What Netlink does

Netlink is a privately held global IT services and digital transformation provider founded in 1998 by Anurag Shrivastava, headquartered in Madison Heights, Michigan, with delivery operations anchored in India (Mandideep/Bhopal Global Operations Center plus offices in New Delhi, Gurugram, Bangalore, Chennai, Pune, and Hyderabad) and regional presence in Toronto, Singapore (APAC HQ), and Dubai. The company serves large enterprises, government entities, and multinational corporations across verticals including manufacturing, BFSI, government and public sector, healthcare, logistics, and BPO/ITES — with named customers such as Sirius XM, Michigan Government (legal sector), an Atlanta-based packaging manufacturer, an Indian state government, an Indian textile manufacturer, a global BPO, Bswift, Rainforest Alliance, and Gordon Technologies.

Its offering combines a portfolio of five proprietary platforms (Lumenore AI-powered BI/analytics, Intellipi Smart Factory for IoT/IIoT, Bank Up digital banking, Netlink Roadcast for AI-powered logistics, and netSEED skill development) with a broad services catalog spanning digital transformation, application development, low-code (OutSystems, Mendix, Joget), BI and analytics (Snowflake, Informatica, MicroStrategy, Vertica), cloud and infrastructure (AWS Select Tier, Azure, GCP), ERP (SAP, Oracle, QAD, Microsoft Dynamics 365, ERPNext), AI/ML and generative AI, RPA (UiPath, Automation Anywhere, BluePrism, SAP iRPA), enterprise mobility, ESG management, and outsourcing. The underlying technology stack is built on Kubernetes-based microservices with multi-cloud infrastructure support.

Netlink monetizes through professional services (project-based and Software Factory as a Service multi-year engagements), managed services (24/7 infrastructure, NOC, security), software products (Lumenore, Intellipi, Bank Up, Roadcast offered via licensing/subscription), and outsourcing services (document digitization, back-office, call/training audits). Pricing is quote-based and not publicly disclosed. Distribution is primarily direct enterprise field sales with inside sales for mid-market, supplemented by technology vendor co-sell (AWS, SAP, OutSystems, etc.) and channel/implementation partners (AARC Partners, LatentBridge, SMT Tools). Recognitions include Global 100 2026, Great Place to Work 2026 (third consecutive year), Inc. 5000 (2025), AI Awards 2025, EY Entrepreneur of the Year (2025), and Crain's Detroit Business Fast 50 (2023).

Name

Netlink

Legal name

Netlink

Website

https://netlink.com

Company type

Private

Founded year

1998

Operating status

Operating

Headcount range

5,001–10,000 employees

Short description

Netlink is a privately held global IT services and digital transformation provider, founded 1998, delivering proprietary platforms (Lumenore AI BI, Intellipi IoT, Bank Up, Roadcast) and enterprise services — cloud, ERP, AI/ML, RPA, low-code — to large enterprises and government clients across the US, India, Canada, Singapore, and the UAE.

Ownership category

akta.pro rank

Product category

IT Services and Digital Transformation

NAICS

Computer Systems Design and Related Services (54151), Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (51821)

SIC

Services-Computer Programming, Data Processing, Etc. (7370), Services-Prepackaged Software (7372)

akta.pro primary industry

Network, Infrastructure & Data Center Integration (BPAEAAAK)

akta.pro secondary industries

Cloud Data Platforms & Analytics Migration (BPAEACAI), Cloud & Infrastructure Support (Servers, Storage, Virtualization) (BPAAACAE), Fleet, Asset Tracking & Telematics Location Platforms (BPAMANAF)

Keywords

• IT consulting services
• Digital transformation solutions
• Cloud migration services
• Enterprise software development
• Business process outsourcing

Headquarters

HQ city

Madison Heights

HQ country

United States

HQ region

North America

Offices15 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Technology or R&D, Operations, Marketing or Sales, Infrastructure, Supply Chain

Revenue model

1. Professional Services: Core revenue stream from IT consulting, application development, digital transformation, cloud migration, ERP implementation, AI/ML development, and RPA automation services. Delivered through project-based engagements and Software Factory as a Service (SFaaS) model with predictable cost structures.
2. Managed Services: Ongoing managed services including infrastructure management, cloud operations, database administration, security, and NOC services. Delivered with 24/7 support options and SLA-driven incident management.
3. Software Products: Revenue from proprietary platforms including Lumenore (analytics), Intellipi (IoT), Bank Up (banking), and Roadcast (logistics). Offered through licensing and platform deployment models.
4. Outsourcing Services: Document digitization, back-office processing, call audit services, training audit services, email support, and business process outsourcing for enterprises.

