Metro Los Angeles
Metro Los Angeles is the Los Angeles County Metropolitan Transportation Authority, operating bus, light rail, subway, BRT, microtransit, and bike-share services across 2,200+ square miles of LA County for the general public, students, low-income riders, and event attendees.
- Company typePublic
- Founded1993
- HeadquartersLos Angeles, United States
- Headcount5,001–10,000
- GTM typeB2C
- OfferingServices
What Metro Los Angeles does
Metro Los Angeles, formally the Los Angeles County Metropolitan Transportation Authority (LACMTA), is the primary public transit agency for Los Angeles County, California. Established in 1993 and operating from One Gateway Plaza adjacent to Union Station, Metro runs a multi-modal network spanning more than 2,200 square miles—comprising fixed-route bus service, light rail (A, C, D, E, G, K Lines), subway (B Line), bus rapid transit, on-demand microtransit (Metro Micro via Uber vehicles in West Hollywood and East LA), bike share (Metro Bike Share), and congestion-pricing ExpressLanes on the I-10 and I-110. Core technology infrastructure includes the GPS-based Nextrip real-time arrival system, the TAP contactless fare payment platform (physical card, Apple Wallet, TAP app, and credit/debit tap-to-pay), and the LA Metro mobile application. Metro also deploys Hayden AI vision-AI bus-mounted cameras for automated bus-lane enforcement across part of its fleet.
Revenue and funding are derived from three primary streams: passenger fares (standardized at $1.75 per ride, with half-price fares for eligible riders), advertising and sponsorship (sold by OUTFRONT Media for buses and Intersection for rail/stations, plus station naming rights and filming fees), and major government revenue from voter-approved Measure M and Measure R sales taxes along with federal and state grants. The agency is governed by a Board of Directors representing LA County jurisdictions and led by CEO Stephanie N. Wiggins.
Metro serves a broad customer base that includes daily commuters, students (K-12 through university via GoPass), low-income riders (LIFE program in partnership with L.A. Care Health Plan), persons with disabilities (in coordination with Access Services), and event attendees (FIFA World Cup 2026 matches at SoFi Stadium, Dodger Stadium Express, etc.). Customer-facing channels span the metro.net website and The Source blog, multilingual social media (Facebook, Instagram, TikTok, LinkedIn, YouTube), Salesforce-driven email alerts, in-person service councils, and seven customer service centers plus two ExpressLanes centers. Recent strategic activity has centered on major capital delivery (D Line Extension Section 1 opening May 2026, Foothill Gold Line Glendora-to-Pomona completion in 2025), World Cup 2026 enhanced service, the public Safety Data Dashboard launched March 2026, and the Sepulveda Transit Corridor heavy-rail preferred alternative.
Metro Los Angeles firmographics
Firmographics- Name
- Metro Los Angeles
- Legal name
- Los Angeles County Metropolitan Transportation Authority
- Website
- https://metro.net
- Company type
- Public
- Founded year
- 1993
- Operating status
- Operating
- Headcount range
- 5,001–10,000 employees
- Short description
- Metro Los Angeles is the Los Angeles County Metropolitan Transportation Authority, operating bus, light rail, subway, BRT, microtransit, and bike-share services across 2,200+ square miles of LA County for the general public, students, low-income riders, and event attendees.
- Ownership category
- akta.pro rank
Where Metro Los Angeles is headquartered
LocationHeadquarters
- HQ city
- Los Angeles
- HQ country
- United States
- HQ region
- North America
Offices11 records
Markets served
Metro Los Angeles business model
Business model- GTM type
- B2C
- Offering type
- Services
- Cost components
- Personnel, Operations, Infrastructure, Supply Chain, Technology or R&D, Marketing or Sales, Others
Revenue model
- Passenger Fare Revenue: LA Metro generates primary revenue from passenger fares on bus and rail services. Standard fare is $1.75 per ride, with half-price fares available for eligible riders. Additional revenue comes from daily, weekly, and monthly passes. The agency also generates fare revenue from special events (World Cup direct service, Dodger Stadium Express) at standard or discounted rates.
