Vietnam Maritime Commercial Bank

Name

Vietnam Maritime Commercial Bank

Legal name

Vietnam Maritime Commercial Joint Stock Bank

Website

https://msb.com.vn

Company type

Public

Founded year

1991

Operating status

Operating

Headcount range

5,001–10,000 employees

Ownership category

akta.pro rank

Product category

Commercial Banking

NAICS

Commercial Banking (522110), Depository Credit Intermediation (5221)

SIC

National Commercial Banks (6021)

akta.pro primary industry

SME Cash Management & Payments (Merchant, ACH/Wires, Payroll) (FSABABAD)

akta.pro secondary industries

SME Deposits & Business Accounts (Operating, Savings, CDs) (FSABABAC), Account & Balance Services (Operating accounts, statements, eBAM) (FSABAIAD)

Keywords

• Retail banking services
• Corporate banking solutions
• Digital banking platform
• Trade finance services
• Priority banking wealth management

Headquarters

HQ city

Hanoi

HQ country

Vietnam

HQ region

Asia

Offices1 record

Markets served

GTM type

B2B and B2C

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Infrastructure, Marketing or Sales, Others

Revenue model

1. Interest Income: Primary revenue from interest earned on loans and credit facilities including mortgages, business loans, consumer credit, and overdraft facilities.
2. Fee and Commission Income: Transaction fees from account services, wire transfers, credit card transactions, foreign exchange, and trade finance services.
3. Credit Card Services: Revenue from credit card usage including interchange fees, annual fees, and cash advance charges.
4. Digital Banking Services: Fees from digital banking services including online transactions, digital account packages (M-Money, M-Pro, M-Business Fast), and digital lending.
5. International Banking: Revenue from international transfers, remittances, foreign exchange services, and trade finance (letters of credit, guarantees).

Pricing tiers

Go-to-market motion4 records

Distribution channels8 records

Marketing channels12 records

Core offering

MSB is a Vietnamese joint-stock commercial bank offering a full suite of retail, priority, corporate, and financial-institution banking services through 270+ branches, MSB Digital Bank, and MSB Business Banking platforms. Core products include savings, loans, credit cards, trade finance, FX hedging, supply chain financing, custody, and correspondent banking, supported by AI-powered eKYC and a centralized Core Banking system.

Product overview

MSB operates as a multi-channel commercial bank serving retail, corporate, priority (M-First), and institutional (Financial Institution) customer segments through a unified banking platform with distinct digital and product sub-brands. The retail segment is served by MSB Digital Bank (mobile-first digital platform) and MSB Rewards loyalty program; corporate clients access MSB Business Banking for digital account management, FX, trade finance, and supply chain financing; M-First Banking targets affluent customers with premium products (up to 5.8% savings, credit limits up to 2 billion VND); and Financial Institutions access specialized products including CCS, FX swaps, FX forwards, IRS, guarantees, custody, and correspondent banking. MSB also distributes Mastercard credit/debit cards (including Green World and Hybrid cards), insurance products through Prudential, and payment services integrating with VNPay, Payoo, and ePass.

Differentiator

Problem solved

Functional benefit

Brands

• MSB Digital Bank: Digital banking platform for retail customers providing mobile and online banking services
• MSB Business Banking
• M-First
• M-Smart
• MSB Mastercard
• M-Point

