ClickPay
ClickPay is a cloud-based real estate billing and payment platform serving property managers, association managers, and commercial operators with unified processing of ACH, cards, paper checks, and cash, integrated in real time with 30+ property management software systems.
- Company typePrivate
- Founded2009
- HeadquartersHackensack, United States
- Headcount51–100
- GTM typeB2B
- OfferingSoftware
What ClickPay does
ClickPay is a US-headquartered cloud-based SaaS billing and payment platform purpose-built for the real estate industry, processing payments on behalf of property managers, association managers (HOAs, condos, co-ops), commercial real estate operators, and the residents/owners who pay them. Founded in 2009 as a division of NovelPay, LLC and headquartered in Hackensack, NJ with a New York office, ClickPay was acquired in 2020 by RealPage, Inc. (NASDAQ:RP) and now operates as a division within RealPage's multifamily, commercial, military, and affordable-housing technology ecosystem.
The platform delivers unified receivables automation across all payment modalities: ACH e-checks, credit and debit cards, paper checks (via a real-estate-specialized lockbox), cash (via MoneyGram's 35,000+ walk-in locations), and money orders, with a single ledger and configurable business rules applied at the portfolio, building, or unit level. Core products include Online Payments, Lockbox & Check Scanning, Online Bill Pay, e-Bill & Print Solutions, Walk-in Payments, Resident and Leasing Portals, ClickPay Billing, In Office Payments, AutoPay, Invitation Wizard, and a bilingual Homeowner Call Center. The platform's technical differentiation centers on real-time API integrations with more than 30 property management and accounting software systems, including Yardi Voyager, MRI Software, AppFolio, TOPS [ONE], Rent Manager, Vantaca, VMS, ResMan, Propertyware, and others, with associated enhancements for security (PCI compliance, SSAE 18) and AI-assisted customer support tooling.
ClickPay monetizes primarily through transaction fees on payment processing (across ACH, cards, lockbox, and cash channels), recurring SaaS platform subscriptions, lockbox/check processing services, and e-bill and print solutions. Pricing is quote-based with a 150-unit minimum qualification, positioning the company at the mid-to-enterprise end of the real estate management market. Go-to-market is multi-threaded: direct enterprise field sales, embedded partnerships with PMS vendors, channel partnerships with AvidXchange and HOA-focused banks, and self-service website onboarding, with named enterprise clients including FirstService Residential, Douglas Elliman, AKAM, Halstead, Rose Associates, LeFrak, Brown Harris Stevens, Stonehenge, Peter Cooper Village/Stuyvesant Town, Garden Communities, and Century Management Services.
ClickPay firmographics
Firmographics- Name
- ClickPay
- Legal name
- NovelPay, LLC
- Website
- https://clickpay.com
- Company type
- Private
- Founded year
- 2009
- Operating status
- Operating
- Headcount range
- 51–100 employees
- Short description
- ClickPay is a cloud-based real estate billing and payment platform serving property managers, association managers, and commercial operators with unified processing of ACH, cards, paper checks, and cash, integrated in real time with 30+ property management software systems.
- Ownership category
- akta.pro rank
ClickPay industry classification
Industry- Product category
- Real Estate Payment Processing Software
- NAICS
- Financial Transactions Processing, Reserve, and Clearinghouse Activities (52232), Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (5182)
- SIC
- Services-Prepackaged Software (7372)
- akta.pro primary industry
- Bill Pay, Invoicing & Payables Platforms (BPAMAFAF)
- akta.pro secondary industry
- Recurring Billing & AutoPay Management (FSAMAJAE)
Keywords
Where ClickPay is headquartered
LocationHeadquarters
- HQ city
- Hackensack
- HQ country
- United States
- HQ region
- North America
Offices3 records
Markets served
ClickPay business model
Business model- GTM type
- B2B
- Offering type
- Software
- Cost components
- Technology or R&D, Personnel, Operations, Marketing or Sales, Infrastructure, Others
Revenue model
- Payment Processing Fees: ClickPay charges property management companies transaction fees for processing payments across all channels including ACH, credit/debit cards, lockbox, and cash payments. The platform consolidates all payment methods into a single system for a unified receivables solution.
