Metro Los Angeles

What Metro Los Angeles does

Metro Los Angeles, formally the Los Angeles County Metropolitan Transportation Authority (LACMTA), is the primary public transit agency for Los Angeles County, California. Established in 1993 and operating from One Gateway Plaza adjacent to Union Station, Metro runs a multi-modal network spanning more than 2,200 square miles—comprising fixed-route bus service, light rail (A, C, D, E, G, K Lines), subway (B Line), bus rapid transit, on-demand microtransit (Metro Micro via Uber vehicles in West Hollywood and East LA), bike share (Metro Bike Share), and congestion-pricing ExpressLanes on the I-10 and I-110. Core technology infrastructure includes the GPS-based Nextrip real-time arrival system, the TAP contactless fare payment platform (physical card, Apple Wallet, TAP app, and credit/debit tap-to-pay), and the LA Metro mobile application. Metro also deploys Hayden AI vision-AI bus-mounted cameras for automated bus-lane enforcement across part of its fleet.

Revenue and funding are derived from three primary streams: passenger fares (standardized at $1.75 per ride, with half-price fares for eligible riders), advertising and sponsorship (sold by OUTFRONT Media for buses and Intersection for rail/stations, plus station naming rights and filming fees), and major government revenue from voter-approved Measure M and Measure R sales taxes along with federal and state grants. The agency is governed by a Board of Directors representing LA County jurisdictions and led by CEO Stephanie N. Wiggins.

Metro serves a broad customer base that includes daily commuters, students (K-12 through university via GoPass), low-income riders (LIFE program in partnership with L.A. Care Health Plan), persons with disabilities (in coordination with Access Services), and event attendees (FIFA World Cup 2026 matches at SoFi Stadium, Dodger Stadium Express, etc.). Customer-facing channels span the metro.net website and The Source blog, multilingual social media (Facebook, Instagram, TikTok, LinkedIn, YouTube), Salesforce-driven email alerts, in-person service councils, and seven customer service centers plus two ExpressLanes centers. Recent strategic activity has centered on major capital delivery (D Line Extension Section 1 opening May 2026, Foothill Gold Line Glendora-to-Pomona completion in 2025), World Cup 2026 enhanced service, the public Safety Data Dashboard launched March 2026, and the Sepulveda Transit Corridor heavy-rail preferred alternative.

Name

Metro Los Angeles

Legal name

Los Angeles County Metropolitan Transportation Authority

Website

https://metro.net

Company type

Public

Founded year

1993

Operating status

Operating

Headcount range

5,001–10,000 employees

Short description

Metro Los Angeles is the Los Angeles County Metropolitan Transportation Authority, operating bus, light rail, subway, BRT, microtransit, and bike-share services across 2,200+ square miles of LA County for the general public, students, low-income riders, and event attendees.

Ownership category

akta.pro rank

Headquarters

HQ city

Los Angeles

HQ country

United States

HQ region

North America

Offices11 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Supply Chain, Technology or R&D, Marketing or Sales, Others

Revenue model

1. Passenger Fare Revenue: LA Metro generates primary revenue from passenger fares on bus and rail services. Standard fare is $1.75 per ride, with half-price fares available for eligible riders. Additional revenue comes from daily, weekly, and monthly passes. The agency also generates fare revenue from special events (World Cup direct service, Dodger Stadium Express) at standard or discounted rates.
2. Advertising & Sponsorship Revenue: Metro sells advertising space on the exterior and interiors of buses and rail vehicles, rail and transitway stations, and unique pop-up experiences at rail stations. Commercial sponsorships include station domination, experiential activations, naming rights for stations, lines, and parking facilities. Filming fees are charged for use of Metro properties, vehicles, and locations by production companies.
3. Special Event Service Revenue: Metro generates revenue from direct shuttle bus service to major events including World Cup matches at SoFi Stadium and Dodger Stadium Express service, with fares included in parking passes or charged at standard Metro rates.

Pricing tiers

Go-to-market motion1 record

Distribution channels7 records

Marketing channels8 records

Core offering

Metro Los Angeles (Los Angeles County Metropolitan Transportation Authority, or LACMTA) operates multi-modal public transit across more than 2,200 square miles of Los Angeles County, including fixed-route bus service, light rail (A, C, D, E, K, G Lines), subway (B Line), bus rapid transit, on-demand Metro Micro shared rides in designated zones, Metro Bike Share, and congestion-priced Metro ExpressLanes toll facilities. Riders pay fares via the TAP card contactless system, credit/debit tap-to-pay, or the LA Metro mobile app, with reduced fares available through the LIFE (low-income) and GoPass (student) programs.

