What Pronto Software does

Pronto Software Limited is an Australian-founded, 100% Australian-owned software vendor that has developed and continuously operated since 1974 (originally as Prometheus Software), making it one of the longest-established ERP specialists in the country. The company is incorporated as an unlisted public company (ACN 001 337 248) headquartered in Forest Hill, Melbourne, with additional offices in Sydney, Brisbane, Adelaide and Perth, and operates a wholly-owned cloud services subsidiary, Pronto Cloud Pty Ltd (ACN 101 504 278).

The company's core product is Pronto Xi, a modular, cloud-deployable ERP and analytics platform designed to synchronise financials, payroll & resources, distribution, retail (POS + eCommerce), CRM, supply chain, asset & facility management, manufacturing and analytics within a single open-architecture codebase. The platform is built on IBM technology infrastructure, with embedded business intelligence powered by IBM Cognos Analytics, and exposes an API Integration Platform with developer tools for third-party connectivity. Supporting sub-brands include Pronto Cloud (hosting, managed services, disaster recovery, secure file sharing in a virtualised VMware/Linux/Windows environment), Pronto Woven (digital transformation, eCommerce, mobile sales and integration services), and Pronto iQ (advanced analytics and data warehousing).

Pronto Software targets Australian and Asia-Pacific mid-market and enterprise customers (1,500+ organisations served, 100,000+ monthly active users) across manufacturing, wholesale distribution, retail, mining, construction, food & beverage and service industries. Revenue is generated through quote-based annual subscription and licensing fees for Pronto Xi (cloud and on-premises), implementation and professional services from offices in Melbourne, Sydney and Brisbane, cloud hosting and managed services (Pronto Cloud), and training delivered via the Pronto Knowledge Academy. The company maintains an authorised reseller partner network covering Australia, New Zealand, Indonesia, Malaysia, Sri Lanka and the United States, and ships an extensive Solution Partner and Technology Partner ecosystem anchored by IBM, Microsoft (Gold Partner) and Red Hat. Approximately 150 of its 420+ employees are part-owners following a 2000–2001 staff buyout and a 2012 restructuring into a public company, and the firm holds ISO/IEC 27001, ASAE 3402 Type 2 (annual since 2018), PCI DSS (via Pronto Woven), ATO Operational Security Framework and GDPR compliance certifications.

Name

Pronto Software

Legal name

Pronto Software Limited

Website

https://pronto.net

Company type

Private

Founded year

1974

Operating status

Operating

Headcount range

251–500 employees

Short description

Pronto Software is an Australian-owned ERP vendor founded in 1974 that develops Pronto Xi, a modular cloud-based ERP and analytics platform serving 1,500+ mid-market and enterprise customers across manufacturing, distribution, retail, mining and other industries via direct sales and a regional reseller network.

Ownership category

akta.pro rank

Product category

Enterprise Resource Planning (ERP) Software

NAICS

Software Publishers (5132), Computer Systems Design Services (541512), Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (5182)

SIC

Services-Prepackaged Software (7372), Services-Computer Integrated Systems Design (7373), Services-Computer Processing & Data Preparation (7374)

akta.pro primary industry

Enterprise Performance Management (EPM) & FP&A Platforms (HDAEAEAK)

Keywords

• Enterprise resource planning software
• Cloud ERP platform
• Business intelligence analytics
• ERP implementation services
• Cloud managed services

Headquarters

HQ city

Forest Hill

HQ country

Australia

HQ region

Oceania

Offices4 records

Markets served

GTM type

B2B

Offering type

Software

Cost components

Personnel, Technology or R&D, Operations, Infrastructure, Marketing or Sales

Revenue model

1. Pronto Xi ERP Software Licensing and Subscriptions: Pronto Software generates revenue primarily through licensing and subscription fees for Pronto Xi ERP software. The modular nature of the platform allows customers to purchase core applications and add competencies as needed, creating a land-and-expand revenue dynamic. Both cloud-hosted (SaaS) and on-premises deployment options are available.
2. Implementation and Professional Services: Revenue is generated through implementation consulting, project management, and professional services delivered by Pronto Software's consulting teams. Services include requirements gathering, system configuration, deployment, and training. Professional Services teams are based in Melbourne, Sydney, and Brisbane offices.
3. Cloud Hosting and Managed Services: Pronto Cloud provides IaaS, PaaS and SaaS to support enterprise solutions including Pronto Xi ERP. Revenue is generated through hosting fees, managed services, disaster recovery testing, and secure file sharing services.
4. Training and Education Services: Pronto Software offers training through Pronto Knowledge Academy (PKA), providing education to employees, customers, and partners on Pronto Xi modules and capabilities. Course delivery includes classroom and on-site training.

