altafiber

What altafiber does

altafiber is a regional fiber-optic telecommunications provider headquartered in Cincinnati, Ohio, operating a 100% fiber-to-the-premises (FTTP) network across Ohio, Northern Kentucky, Hawaii (via wholly-owned subsidiary Hawaiian Telcom), and Indiana. The company serves more than 300,000 residential and business customers with fiber passing over 1.1 million premises. Its technology stack is built on GPON and XGS-PON fiber architecture capable of multi-gigabit symmetrical speeds (100 Mbps to 6 Gbps residential, 800 Mbps to multi-gigabit business), with a Nokia-supplied 25 Gbps passive optical network upgrade being deployed across Ohio and Hawaii.

The product portfolio centers on the Fioptics platform for residential customers—bundled internet, Fioptics+ streaming TV (powered by TiVo), home phone, and Whole Home WiFi (eero mesh)—and on dedicated fiber internet, SIP trunking with 99.999% availability, and the RingCentral-powered cloud phone system with AI receptionist for business customers. Add-on services include Internet SafeGuard (Norton-powered), eero Secure, Fioptics Care wiring maintenance, and Hosted NG911 emergency communications. Strategic partnerships with Nokia (network technology), RingCentral (cloud communications), eero/Amazon (WiFi), TiVo (TV), and DirecTV/FanDuel (content) extend the core fiber offering into integrated communications and media.

Revenue is generated primarily through recurring monthly subscriptions on multi-year contracts (2-3 year price locks typical). Pricing spans $30/month for entry-level 100 Mbps fiber up to $100/month for 3 Gig residential service, with dedicated business internet starting at $74.99/month and toll-free services at $7.50/month. Distribution combines direct field sales for enterprise accounts, inside sales for mid-market, self-serve e-commerce at altafiber.com, eight retail store locations across Ohio and Kentucky, and a partner channel program. The company is privately held by Macquarie Infrastructure Partners V following a $2.9 billion take-private acquisition in September 2021 and was rebranded from Cincinnati Bell to altafiber in March 2022 to reflect its fiber-first strategic identity.

Name

altafiber

Legal name

Cincinnati Bell Inc.

Website

https://altafiber.com

Company type

Private

Founded year

1873

Operating status

Operating

Headcount range

1,001–5,000 employees

Short description

altafiber is a Cincinnati-based regional fiber-optic telecommunications provider serving 300,000+ residential and business customers across Ohio, Northern Kentucky, Hawaii, and Indiana with 100% FTTP multi-gigabit internet, TV, phone, and cloud communications services, owned by Macquarie Infrastructure Partners V since 2021.

Ownership category

akta.pro rank

Product category

Telecommunications Services

NAICS

Wired Telecommunications Carriers (517111), Wired and Wireless Telecommunications Carriers (except Satellite) (51711), Telecommunications (517)

SIC

Cable & Other Pay Television Services (4841), Services-Telephone Interconnect Systems (7385), Communications Services, Nec (4899)

akta.pro primary industry

Fiber ISPs (FTTH/FTTP Retail Providers) (HDAIADAE)

akta.pro secondary industries

Rural Broadband & Cooperative Fiber Operators (HDAIACAG), In-Building Wireless & Neutral-Host Solutions (IBS) (HDAIAKAD)

Keywords

• Fiber internet services
• Residential broadband
• Business communications
• SIP trunking
• Telecommunications infrastructure

Headquarters

HQ city

Cincinnati

HQ country

United States

HQ region

North America

Offices3 records

Markets served

GTM type

B2B and B2C

Offering type

Services

Cost components

Infrastructure, Operations, Personnel, Technology or R&D, Marketing or Sales, Supply Chain

Revenue model

1. Residential Fiber Internet Services: Monthly subscription fees for fiber internet service at various speed tiers (100 Mbps to 6 Gbps), with promotional pricing for initial terms and standard rates thereafter.
2. Fioptics TV / Streaming Services: Television programming and streaming services through Fioptics+ platform powered by TiVo, combining live TV and streaming with bundled streaming service credits.
3. Business Internet Services: Dedicated fiber internet services for businesses including symmetrical speeds from 600 Mbps to multi-gigabit, with 2-year price lock guarantees.
4. SIP Trunking and Business Phone: Session Initiation Protocol trunking services providing PSTN connectivity, unified communications, with pay-as-you-go and dedicated support plans.
5. Toll-Free and Long Distance: Toll-free numbers and international long-distance services with various rate plans based on usage volume, starting at $7.50/month for toll-free.
6. RingCentral Partnership: Cloud phone system integration with RingCentral, combining altafiber's fiber network with RingCentral's cloud communications platform.