Product overview

Metro Los Angeles (Los Angeles County Metropolitan Transportation Authority) operates a comprehensive multi-modal transit system as a single unified platform with integrated services. The core offerings include Metro Bus Service and Metro Rail Service (covering 2,200+ square miles), supplemented by add-on mobility services including LA Metro App (mobile application with real-time arrivals and trip planning), Metro Bike Share, Metro Micro (on-demand microtransit), Nextrip (real-time arrival tracking via GPS), Transit Access Pass (TAP) fare payment system supporting bank card tap-to-pay, Metro ExpressLanes (congestion pricing toll lanes), Safety Data Dashboard, and World Cup Direct Service. Rail lines include the D Line (Purple Line Extension), K Line (Crenshaw/LAX), and Foothill Gold Line. These services are integrated through the LA Metro App, TAP card system, and regional transit partnerships.

Differentiator

Problem solved

Functional benefit

Brands

• Metro Micro: On-demand microtransit shared ride service operating in designated zones across LA County
• Metro Bike Share
• TAP (Transit Access Pass)
• ExpressLanes
• The Source
• El Pasajero

Products and services

• Metro Bus Service
• Metro Rail Service
• Metro Micro
• Metro Bike Share
• Metro ExpressLanes
• Transit Access Pass (TAP)
• GoPass Program
• LIFE (Low Income Fare is Easy) Program
• World Cup Direct Service
• Public Safety Data Dashboard

Quantifiable outcome

• Hayden AI bus-mounted cameras deployed at LA Metro resulted in improved transit efficiency, with NYC MTA reporting 5% improvement in bus lane speeds and 20% fewer vehicle collisions along enforced routes
• +2 more outcomes

Named customers7 records

Segments6 records

Ideal customer profiles5 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

AI capability2 records

Feature4 records

Partnerships

21 partnerships are on record, tiered core and minor.

• Hayden AIcoreTechnology or IntegrationHayden AI, a San Francisco-based startup, has deployed its vision AI system with bus-mounted cameras at LA Metro to detect and report parking violations in bus lanes. This technology is part of LA Metro's strategy to improve transit efficiency and bus speeds. The same technology is also deployed at NYC MTA, DC Metro, and AC Transit. MTA reported a 5% improvement in bus lane speeds and 20% fewer vehicle collisions along enforced routes.
• MetrolinkcoreChannel Partner/ Reseller/ DistributorMetrolink provides commuter rail service connecting to Metro's Union Station World Cup pickup location. Metrolink is providing enhanced train service on select World Cup event days, including additional train options and extended post-event service to help fans return home after matches. Metrolink passengers receive one free transfer to Metro World Cup direct service.
• Access ServicescoreChannel Partner/ Reseller/ DistributorAccess Services provides paratransit and wheelchair-accessible vehicle services for World Cup matches and fan events. At SoFi Stadium, Access Services provides direct drop-off and pick-up at Lot O on District Dr. This partnership ensures accessibility for riders with disabilities during major events.
• Big Blue Bus (Santa Monica)minorChannel Partner/ Reseller/ DistributorBig Blue Bus provides local bus service in Santa Monica and connects to Metro's Downtown Santa Monica World Cup pickup location. Part of Metro's regional transit partner network for the World Cup enhanced service program.
• Culver City TransitminorChannel Partner/ Reseller/ Distributor
• OCTA (Orange County Transportation Authority)coreChannel Partner/ Reseller/ DistributorOCTA provides Orange County bus service and connects to Metro's ARTIC Anaheim Station and Newport Transportation Center World Cup pickup locations. Part of Metro's World Cup enhanced service network serving fans from Orange County.
• Foothill TransitminorChannel Partner/ Reseller/ DistributorFoothill Transit provides bus service in the San Gabriel Valley and Pomona Valley. Part of Metro's regional transit partner network.
• GTrans (Gardena)minorChannel Partner/ Reseller/ DistributorGTrans provides bus service in Gardena and connects to Metro's Harbor Gateway Transit Center. Part of Metro's regional transit partner network for World Cup service.
• Long Beach TransitminorChannel Partner/ Reseller/ DistributorLong Beach Transit provides bus service in Long Beach and connects to Metro's Downtown Long Beach World Cup pickup location via Metro A Line.
• Torrance TransitminorChannel Partner/ Reseller/ DistributorTorrance Transit provides bus service in Torrance and connects to Metro's Torrance Transit Center World Cup pickup location.
• Montebello Bus LinesminorChannel Partner/ Reseller/ DistributorMontebello Bus Lines provides municipal bus service and is listed as a Metro regional transit partner for World Cup enhanced service.
• Norwalk Transit SystemminorChannel Partner/ Reseller/ DistributorNorwalk Transit System provides municipal bus service and is listed as a Metro regional transit partner for World Cup enhanced service.
• OmniTransminorChannel Partner/ Reseller/ DistributorOmniTrans provides bus service in the Inland Empire and is listed as a Metro regional transit partner for World Cup enhanced service.
• Riverside Transit AgencyminorChannel Partner/ Reseller/ DistributorRiverside Transit Agency provides bus service in Riverside County and is listed as a Metro regional transit partner for World Cup enhanced service.
• AmtrakminorChannel Partner/ Reseller/ DistributorAmtrak intercity rail connects to Metro's Union Station World Cup pickup location. Part of Metro's multi-modal connectivity for World Cup fans.
• Greyhound BusminorChannel Partner/ Reseller/ DistributorGreyhound intercity bus service connects to Metro's Union Station World Cup pickup location. Part of Metro's multi-modal connectivity.
• L.A. Care Health PlancoreGTM or Marketing PartnerMetro partners with L.A. Care Health Plan for the LIFE (Low Income Fare is Easy) program. LIFE Program sign-up events are held at L.A. Care Pomona (696 W Holt Ave) to enroll low-income riders into the reduced fare program.
• OUTFRONT MediacoreChannel Partner/ Reseller/ DistributorOUTFRONT Media is Metro's designated advertising agency for the Metro Bus System (bus interiors and exteriors). Contact: Brooke Berka. OUTFRONT sells and manages advertising space on Metro buses.
• IntersectioncoreChannel Partner/ Reseller/ DistributorIntersection is Metro's designated advertising agency for the Metro Rail System (stations, train interiors and exteriors). Contact: Matt Pelilltteri. Intersection sells and manages advertising space on Metro rail cars and stations.
• SpotHerominorChannel Partner/ Reseller/ DistributorSpotHero is Metro's partner for reserved parking at World Cup event locations. Reserved parking passes sold through SpotHero include round-trip Metro direct service fare for all passengers in the vehicle.
• UberminorChannel Partner/ Reseller/ DistributorMetro Micro uses Uber vehicles in West Hollywood and East Los Angeles zones to provide on-demand shared rides connecting riders to World Cup service. Booked through the Uber app with Metro discounts available.

