altafiber
altafiber is a Cincinnati-based regional fiber-optic telecommunications provider serving 300,000+ residential and business customers across Ohio, Northern Kentucky, Hawaii, and Indiana with 100% FTTP multi-gigabit internet, TV, phone, and cloud communications services, owned by Macquarie Infrastructure Partners V since 2021.
- Company typePrivate
- Founded1873
- HeadquartersCincinnati, United States
- Headcount1,001–5,000
- GTM typeB2B and B2C
- OfferingServices
What altafiber does
altafiber is a regional fiber-optic telecommunications provider headquartered in Cincinnati, Ohio, operating a 100% fiber-to-the-premises (FTTP) network across Ohio, Northern Kentucky, Hawaii (via wholly-owned subsidiary Hawaiian Telcom), and Indiana. The company serves more than 300,000 residential and business customers with fiber passing over 1.1 million premises. Its technology stack is built on GPON and XGS-PON fiber architecture capable of multi-gigabit symmetrical speeds (100 Mbps to 6 Gbps residential, 800 Mbps to multi-gigabit business), with a Nokia-supplied 25 Gbps passive optical network upgrade being deployed across Ohio and Hawaii.
The product portfolio centers on the Fioptics platform for residential customers—bundled internet, Fioptics+ streaming TV (powered by TiVo), home phone, and Whole Home WiFi (eero mesh)—and on dedicated fiber internet, SIP trunking with 99.999% availability, and the RingCentral-powered cloud phone system with AI receptionist for business customers. Add-on services include Internet SafeGuard (Norton-powered), eero Secure, Fioptics Care wiring maintenance, and Hosted NG911 emergency communications. Strategic partnerships with Nokia (network technology), RingCentral (cloud communications), eero/Amazon (WiFi), TiVo (TV), and DirecTV/FanDuel (content) extend the core fiber offering into integrated communications and media.
Revenue is generated primarily through recurring monthly subscriptions on multi-year contracts (2-3 year price locks typical). Pricing spans $30/month for entry-level 100 Mbps fiber up to $100/month for 3 Gig residential service, with dedicated business internet starting at $74.99/month and toll-free services at $7.50/month. Distribution combines direct field sales for enterprise accounts, inside sales for mid-market, self-serve e-commerce at altafiber.com, eight retail store locations across Ohio and Kentucky, and a partner channel program. The company is privately held by Macquarie Infrastructure Partners V following a $2.9 billion take-private acquisition in September 2021 and was rebranded from Cincinnati Bell to altafiber in March 2022 to reflect its fiber-first strategic identity.
altafiber firmographics
Firmographics- Name
- altafiber
- Legal name
- Cincinnati Bell Inc.
- Website
- https://altafiber.com
- Company type
- Private
- Founded year
- 1873
- Operating status
- Operating
- Headcount range
- 1,001–5,000 employees
- Short description
- altafiber is a Cincinnati-based regional fiber-optic telecommunications provider serving 300,000+ residential and business customers across Ohio, Northern Kentucky, Hawaii, and Indiana with 100% FTTP multi-gigabit internet, TV, phone, and cloud communications services, owned by Macquarie Infrastructure Partners V since 2021.
- Ownership category
- akta.pro rank
altafiber industry classification
Industry- Product category
- Telecommunications Services
- NAICS
- Wired Telecommunications Carriers (517111), Wired and Wireless Telecommunications Carriers (except Satellite) (51711), Telecommunications (517)
- SIC
- Cable & Other Pay Television Services (4841), Services-Telephone Interconnect Systems (7385), Communications Services, Nec (4899)
- akta.pro primary industry
- Fiber ISPs (FTTH/FTTP Retail Providers) (HDAIADAE)
- akta.pro secondary industries
- Rural Broadband & Cooperative Fiber Operators (HDAIACAG), In-Building Wireless & Neutral-Host Solutions (IBS) (HDAIAKAD)
Keywords
Where altafiber is headquartered
LocationHeadquarters
- HQ city
- Cincinnati
- HQ country
- United States
- HQ region
- North America
Offices3 records
Markets served
altafiber business model
Business model- GTM type
- B2B and B2C
- Offering type
- Services
- Cost components
- Infrastructure, Operations, Personnel, Technology or R&D, Marketing or Sales, Supply Chain
Revenue model
- Residential Fiber Internet Services: Monthly subscription fees for fiber internet service at various speed tiers (100 Mbps to 6 Gbps), with promotional pricing for initial terms and standard rates thereafter.
