Jamcracker
- Company typePrivate
- Founded1999
- HeadquartersSanta Clara, United States
- Headcount101–250
- GTM typeB2B
- OfferingSoftware
What Jamcracker does
Jamcracker, Inc. is a privately held cloud services brokerage and multi-cloud management platform vendor founded in 1999 and headquartered in Campbell, California, with a wholly-owned Development & Operations Center in Bangalore, India. The company builds and sells a multi-tenant, cloud-native Digital Marketplace and Cloud Management Platform (CMP) that enables Managed Service Providers (MSPs), Telecommunications companies (Telcos), System Integrators, and large enterprises to aggregate, provision, bill, govern, and resell cloud services from AWS, Microsoft Azure, Google Cloud, IBM Cloud, VMware, OpenStack, Azure Stack, Huawei Cloud, Alibaba Cloud, Oracle Cloud, and Red Hat OpenShift through a single white-label-ready interface. The product portfolio spans two flagship CSB packages (CSB Standard and CSB for Service Providers), Hybrid Cloud Management, Cloud Analytics, Cloud Control, Cloud Billing, Cloud Governance, Multi-Tenant M365 Management, Managed SD-WAN Services, Discovery & Cloud Migration, Jamcracker Connect (integration hub), and the Jamcracker DevOps Framework (JDF) launched in March 2025.
The underlying technology rests on a multi-tenant architecture with RESTful APIs and a DevOps framework that supports automated provisioning, lifecycle management, usage-based and subscription billing, policy-based governance, and integrations with enterprise systems including ServiceNow, BMC Remedy, SAP, Autotask, Active Directory, ADFS, Shibboleth, PayPal, Braintree, and Zabbix. Jamcracker monetizes through platform subscription licenses (annual, quote-based), partner licensing for white-label deployments, and transaction/revenue-sharing on cloud services sold through partner marketplaces. Go-to-market combines direct enterprise field sales with a channel-led motion where MSPs, Telcos, and SIs resell and white-label the platform; a free 30-day trial supports smaller inbound evaluation.
Notable customers disclosed on the company's website include Telefonica Brazil, Awantec (eHDF), RNP (Brazilian national research and education network), Globalweb, Emircom (Saudi Arabia), G7CR (India), and ESS. The company remains privately held with no disclosed parent, no recent institutional funding rounds in the public record, and 101-250 employees.
Jamcracker firmographics
Firmographics- Name
- Jamcracker
- Legal name
- Jamcracker, Inc.
- Website
- https://jamcracker.com
- Company type
- Private
- Founded year
- 1999
- Operating status
- Operating
- Headcount range
- 101–250 employees
- Ownership category
- akta.pro rank
Jamcracker industry classification
Industry- Product category
- Cloud Management Platform
- NAICS
- Software Publishers (5132), Computer Systems Design and Related Services (5415), Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (51821)
- SIC
- Services-Prepackaged Software (7372), Services-Computer Programming, Data Processing, Etc. (7370)
- akta.pro primary industry
- Hybrid & Multi-Cloud Orchestration (Private-Cloud-Centric) (HDABABAE)
- akta.pro secondary industries
- Service Catalog, ITSM & Self-Service Provisioning for Private Cloud (HDABABAH), Cloud Compliance, Audit & Continuous Controls Monitoring (CCM/GRC) (HDABAHAI)
Keywords
Where Jamcracker is headquartered
LocationHeadquarters
- HQ city
- Santa Clara
- HQ country
- United States
- HQ region
- North America
Offices2 records
Markets served
Jamcracker business model
Business model- GTM type
- B2B
- Offering type
- Software
- Cost components
- Personnel, Technology or R&D, Marketing or Sales, Operations, Infrastructure
Revenue model
- Platform Subscription Licenses: Jamcracker generates recurring revenue through platform subscription licenses. The platform is sold as a subscription-based service with tiered pricing based on the number of users, cloud providers managed, or volume of services provisioned.
- Partner Licensing: Partners pay licensing fees to white-label and deploy the Jamcracker platform under their own brand, enabling them to offer cloud marketplace and management services to their customers.