Pricing tiers

Go-to-market motion2 records

Distribution channels3 records

Marketing channels7 records

Core offering

Pronto Software develops and sells Pronto Xi, a modular, cloud-based ERP and analytics platform that integrates accounting, operations, payroll, distribution, retail, CRM, supply chain, manufacturing, and embedded BI (powered by IBM Cognos Analytics) into a single synchronized system. The company provides implementation consulting, cloud hosting through its Pronto Cloud sub-brand, and digital transformation services through its Pronto Woven sub-brand, targeting mid-market and enterprise customers primarily in Australia and selected international markets.

Product overview

Pronto Software offers Pronto Xi, a modular cloud-based ERP and analytics platform-plus-modules architecture. The core Pronto Xi ERP integrates accounting, operations, and mobile features into a single synchronized system. Key modules include Financials, Payroll & Resources, Distribution, Retail (with POS, POS App, and Avenue eCommerce), CRM, Supply Chain (with Advanced Forecasting, DRP, WMS, RF, Scanpack, Proof of Delivery, and EDI), Asset & Facility Management (with Service, Mobile Service, Project, and Rental), Manufacturing Management, and Business Intelligence Applications powered by IBM Cognos Analytics. Supporting sub-brands include Pronto Cloud (infrastructure services), Pronto Woven (digital transformation and eCommerce), and Pronto iQ (business intelligence and analytics). The platform includes Foundation, Web Interface, Enterprise Security, Tasks & Alerts, API Integration Platform, Developer Tools, and Forms Management components. The system is deployed in cloud or on-premises configurations and serves over 1,500 customers across industries including construction, food & beverage, manufacturing, mining, retail, service, and wholesale distribution.

Differentiator

Problem solved

Functional benefit

Brands

• Pronto Woven: Award-winning digital consultancy division of Pronto Software offering digital transformation, eCommerce, mobile sales, integration platform, digital invoice payments, and service call management services.
• Pronto Cloud
• Pronto iQ

Products and services

• Pronto Xi ERP A seamlessly integrated ERP and analytics software platform that synchronizes all business processes, delivering information to fuel collaboration and strengthen compliance. Modular and scalable, supporting both on-premises and cloud deployment options, with embedded BI powered by IBM Cognos Analytics. Targeted at mid-market and enterprise customers.
• Pronto Cloud Cloud services sub-brand from Pronto Software providing hosting, managed services, disaster recovery, and secure file sharing for Pronto Xi and other enterprise workloads. Operating in a virtualized environment built on VMware, Linux, and Windows, with ASAE 3402 Type 2 audited controls.
• Pronto Woven Digital transformation and consultancy sub-brand offering eCommerce, mobile sales, integration platform (Pronto Xi Sync), digital invoice payments, and service call management services. Holds PCI DSS certification for protection of cardholder data.
• Pronto iQ Business intelligence, advanced analytics, and data warehousing services built on IBM Cognos Analytics infrastructure, providing data visualization and decision-support capabilities beyond core ERP reporting.
• Pronto Xi ERP Implementation Services Implementation consulting, project management, and professional services delivered by Pronto Software's consulting teams in Melbourne, Sydney, and Brisbane, including requirements gathering, system configuration, deployment, and training for Pronto Xi ERP.
• Pronto Knowledge Academy (PKA) Training Training and education services for employees, customers, and partners on Pronto Xi modules and capabilities, delivered through classroom and on-site training programs.
• Pronto Xi 770 Released version of the Pronto Xi platform that added comprehensive Point of Sale support including Square Terminal integration for tap-and-go and chip card payment processing.
• Pronto Xi 760 Released version of the Pronto Xi platform that introduced the POS app with Square Terminal integration for in-store payment processing.