Pricing tiers

Go-to-market motion2 records

Distribution channels4 records

Marketing channels9 records

Core offering

Netlink is a global IT services and digital transformation company delivering consulting, application development, cloud migration, ERP implementation, AI/ML, RPA, and managed services to enterprises, government entities, and multinational corporations across North America, Asia, and the Middle East. The company augments its services portfolio with five proprietary platforms—Lumenore (AI-powered BI/analytics), Intellipi (IoT/IIoT smart factory), Bank Up (digital banking), Roadcast (logistics), and netSEED (skill development)—offered alongside a Software Factory as a Service (SFaaS) engagement model.

Product overview

Netlink is a digital transformation and IT solutions partner offering a unified platform-plus-services architecture centered on five proprietary products: Lumenore (AI-powered BI and analytics), Intellipi Smart Factory (IoT/IIoT management), Bank Up (digital banking), Netlink Roadcast (AI-powered logistics), and netSEED (skill development). These core products are complemented by an extensive portfolio of professional services including Application Development, BI & Analytics, Cloud & Infrastructure, ERP Solutions (SAP, ERPNext, QAD, Microsoft Dynamics 365), AI & Machine Learning Services, AWS Migration Services, Robotic Process Automation, Enterprise Mobility, Outsourcing Services, and ESG Management. The company operates as both a product vendor and systems integrator, leveraging technical partnerships with platforms like OutSystems, Snowflake, Informatica, MicroStrategy, Vertica, Liferay, and Joget, as well as integrations with major ERP, RPA, and cloud infrastructure providers.

Differentiator

Problem solved

Functional benefit

Brands

• Lumenore: AI-powered business intelligence and analytics platform that turns raw data into easy-to-understand insights
• Intellipi
• Bank Up
• Roadcast
• netSEED

Products and services

• Lumenore AI-powered business intelligence and analytics platform developed by Netlink that transforms raw data into insights with natural language querying, predictive analytics, and generative AI capabilities; targets enterprise analytics and BI users.
• Intellipi Smart Factory Fully managed, scalable, and fault-tolerant IoT/IIoT platform encompassing robotics, data analytics, machine learning, biometrics, facial recognition, and smart city solutions for manufacturing, industrial, and smart city applications.
• Bank Up Low-code digital banking platform that streamlines back-office operations and customer-facing integrations from a single interface with modular, scalable architecture; built for banks and financial organizations.
• Netlink Roadcast AI-powered digital logistics platform offering app-based mobility management with GPS tracking, real-time visibility, route optimization, hyperlocal delivery management, and e-commerce efficiency tools; supports 1000+ GPS devices.
• netSEED Inclusive skill development program that trains fresh graduates and working professionals on latest technologies including Full Stack development, AI/ML, RPA, and ERP to support local employment.
• Digital Transformation Services End-to-end digital transformation consulting covering agile architecture, value-led application management, flexible workflow models, and robust network infrastructure for enterprises.
• Application Development Custom, scalable application development using low-code platforms (OutSystems, Joget, Mendix) and traditional frameworks for legacy, digital, SaaS, and PaaS environments.
• BI and Analytics Business intelligence, machine learning, and data engineering services offering insights from complex data; end-to-end BI solutions from data migration and consolidation to visualization and analysis using Power BI, Tableau, Snowflake, Informatica, MicroStrategy, Vertica.
• Cloud and Infrastructure Managed cloud services, cloud migration, infrastructure optimization, security and compliance, disaster recovery, and hybrid/multi-cloud strategies across AWS, Azure, and GCP.
• ERP Solutions Comprehensive ERP implementation, migration, and management services across SAP, ERPNext, QAD, Microsoft Dynamics 365, Oracle, and NetSuite.
• AI and Machine Learning Services Enterprise-grade AI/ML solutions including data collection, feature preparation, model training, and deployment across retail, IoT/IIoT, media, and other industries.
• AI Services Comprehensive AI services including Generative AI (private LLMs, RAG, fine-tuning), Classical AI (custom ML, text analytics, computer vision), and Add-on AI (training, consultation, applications) with responsible AI practices.
• AWS Migration Services End-to-end AWS cloud migration using Migration Acceleration Program (MAP) framework; cloud readiness assessment, migration strategy, rehosting/replatforming, database migration, application modernization, and post-migration support.
• Robotic Process Automation (RPA) RPA solutions for automating repetitive tasks across government, healthcare, HR, IT & consultancy, back office, and banking & finance sectors using UiPath, Automation Anywhere, BluePrism, and SAP iRPA.
• Enterprise Mobility Mobile device management, mobile application management, and mobile content management for POS systems, kiosks, IoT devices, rugged mobile computers, laptops, smartphones, and tablets.
• Outsourcing Services Document digitization and imaging, call audit, training audit, back-office processes, email support, compliance assurance, and RPA-powered business process outsourcing.
• ESG Management ESG management solutions for sustainability and stakeholder relationships; ESG reporting and assurance following GRI and SASB standards, sustainability consultation, risk assessment, and impact measurement.
• Software Factory as a Service (SFaaS) Turnkey software factory units with scalable and flexible skills allocation, dynamic resource strategy, predictable costs, and seamless project delivery for clients building enterprise software.