- Transaction & Revenue Sharing: The platform enables partners to monetize cloud service transactions through markup capabilities, transaction fees, and revenue sharing arrangements on cloud services sold through their marketplace.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Annual | Platform subscriptions with custom quote-based pricing |
Go-to-market motion3 records
Distribution channels4 records
Marketing channels6 records
Jamcracker product offering
Product offeringCore offering
Jamcracker provides a multi-tenant Cloud Management Platform (CMP) and Digital Marketplace that enables MSPs, Telcos, System Integrators, and enterprises to provision, govern, bill, and monetize cloud services across AWS, Azure, Google Cloud, IBM Cloud, VMware, and OpenStack. The platform unifies multi-cloud orchestration, automated billing/chargeback, policy-based governance, and white-label marketplace capabilities under a single SaaS framework with RESTful APIs. It sells packaged Cloud Service Brokerage (CSB) editions (CSB Standard and CSB for Service Providers) alongside modular solutions including Hybrid Cloud Management, Cloud Analytics, Cloud Control, and the Jamcracker DevOps Framework.
Product overview
Jamcracker is a digital marketplace and cloud management platform provider offering a comprehensive portfolio of products for MSPs, telcos, and enterprises. The core platform consists of the Digital Marketplace and Cloud Management Platform (CMP), which unify cloud management and governance across multi-cloud environments. The product portfolio includes two CSB (Cloud Services Brokerage) packages: CSB Standard for Microsoft CSP partners and CSB for Service Providers for telcos and MSPs. Additional add-on modules include Hybrid Cloud Management (supporting AWS, Azure, GCP, IBM Cloud, VMware, OpenStack), Cloud Analytics (cost visibility), Cloud Control (public cloud management), Cloud Billing (automated billing engine), Cloud Governance (policy framework), and Cloud Managed Services. Specialized capabilities include Microsoft CSP Program support, Multi-Tenant M365 Management, Managed SD-WAN Services, Jamcracker DevOps Framework (JDF) for Ansible-based resource provisioning, and Discovery & Cloud Migration tools. The platform supports multi-tenant, multi-tiered architecture with RESTful APIs and integration frameworks.
Differentiator
Problem solved
Functional benefit
Products and services
- Digital Marketplace A comprehensive cloud and digital services broker, services management, and governance platform that includes services provisioning, policy management, cost management, and operations management for MSPs, telcos, and enterprises.
- Cloud Management Platform (CMP) Centrally manages AWS, Azure, Google Cloud, and private clouds with automation, cost control, and governance, providing unified multi-cloud visibility, automated operations, and customer-level billing for enterprises and service providers.
- CSB Standard Purpose-built Cloud Service Brokerage virtual appliance for Microsoft CSP Partners and Public IaaS Product Resellers that automates order management, provisioning, billing, and support for Microsoft CSP and IaaS services including Office 365 and 40+ Microsoft cloud services.
- CSB for Service Providers Flagship Cloud Services Brokerage solution for telcos, managed services providers, and solutions integrators to offer cloud brokerage services, managing multi-cloud and hybrid cloud deployments with a pre-integrated services catalog.
- Hybrid Cloud Management Unified cloud management solution for managing public and private cloud deployments including AWS, Azure, GCP, IBM Cloud, VMware vSphere, OpenStack, and Azure Stack, providing automation, orchestration, policy enforcement, and cost analytics.
- Cloud Analytics
Companies that use Jamcracker
Customer profileNamed customers6 records
Segments5 records
Ideal customer profiles5 records
Jamcracker technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- Yes
- API docs
- API detail
Core technology
AI maturity
App detail
Integration11 records
AI capability3 records
Feature6 records
Jamcracker partnerships and signals
Strategic signalPartnerships
Eight partnerships are on record, tiered core.
- AWS (Amazon Web Services)core
- Microsoft Azurecore
- Google Cloudcore
- IBM Cloudcore
- VMwarecore
- OpenStackcore
- Microsoft CSP (Cloud Solution Provider)core
- Red Hat OpenShiftcore
Scale indicators2 records
Recent moves6 records
Expansion highlights5 records
Jamcracker competitors and assessment
Company assessmentDirect peers
- CloudBolt Software: CloudBolt is a direct competitor offering a cloud management platform with hybrid/multi-cloud orchestration, provisioning, governance, and cost optimization. Closest functional peer to Jamcracker's CMP offering.
- Morpheus (Broadcom/VMware): Morpheus is a hybrid cloud management platform offering self-service provisioning, governance, and multi-cloud orchestration across VMware, AWS, Azure, and GCP. Direct competitor in the CMP category.
