life stages and workforce segments, from students entering academia to working professionals, new mothers, and various employee cohorts, all delivered through a combination of confidential counselling, crisis care, digital tools, peer support networks, and assessment surveys.

Differentiator

Problem solved

Functional benefit

Brands

• 1to1Maternity Programme: Emotional support programme for expecting and new mothers, helping with pre- and post-maternity phases.
• Student Assistance Programme (SAP)
• Emotional Care Champions (ECC)
• RoshniPlus
• SAHYOG

Products and services

• Employee Assistance Programme (EAP) Core EAP offering providing confidential counselling, crisis care, and digital tools that help employees of subscribing organisations manage stress, anxiety, depression, and other emotional wellbeing challenges.
• 1to1Online Counselling

Quantifiable outcome

• 97% of employees found counselling helpful
• +7 more outcomes

Named customers17 records

Segments4 records

Ideal customer profiles3 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature4 records

Partnerships

Four partnerships are on record, tiered core.

• Godrej PropertiescoreStrategic or Co-development Partner · 6 February 2026Godrej Properties partnered with 1to1help to launch SAHYOG, a mental health initiative for construction workers. This programme extends emotional wellbeing support beyond traditional corporate employees to blue-collar workforce.
• BPCL (Bharat Petroleum Corporation Limited)coreStrategic or Co-development Partner · 4 June 2024BPCL signed a 3-year agreement with 1to1help to extend the RoshniPlus Employee Assistance Program till 2029. BPCL has been a trusted partner since 2008, valuing the prompt, humane service and professional counsellors.
• Central Bank of IndiacoreStrategic or Co-development Partner · 6 April 2024Central Bank of India partnered with 1to1help to prioritise employee wellbeing. This partnership reinforces the bank's commitment to mental health and ensures employees have the resources to thrive.
• NIMHANS (National Institute of Mental Health and Neurosciences)coreStrategic or Co-development Partner1to1help's methods are validated by NIMHANS experts, ensuring consistent, evidence-based, and clinically trusted care for every employee through protocol-based support.

Scale indicators11 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• YourDOST: Indian online counselling and EAP platform serving corporate employees and students, directly competing with 1to1help in the employer-sponsored emotional wellbeing market in India.
• MindPeers: India-based mental health platform offering counselling, therapy, and corporate wellness programmes to enterprises, overlapping with 1to1help's EAP and digital counselling offering.
• BetterLYF: Indian mental health platform connecting users with counsellors and offering corporate EAP services, competing for the same Indian enterprise and HR buyer as 1to1help.

Emerging players

• Vantage Fit: India-based corporate wellness platform with mental health and EAP offerings; overlaps with 1to1help on the employer-wellness buyer in India.
• Wysa: AI-augmented mental health chatbot and employer wellness platform with strong India presence and global employer clients; competes with 1to1help on the digital/SMB side of EAP.

Regional players

• ePsyClinic: India-based online mental health clinic offering therapy, psychiatry, and corporate mental health services; overlaps with 1to1help's counselling and enterprise programmes within India.

Broad incumbents

• Spring Health: Global precision mental health platform serving employers with therapy, coaching, and medication services; an emerging global peer for enterprise EAP contracts.
• Modern Health: Global employer mental health platform combining coaching, therapy, and digital tools; a comparable enterprise mental health platform with international expansion capability.
• Lyra Health: US-headquartered employer mental health platform with global ambitions; sets the technology benchmark for enterprise EAP and a potential entrant into India.
• Optum (UnitedHealth Group): Global EAP and managed behavioural health incumbent serving large multinational employers; represents competitive threat as global EAP contracts increasingly cover India-based employees.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks7 records

Key highlights7 records

Customer concentration

• YouTubeyoutube.com/@1to1help35
• Facebookfacebook.com/1to1help
• LinkedInlinkedin.com/company/1to1help-net-pvt--ltd-
• Instagraminstagram.com/1to1help
• Xx.com/1to1help

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles2 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about 1to1help.net