- SaaS Platform Subscription: Property managers pay for access to the cloud-based payment and billing platform with features including custom-branded portals, business rule automation, reporting, and accounting integrations.
- Lockbox & Check Processing Services: Specialized lockbox services for paper check processing designed specifically for real estate complexities, handling exceptions and business rules that bank lockboxes cannot manage.
- E-Bill & Print Solutions: Billing presentment services including electronic billing distribution and paper bill printing, coordinated on behalf of property managers.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Transaction based/ take rate | Monthly | Enterprise Property Management - Full Platform Access |
Go-to-market motion3 records
Distribution channels5 records
Marketing channels5 records
ClickPay product offering
Product offeringCore offering
ClickPay is a cloud-based SaaS real estate billing and payment platform that consolidates all payment channels (ACH, credit/debit cards, paper checks, money orders, and cash via MoneyGram) into a single ledger for property managers and homeowners associations. The platform provides real-time integrations with 30+ property management software systems, a real estate-specific lockbox with check scanning, ACH eCheck conversion of bank bill payments, bilingual call center support, and add-on modules including resident portals, leasing portals, e-bill and print solutions, AutoPay, and AI-powered customer support.
Product overview
ClickPay is a comprehensive real estate receivables automation platform offering a unified solution for collecting all payment types (electronic and paper) through a single dashboard. The core platform includes Online Payments (ACH, credit/debit cards), Lockbox & Check Scanning (real estate-specific paper check processing), Online Bill Pay (bank bill payment conversion to ACH), and e-Bill & Print Solutions. Supporting modules include the Resident Portal (for work orders, ledger management, applications), Leasing Portal (electronic leasing and payments), ClickPay Billing (bill presentment and distribution), In Office Payments (on-site collection), Walk-in Payments (MoneyGram cash conversion), AutoPay (recurring payments), and Invitation Wizard (new resident onboarding). Additional services include a bilingual Homeowner Call Center and 24/7 AI-powered customer support.
Differentiator
Problem solved
Functional benefit
Products and services
- Online Payments Custom-branded online and mobile payment portals that allow residents to securely pay electronically via ACH, credit, and debit cards through a property manager-branded experience.
- Lockbox & Check Scanning Real estate-specific lockbox and check scanning service that handles business rules, exceptions, and decisioning that bank lockboxes cannot manage, reducing resources expended with paper check processing and manual entry.
- Online Bill Pay Converts paper bank checks sent via resident bank bill pay into electronic ACH transactions at the biller level, accelerating cash flow by up to a week.
- e-Bill & Print Solutions Manages e-billing and paper bill printing to cut costs and drive efficiencies for property managers, coordinating display, printing, and electronic bill distribution.
- Walk-in Payments Cash payment solution via MoneyGram partnership with over 35,000 walk-in locations, converting cash to ACH with payments funding and posting to the ledger the next day.
- Resident Portal Process automation platform enabling client representatives to assign work orders, check ledger balances, review applications, distribute leasing agreements, and communicate with vendors from desktop or mobile device.
- Leasing Portal Platform for processing payments with applications and leases, enabling leasing documentation to be prepared, managed, distributed, and signed electronically with built-in email, SMS, and social media messaging manager.
- ClickPay Billing Integrated bill presentment tool for managing, ingesting, and distributing monthly statements, coordinating display, printing, and e-billing distribution of bills to residents.
- In Office Payments On-site payment collection module enabling property managers to accept payments in their offices; integrated with SiteLink for self-storage management.
- Homeowner Call Center Bilingual white-glove call center service for HOA and homeowners association clients providing resident-facing payment support.
- 24/7 AI-Powered Customer Support Round-the-clock customer service with AI-powered chat and email support including Answer Finder and Smart Search tools for self-service help center discovery.