Quantifiable outcome

• 95% improvement in roadside emergency support mechanism
• +9 more outcomes

Named customers10 records

Segments7 records

Ideal customer profiles3 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration25 records

AI capability15 records

Feature5 records

Partnerships

24 partnerships are on record, tiered core, flagship, strategic and minor.

• IBMcoreTechnology or IntegrationLumenore, an AI-powered business intelligence platform developed by Netlink, has adopted IBM Instana SaaS for comprehensive observability across its Kubernetes-based microservices platform and multi-cloud infrastructure. The solution provides application performance monitoring, automatic service discovery, distributed tracing, real-time alerts, and dependency mapping, expected to reduce resolution times by 41%.
• OutSystemsflagshipTechnology or IntegrationNetlink is a recognized OutSystems partner with decades of proven delivery and hundreds of successful implementations. The partnership focuses on AI-powered low-code transformation at enterprise scale, helping enterprises modernize legacy systems, automate workflows, and rapidly build scalable applications. Platform capabilities include up to 10x faster application development, workflow automation, AI-assisted development, and enterprise integrations.
• AWSflagshipTechnology or IntegrationNetlink is an AWS Select Tier Partner offering comprehensive cloud services including customized cloud architecture, migration, and managed services. The partnership includes successful client delivery in healthcare and ITeS sectors. AWS Migration Acceleration Program (MAP) framework is used for structured migration with benefits including reduced migration costs, proven migration patterns, and AWS funding eligibility.
• AWSflagshipTechnology or IntegrationAWS Migration Services partnership providing end-to-end lifecycle support following AWS Migration Acceleration Program framework. Services include cloud readiness assessment, migration strategy, rehosting/replatforming, database migration, application modernization, and post-migration support. Key value propositions include 99.99% SLA for critical workloads, 30-50% average TCO savings, and 3x faster innovation cycles.
• InformaticacoreTechnology or IntegrationNetlink offers enterprise-grade Informatica integration services across diverse industries including Healthcare, Insurance, Pharma, Banking, and Retail. Services include on-premise development, cloud development with IICS, modernization from Power Center to Intelligent Data Management Cloud, and infrastructure administration. Achievements include $100,000 annual cost reduction, 70% faster migration time-to-market, and 99% automatic mapping conversion.
• MicroStrategycoreTechnology or IntegrationNetlink provides comprehensive MicroStrategy development services including platform development and migration. Capabilities cover MicroStrategy Client (on-prem, hybrid, cloud), IDMC Architecture Design, Data Warehouse Development, Data Quality and Observability, and ETL capabilities. Features include unparalleled data visualization, scalable analytics, AI-powered insights, and enterprise-grade security.
• SnowflakecoreTechnology or IntegrationNetlink is a Snowflake Services Select Partner offering data warehousing, migration, and development services. Services include data cloud implementation, Snowflake Marketplace integration, Snowpark development, and Streamlit data app development. Capabilities cover data engineering, AI/ML integration, cybersecurity, and migration services with health check and storage optimization.
• SAPflagshipTechnology or IntegrationNetlink offers comprehensive SAP services with 100+ experts across the globe. Services include SAP S/4HANA Cloud deployment (Rise with SAP), SAP Business One implementations, SAP Joule & AI enablement, SAP License Optimization, and SAP BTP & Integration Suite Services. Specializations include SAP ECC/HANA migrations, Fiori development, and M&A license harmonization.
• ERPNextcoreTechnology or IntegrationNetlink is a certified ERPNext partner offering comprehensive ERP implementation and management services. Capabilities span Human Resources Management, Supply Chain and Inventory, Production and Quality, Customer and Sales Management, Healthcare Management, Financial Management, Project and Asset Management, and Document Management. Industry implementations cover Infrastructure & Manufacturing, Banking & Finance, IT & Consultancy, Telecom, Real Estate, and Hospitality.
• QADcoreTechnology or IntegrationNetlink provides QAD ERP services for manufacturers including QAD AMC services, enhancements & development (Progress Development, NetUI & QRF, AUX, EDI e-commerce), upgrades & migration (to QAD SE, EE, or Adaptive versions), implementation following QAD EOB methodology, database administration, and helpdesk support.