- Advertising & Sponsorship Revenue: Metro sells advertising space on the exterior and interiors of buses and rail vehicles, rail and transitway stations, and unique pop-up experiences at rail stations. Commercial sponsorships include station domination, experiential activations, naming rights for stations, lines, and parking facilities. Filming fees are charged for use of Metro properties, vehicles, and locations by production companies.
- Special Event Service Revenue: Metro generates revenue from direct shuttle bus service to major events including World Cup matches at SoFi Stadium and Dodger Stadium Express service, with fares included in parking passes or charged at standard Metro rates.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Unit Pricing | Pay-as-you-go | Standard fare for general public riders |
| Unit Pricing | Pay-as-you-go | World Cup direct service fare |
| Subscription | Annual | FY2026 Living Wage Rates |
Go-to-market motion1 record
Distribution channels7 records
Marketing channels8 records
Metro Los Angeles product offering
Product offeringCore offering
Metro Los Angeles (Los Angeles County Metropolitan Transportation Authority, or LACMTA) operates multi-modal public transit across more than 2,200 square miles of Los Angeles County, including fixed-route bus service, light rail (A, C, D, E, K, G Lines), subway (B Line), bus rapid transit, on-demand Metro Micro shared rides in designated zones, Metro Bike Share, and congestion-priced Metro ExpressLanes toll facilities. Riders pay fares via the TAP card contactless system, credit/debit tap-to-pay, or the LA Metro mobile app, with reduced fares available through the LIFE (low-income) and GoPass (student) programs.
Product overview
Metro Los Angeles (Los Angeles County Metropolitan Transportation Authority) operates a comprehensive multi-modal transit system as a single unified platform with integrated services. The core offerings include Metro Bus Service and Metro Rail Service (covering 2,200+ square miles), supplemented by add-on mobility services including LA Metro App (mobile application with real-time arrivals and trip planning), Metro Bike Share, Metro Micro (on-demand microtransit), Nextrip (real-time arrival tracking via GPS), Transit Access Pass (TAP) fare payment system supporting bank card tap-to-pay, Metro ExpressLanes (congestion pricing toll lanes), Safety Data Dashboard, and World Cup Direct Service. Rail lines include the D Line (Purple Line Extension), K Line (Crenshaw/LAX), and Foothill Gold Line. These services are integrated through the LA Metro App, TAP card system, and regional transit partnerships.
Differentiator
Problem solved
Functional benefit
Brands
- Metro Micro: On-demand microtransit shared ride service operating in designated zones across LA County
- Metro Bike Share
- TAP (Transit Access Pass)
- ExpressLanes
- The Source
- El Pasajero
Products and services
- Metro Bus Service
- Metro Rail Service
- Metro Micro
- Metro Bike Share
- Metro ExpressLanes
- Transit Access Pass (TAP)
- GoPass Program
- LIFE (Low Income Fare is Easy) Program
- World Cup Direct Service
- Public Safety Data Dashboard
Quantifiable outcome
- Hayden AI bus-mounted cameras deployed at LA Metro resulted in improved transit efficiency, with NYC MTA reporting 5% improvement in bus lane speeds and 20% fewer vehicle collisions along enforced routes
- +2 more outcomes
Companies that use Metro Los Angeles
Customer profileNamed customers7 records
Segments6 records
Ideal customer profiles5 records
Metro Los Angeles technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
AI capability2 records
Feature4 records
Metro Los Angeles partnerships and signals
Strategic signalPartnerships
21 partnerships are on record, tiered core and minor.
- Hayden AIcoreHayden AI, a San Francisco-based startup, has deployed its vision AI system with bus-mounted cameras at LA Metro to detect and report parking violations in bus lanes. This technology is part of LA Metro's strategy to improve transit efficiency and bus speeds. The same technology is also deployed at NYC MTA, DC Metro, and AC Transit. MTA reported a 5% improvement in bus lane speeds and 20% fewer vehicle collisions along enforced routes.
- MetrolinkcoreMetrolink provides commuter rail service connecting to Metro's Union Station World Cup pickup location. Metrolink is providing enhanced train service on select World Cup event days, including additional train options and extended post-event service to help fans return home after matches. Metrolink passengers receive one free transfer to Metro World Cup direct service.
- Access ServicescoreAccess Services provides paratransit and wheelchair-accessible vehicle services for World Cup matches and fan events. At SoFi Stadium, Access Services provides direct drop-off and pick-up at Lot O on District Dr. This partnership ensures accessibility for riders with disabilities during major events.
