What IT Xchange does

IT Xchange is a privately held IT hardware distributor and technology solutions provider specializing in the secondary market for new, surplus, refurbished, and off-lease equipment. Founded in 1996 and headquartered in Morrisville, North Carolina, with a Canadian sales and distribution center in Mississauga, Ontario, the company serves large corporations, technology manufacturers, leasing and finance companies, distributors, system integrators, and public-sector institutions across approximately 85 countries. The firm's most differentiated assets are two long-running partner designations: IBM Options Continuation Program (OCP) Global Partner since program inception in November 1999, and Lenovo OCP Global Provider since the Lenovo program launched in 2005, giving IT Xchange direct access to the broadest global inventories of discontinued IBM and Lenovo options across the most recent 1-5 years of product offerings.

The underlying technology stack centers on an Oracle-based ERP that manages procurement and inventory across Canadian and US facilities, an automatic customs documentation program that streamlines cross-border compliance, and a FedEx/FedEx Brokerage (FTN) integration that supports blind shipping and private labeling. Products and solutions are organized into five revenue streams: hardware sales (one-time transactions on new, surplus and refurbished equipment), IT Equipment Rentals (20,000+ assets available on 1-day to 12-month terms), Asset Management Services (multi-location deployment, tracking and recovery), Lenovo Authorized Warranty Repair (US and Canada), and Partner Programs offering revenue or profit sharing to manufacturers, leasing companies and large corporations managing surplus, discontinued, off-lease or returned assets. The product portfolio spans laptops, desktops, tablets, monitors, servers, data-center solutions, networking, power management, storage, printers/scanners, Apple products with JAMF integration, and accessories.

IT Xchange is founder/management-owned with no disclosed venture, private-equity or strategic investor, no public listing, and no M&A activity. Go-to-market combines regional enterprise field sales led by VP of North American Sales Anthony Randazzo (with the company since 1995), inside sales for mid-market inquiries, an e-commerce platform with live inventory, Eventbrite and Square processing for event rentals, and channel partner programs. The firm holds ISO 9001:2015 and ISO 14001:2015 certifications, prices products by condition code (01-L7) with order-time verification in CAD/USD/EURO/GBP, and reports savings of 30-70% versus new equipment for customers; CEO Sharon Johnston was appointed in 2018 after joining as Finance leader in 2016.

Name

IT Xchange

Legal name

IT Xchange

Website

https://itxchange.com

Company type

Private

Founded year

1996

Operating status

Operating

Headcount range

51–100 employees

Short description

IT Xchange is a privately held, North-America-headquartered distributor of new, surplus, refurbished and off-lease IT hardware from Tier-1 OEMs, serving large enterprises, manufacturers, leasing companies and public-sector buyers across 85 countries via its IBM and Lenovo OCP designations, supported by rentals, asset management and warranty-repair services.

Ownership category

akta.pro rank

Product category

IT Hardware Distribution

NAICS

Computer Facilities Management Services (541513), Consumer Electronics and Appliances Rental (532210), Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (518)

SIC

Wholesale-Computers & Peripheral Equipment & Software (5045), Services-Computer Rental & Leasing (7377)

akta.pro primary industry

IT Asset Lifecycle Services (Procure-to-Retire) (BPAEAOAF)

akta.pro secondary industries

IT Procurement & Sourcing Services (Hardware/Software) (BPAEAOAG), IT Asset Disposition (ITAD) & Secure Data Erasure (BPAEAOAK), Lease, Warranty & Maintenance Management Services (BPAEAOAL)

Keywords

• IT hardware distribution
• Refurbished computer sales
• IT equipment rentals
• Asset management services
• Technology remarketing

Headquarters

HQ city

Morrisville

HQ country

United States

HQ region

North America

Offices3 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Operations, Personnel, Supply Chain, Technology or R&D, Marketing or Sales, Infrastructure

Revenue model

1. Hardware Sales (New, Surplus & Refurbished): Primary revenue stream from the sale of new, surplus, and refurbished technology equipment including laptops, desktops, servers, monitors, networking gear, and accessories. Products are sourced from manufacturers, off-lease programs, overstock, and customer returns. Pricing is verified per order. Revenue is one-time per transaction with no recurring component.
2. IT Equipment Rentals: Short-to-mid-term rental of laptops, tablets, Apple products, phones, AV equipment, and accessories. Rental terms range from 1 day to 12 months with nationwide delivery in Canada and the USA, and EU/UK availability through rental partners. The rental pool exceeds 20,000+ assets.
3. Asset Management Services: Outsourced multi-location deployment, tracking, and recovery of IT assets. Can be combined with hardware purchases or rental programs. Reduces burden on customers' internal teams by providing a single point of contact for procurement, deployment, integration, and maintenance.
4. Partner Programs (OCP & Revenue/Profit Sharing): Programs for manufacturers, leasing companies, distributors, and large corporations to manage lifecycle and disposition of surplus, discontinued, off-lease, overstock, or returned IT assets. Revenue-sharing or profit-sharing models enable organizations to maximize net recoveries from unproductive assets.
5. Lenovo Authorized Warranty Repair: Lenovo Authorized Warranty Service Provider in USA and Canada, repairing laptops, desktops, servers, monitors, and docking stations in or out of warranty. Revenue generated from repair service fees.