Products and services

• MSB Digital Bank Mobile-first digital banking platform for retail customers offering account management, transfers, bill payments, savings, and loans 100% online via eKYC, available on iOS and Android.
• MSB Business Banking Digital banking platform for corporate customers providing online account management, payments, cash management, trade finance, and FX transactions.
• M-First Priority Banking Premium banking service for affluent customers with assets from 1 billion VND, offering savings up to 5.8% p.a., credit limits up to 2 billion VND, dedicated personal concierge, and 24/7 hotline with 4-hour fast-track lending approval.
• MSB Mastercard Green World Credit Card Credit card with up to 24 million VND annual cashback on travel, airport lounge access, and Green SM e-voucher rewards.
• MSB Mastercard Hybrid Credit Card Hybrid credit card combining multiple card functionalities into a single product with versatile spending and repayment options.
• Napas Debit Card Domestic debit card issued on the Napas network for ATM and POS transactions in Vietnam.
• Cross Currency Swap (CCS) FX derivative for financial institutions offering exchange rate and interest rate risk hedging and capital cost optimization from VND to USD.
• FX Swap FX swap for financial institutions and corporates providing exchange rate risk hedging with flexible tenors from 3 to 365 days.
• FX Forward FX forward contracts for financial institutions enabling exchange rate risk hedging for future foreign exchange transactions.
• Interest Rate Swap (IRS) Interest Rate Swap product for financial institutions providing interest rate volatility risk hedging and flexible cash flow management.
• Guarantee Services Guarantee issuance services for financial institutions and corporates, including direct guarantee issuance and counter-guarantee based guarantee issuance.
• Supply Chain Finance Supply chain financing covering public investment chain (EVN contractors), real estate and industrial zones (ROX iPark), and distributor-commerce chain (Casper, Vietnam Airlines agents), with financing up to 100 billion VND.
• Custody and Supervisory Banking Custody and supervisory banking services for financial institutions, providing securities custody and monitoring.
• Correspondent Banking Correspondent banking services including credit card and guarantee notifications for financial institution counterparties.
• Savings Deposits Savings products including highest-interest deposits, flexible savings, Golden Bee savings (Ong Vàng), and term deposit certificates with rates up to 6.9% p.a. for retail customers and 5.8% p.a. for priority customers.
• Certificate of Deposit (MSB) Certificate of deposit product yielding up to 6.9% p.a., with flexible transferability and safe, convenient online transactions.
• International SWIFT Transfers International money transfer service via SWIFT network for retail customers, with fee exemptions on Gold Days, Gold Weeks, and special holidays.
• Western Union and RIA Remittance International remittance services through Western Union and RIA networks for receiving and sending international money transfers.
• Bancassurance Insurance Products Insurance products distributed through MSB including Pru life insurance (linked universal life, unit-linked), health insurance (M-Flexcare), and property insurance (condominium 4.0), distributed under bancassurance partnership with Prudential.
• M-Smart Digital Business Account Digital business account opened 100% online in 10 minutes with credit limits up to 20 billion VND and promotional benefits.

Quantifiable outcome

• Net interest margin of 3.22% and cost-to-income ratio improvements
• +5 more outcomes

Named customers7 records

Segments4 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration3 records

AI capability5 records

Feature7 records

Partnerships

16 partnerships are on record, tiered core and minor.