Quantifiable outcome
- Processing over $1 billion per month in payments
- +6 more outcomes
Companies that use ClickPay
Customer profileNamed customers14 records
Segments4 records
Ideal customer profiles2 records
ClickPay technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- Yes
- API docs
- API detail
Core technology
AI maturity
App detail
Integration26 records
AI capability2 records
Feature9 records
ClickPay partnerships and signals
Strategic signalPartnerships
Eleven partnerships are on record, tiered strategic, core and minor.
- Nabr NetworkstrategicStrategic partnership and software integration with SSO. HOAs can offer homeowners ability to pay through Nabr Network portal using ClickPay without additional credentials. Single sign-on integration embeds ClickPay payments into Nabr Network communication platform.
- Rent ManagercoreNew API integration with Rent Manager Property Management Software, eliminating manual file generation and import. Enables automatic pulling of tenant data and receipt posting through Rent Manager API Access.
- ActiveBuildingcoreSeamless integration with ActiveBuilding resident portal. Supports end-to-end leasing to living solution allowing residents to register on-demand for both ClickPay and ActiveBuilding upon lease execution.
- AvidXchangecorePartnership to help accelerate payment processes in the real estate market. Combines AvidXchange's accounts payable automation with ClickPay's accounts receivable solutions. Offers end-to-end FinTech solution from AP to AR.
- MoneyGramcoreCash payment solution partnership. ClickPay payments can be paid in cash at MoneyGram locations, accepted electronically, and applied to rent, utilities, or other charges. API-powered location lookup built into resident home page.
- TOPS [ONE]coreFormalized partnership for system integration between TOPS ONE accounting platform and ClickPay payment platform. Allows mutual clients to collect payments in both electronic and paper check form with near-real-time ledger syncing.
- Smart Building ApplicationsminorMutual reseller agreement to offer comprehensive solution for multifamily residential real estate. Smart Building Applications receives payment portal facilities and sales support; delivers co-branded property management application.
- Yardi VoyagercoreCompleted integration with Yardi Voyager providing seamless integration for ClickPay clients using Yardi's Voyager real estate software. Modern cloud-based open architecture enables secure, real-time data exchange.
- RE Lockbox ServicescoreAcquisition of RE Lockbox Services, a business serving real estate clients for over 30 years. Jim Woods (former MD of RE) now leads ClickPay's lockbox division as VP Lockbox and Remote Deposit Services.
- MRI SoftwarecoreFormal partnership for system integration between MRI's property management software and ClickPay's payment and billing platform. Enables MRI clients to outsource payment processing with all payment data synchronized within MRI. ClickPay became MRI Certified Product Partner in 2018.
- RealPage, Inc. (NASDAQ:RP)coreClickPay is a division of RealPage, Inc. Acquisition announced March 2020. RealPage is a leading provider of property management solutions serving the multifamily, commercial, military, and affordable housing markets.
Scale indicators11 records
Recent moves7 records
Expansion highlights6 records
ClickPay competitors and assessment
Company assessmentEmerging players
- RentRedi: Tenant payments platform offering ACH/card rent collection, leasing, and screening for small-to-mid landlords; overlaps with ClickPay's Online Payments and Leasing Portal modules at the lower end of the market.
- Hemlane: Full-service property management platform bundling online rent collection, ACH payments, and leasing tools; competes with ClickPay for small and mid-market landlords looking for an all-in-one PM + payments stack.
- AvidXchange: Real estate-focused AP/AR automation fintech and ClickPay's named partner; competes on the AR side for the same property manager wallet and offers an adjacent end-to-end invoice-to-payment workflow.
- Zillow Rental Manager: Free rental management tool with integrated online rent payments from Zillow; competes in the long-tail residential landlord segment that is adjacent to ClickPay's larger PM customer base.
Direct peers
- AppFolio: Cloud property management platform that natively bundles ACH and card payments, e-billing, and resident portals — overlaps with ClickPay's PMS-embedded payments model and competes directly for the same mid-market property manager ICP.
