Reveille Software
Reveille Software provides content observability software that monitors, measures, and self-heals enterprise content management, intelligent document processing, and robotic process automation environments, serving Fortune 500 IT and operations teams.
- Company typePrivate
- Founded2000
- HeadquartersRoswell, United States
- Headcount11–50
- GTM typeB2B
- OfferingSoftware
What Reveille Software does
Reveille Software, Inc. is a private B2B software company founded in 2000 and headquartered in Roswell, Georgia, with an additional office in London, United Kingdom. The company provides content observability software for Enterprise Content Management (ECM), Intelligent Document Processing (IDP), and Robotic Process Automation (RPA) environments, targeting IT operations, line-of-business, and managed services teams at large enterprises. Its software monitors, measures, and self-heals content and automation workflows running on third-party platforms from Hyland, OpenText, ABBYY, IBM, Tungsten Automation, UiPath, Microsoft, and Box.
The core product is the Reveille Observability Platform, a modular solution comprising monitoring tests (1,000+), SLA metrics tracking, AI/ML-driven dynamic thresholding, automated remediation (90+ playbooks), role-based dashboards, and infrastructure monitoring. In March 2026 the company launched Reveille Enterprise, an enterprise-scale tier adding governance, automation, and AI-driven operations features, alongside Reveille MCP, a Model Context Protocol layer that exposes normalized observability signals to AI agents. Reveille also operates Reveille Sentry, a partner program for managed service providers, and Reveille.Enable, a subscription e-learning training platform. Deployments are supported across AWS, Azure, GCP, on-premises, and hybrid environments.
Reveille generates revenue through software subscriptions and licensing sold primarily via enterprise field sales, augmented by the Reveille Sentry channel program and the Carahsoft partnership for U.S. public sector access. Named customers include Bank of America, Pfizer, Nestlé, USAA, Johnson & Johnson, and Fidelity Investments. The company maintains a small headcount of 11–50 employees and has no disclosed external funding rounds, implying organic or self-funded growth across 25+ years of operation.
Reveille Software firmographics
Firmographics- Name
- Reveille Software
- Legal name
- Reveille Software, Inc.
- Website
- https://reveillesoftware.com
- Company type
- Private
- Founded year
- 2000
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- Reveille Software provides content observability software that monitors, measures, and self-heals enterprise content management, intelligent document processing, and robotic process automation environments, serving Fortune 500 IT and operations teams.
- Ownership category
- akta.pro rank
Reveille Software industry classification
Industry- Product category
- IT Operations Management / Observability Software
- NAICS
- Software Publishers (513210), Computer Systems Design and Related Services (5415)
- SIC
- Services-Prepackaged Software (7372)
- akta.pro primary industry
- Digital Experience Monitoring & Management (DEX/DEM, AIOps for EUC) (BPAEAIAF)
- akta.pro secondary industries
- Service Reliability Engineering (SLO/SLI) & Reliability Analytics (HDABAJAL), IT Incident, Problem & Change Management Platforms (HDAEALAI)
Keywords
Where Reveille Software is headquartered
LocationHeadquarters
- HQ city
- Roswell
- HQ country
- United States
- HQ region
- North America
Offices2 records
Markets served
Reveille Software business model
Business model- GTM type
- B2B
- Offering type
- Software
- Cost components
- Personnel, Technology or R&D, Marketing or Sales, Infrastructure, Operations
Revenue model
- Software Platform Subscription: Reveille operates as a SaaS/platform company offering observability software for ECM, IDP, and RPA environments. Revenue is generated through software licensing and subscription fees for the Reveille platform and Reveille Enterprise edition, with flexible deployment options across AWS, Azure, GCP, on-prem, and hybrid environments.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Annual | Reveille Enterprise - Enterprise-scale observability with governance, automation, and AI-driven operations |
| Subscription | Monthly | Reveille.Enable - On-demand e-learning training platform |
Go-to-market motion1 record
Distribution channels2 records
Marketing channels6 records
Reveille Software product offering
Product offeringCore offering
Reveille Software provides a Content Observability Platform that monitors, measures, and auto-remediates issues across Enterprise Content Management (ECM), Intelligent Document Processing (IDP), and Robotic Process Automation (RPA) environments. The platform offers 1,000+ purpose-built tests and 25+ connectors for systems from Hyland, OpenText, ABBYY, IBM, Tungsten, UiPath, Microsoft, and Box, with self-healing automation, AI/ML-driven dynamic thresholding, and SLA reporting. It is sold as a subscription SaaS to enterprise IT operations, line-of-business, and managed service provider teams.
Product overview
Reveille Software offers the Reveille Observability Platform as its core product with a modular architecture. The platform includes monitoring, metrics, self-healing, AI/ML, alerts, dashboards, infrastructure monitoring, and integration modules. Reveille Enterprise is the enterprise-scale edition offering enhanced governance, automation, and AI-driven operations. The company also provides Reveille Sentry as a partner program for MSPs and Reveille.Enable as a training platform. Reveille monitors and optimizes ECM (Enterprise Content Management), IDP (Intelligent Document Processing), and RPA (Robotic Process Automation) environments across platforms including Hyland, OpenText, ABBYY, IBM, Tungsten Automation, UiPath, Microsoft, and Box.
Differentiator
Problem solved
Functional benefit
Brands
- Reveille Enterprise: Enterprise-scale observability platform for governance, automation, and AI-driven operations across ECM, IDP, and RPA environments.
- Reveille Sentry
- Reveille.Enable
Products and services
- Reveille Observability Platform Content observability platform providing monitoring, metrics, self-healing automation, AI/ML-driven dynamic thresholding, alerts, dashboards, and infrastructure monitoring for ECM, IDP, and RPA platforms. Sold to enterprise IT operations, line-of-business, and managed service provider teams.
