Mainspring

What Mainspring does

MainSpring, Inc. is a privately held managed IT services and consulting firm founded in 1993 by Marshall Micheals and headquartered in Frederick, Maryland, with additional offices in Towson, Maryland, and Melbourne, Florida. The company serves small and mid-sized organizations, government contractors, associations, nonprofits, and professional services firms, primarily across the Mid-Atlantic region. Its portfolio spans managed IT, cybersecurity, automation, FileMaker-based custom application development, virtual CIO (vCIO) services, and CMMC (Cybersecurity Maturity Model Certification) compliance readiness for Department of Defense contractors.

The company's flagship offering is ProSuite™, a proprietary managed IT services platform that bundles unlimited help desk support, a dedicated virtual CIO, a proprietary scorecard and IT roadmap methodology, and proactive ticketing. Supporting products include FormPro (workflow automation), FileMaker custom development (MainSpring has been a Platinum FileMaker Business Alliance member since 1996 and has won FileMaker Growth Partner of the Year for four consecutive years), Apple Device Lifecycle Services, and the CMMC Compliance Navigator. Technology integrations include Proofpoint for email security and KnowBe4 for security awareness training, layered on top of core FileMaker and SharePoint platforms.

MainSpring operates a sales-led go-to-market model combining direct consultative sales, channel and partner referrals, and government contracting through GSA (General Services Administration) schedules and the DLA J6 Enterprise Technical Services (JETS) IDIQ (Indefinite Delivery/Indefinite Quantity) contract vehicle, the latter accessed via a contractor teaming arrangement with KPMG. Revenue is generated through subscription/recurring managed services contracts (ProSuite), professional services engagements (cybersecurity, CMMC, automation consulting), and project-based custom application development. Pricing is quote-based and not publicly disclosed, consistent with custom enterprise and government IT services delivery. The company is founder/management-owned without disclosed institutional funding rounds.

Name

Mainspring

Legal name

MainSpring, Inc.

Website

https://gomainspring.com

Company type

Private

Founded year

1993

Operating status

Operating

Headcount range

51–100 employees

Short description

MainSpring is a privately held managed IT services and consulting firm headquartered in Frederick, Maryland, serving SMBs, mid-market companies, associations, nonprofits, and government contractors with managed IT, cybersecurity, vCIO, and CMMC compliance services.

Ownership category

akta.pro rank

Product category

Managed IT Services

NAICS

Computer Systems Design and Related Services (54151), Custom Computer Programming Services (541511), Other Computer Related Services (541519)

SIC

Services-Computer Programming, Data Processing, Etc. (7370), Services-Miscellaneous Business Services (7380)

akta.pro primary industry

Managed Security Services (MSSP) & 24/7 SOC Operations (BPAKAHAA)

akta.pro secondary industries

Security Operations Center (SOC) as a Service (BPAEADAB), Data Security & Privacy Managed Services (DLP/Encryption) (BPAEADAL)

Keywords

• Managed IT services
• Cybersecurity consulting
• Virtual CIO advisory
• Workflow automation services
• CMMC compliance

Headquarters

HQ city

Cambridge

HQ country

United States

HQ region

North America

Offices7 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Technology or R&D, Operations, Marketing or Sales

Revenue model

1. Managed IT Services (ProSuite): Ongoing managed IT services delivered through dedicated vCIO and unlimited help desk, likely billed on a subscription/recurring basis per endpoint or per organization.
2. Cybersecurity & Compliance Services: Cybersecurity consulting including CMMC compliance, risk analysis, security awareness training, and incident response for government contractors and commercial clients.
3. Automation & Application Development: Custom FileMaker development, SharePoint solutions, and workflow automation consulting including FormPro.
4. CMMC Compliance Navigator: Fast, practical CMMC readiness assessment call to identify compliance gaps for DoD contractors before November deadlines.

Pricing tiers

Go-to-market motion2 records

Distribution channels4 records

Marketing channels7 records

Core offering

Mainspring is a managed IT services provider that delivers its flagship ProSuite program, combining 24/7 cybersecurity monitoring, automation engineering, help-desk support, and a virtual CIO (vCIO) advisory function to small and mid-sized businesses as well as government contractors. The firm also provides custom FileMaker application development, SharePoint-based collaboration tools, and CMMC compliance readiness services for defense and regulated organizations.

Product overview

MainSpring is a cybersecurity, IT support, and automation firm offering a portfolio of managed IT services. The core offering is ProSuite™, a proprietary managed services platform that combines unlimited help desk support, vCIO services, cybersecurity, cost management, and automation into a unified solution. Additional services include Apple Device Lifecycle Services, FileMaker custom application development, and CMMC Compliance Navigator. The company serves organizations across industries including architecture & engineering, associations, construction & manufacturing, government, healthcare, nonprofit, and professional services, with particular focus on government contractors requiring CMMC compliance.

Differentiator

Problem solved

Functional benefit

Brands

• ProSuite™: MainSpring's proprietary managed IT services solution offering customized IT strategy, scorecard and IT roadmap, unlimited local help desk service, and proactive project execution.