- Scalr: Scalr provides a cloud management platform with multi-cloud provisioning, policy-based governance, cost controls, and self-service catalogs. Targets enterprises and service providers with similar GTM motion.
- Embotics (Virtana): Embotics (now part of Virtana) offers cloud orchestration and CMP capabilities with self-service portals, governance, and cost management. Direct competitor in mid-market and enterprise CMP.
- CloudHealth (VMware/Broadcom): CloudHealth is a leading cloud cost management and FinOps platform covering the cost analytics and governance portion of Jamcracker's stack. Direct overlap on cloud cost optimization.
- RightScale (SAP): RightScale (acquired by SAP) is a cloud management platform offering multi-cloud provisioning, governance, and cost analytics. Historical direct peer in the CMP category.
Broad incumbents
- Flexera: Flexera provides IT asset management, software asset optimization, and cloud cost management (via Spot by Flexera). Broader incumbent with overlapping FinOps and cloud governance capabilities.
- Apptio (IBM): Apptio (now IBM) provides IT financial management and cloud cost optimization (Cloudability). Overlaps with Jamcracker's Cloud Cost Analytics module and broader FinOps capabilities.
Emerging players
- Kubecost: Kubecost provides real-time cloud cost monitoring for Kubernetes workloads. Emerging competitor in cloud cost observability, complementary to but potentially eroding broader CMP cost management.
- Parallels (Cloud): Parallels (formerly Odin) provides service provider automation and cloud orchestration platforms for telcos and MSPs. Partial overlap with Jamcracker's CSP brokerage and telco-targeted offerings.
Market position
Strengths4 records
Weaknesses4 records
Competitive moat5 records
Key risks6 records
Key highlights6 records
Customer concentration
Jamcracker social profiles
Digital presenceJamcracker financial estimates
Financial estimateRevenue estimate
Valuation estimate
Jamcracker leadership team
Management profileNumber of profiles
Profiles2 records
Jamcracker subsidiaries and ownership
Company hierarchySubsidiaries1 record
Jamcracker funding detail
Funding detailFunding overview
Funding rounds3 records
Investors8 records
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Jamcracker M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Jamcracker
What does Jamcracker do?
Jamcracker provides a multi-tenant Cloud Management Platform (CMP) and Digital Marketplace that enables MSPs, Telcos, System Integrators, and enterprises to provision, govern, bill, and monetize cloud services across AWS, Azure, Google Cloud, IBM Cloud, VMware, and OpenStack. The platform unifies multi-cloud orchestration, automated billing/chargeback, policy-based governance, and white-label marketplace capabilities under a single SaaS framework with RESTful APIs. It sells packaged Cloud Service Brokerage (CSB) editions (CSB Standard and CSB for Service Providers) alongside modular solutions including Hybrid Cloud Management, Cloud Analytics, Cloud Control, and the Jamcracker DevOps Framework.
Is Jamcracker a public or private company?
Jamcracker is a private company. It is classified as unknown and is currently operating.
When was Jamcracker founded?
Jamcracker was founded in 1999. It employs 101 to 250 people.
Where is Jamcracker based?
Jamcracker is headquartered in Santa Clara, United States, in the North America region.
How does Jamcracker make money?
Three revenue lines are on record. Platform Subscription Licenses are the primary driver. The others are partner Licensing and transaction & Revenue Sharing.
Who are Jamcracker's main competitors?
Direct peers on record are CloudBolt Software, Morpheus (Broadcom/VMware), Scalr, Embotics (Virtana), CloudHealth (VMware/Broadcom) and RightScale (SAP). Broad incumbents are Flexera and Apptio (IBM). Emerging players are Kubecost and Parallels (Cloud).
Does Jamcracker have an API?
Yes. Jamcracker provides API and CSV support for integrating with in-house OSS/BSS systems such as Autotask, SAP, and other business systems. The platform also integrates with external billing systems and tax engines via API. Documentation is available at docs.jamcracker.com. Developer documentation is at docs.jamcracker.com.
What industry is Jamcracker in?
Jamcracker's product category is Cloud Management Platform. Its primary akta.pro industry code is HDABABAE, Hybrid & Multi-Cloud Orchestration (Private-Cloud-Centric), with a secondary code of HDABABAH, Service Catalog, ITSM & Self-Service Provisioning for Private Cloud. Its NAICS code is 5132 and its SIC code is 7372.