Pricing tiers

Go-to-market motion2 records

Distribution channels5 records

Marketing channels5 records

Core offering

altafiber provides 100% fiber-optic broadband internet, TV streaming, and home phone services to residential customers, and delivers business-grade fiber internet, SIP trunking, and cloud-based unified communications (via RingCentral partnership) to enterprise and government customers across Ohio, Northern Kentucky, Hawaii, and Indiana. The company operates its own fiber network infrastructure and markets under the Fioptics consumer brand and altafiber business brand, serving more than 300,000 customers across 1.1 million fiber-passed premises.

Product overview

altafiber is a regional telecommunications provider offering an integrated suite of fiber-based connectivity and communications products for residential and business customers. The residential portfolio centers on Fioptics Internet (100 Mbps to 6 Gig fiber plans), Fioptics+ TV streaming service powered by TiVo, and Home Phone, which can be bundled together. Add-on services include Whole Home WiFi (eero mesh technology), Internet SafeGuard (Norton-powered security), eero Secure, and Fioptics Care maintenance plans. The business portfolio includes Fioptics Business Internet, Dedicated Internet, SIP Trunking with 99.999% availability, and the RingCentral-powered cloud phone system with AI capabilities. Strategic partnerships extend the portfolio with eero for Business WiFi solutions and RingCentral's 400+ integrated business tools. The company operates primarily in Ohio with expansion into Hawaii through Hawaiian Telcom subsidiary, serving over 300,000 fiber customers across 1.1 million premises.

Differentiator

Problem solved

Functional benefit

Products and services

• Fioptics Internet (Residential Fiber) 100% fiber internet service offering multiple symmetrical speed tiers (Fioptics 100 Mbps, 1 Gig, 2 Gig, 3 Gig, 6 Gig) for residential customers across Ohio, Northern Kentucky, and Hawaii, with long-term price lock guarantees and no bundle requirements.
• Fioptics+ (Streaming TV) TV streaming service powered by TiVo that combines live TV and streaming in one platform with smart recommendations, advanced voice search, and easy navigation. Available standalone or bundled with internet service.
• Home Phone Traditional and VoIP home phone service with various calling features, available as standalone or bundled with Fioptics internet and TV services for residential customers.
• Fioptics Business Internet
• SIP Trunking
• RingCentral with altafiber Cloud-based business phone system combining altafiber's fiber network with RingCentral's AI-powered platform featuring calling, video meetings, messaging, AI receptionist, call recording, and 400+ integrations with Salesforce, Microsoft 365, Google, and other enterprise tools.
• Toll-Free and International Long Distance
• Hosted NG911 System Next Generation 911 emergency communication platform hosted in redundant Tier 3 data centers, enabling IP-based emergency dispatch with support for voice, video, social media, and texting for public safety answering points.
• eero for Business Business-grade WiFi solution delivered through partnership with eero (Amazon), offering speeds up to 2 Gig using eero Pro 7 routers for seamless business connectivity across office environments.

Quantifiable outcome

• 99.99% Reliable internet service
• +2 more outcomes

Named customers6 records

Segments3 records

Ideal customer profiles3 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration3 records

AI capability8 records

Feature5 records

Partnerships

14 partnerships are on record, tiered core, minor and major.