- Fioptics TV / Streaming Services: Television programming and streaming services through Fioptics+ platform powered by TiVo, combining live TV and streaming with bundled streaming service credits.
- Business Internet Services: Dedicated fiber internet services for businesses including symmetrical speeds from 600 Mbps to multi-gigabit, with 2-year price lock guarantees.
- SIP Trunking and Business Phone: Session Initiation Protocol trunking services providing PSTN connectivity, unified communications, with pay-as-you-go and dedicated support plans.
- Toll-Free and Long Distance: Toll-free numbers and international long-distance services with various rate plans based on usage volume, starting at $7.50/month for toll-free.
- RingCentral Partnership: Cloud phone system integration with RingCentral, combining altafiber's fiber network with RingCentral's cloud communications platform.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Monthly | Fioptics 100 Mbps - Entry-level fiber internet |
| Subscription | Annual | Fioptics 1 Gig - Mid-tier fiber internet |
| Subscription | Multi-year contract | Fioptics 2 Gig - Premium fiber internet |
| Subscription | Monthly | Fioptics 3 Gig - Ultra-fast fiber internet |
| Subscription | Monthly | Fioptics 6 Gig - Maximum speed fiber internet |
| Subscription | Multi-year contract | Business Internet - 800 Mbps |
| Subscription | Multi-year contract | Business Internet - 1 Gig |
| Subscription | Monthly | Toll-Free Service |
| Subscription | Monthly | Whole Home WiFi Add-on |
Go-to-market motion2 records
Distribution channels5 records
Marketing channels5 records
altafiber product offering
Product offeringCore offering
altafiber provides 100% fiber-optic broadband internet, TV streaming, and home phone services to residential customers, and delivers business-grade fiber internet, SIP trunking, and cloud-based unified communications (via RingCentral partnership) to enterprise and government customers across Ohio, Northern Kentucky, Hawaii, and Indiana. The company operates its own fiber network infrastructure and markets under the Fioptics consumer brand and altafiber business brand, serving more than 300,000 customers across 1.1 million fiber-passed premises.
Product overview
altafiber is a regional telecommunications provider offering an integrated suite of fiber-based connectivity and communications products for residential and business customers. The residential portfolio centers on Fioptics Internet (100 Mbps to 6 Gig fiber plans), Fioptics+ TV streaming service powered by TiVo, and Home Phone, which can be bundled together. Add-on services include Whole Home WiFi (eero mesh technology), Internet SafeGuard (Norton-powered security), eero Secure, and Fioptics Care maintenance plans. The business portfolio includes Fioptics Business Internet, Dedicated Internet, SIP Trunking with 99.999% availability, and the RingCentral-powered cloud phone system with AI capabilities. Strategic partnerships extend the portfolio with eero for Business WiFi solutions and RingCentral's 400+ integrated business tools. The company operates primarily in Ohio with expansion into Hawaii through Hawaiian Telcom subsidiary, serving over 300,000 fiber customers across 1.1 million premises.
Differentiator
Problem solved
Functional benefit
Products and services
- Fioptics Internet (Residential Fiber) 100% fiber internet service offering multiple symmetrical speed tiers (Fioptics 100 Mbps, 1 Gig, 2 Gig, 3 Gig, 6 Gig) for residential customers across Ohio, Northern Kentucky, and Hawaii, with long-term price lock guarantees and no bundle requirements.
- Fioptics+ (Streaming TV) TV streaming service powered by TiVo that combines live TV and streaming in one platform with smart recommendations, advanced voice search, and easy navigation. Available standalone or bundled with internet service.
- Home Phone Traditional and VoIP home phone service with various calling features, available as standalone or bundled with Fioptics internet and TV services for residential customers.