- Big Blue Bus (Santa Monica)minorBig Blue Bus provides local bus service in Santa Monica and connects to Metro's Downtown Santa Monica World Cup pickup location. Part of Metro's regional transit partner network for the World Cup enhanced service program.
- Culver City Transitminor
- OCTA (Orange County Transportation Authority)coreOCTA provides Orange County bus service and connects to Metro's ARTIC Anaheim Station and Newport Transportation Center World Cup pickup locations. Part of Metro's World Cup enhanced service network serving fans from Orange County.
- Foothill TransitminorFoothill Transit provides bus service in the San Gabriel Valley and Pomona Valley. Part of Metro's regional transit partner network.
- GTrans (Gardena)minorGTrans provides bus service in Gardena and connects to Metro's Harbor Gateway Transit Center. Part of Metro's regional transit partner network for World Cup service.
- Long Beach TransitminorLong Beach Transit provides bus service in Long Beach and connects to Metro's Downtown Long Beach World Cup pickup location via Metro A Line.
- Torrance TransitminorTorrance Transit provides bus service in Torrance and connects to Metro's Torrance Transit Center World Cup pickup location.
- Montebello Bus LinesminorMontebello Bus Lines provides municipal bus service and is listed as a Metro regional transit partner for World Cup enhanced service.
- Norwalk Transit SystemminorNorwalk Transit System provides municipal bus service and is listed as a Metro regional transit partner for World Cup enhanced service.
- OmniTransminorOmniTrans provides bus service in the Inland Empire and is listed as a Metro regional transit partner for World Cup enhanced service.
- Riverside Transit AgencyminorRiverside Transit Agency provides bus service in Riverside County and is listed as a Metro regional transit partner for World Cup enhanced service.
- AmtrakminorAmtrak intercity rail connects to Metro's Union Station World Cup pickup location. Part of Metro's multi-modal connectivity for World Cup fans.
- Greyhound BusminorGreyhound intercity bus service connects to Metro's Union Station World Cup pickup location. Part of Metro's multi-modal connectivity.
- L.A. Care Health PlancoreMetro partners with L.A. Care Health Plan for the LIFE (Low Income Fare is Easy) program. LIFE Program sign-up events are held at L.A. Care Pomona (696 W Holt Ave) to enroll low-income riders into the reduced fare program.
- OUTFRONT MediacoreOUTFRONT Media is Metro's designated advertising agency for the Metro Bus System (bus interiors and exteriors). Contact: Brooke Berka. OUTFRONT sells and manages advertising space on Metro buses.
- IntersectioncoreIntersection is Metro's designated advertising agency for the Metro Rail System (stations, train interiors and exteriors). Contact: Matt Pelilltteri. Intersection sells and manages advertising space on Metro rail cars and stations.
- SpotHerominorSpotHero is Metro's partner for reserved parking at World Cup event locations. Reserved parking passes sold through SpotHero include round-trip Metro direct service fare for all passengers in the vehicle.
- UberminorMetro Micro uses Uber vehicles in West Hollywood and East Los Angeles zones to provide on-demand shared rides connecting riders to World Cup service. Booked through the Uber app with Metro discounts available.
Scale indicators7 records
Recent moves6 records
Expansion highlights6 records
Metro Los Angeles competitors and assessment
Company assessmentDirect peers
- Metropolitan Transportation Authority (MTA) - New York: Operates NYC's bus and subway network, the largest US transit system. Direct peer to LA Metro: multi-modal urban transit operator serving a major US metropolitan area, uses vision AI bus lane enforcement (Hayden AI), and serves millions of daily riders across a comparable geographic and demographic scale.
- Chicago Transit Authority (CTA): Operates bus and 'L' rail service across Chicago. Direct comparable to LA Metro: large multi-modal urban transit agency operating fixed-route bus and rail (subway/elevated) within a major US metro, with similar capital program and ridership profile.
- Washington Metropolitan Area Transit Authority (WMATA): Operates Metrorail and Metrobus in the DC region. Direct peer: multi-modal urban transit (rail + bus) using Hayden AI for bus lane enforcement, serving a major US metropolitan area with comparable federal workforce and ridership dynamics.