• Major League BaseballcoreStrategic or Co-development Partner · 21 March 2026altafiber announced a long-term agreement with MLB to broadcast Cincinnati Reds games, including live, pre-, and post-game coverage on Channel 24 starting March 25, 2026.
• DirecTVminorChannel Partner/ Reseller/ Distributor · 17 March 2026DirecTV indicated plans to broadcast Cincinnati Reds' games for the 2026 season alongside altafiber's broadcast agreement with MLB.
• NokiacoreTechnology or Integration · 22 January 2026Nokia secured a contract with altafiber to deploy 25 Gbps passive optical network technology, IP routing, and optical networking solutions across altafiber's fiber network footprint in Ohio and Hawaii. The deployment supports growing bandwidth demand and higher-capacity services, supporting Hawaiian Telcom's goal of making Hawaii the first fully fiber-enabled U.S. state.
• eero (Amazon company)coreTechnology or Integration · 6 November 2025altafiber partnered with eero, an Amazon company, to launch eero for Business, delivering business-grade Wi-Fi with speeds up to 2 Gig using eero Pro 7 routers.
• Cincinnati Convention CenterminorStrategic or Co-development Partner · 23 September 2025altafiber's Wi-Fi 6 will power upgraded Convention Center connectivity, delivering seamless WiFi to thousands of visitors annually.
• Avondale Development CorporationminorStrategic or Co-development Partner · 22 May 2025Partnership to provide high-speed WiFi in the heart of Avondale community.
• City of DublinmajorStrategic or Co-development Partner · 19 March 2025City of Dublin and altafiber announced accelerated timeline to complete fiber build to most single-family homes in 2025.
• FanDuel Sports Network OhiocoreChannel Partner/ Reseller/ Distributor · 7 February 2025FanDuel Sports Network Ohio, home of the Cincinnati Reds, made available on Fioptics+ video platform.
• Wright State University FoundationminorStrategic or Co-development Partner · 12 September 2024Wright State University Foundation, altafiber, and Nokia opened 5G Test Lab at Emergence Center One for technology testing and development.
• City of DublinmajorStrategic or Co-development Partner · 27 June 2023Dublin selected altafiber to provide complete citywide broadband access.
• City of KetteringminorStrategic or Co-development Partner · 12 April 2022City of Kettering partnership with altafiber to provide Wi-Fi at multiple high-traffic public venues.
• Cincinnati BengalsmajorStrategic or Co-development Partner · 24 March 2022altafiber named as exclusive Wi-Fi provider for the Cincinnati Bengals and Paul Brown Stadium.
• Northern Kentucky Cities (Campbell, Kenton, Boone County)majorStrategic or Co-development Partner · 29 July 2021$181 million partnership investment to deliver fiber-based gigabit internet to all 207,000 Campbell, Kenton, and Boone County addresses in 24-36 months.
• RingCentralcoreTechnology or IntegrationPartnership to provide RingCentral's cloud phone system backed by altafiber's fiber network. Exclusive features include AI Receptionist, advanced call routing, unified messaging, and 400+ integrations. RingCentral earned 2025 Contact Center Technology Award.

Scale indicators10 records

Recent moves13 records

Expansion highlights7 records

Broad incumbents

• AT&T: National telecom incumbent with significant fiber footprint in Ohio/Kentucky and recently acquired Metronet to accelerate fiber builds. Competes head-to-head with altafiber in overlapping geographies and has far greater scale and capital resources.
• Lumen Technologies: Large U.S. telecom carrier providing fiber, networking, and enterprise services. Competes with altafiber for enterprise/SIP trunking customers and has overlapping wholesale and business connectivity offerings, though at a much broader national scale.
• Spectrum (Charter Communications): Major U.S. cable broadband provider competing in altafiber's Ohio, Kentucky, and Hawaii markets. Overlapping product set (internet, TV, voice) but delivers over HFC rather than 100% fiber, putting pressure on altafiber's fiber quality story.

Regional players

• WideOpenWest (WOW!): Regional cable and fiber broadband provider serving the Midwest and Southeast. Comparable as a regional broadband competitor in overlapping Midwest geographies, though primarily cable rather than full fiber.
• Midcontinent Communications (Midco): Regional cable, fiber, and fixed-wireless provider serving the Upper Midwest. Comparable regional broadband operator with similar SMB/residential/government mix, though operating in non-overlapping geographies.

Direct peers

• Ziply Fiber: Regional fiber-to-the-home builder serving the Pacific Northwest. Closely comparable as a privately-held (PE-backed by Searchlight Capital and WaveDivision Capital) regional fiber operator executing an aggressive multi-state fiber buildout similar to altafiber's strategy.
• Consolidated Communications: Regional fiber and wireline telecom serving residential and business customers across multiple U.S. states, recently taken private by Searchlight Capital and BCI. Comparable as a PE-backed regional fiber operator with similar multi-state geography and enterprise/residential mix.
• TDS Telecom (Telephone and Data Systems): Regional ILEC operating fiber, broadband, and business services across rural and mid-sized U.S. markets. Comparable as a smaller-scale regional telecom with similar fiber-to-the-premises buildout ambitions and residential/business/government customer segments.
• Frontier Communications: National fiber/wireline telecom with aggressive fiber-to-the-home buildout strategy. Highly comparable as a fiber-first ILEC/CLEC with overlapping build economics, multi-state geography, and similar residential/business mix to altafiber.

Others

• Cincinnati Bell (legacy brand): Same legal entity as altafiber (Cincinnati Bell Inc., d.b.a. altafiber); included to reflect the corporate identity continuity since the 2022 rebrand and Macquarie acquisition.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat6 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/altafiber
• YouTubeyoutube.com/c/altafiber
• Facebookfacebook.com/altafiber
• LinkedInlinkedin.com/company/altafiber
• Instagraminstagram.com/altafiber
• TikToktiktok.com/@altafiber

Compliance3 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles3 records

Subsidiaries4 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A3 records

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about altafiber