- Fioptics Business Internet
- SIP Trunking
- RingCentral with altafiber Cloud-based business phone system combining altafiber's fiber network with RingCentral's AI-powered platform featuring calling, video meetings, messaging, AI receptionist, call recording, and 400+ integrations with Salesforce, Microsoft 365, Google, and other enterprise tools.
- Toll-Free and International Long Distance
- Hosted NG911 System Next Generation 911 emergency communication platform hosted in redundant Tier 3 data centers, enabling IP-based emergency dispatch with support for voice, video, social media, and texting for public safety answering points.
- eero for Business Business-grade WiFi solution delivered through partnership with eero (Amazon), offering speeds up to 2 Gig using eero Pro 7 routers for seamless business connectivity across office environments.
Quantifiable outcome
- 99.99% Reliable internet service
- +2 more outcomes
Companies that use altafiber
Customer profileNamed customers6 records
Segments3 records
Ideal customer profiles3 records
altafiber technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration3 records
AI capability8 records
Feature5 records
altafiber partnerships and signals
Strategic signalPartnerships
14 partnerships are on record, tiered core, minor and major.
- Major League Baseballcorealtafiber announced a long-term agreement with MLB to broadcast Cincinnati Reds games, including live, pre-, and post-game coverage on Channel 24 starting March 25, 2026.
- DirecTVminorDirecTV indicated plans to broadcast Cincinnati Reds' games for the 2026 season alongside altafiber's broadcast agreement with MLB.
- NokiacoreNokia secured a contract with altafiber to deploy 25 Gbps passive optical network technology, IP routing, and optical networking solutions across altafiber's fiber network footprint in Ohio and Hawaii. The deployment supports growing bandwidth demand and higher-capacity services, supporting Hawaiian Telcom's goal of making Hawaii the first fully fiber-enabled U.S. state.
- eero (Amazon company)corealtafiber partnered with eero, an Amazon company, to launch eero for Business, delivering business-grade Wi-Fi with speeds up to 2 Gig using eero Pro 7 routers.
- Cincinnati Convention Centerminoraltafiber's Wi-Fi 6 will power upgraded Convention Center connectivity, delivering seamless WiFi to thousands of visitors annually.
- Avondale Development CorporationminorPartnership to provide high-speed WiFi in the heart of Avondale community.
- City of DublinmajorCity of Dublin and altafiber announced accelerated timeline to complete fiber build to most single-family homes in 2025.
- FanDuel Sports Network OhiocoreFanDuel Sports Network Ohio, home of the Cincinnati Reds, made available on Fioptics+ video platform.
- Wright State University FoundationminorWright State University Foundation, altafiber, and Nokia opened 5G Test Lab at Emergence Center One for technology testing and development.
- City of DublinmajorDublin selected altafiber to provide complete citywide broadband access.
- City of KetteringminorCity of Kettering partnership with altafiber to provide Wi-Fi at multiple high-traffic public venues.
- Cincinnati Bengalsmajoraltafiber named as exclusive Wi-Fi provider for the Cincinnati Bengals and Paul Brown Stadium.
- Northern Kentucky Cities (Campbell, Kenton, Boone County)major$181 million partnership investment to deliver fiber-based gigabit internet to all 207,000 Campbell, Kenton, and Boone County addresses in 24-36 months.
- RingCentralcorePartnership to provide RingCentral's cloud phone system backed by altafiber's fiber network. Exclusive features include AI Receptionist, advanced call routing, unified messaging, and 400+ integrations. RingCentral earned 2025 Contact Center Technology Award.
Scale indicators10 records
Recent moves13 records
Expansion highlights7 records
altafiber competitors and assessment
Company assessmentBroad incumbents
- AT&T: National telecom incumbent with significant fiber footprint in Ohio/Kentucky and recently acquired Metronet to accelerate fiber builds. Competes head-to-head with altafiber in overlapping geographies and has far greater scale and capital resources.
- Lumen Technologies: Large U.S. telecom carrier providing fiber, networking, and enterprise services. Competes with altafiber for enterprise/SIP trunking customers and has overlapping wholesale and business connectivity offerings, though at a much broader national scale.
- Spectrum (Charter Communications): Major U.S. cable broadband provider competing in altafiber's Ohio, Kentucky, and Hawaii markets. Overlapping product set (internet, TV, voice) but delivers over HFC rather than 100% fiber, putting pressure on altafiber's fiber quality story.