- Reveille Enterprise Enterprise-scale edition of the Reveille Observability Platform featuring enhanced governance, 90+ automated remediation playbooks, AI-driven insights, real user analytics, and premium 24x7 support for organizations running business-critical content and automation platforms.
- Reveille.Enable On-demand video-based e-learning training subscription platform providing role-tailored learning programs and up-to-date educational content for customers and partners using the Reveille platform.
Quantifiable outcome
- 95%+ SLA attainment across ECM, IDP, and automation platforms
- +2 more outcomes
Companies that use Reveille Software
Customer profileNamed customers6 records
Segments7 records
Ideal customer profiles4 records
Reveille Software technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- Yes
- API docs
- API detail
Core technology
AI maturity
App detail
Integration7 records
AI capability5 records
Feature7 records
Reveille Software partnerships and signals
Strategic signalPartnerships
One partnership is on record.
- CarahsoftcoreReveille partnered with Carahsoft to deliver AI-powered observability and content management solutions to the public sector. The partnership expands access to government agencies via multiple government contracts, providing real-time monitoring, automated remediation, security, and compliance tools for federal, state, and local agencies managing complex automation environments.
Scale indicators5 records
Recent moves6 records
Expansion highlights6 records
Reveille Software competitors and assessment
Company assessmentBroad incumbents
- Datadog: Datadog is a broad cloud monitoring and observability platform with logs, APM, and AI workflows. It overlaps with Reveille in IT Ops monitoring budgets and in delivering metrics and alerting infrastructure to enterprise teams.
- Splunk (Cisco): Splunk provides enterprise observability, log analytics, and IT service intelligence. It is a broad incumbent that competes for IT Ops monitoring and SLA analytics budget overlapping with Reveille's workflow-level visibility proposition.
- New Relic: New Relic offers full-stack observability with APM, infrastructure monitoring, and AI-assisted troubleshooting. It targets the same enterprise observability buyer as Reveille and competes for IT Ops platform consolidation dollars.
- Dynatrace: Dynatrace is a leading full-stack observability and AIOps platform. While it covers a much broader APM/infra surface than Reveille, it competes for the same IT Ops budget and is increasingly extending AI-driven monitoring into enterprise application workflows.
- ServiceNow IT Operations Management: ServiceNow's ITOM suite (including Incident, Problem, Change, and ITOM Visibility) competes for the same IT Ops budget and offers workflow-level monitoring that Reveille complements and integrates with via ServiceNow ticket creation.
- Cisco AppDynamics: AppDynamics is Cisco's enterprise APM platform monitoring application performance, user experience, and business transactions. It targets the same IT Ops/Line-of-Business buyers as Reveille but at a much broader application-stack level.
Emerging players
- BigPanda: BigPanda is an AIOps and incident intelligence platform for IT Ops teams. It addresses similar alert-noise, MTTR, and SLA visibility problems that Reveille solves for content/automation platforms, making it a comparable AIOps peer.
- PagerDuty: PagerDuty is a real-time incident management and on-call scheduling platform. It overlaps with Reveille's alerting, escalation, and on-call schedule integration capabilities, and is an integration partner as well as a comparable IT Ops tool.
- Catchpoint: Catchpoint provides digital experience monitoring and observability for web, application, and network performance. It targets a similar IT Ops buyer focused on SLA assurance and root-cause detection that Reveille serves for content/automation platforms.
- ScienceLogic: ScienceLogic provides infrastructure and application monitoring with AIOps for IT operations teams. It is a more focused, mid-market alternative to large APM suites and overlaps with Reveille's IT Ops and platform-owner persona.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat5 records
Key risks5 records
Key highlights7 records
Customer concentration
Reveille Software social profiles
Digital presenceReveille Software financial estimates
Financial estimateRevenue estimate
Valuation estimate
Reveille Software leadership team
Management profileNumber of profiles
Profiles2 records
Reveille Software funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Reveille Software M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Reveille Software
What does Reveille Software do?
Reveille Software provides a Content Observability Platform that monitors, measures, and auto-remediates issues across Enterprise Content Management (ECM), Intelligent Document Processing (IDP), and Robotic Process Automation (RPA) environments. The platform offers 1,000+ purpose-built tests and 25+ connectors for systems from Hyland, OpenText, ABBYY, IBM, Tungsten, UiPath, Microsoft, and Box, with self-healing automation, AI/ML-driven dynamic thresholding, and SLA reporting. It is sold as a subscription SaaS to enterprise IT operations, line-of-business, and managed service provider teams.
Is Reveille Software a public or private company?
Reveille Software is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was Reveille Software founded?
Reveille Software was founded in 2000. It employs 11 to 50 people.
Where is Reveille Software based?
Reveille Software is headquartered in Roswell, United States, in the North America region.
How does Reveille Software make money?
One revenue line is on record: software Platform Subscription.
Who are Reveille Software's main competitors?
Broad incumbents on record are Datadog, Splunk (Cisco), New Relic, Dynatrace, ServiceNow IT Operations Management and Cisco AppDynamics. Emerging players are BigPanda, PagerDuty, Catchpoint and ScienceLogic.
Does Reveille Software have an API?
Yes. Reveille offers a REST API and webhook support for seamless connection to enterprise tools. The platform provides SIEM and ITSM platform connectors for integration with enterprise workflows.
What industry is Reveille Software in?
Reveille Software's product category is IT Operations Management / Observability Software. Its primary akta.pro industry code is BPAEAIAF, Digital Experience Monitoring & Management (DEX/DEM, AIOps for EUC), with a secondary code of HDABAJAL, Service Reliability Engineering (SLO/SLI) & Reliability Analytics. Its NAICS code is 513210 and its SIC code is 7372.