Pricing tiers

Go-to-market motion4 records

Distribution channels6 records

Marketing channels6 records

Core offering

IT Xchange is a secondary-market IT distributor that sells new, surplus, refurbished, and off-lease hardware including laptops, desktops, servers, monitors, networking equipment, and accessories. The company operates as the global partner for IBM and Lenovo Options Continuation Programs (OCP), enabling customers to source discontinued components for legacy systems. It also offers short-to-mid-term IT equipment rentals with a pool of 20,000+ assets, Lenovo authorized warranty repair, and outsourced asset management services covering deployment, tracking, and recovery across multiple locations.

Product overview

IT Xchange is a secondary market IT distributor and technology solutions provider offering a comprehensive portfolio of new, refurbished, and recertified IT equipment. The core offering consists of Technology Remarketing (secondary market sales of surplus, discontinued and refurbished technology), Reseller Solutions (value-added procurement and deployment services), and Asset Management Services (multilocation deployment, tracking and recovery). The company also operates an IT Equipment Rentals program with 20,000+ assets for short to long-term needs. Specialized programs include Lenovo OCP and IBM OCP (Options Continuation Programs) providing discontinued options for legacy hardware. The product portfolio spans laptops, desktops, tablets/notebooks, monitors, servers, data center solutions, printers/scanners, Apple products, and accessories. Additional services include Lenovo Authorized Warranty Repair and comprehensive networking, power management, and storage solutions.

Differentiator

Problem solved

Functional benefit

Products and services

• Technology Remarketing Secondary-market sales of new, surplus, and refurbished technology equipment (laptops, desktops, servers, monitors, networking gear, accessories), as well as parts and components for previous-generation OEM hardware, sold at a fraction of the original cost. Designed for enterprises and public-sector organizations maintaining and expanding existing IT platforms.
• Reseller Solutions Value-added technology solutions bundling cost-effective hardware, software, and asset management under a single point of contact for procurement, deployment, integration, and maintenance. Includes Apple hardware with JAMF MDM integration.
• Asset Management Service Outsourced multi-location deployment, tracking, and recovery of IT assets. Can be combined with hardware purchase or rental programs, providing a single point of contact for the full asset lifecycle and reducing the burden on customers' internal IT teams.
• IT Equipment Rentals Rental program for laptops, tablets, Apple products, phones, AV equipment, and accessories for events and short-to-mid-term business needs. Pool of 20,000+ assets, with terms ranging from 1 day to 12 months and nationwide delivery in Canada and the USA, plus EU/UK availability through rental partners.
• Lenovo Authorized Warranty Repair Lenovo Authorized Warranty Service Provider in the USA and Canada, repairing laptops, desktops, servers, monitors, and docking stations both in-warranty and out-of-warranty.
• IBM Options Continuation Program (OCP) Global partnership program since 1999 extending the availability of discontinued IBM options (Series, System x, Enterprise X-Architecture, BladeCenter) covering the last 1-5 years of IBM technology offerings, with 18-month extended availability, technical support, and minimum 90-day warranty.
• Lenovo Options Continuation Program (OCP) Global partnership program extending availability of discontinued Lenovo options (ThinkPad, ThinkVision, ThinkCentre, Projector, System x), part of the Lenovo Lifecycle Care family of asset management offerings, with 18-month extended availability and minimum 90-day warranty.
• Laptops Business laptops from Tier 1 manufacturers available in new, refurbished, and certified conditions, including Lenovo ThinkPad, IBM, and Apple lines.
• Desktops Desktop computing solutions including tower and all-in-one configurations from top manufacturers, available in new, refurbished, and off-lease conditions.
• Apple Products Mac computers and iPad tablets with business-grade security, deployment, and management capabilities, including JAMF Casper Suite integration for Mac OS X mobile device management.
• Servers and Data Center Solutions Blade, tower, and rack-mount servers, storage, power management, and networking solutions for data center infrastructure, sourced from IBM and Lenovo.
• Monitors and Displays Computer monitors ranging from 22-inch to 70-inch and larger, including standard and large-format displays.
• Printers and Scanners Printing and scanning solutions including color laser, inkjet, multifunctional, plotter/large-format, thermal/receipt printers, and scanner devices.
• Networking and Accessories Networking equipment, cables, power management, projectors, and interactive whiteboards for data delivery and connectivity infrastructure.