Scale indicators7 records

Recent moves6 records

Expansion highlights6 records

Direct peers

• Metropolitan Transportation Authority (MTA) - New York: Operates NYC's bus and subway network, the largest US transit system. Direct peer to LA Metro: multi-modal urban transit operator serving a major US metropolitan area, uses vision AI bus lane enforcement (Hayden AI), and serves millions of daily riders across a comparable geographic and demographic scale.
• Chicago Transit Authority (CTA): Operates bus and 'L' rail service across Chicago. Direct comparable to LA Metro: large multi-modal urban transit agency operating fixed-route bus and rail (subway/elevated) within a major US metro, with similar capital program and ridership profile.
• Washington Metropolitan Area Transit Authority (WMATA): Operates Metrorail and Metrobus in the DC region. Direct peer: multi-modal urban transit (rail + bus) using Hayden AI for bus lane enforcement, serving a major US metropolitan area with comparable federal workforce and ridership dynamics.
• Bay Area Rapid Transit (BART): Operates regional heavy rail across the San Francisco Bay Area. Comparable to LA Metro's rail operations: regional-scale passenger rail connecting suburbs to a major urban core, with comparable capital expansion programs and ridership/mode-shift challenges.
• Massachusetts Bay Transportation Authority (MBTA): Operates bus, subway, commuter rail, and ferry in Greater Boston. Direct peer to LA Metro: large multi-modal urban transit agency with rail + bus + emerging microtransit, comparable funding model via state assessments, and similar post-pandemic ridership recovery challenges.
• Southeastern Pennsylvania Transportation Authority (SEPTA): Operates bus, subway, trolley, and regional rail in the Philadelphia region. Comparable to LA Metro's multi-modal bus+rail+BRT+microtransit operations serving a major US metropolitan area, with similar funding constraints and infrastructure renewal backlogs.
• Sound Transit: Operates regional bus, light rail, and commuter rail in the Seattle/Puget Sound area. Comparable to LA Metro's expansion strategy: significant voter-approved capital program extending light rail through the 2030s, similar multi-modal integration, and growing ridership in a tech-driven metro.
• Metropolitan Transit Authority of Harris County (Houston METRO): Operates bus and light rail across Greater Houston. Comparable to LA Metro: major multi-modal urban transit agency with active light rail expansion, comparable agency size and ridership scale, and similar operational focus on bus network reliability.
• Miami-Dade Transit: Operates Metrorail, Metromover, and bus across Miami-Dade County. Comparable to LA Metro: county-level multi-modal transit operator with elevated/light rail + bus, growing ridership base, and active capital expansion into new corridors.
• Tri-County Metropolitan Transportation District (TriMet): Operates bus, light rail (MAX), and commuter rail (WES) in the Portland metro area. Comparable to LA Metro's multi-modal integration (bus + rail + microtransit pilot), comparable fare structure, and similar transit-oriented development initiatives around rail stations.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat6 records

Key risks5 records

Key highlights7 records

Customer concentration

• Xx.com/metrolaelevator
• YouTubeyoutube.com/@losangelesmetro
• Facebookfacebook.com/losangelesmetro
• LinkedInlinkedin.com/company/los-angeles-county-metropolitan-transportation-authority
• Instagraminstagram.com/metrolosangeles
• TikToktiktok.com/@metrolosangeles

Revenue estimate

Valuation estimate

Number of profiles

Profiles12 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments1 record

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Metro Los Angeles