- Bay Area Rapid Transit (BART): Operates regional heavy rail across the San Francisco Bay Area. Comparable to LA Metro's rail operations: regional-scale passenger rail connecting suburbs to a major urban core, with comparable capital expansion programs and ridership/mode-shift challenges.
- Massachusetts Bay Transportation Authority (MBTA): Operates bus, subway, commuter rail, and ferry in Greater Boston. Direct peer to LA Metro: large multi-modal urban transit agency with rail + bus + emerging microtransit, comparable funding model via state assessments, and similar post-pandemic ridership recovery challenges.
- Southeastern Pennsylvania Transportation Authority (SEPTA): Operates bus, subway, trolley, and regional rail in the Philadelphia region. Comparable to LA Metro's multi-modal bus+rail+BRT+microtransit operations serving a major US metropolitan area, with similar funding constraints and infrastructure renewal backlogs.
- Sound Transit: Operates regional bus, light rail, and commuter rail in the Seattle/Puget Sound area. Comparable to LA Metro's expansion strategy: significant voter-approved capital program extending light rail through the 2030s, similar multi-modal integration, and growing ridership in a tech-driven metro.
- Metropolitan Transit Authority of Harris County (Houston METRO): Operates bus and light rail across Greater Houston. Comparable to LA Metro: major multi-modal urban transit agency with active light rail expansion, comparable agency size and ridership scale, and similar operational focus on bus network reliability.
- Miami-Dade Transit: Operates Metrorail, Metromover, and bus across Miami-Dade County. Comparable to LA Metro: county-level multi-modal transit operator with elevated/light rail + bus, growing ridership base, and active capital expansion into new corridors.
- Tri-County Metropolitan Transportation District (TriMet): Operates bus, light rail (MAX), and commuter rail (WES) in the Portland metro area. Comparable to LA Metro's multi-modal integration (bus + rail + microtransit pilot), comparable fare structure, and similar transit-oriented development initiatives around rail stations.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat6 records
Key risks5 records
Key highlights7 records
Customer concentration
Metro Los Angeles social profiles
Digital presenceMetro Los Angeles financial estimates
Financial estimateRevenue estimate
Valuation estimate
Metro Los Angeles leadership team
Management profileNumber of profiles
Profiles12 records
Metro Los Angeles funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Metro Los Angeles M&A and investment
M&A and investmentM&A
Investments1 record
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Metro Los Angeles
What does Metro Los Angeles do?
Metro Los Angeles (Los Angeles County Metropolitan Transportation Authority, or LACMTA) operates multi-modal public transit across more than 2,200 square miles of Los Angeles County, including fixed-route bus service, light rail (A, C, D, E, K, G Lines), subway (B Line), bus rapid transit, on-demand Metro Micro shared rides in designated zones, Metro Bike Share, and congestion-priced Metro ExpressLanes toll facilities. Riders pay fares via the TAP card contactless system, credit/debit tap-to-pay, or the LA Metro mobile app, with reduced fares available through the LIFE (low-income) and GoPass (student) programs.
Is Metro Los Angeles a public or private company?
Metro Los Angeles is a public company. It is classified as state government owned and is currently operating.
When was Metro Los Angeles founded?
Metro Los Angeles was founded in 1993. It employs 5,001 to 10,000 people.
Where is Metro Los Angeles based?
Metro Los Angeles is headquartered in Los Angeles, United States, in the North America region.
How does Metro Los Angeles make money?
Three revenue lines are on record. Passenger Fare Revenue is the primary driver. The others are advertising & Sponsorship Revenue and special Event Service Revenue.
Who are Metro Los Angeles's main competitors?
Direct peers on record are Metropolitan Transportation Authority (MTA) - New York, Chicago Transit Authority (CTA), Washington Metropolitan Area Transit Authority (WMATA), Bay Area Rapid Transit (BART), Massachusetts Bay Transportation Authority (MBTA), Southeastern Pennsylvania Transportation Authority (SEPTA), Sound Transit, Metropolitan Transit Authority of Harris County (Houston METRO), Miami-Dade Transit and Tri-County Metropolitan Transportation District (TriMet).
Does Metro Los Angeles have an API?
No public API is recorded for Metro Los Angeles.