Owl Practice

What Owl Practice does

Owl Practice is a Canadian cloud-based practice management and electronic health record (EHR) platform built exclusively for mental health professionals. Founded in 2014 and headquartered in Toronto, the company serves solo practitioners, group practices, students, and educational institutions across Canada, with a recent US-market launch and a French-language sub-brand (Chouette) for Quebec. The platform consolidates scheduling, clinical documentation, billing and integrated payments (via Stripe), telehealth video, secure messaging, client portal, and over 85 automatically scoring clinical measures into a single, purpose-built system. All data is stored on Canadian servers and the platform is designed for compliance with PHIPA and PIPEDA.

The core technology is a web-based, multi-tenant SaaS platform with domain-specific templates (SOAP, DAP, Intake Assessment, Treatment Plan, Progress, Discharge), digital signatures, supervision workflows, and role-based access for group practices. Notable technical components include bank-level encrypted telehealth with non-publicly-searchable account-specific URLs, Level 1 PCI-compliant integrated payments, and a 2025-launched Smart Notes AI notetaker that transcribes therapy sessions and generates structured clinical notes within the PIPEDA-compliant environment.

Owl Practice operates a tiered subscription revenue model: Growth ($60 CAD/month), Advanced ($80 CAD/month), Professional ($100 CAD/month), and a discounted Student tier ($20 CAD/month) for solo practitioners, plus custom-priced Group Plus and Group Plus Video offerings for multi-clinician practices. Go-to-market is primarily self-serve with a 14-day free trial, supported by 1-on-1 onboarding, hands-on migration assistance, and sales-led consultative selling for group practices. The company has scaled to 10,000+ mental health professionals, generates claimed operational outcomes of 11.3 hours saved per practitioner per month and sub-4% no-show rates, and is privately held with no disclosed external funding.

Name

Owl Practice

Legal name

Owl Practice Inc.

Website

https://owlpractice.ca

Company type

Private

Founded year

2014

Operating status

Operating

Headcount range

51–100 employees

Short description

Owl Practice is a Canadian cloud-based EHR and practice management platform built exclusively for mental health professionals, offering scheduling, billing, telehealth, and AI-powered clinical documentation in a PHIPA/PIPEDA-compliant environment.

Ownership category

akta.pro rank

Product category

Mental Health Practice Management Software

NAICS

Computer Systems Design and Related Services (54151)

SIC

Services-Prepackaged Software (7372)

akta.pro primary industry

Behavioral & Mental Health Virtual Care (EAP/Teletherapy) (HLALADAB)

Keywords

• Mental health practice management
• Therapy EHR software
• Telehealth video platform
• Clinical documentation software
• Automated medical billing

Headquarters

HQ city

Toronto

HQ country

Canada

HQ region

North America

Offices1 record

Markets served

GTM type

B2B

Offering type

Software

Cost components

Personnel, Technology or R&D, Marketing or Sales, Infrastructure, Operations

Revenue model

1. Subscription Revenue: Monthly subscription fees for EHR platform access across multiple tiers (Growth, Advanced, Professional) for solo practitioners, with additional per-clinician pricing for group practices. Revenue generated through tiered subscription model with add-on features like Smart Notes AI.

Pricing tiers

Go-to-market motion2 records

Distribution channels3 records

Marketing channels6 records

Core offering

Owl Practice is a cloud-based, all-in-one practice management platform purpose-built for Canadian mental health professionals, including therapists, psychologists, and social workers. The platform unifies scheduling, billing and integrated payments, clinical notes, client records, secure messaging, client portal, and PIPEDA/PHIPA-compliant video therapy, with an AI-powered Smart Notes add-on that transcribes sessions into SOAP, DAP, and Session Summary documentation. It is sold via tiered monthly subscriptions for solo practitioners, students, and group practices.

Product overview

Owl Practice is a unified practice management platform built exclusively for Canadian mental health professionals. The core platform (Owl Practice) provides all essential practice management tools including scheduling, billing, client records, video therapy, secure messaging, and client portal. Smart Notes is an AI-powered add-on that automatically transcribes recorded therapy sessions and generates clinical notes in SOAP, DAP, or Session Summary formats. The platform supports solo practitioners, group practices, students, and educators through tiered pricing plans, all built on Canadian privacy compliance (PIPEDA, PHIPA). The French-language sub-brand Chouette serves Quebec's French-speaking mental health professionals. Built-in integrations with Stripe (payments), Google Calendar, and Apple Calendar complete the ecosystem.