• Microsoft Dynamics 365coreTechnology or IntegrationNetlink offers Microsoft Dynamics 365 consulting, customization, implementation, integration, migration, and 24/7 helpdesk services. Solutions include Customer Service with AI-driven insights, Field Service with real-time scheduling, Sales productivity enhancement, Marketing automation, and Finance & Operations unification.
• OraclecoreTechnology or IntegrationNetlink provides Oracle consulting services including RAC, MSSQL, MYSQL hosting, support, integration, and database administration. Features automated deployment capabilities, proactive cloud investment maximization, and expertise in managing big-ticket migrations across the globe with enterprise database monitoring, architecture, backup & recovery, and weekly reporting.
• JogetcoreTechnology or IntegrationNetlink is an official Joget partner delivering customized low-code development services. As a certified Joget developer, Netlink provides custom application development, workflow automation, system integration with ERP/CRM, migration & upgrades, and support & maintenance. Joget enables 70% faster time-to-market, 50% cost efficiency, and 200% resource productivity improvement.
• VerticacoreTechnology or IntegrationNetlink is a Vertica Gold Partner with the highest number of Vertica-certified professionals globally. Offerings include system installation, upgrade, backup & recovery, performance tuning consulting (cluster optimization, bottleneck identification), cloud migration (AWS, Azure, GCP), data lake & DWH modernization, architecture & design, and advanced analytics with ML, time series, IoT, text mining, and sentiment analysis.
• LiferaycoreTechnology or IntegrationNetlink's partnership with Liferay provides enterprise-grade digital experience platform (DXP) solutions. Services include Liferay consulting & strategy, development & customization, migration & upgrades, and support & maintenance. Liferay serves 1,500+ enterprises globally with 70+ pre-built integrations and 20+ years of innovation, enabling enterprise portals, customer portals, digital commerce, intranets, supplier portals, and partner portals.
• LatentBridgestrategicChannel Partner/ Reseller/ DistributorNetlink partnership with LatentBridge provides intelligent automation solutions through their Albai end-to-end automation ecosystem and Navigo transformation planning platform. Albai is a pay-as-you-go SaaS platform with automation cockpit, telemetry, and bot optimization. Industry accelerators enable quick turnaround with ready SaaS solutions for retail banking, capital markets, asset management, invoice automation, supply chain, accounting, and legal.
• AARC PartnersstrategicStrategic or Co-development PartnerNetlink partnership with AARC Partners provides transaction advisory and consultancy for venture funds and startups. AARC offers cross-border tax structuring, mergers & acquisitions, tax litigation strategy, fund setup, administration & compliance, and regulatory policy advisory. Team includes CPAs, CAs, CSs, Attorneys, MBAs, and CFAs with over 100 years combined experience serving 1,000+ clients across Singapore, US, and UAE.
• SMT ToolsminorChannel Partner/ Reseller/ DistributorNetlink partnership with SMT Tools provides marketing, sales, and servicing of advanced machine tools imported from Europe, USA, and Far Eastern countries for metal cutting, metal forming, and metrology equipment. Services include global sourcing of latest manufacturing technologies, continuous monitoring of production system developments, and project-oriented marketing of technological concepts.
• UiPathcoreTechnology or IntegrationNetlink provides RPA automation services using UiPath platform for process automation across government, healthcare, HR, IT & consultancy, back office, and banking & finance sectors.
• Automation AnywherecoreTechnology or IntegrationNetlink offers RPA solutions using Automation Anywhere platform for intelligent automation across diverse industry segments.
• BluePrismcoreTechnology or IntegrationNetlink provides RPA automation using BluePrism for enterprise-grade process automation and digital workforce management.
• SAP iRPAcoreTechnology or IntegrationNetlink offers RPA solutions leveraging SAP iRPA for intelligent process automation within SAP environments.
• MendixcoreTechnology or IntegrationNetlink is recognized for low-code application development with Mendix platform alongside OutSystems partnerships, enabling rapid enterprise application development.
• RoadcastminorChannel Partner/ Reseller/ DistributorRoadcast is Netlink's proprietary AI-powered digital logistics platform offered as a channel partner solution for logistics and supply chain management.