- PayLease (PayHOA / Community Association Banc): Direct HOA/community-association payment platform — ClickPay's most head-to-head competitor in the HOA/COA dues segment. ClickPay's former HOA sales lead came from PayLease, underscoring direct overlap on offerings and customers.
- Buildium: Property management SaaS with built-in online rent payments, ACH, and credit-card processing for SMB/mid-market landlords and managers — competes head-on with ClickPay for resident payment collection and ledger sync.
Others
- RealPage, Inc. (NASDAQ:RP): Parent company of ClickPay since 2020; provides the broader property management software ecosystem and distribution channel that ClickPay now operates inside, even as it remains a separately branded division.
Broad incumbents
- Yardi: Incumbent PMS with Voyager, ramping native payment offerings and ClickPay's largest integration partner; broader portfolio across multifamily, commercial, and senior living puts it in a position to disintermediate ClickPay.
- MRI Software: Large incumbent property management software that has certified ClickPay as a Product Partner; comparable enterprise customer base in CRE and multifamily with its own emerging payment capabilities.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat5 records
Key risks6 records
Key highlights8 records
Customer concentration
ClickPay social profiles
Digital presenceClickPay compliance and trust
Trust signalCompliance2 records
ClickPay financial estimates
Financial estimateRevenue estimate
Valuation estimate
ClickPay leadership team
Management profileNumber of profiles
Profiles12 records
ClickPay subsidiaries and ownership
Company hierarchySubsidiaries1 record
ClickPay funding detail
Funding detailFunding overview
Funding rounds4 records
Investors2 records
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
ClickPay M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about ClickPay
What does ClickPay do?
ClickPay is a cloud-based SaaS real estate billing and payment platform that consolidates all payment channels (ACH, credit/debit cards, paper checks, money orders, and cash via MoneyGram) into a single ledger for property managers and homeowners associations. The platform provides real-time integrations with 30+ property management software systems, a real estate-specific lockbox with check scanning, ACH eCheck conversion of bank bill payments, bilingual call center support, and add-on modules including resident portals, leasing portals, e-bill and print solutions, AutoPay, and AI-powered customer support.
Is ClickPay a public or private company?
ClickPay is a private company. It is classified as corporate owned and is currently operating.
When was ClickPay founded?
ClickPay was founded in 2009. It employs 51 to 100 people.
Where is ClickPay based?
ClickPay is headquartered in Hackensack, United States, in the North America region.
How does ClickPay make money?
Four revenue lines are on record. Payment Processing Fees are the primary driver. The others are saaS Platform Subscription, lockbox & Check Processing Services and E-Bill & Print Solutions.
Who are ClickPay's main competitors?
Emerging players on record are RentRedi, Hemlane, AvidXchange and Zillow Rental Manager. Direct peers are AppFolio, PayLease (PayHOA / Community Association Banc) and Buildium. RealPage, Inc. (NASDAQ:RP) is listed as an others. Broad incumbents are Yardi and MRI Software.
Does ClickPay have an API?
Yes. ClickPay offers API integrations with multiple property management and accounting software systems. The API enables real-time data exchange including pulling tenant data (property information, names, addresses, balances, itemized charges/credits), sending receipts and returns for posting to tenant ledgers, and displaying itemized charge breakdowns. API improvements are released regularly, with documented endpoints such as MRI_S-PMCM_TenantPayments, MRI_S-PMCM_TenantPaymentsLockBox, and mri_sp-mrm_residentialrentroll. The company also offers Payment API capabilities for third-party real estate applications integration. Developer documentation is at support.clickpay.com.
What industry is ClickPay in?
ClickPay's product category is Real Estate Payment Processing Software. Its primary akta.pro industry code is BPAMAFAF, Bill Pay, Invoicing & Payables Platforms, with a secondary code of FSAMAJAE, Recurring Billing & AutoPay Management. Its NAICS code is 52232 and its SIC code is 7372.