Quantifiable outcome

• Sales write-up time halved from 14–16 minutes to 7–8 minutes for a furniture retailer
• +4 more outcomes

Named customers8 records

Segments10 records

Ideal customer profiles3 records

Technology focussed Yes

API detail

Has API

Yes

API docs

API detail

Core technology

AI maturity

App detail

Integration22 records

AI capability7 records

Feature10 records

Partnerships

Five partnerships are on record, tiered core.

• IBMcoreTechnology or IntegrationIBM is a Technology Partner for Pronto Software. Solutions enable businesses to maximise productivity, deliver superior customer service and accelerate return on investment. Pronto Xi is built on IBM technology infrastructure and powered by IBM Cognos Analytics for embedded BI. Pronto Software won the 2026 IBM Partner Plus Awards at IBM THINK 2026 in Boston for outstanding contributions in SaaS applications, integration technology, and service delivery.
• MicrosoftcoreTechnology or IntegrationPronto Software is a Microsoft Certified Gold Partner. The full suite of Pronto Software ERP solutions runs seamlessly on Microsoft Windows, and the partnership provides underlying infrastructure and platform compatibility for customers.
• RedmapcoreTechnology or IntegrationRedmap is the inaugural Solution Partner for Pronto Software, integrating Accounts Payable and Sales Order Automation with Pronto Xi with over 160 implementations. They eliminate low-value busy work, enable scalability without additional headcount, and improve accuracy.
• OzedicoreTechnology or IntegrationOzedi is a secure document hub facilitating document exchange between businesses, government departments and superannuation funds including instant payments. Pronto Software elected to use Ozedi as the third-party gateway to submit Single Touch Payroll (STP) information to the ATO.
• Authorized Reseller PartnerscoreChannel Partner/ Reseller/ DistributorPronto Software has partnered with leading technology, software and service consultancies creating an authorized Reseller Partner network covering Australia, New Zealand, Indonesia, Malaysia, Sri Lanka and American markets. Resellers are chosen for their proven expertise in delivering ERP, cloud, and business transformation projects across diverse industries.

Scale indicators6 records

Recent moves8 records

Expansion highlights6 records

Direct peers

• TechnologyOne: Australian enterprise SaaS / ERP vendor serving government, education, health, and commercial mid-market. Most direct local competitor to Pronto Software given overlapping ANZ mid-market ERP positioning and similar vertical breadth.
• MYOB: Australian-headquartered accounting and business management software serving SMEs and mid-market. Competes head-to-head with Pronto Xi in Australian accounting, payroll, and operational ERP for mid-market customers.
• Epicor: ERP vendor focused on manufacturing, distribution, retail, and services mid-market with a strong ANZ presence. Closely comparable to Pronto Xi's manufacturing and distribution modules.

Broad incumbents

• Microsoft Dynamics 365: Global ERP and CRM suite from Microsoft. Competes with Pronto Xi in mid-market and enterprise ERP, frequently bundled with Microsoft cloud and Office 365 relationships that Pronto does not have at equivalent scale.
• Oracle NetSuite: Global cloud-native ERP suite targeting mid-market and divisions of enterprises. Direct competition with Pronto Xi for cloud-first mid-market deals, especially as customers standardise on global cloud platforms.
• SAP Business One / S/4HANA: Global ERP leader; SAP Business One targets the same mid-market manufacturing, distribution, and retail segments that Pronto Xi serves. S/4HANA increasingly pushes down-market via cloud, intensifying competitive pressure.
• Sage: Global mid-market accounting and ERP vendor (Sage Intacct, Sage 300, Sage X3). Competes with Pronto Xi in financial management and mid-market ERP, particularly in distribution and manufacturing verticals.
• Infor: Industry-specific ERP suites (Infor CloudSuite) for manufacturing, distribution, and retail mid-market. Comparable to Pronto Xi's vertical positioning, with broader international footprint.

Emerging players

• Acumatica: Cloud-native mid-market ERP with consumption-based pricing. Competes for net-new mid-market cloud ERP deals where Pronto Xi is evaluated as an alternative.
• Odoo: Open-source / low-cost cloud ERP with a broad modular suite. Increasingly competitive in the Australian SMB and lower mid-market segments where Pronto Xi is also positioned.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat6 records

Key risks6 records

Key highlights7 records

Customer concentration

• LinkedInlinkedin.com/company/pronto-software

Compliance8 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Subsidiaries1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments1 record

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Pronto Software