Scale indicators14 records

Recent moves8 records

Expansion highlights6 records

Direct peers

• Persistent Systems: Mid-tier global IT services and digital transformation firm of comparable headcount (~13K employees) that similarly pairs professional services with proprietary product platforms, serving North American enterprise and BFSI clients. Closest size, model, and strategy match to Netlink.
• Mphasis: Mid-tier Indian-heritage IT services firm with comparable North American enterprise focus and a mix of cloud, applications, and proprietary platforms. Similar client verticals (BFSI, healthcare) and delivery-from-India cost structure make it a direct head-to-head competitor.
• Birlasoft: Mid-sized IT services and digital enterprise firm focused on manufacturing, BFSI, and energy with comparable ERP/Cloud/Data practice mix. Similar revenue scale and customer profile to Netlink.
• Hexaware Technologies: Mid-tier IT services company with comparable size and offerings across cloud, data, AI, and digital transformation. Competes for similar North American enterprise and BFSI mandates.
• LTIMindtree: Global IT services and consulting firm combining traditional systems integration with digital and platform offerings. Competes for the same large transformation programs that Netlink targets.
• Globant: Mid-large IT services and digital transformation firm focused on AI, cloud, and platform engineering with similar Western-customer focus. Comparable service breadth and proprietary platform strategy.
• Endava: Mid-tier IT services firm focused on digital transformation, cloud, and data engineering for Western enterprises. Comparable scale, customer profile, and platform-plus-services model.
• Thoughtworks: Global digital transformation and software engineering firm with similar size, Western-enterprise focus, and emphasis on proprietary methodologies in cloud, data, and AI.
• Genpact: Global professional services and technology firm combining IT services, BPO, and proprietary digital platforms. Comparable customer verticals (BFSI, healthcare, manufacturing) and India delivery scale.

Broad incumbents

• Infosys: Global IT services giant and direct competitor on cloud, ERP (SAP/Oracle), and digital transformation mandates; much larger, but relevant as a benchmark and a frequent head-to-head competitor on enterprise RFPs in Netlink's verticals.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• Facebookfacebook.com/netlinksoftware
• LinkedInlinkedin.com/company/netlinksolutions
• Instagraminstagram.com/officialnetlink
• Xx.com/netlinksoft

Compliance13 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles10 records

Subsidiaries1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A1 record

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Netlink