Products and services

• ProSuite Managed IT Services Recurring managed IT services program for small and mid-sized businesses and government contractors, bundling help-desk support, security, automation, and a virtual CIO advisory function into a single subscription-style engagement.
• Cybersecurity Services 24/7 security monitoring, threat detection, vulnerability management, and incident response delivered to commercial and government clients as part of or alongside the ProSuite program.
• Automation Services Workflow automation engineering services that help clients digitize manual processes, integrate systems, and improve operational efficiency.
• Virtual CIO (vCIO) Advisory Fractional CIO advisory providing IT strategy, governance, technology roadmapping, and executive-level technology leadership to clients without in-house CIO resources.
• Cost Management Technology spend optimization and cost management service helping clients right-size licensing, vendors, and infrastructure spend within the broader managed services relationship.
• Support & Help Desk 24/7 end-user help-desk and technical support service providing remote and on-site assistance for client staff across hardware, software, and connectivity issues.
• Custom FileMaker Development Bespoke FileMaker application design, development, and integration services for clients needing custom business applications and workflow tools.
• FormPro Form digitization solution that converts paper-based forms and processes into electronic, automated workflows for client organizations.
• Apple Device Lifecycle Services End-to-end lifecycle support for Apple device fleets, covering deployment, management, support, and retirement for business clients using Mac, iPad, and iPhone at scale.
• SharePoint Solutions Microsoft SharePoint design, deployment, and customization services that enable document management, intranet portals, and team collaboration for client organizations.
• CMMC Compliance Navigator Cybersecurity Maturity Model Certification (CMMC) readiness service that helps defense contractors assess gaps, implement required controls, and prepare for assessment.

Quantifiable outcome

• 30-50% reduction in report generation time
• +3 more outcomes

Named customers9 records

Segments7 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration2 records

AI capability1 record

Feature3 records

Partnerships

Five partnerships are on record, tiered core and major.

• KPMGcoreStrategic or Co-development PartnerMainSpring is one of five contractor teaming arrangements (CTAs) on Team KPMG for the Defense Logistics Agency (DLA) J6 Enterprise Technical Services (JETS) contract, a five-year base with one three-year option, $6B IDIQ vehicle. MainSpring provides Task Area 2 (Technology Services) support and is eligible to bid on all 20 task order areas.
• FileMaker, Inc. (Apple subsidiary)coreTechnology or IntegrationPlatinum-level FileMaker Business Alliance member since 1996. MainSpring has worked directly with FileMaker to streamline licensing and simplify the experience for FileMaker users. The company has won FileMaker Growth Partner of the Year for four consecutive years.
• KnowBe4coreTechnology or IntegrationPartnership with KnowBe4 to deliver the Automated Security Awareness Program (ASAP), providing organizations with a customized security awareness program tool for end-user training and creating a human firewall against cyber threats.
• ProofpointcoreTechnology or IntegrationPartnership with Proofpoint Essentials to provide next-generation email security to clients, including spam filtering, malware protection, and dynamic threat analysis.
• The Channel Company / CRNmajorGTM or Marketing PartnerPartnership with CRN and The Channel Company for MSP 500 list recognition. MainSpring has been named to the MSP 500 list in the Pioneer 250 (2017-2020) and Security 100 (2025-2026) categories, enhancing brand credibility and visibility.

Scale indicators6 records

Recent moves9 records

Expansion highlights5 records

Direct peers

• Dataprise: Maryland-based managed IT services provider serving mid-market and enterprise clients across the Mid-Atlantic and nationally, with a similar cybersecurity and vCIO-style service portfolio to MainSpring.
• Ntiva: Mid-market managed IT, cybersecurity, and cloud services firm of comparable scale, with a vCIO-style offering and similar SMB/mid-market go-to-market motion.
• CompassMSP: PE-backed rollup of regional managed IT services providers delivering help desk, cybersecurity, and vCIO services to SMB and mid-market clients — directly competitive on MainSpring's core ProSuite offering.
• Layer 3 Communications: Mid-Atlantic-focused managed IT and cybersecurity provider serving government contractors and regulated industries with compliance and managed security services comparable to MainSpring's CMMC practice.
• Vantage Point Solutions: Regional managed IT and cybersecurity firm targeting small and mid-market organizations with vCIO and compliance services — closely comparable scope and customer profile to MainSpring.
• ImageQuest: Managed IT, cybersecurity, and compliance services provider of similar size focused on regulated and mid-market clients, with overlapping CMMC/GDPR-style consulting offerings.
• Sword & Shield Enterprise Security: Cybersecurity-focused managed security services and compliance consulting firm serving government and regulated clients — directly comparable to MainSpring's MSSP/CMMC practice.

Broad incumbents

• ePlus: Larger, publicly traded IT solutions and managed services provider with broad cybersecurity and federal practice; competes on larger federal opportunities but does not focus on the SMB/mid-market vertical depth MainSpring serves.
• Insight Enterprises: Global IT solutions integrator with a managed services arm offering cybersecurity, cloud, and support; overlaps with MainSpring's offerings but at a much larger scale and broader portfolio.

Regional players

• Atlantic IT Solutions: Northeast/Mid-Atlantic-focused managed IT and cybersecurity provider for SMB and mid-market clients with comparable vCIO and compliance services, primarily competing in adjacent geographies.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights6 records

Customer concentration

• YouTubeyoutube.com/channel/UCC_5vYJeQ0DnOarAMWWl8CA
• Facebookfacebook.com/gomainspring
• LinkedInlinkedin.com/company/gomainspring
• Xx.com/gomainspring

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Profiles5 records

Funding overview

Funding rounds2 records

Investors13 records

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Mainspring