• ePass (Vietnam Digital Traffic Joint Stock Company)coreStrategic or Co-development Partner · 26 December 2025MSB partnered with ePass to launch automatic toll payment collection service for corporate customers, ensuring smooth traffic flow through toll collection points without payment delays.
• VinFastcoreStrategic or Co-development Partner · 30 July 2025MSB partnered with VinFast to support Hanoi residents in transitioning to electric vehicles, contributing to green and sustainable development in Vietnam. The partnership includes financing solutions for EV purchases and promotional programs.
• PwC VietnamcoreImplementation/ SI/ Consulting Partner · 1 January 2025ESG strategy development partnership resulting in comprehensive ESG strategy and 2026-2030 implementation roadmap.
• IFC (International Finance Corporation)coreStrategic or Co-development Partner · 1 January 2025Technical support for sustainable finance framework development, independent opinion from S&P Global Ratings, and Green Commercial Bank Alliance membership.
• S&P Global RatingscoreStrategic or Co-development Partner · 1 January 2025Provided independent opinion on MSB's sustainable finance framework supporting first sustainable bond issuance of VND 680 billion.
• EVN (Vietnam Electricity)coreStrategic or Co-development PartnerMSB provides supply chain financing for EVN contractors, with pre-contract financing up to VND 30 billion and total financing limits up to VND 100 billion after output contracts.
• ROX iParkminorStrategic or Co-development PartnerMSB provides medium and long-term financing for companies leasing industrial real estate in ROX iPark industrial zones.
• CasperminorStrategic or Co-development PartnerMSB provides supply chain financing for Casper distributor networks, supporting distribution channels.
• Vietnam AirlinesminorStrategic or Co-development PartnerMSB provides financing for Vietnam Airlines ticket agents to support aviation distribution network.
• Prudential VietnamcoreChannel Partner/ Reseller/ DistributorBancassurance partnership distributing Prudential life insurance, health insurance, and investment-linked insurance products through MSB banking channels.
• McKinseycoreImplementation/ SI/ Consulting PartnerStrategic consulting partnership for business strategy development, including current 5-year strategy 2023-2027 and strategic planning.
• BCG (Boston Consulting Group)coreImplementation/ SI/ Consulting PartnerConsulting partnership for 5-year strategy 2023-2027 development and implementation guidance.
• ACCA (Association of Chartered Certified Accountants)coreStrategic or Co-development PartnerStrategic partnership for professional development including ACCA Approved Employer certification and 'Campus to Bank' talent development program.
• VNPaycoreTechnology or IntegrationQR payment integration partner for M-QR feature connecting to Vietnam's largest payment gateways.
• PayoocoreTechnology or IntegrationQR payment integration partner for M-QR feature enabling payments at approximately 4,500 merchant locations and hundreds of online shopping websites.
• Pru-Link (Prudential)minorChannel Partner/ Reseller/ DistributorGreen Future Fund partnership offering sustainable investment portfolios with positive environmental and social impact for M-First customers.

Scale indicators21 records

Recent moves7 records

Expansion highlights7 records

Direct peers

• Techcombank: Vietnamese private joint stock commercial bank with similar retail and corporate focus. Comparable size tier and target segments in Vietnam, competing across digital banking, credit cards, and SME lending.
• MBBank (Military Commercial Joint Stock Bank): One of Vietnam's largest private commercial banks with strong digital banking focus, similar SME and corporate banking offerings. Direct competitor in MSB's core Vietnamese market with overlapping product set.
• ACB (Asia Commercial Bank): Major Vietnamese private commercial bank with similar retail and corporate banking franchise. Comparable scale, digital transformation journey, and customer segment focus.
• VPBank: Large Vietnamese private joint stock bank with comparable retail and corporate banking services. Strong digital presence and SME focus, competing directly with MSB in priority banking and SME segments.
• TPBank (Tien Phong Bank): Vietnamese private commercial bank with strong digital-first positioning, competing directly with MSB in retail digital banking, credit cards, and cash management services.
• HDBank: Vietnamese private commercial bank with similar retail and SME banking focus. Comparable size tier (by charter capital) and target customer segments, with overlapping corporate banking offerings.
• Sacombank: Vietnamese private commercial bank with similar retail and SME focus and comparable charter capital tier. Notable shared M&A history (Sacombank-Eximbank, MSB-Mekong Bank) and similar restructuring trajectories.

Broad incumbents

• Vietcombank: Vietnam's largest state-owned commercial bank with dominant market position. Competes with MSB across all banking segments but at significantly larger scale, with established corporate banking dominance.
• BIDV (Bank for Investment and Development of Vietnam): State-owned commercial bank with broad retail and corporate banking operations. Competes with MSB across SME and corporate banking segments, particularly in trade finance and working capital.
• VietinBank: Major state-owned commercial bank with extensive branch network and corporate banking dominance. Overlaps with MSB in corporate and trade finance, FX, and institutional banking services.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• YouTubeyoutube.com/@MSBVietnam
• Facebookfacebook.com/maritime-bank
• LinkedInlinkedin.com/company/maritime-bank
• TikToktiktok.com/@msbvietnam?_r=1&_t=ZS-91sKr1iAkuz

Compliance8 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments1 record

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Vietnam Maritime Commercial Bank