Quantifiable outcome

• Products often available for a fraction of the original cost (30-70% savings vs. new)
• +4 more outcomes

Segments5 records

Ideal customer profiles5 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration2 records

Feature4 records

Partnerships

Four partnerships are on record, tiered core and minor.

• IBM (OCP Program)coreStrategic or Co-development Partner · 1 November 1999IT Xchange has been the IBM Options Continuation Program (OCP) Global Partner since the program's inception in November 1999. As IBM OCP Provider, IT Xchange distributes discontinued IBM options (Series, System x, Enterprise X-Architecture, BladeCenter) covering the last 1-5 years of IBM technology offerings globally, with 18-month extended availability, technical support, and minimum 90-day warranty.
• FedEx & FedEx Brokerage (FTN)coreTechnology or IntegrationGlobal logistics partnership providing integrated shipping and customs clearance for international shipments to approximately 85 countries. Includes blind ship capabilities with private labeling service and an automatic customs documentation generating program. Preferred vendor logistics providers are used for larger shipments.
• Lenovo (OCP Program)coreStrategic or Co-development PartnerIT Xchange is the Lenovo Options Continuation Program (OCP) Global Provider, part of the Lenovo Lifecycle Care family of asset management offerings. Extends availability of selected Lenovo options (ThinkPad, ThinkVision, ThinkCentre, Projector, System x) by making them available through IT Xchange's broad inventory of discontinued options covering the last 1-5 years of Lenovo offerings, backed by a minimum 90-day warranty.
• Preferred Vendor Logistics ProvidersminorChannel Partner/ Reseller/ DistributorPreferred vendor logistics providers used for larger shipments beyond standard FedEx capacity, supporting the company's global reach to approximately 85 countries.

Scale indicators3 records

Recent moves6 records

Expansion highlights6 records

Broad incumbents

• Connection (Public Sector / Enterprise): Connection (formerly PC Connection) is a mid-to-large US IT solutions provider serving enterprise and public sector buyers with hardware procurement and managed services — competing for the same large-corporate and public-sector deals that IT Xchange targets.
• CDW: CDW is one of the largest US IT resellers offering new enterprise hardware, services, and lifecycle support at scale — competing with IT Xchange in the new-hardware procurement portion of its catalog and in the wider enterprise IT advisor role.
• HP Inc Renew / HP Certified Refurbished: HP's Renew program distributes manufacturer-refurbished HP enterprise and PC hardware directly, comparable in proposition to IT Xchange's refurbished catalog and a potential OCP-style alternative channel for HP enterprise end-of-life products.
• Dell Outlet (Dell Refurbished / Dell Technologies): Dell's official outlet program sells manufacturer-certified refurbished Dell hardware direct — a competing source for cost-conscious enterprise and SMB buyers that overlaps with IT Xchange's new/surplus/refurbished catalog and competes for OEM supply decisions.
• Insight Enterprises: Insight Enterprises is a global IT solutions integrator and distributor with hardware, services, and lifecycle offerings that overlap with IT Xchange's enterprise procurement, deployment, and asset management businesses.

Direct peers

• CXtec: CXtec is a US-based distributor of new and refurbished networking, server, and communications hardware with a similar secondary-market, OCP-style model serving enterprises and channel partners — a direct functional analog to IT Xchange's core hardware remarketing and asset management business.
• Park Place Technologies: Park Place Technologies delivers third-party hardware maintenance and IT asset management services, overlapping with IT Xchange's asset management services, warranty repair, and lifecycle support offerings for enterprise data center infrastructure.
• Cascade Asset Management: Cascade Asset Management provides IT asset disposition (ITAD), value recovery, and lifecycle services to enterprises and OEMs — directly comparable to IT Xchange's OCP-style disposition and revenue/profit-sharing partner programs for off-lease and surplus assets.
• Network Hardware Resale: Network Hardware Resale specializes in pre-owned and refurbished Cisco, HP, and Juniper networking gear for enterprises and resellers, running a comparable secondary-market hardware model with comparable lifecycle-extension value propositions.
• AER Worldwide (AER Recycling): AER Worldwide offers IT asset disposition, electronics recycling, and resale services with a global footprint — competing head-to-head with IT Xchange in enterprise disposition, refurbishment, and remarketing of surplus and end-of-life equipment.

Market position

Strengths4 records

Weaknesses5 records

Competitive moat6 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/itxchange
• Facebookfacebook.com/itxchange
• LinkedInlinkedin.com/company/it-xchange

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles5 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about IT Xchange