Regional players
- WideOpenWest (WOW!): Regional cable and fiber broadband provider serving the Midwest and Southeast. Comparable as a regional broadband competitor in overlapping Midwest geographies, though primarily cable rather than full fiber.
- Midcontinent Communications (Midco): Regional cable, fiber, and fixed-wireless provider serving the Upper Midwest. Comparable regional broadband operator with similar SMB/residential/government mix, though operating in non-overlapping geographies.
Direct peers
- Ziply Fiber: Regional fiber-to-the-home builder serving the Pacific Northwest. Closely comparable as a privately-held (PE-backed by Searchlight Capital and WaveDivision Capital) regional fiber operator executing an aggressive multi-state fiber buildout similar to altafiber's strategy.
- Consolidated Communications: Regional fiber and wireline telecom serving residential and business customers across multiple U.S. states, recently taken private by Searchlight Capital and BCI. Comparable as a PE-backed regional fiber operator with similar multi-state geography and enterprise/residential mix.
- TDS Telecom (Telephone and Data Systems): Regional ILEC operating fiber, broadband, and business services across rural and mid-sized U.S. markets. Comparable as a smaller-scale regional telecom with similar fiber-to-the-premises buildout ambitions and residential/business/government customer segments.
- Frontier Communications: National fiber/wireline telecom with aggressive fiber-to-the-home buildout strategy. Highly comparable as a fiber-first ILEC/CLEC with overlapping build economics, multi-state geography, and similar residential/business mix to altafiber.
Others
- Cincinnati Bell (legacy brand): Same legal entity as altafiber (Cincinnati Bell Inc., d.b.a. altafiber); included to reflect the corporate identity continuity since the 2022 rebrand and Macquarie acquisition.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat6 records
Key risks6 records
Key highlights7 records
Customer concentration
altafiber social profiles
Digital presencealtafiber compliance and trust
Trust signalCompliance3 records
altafiber financial estimates
Financial estimateRevenue estimate
Valuation estimate
altafiber leadership team
Management profileNumber of profiles
Profiles3 records
altafiber subsidiaries and ownership
Company hierarchySubsidiaries4 records
altafiber funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
altafiber M&A and investment
M&A and investmentM&A3 records
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about altafiber
What does altafiber do?
altafiber provides 100% fiber-optic broadband internet, TV streaming, and home phone services to residential customers, and delivers business-grade fiber internet, SIP trunking, and cloud-based unified communications (via RingCentral partnership) to enterprise and government customers across Ohio, Northern Kentucky, Hawaii, and Indiana. The company operates its own fiber network infrastructure and markets under the Fioptics consumer brand and altafiber business brand, serving more than 300,000 customers across 1.1 million fiber-passed premises.
Is altafiber a public or private company?
altafiber is a private company. It is classified as private equity controlled and is currently operating.
When was altafiber founded?
altafiber was founded in 1873. It employs 1,001 to 5,000 people.
Where is altafiber based?
altafiber is headquartered in Cincinnati, United States, in the North America region.
How does altafiber make money?
Six revenue lines are on record. Residential Fiber Internet Services are the primary driver. The others are fioptics TV / Streaming Services, business Internet Services, SIP Trunking and Business Phone, toll-Free and Long Distance and ringCentral Partnership.
Who are altafiber's main competitors?
Broad incumbents on record are AT&T, Lumen Technologies and Spectrum (Charter Communications). Regional players are WideOpenWest (WOW!) and Midcontinent Communications (Midco). Direct peers are Ziply Fiber, Consolidated Communications, TDS Telecom (Telephone and Data Systems) and Frontier Communications. Cincinnati Bell (legacy brand) is listed as an others.
Does altafiber have an API?
No public API is recorded for altafiber.
What industry is altafiber in?
altafiber's product category is Telecommunications Services. Its primary akta.pro industry code is HDAIADAE, Fiber ISPs (FTTH/FTTP Retail Providers), with a secondary code of HDAIACAG, Rural Broadband & Cooperative Fiber Operators. Its NAICS code is 517111 and its SIC code is 4841.