Differentiator

Problem solved

Functional benefit

Brands

• Smart Notes: AI-powered therapy note-taking feature that automatically generates clinical documentation from recorded or uploaded therapy sessions.
• Chouette
• TherapyOwl

Products and services

• Owl Practice Practice Management Platform All-in-one cloud-based practice management software built exclusively for Canadian mental health professionals, including therapists, psychologists, and social workers. The platform unifies scheduling, billing, integrated payments, client records, clinical notes/templates, video therapy, secure messaging, and a client portal, all compliant with PHIPA and PIPEDA. Sold to solo practitioners, group practices, students, and educational institutions via tiered monthly subscriptions with a 14-day free trial and 1-on-1 onboarding.
• Smart Notes AI Notetaker AI-powered therapy notetaker add-on for Owl Practice subscribers that automatically transcribes recorded or uploaded therapy sessions and generates editable clinical notes in SOAP, DAP, or Session Summary formats. Uses generative AI and natural language processing within Owl Practice's secure, PIPEDA-compliant environment, allowing therapists to review, edit, and finalize every note.
• TherapyOwl Client Directory Online therapist directory at TherapyOwl.ca operated by Owl Practice for client acquisition, allowing mental health professionals to list their practice and connect with prospective clients across North America. Premium listing features include a profile gallery, booking button integration with Owl Practice, and analytics.

Quantifiable outcome

• Saves practitioners 11.3 hours per month on practice administration
• +1 more outcomes

Named customers8 records

Segments4 records

Ideal customer profiles4 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration3 records

AI capability5 records

Feature6 records

Partnerships

Eleven partnerships are on record, tiered minor and core.

• PESIminorGTM or Marketing PartnerPESI provides continuing education (CE) credits for mental health professionals through live, on-demand, and in-person trainings. Owl Practice customers receive a discount on PESI's courses and digital seminars accessible through the Owl platform.
• ADPminorGTM or Marketing PartnerADP provides cloud-based HR and payroll solutions. Owl Practice customers receive 25% off ADP's HR and Payroll solutions plus free implementation.
• TherapyOwlcoreGTM or Marketing PartnerTherapyOwl is a client acquisition marketplace operated by Owl Practice. It enables therapists to create listings for prospective clients to find them. Premium features include profile gallery, booking button integration with Owl Practice, and analytics.
• Michener Institute for Applied Health SciencescoreStrategic or Co-development PartnerEducational institution partner providing Owl Practice access to students for training purposes. Owl provides specialized student pricing and supervisor integration features.
• York UniversitycoreStrategic or Co-development PartnerEducational institution partner. York University social work and psychology students use Owl Practice for training in practice management.
• University of British Columbia (UBC)coreStrategic or Co-development PartnerEducational institution partner. UBC students and faculty use Owl Practice for mental health practice training.
• Fraser CollegecoreStrategic or Co-development PartnerEducational institution partner providing Owl Practice access to students for mental health program training.
• Bishops UniversitycoreStrategic or Co-development PartnerEducational institution partner. Bishops University students use Owl Practice for practice management training.
• George Brown CollegecoreStrategic or Co-development PartnerEducational institution partner providing Owl Practice to students in mental health and social work programs.
• Adler UniversitycoreStrategic or Co-development PartnerEducational institution partner offering Owl Practice to students in psychology and counseling programs.
• Osgoode Hall Law SchoolcoreStrategic or Co-development PartnerEducational institution partner. Osgoode students use Owl Practice for mental health practice management training.

Scale indicators3 records

Recent moves6 records

Expansion highlights6 records

Direct peers

• Cliniko: Practice management software for clinics and allied health practitioners worldwide, with notes, appointments, and payments. Comparable on all-in-one platform model and vertical-fit customization, though less mental-health-specialized.
• Doxy.me: Browser-based teletherapy and telehealth platform widely used by mental-health clinicians. Comparable on integrated video-therapy functionality that complements or competes with Owl's telehealth stack.
• SimplePractice: US-based practice management software purpose-built for mental health practitioners, offering EHR, telehealth, billing, and AI documentation. Lead direct competitor in the mental-health-specific EHR category Owl targets.
• TherapyNotes: Mental-health-focused practice management and EHR serving therapists, psychologists, and social workers in the US. Direct competitor on mental-health vertical specialization, clinical note templates, and integrated billing.
• Power Diary: Practice management system for allied health and mental health professionals with online booking, clinical notes, and telehealth. Comparable on subscription SaaS model and solo/group practitioner focus.
• Jane App: Canadian practice management platform for health and wellness practitioners, explicitly compared to Owl Practice on Owl's own website. Closest direct competitor by geography, target user (private-pay practitioners), and all-in-one feature set including telehealth, charting, and billing.
• Luminello: Mental-health EHR and practice management built specifically for psychiatrists, psychologists, and therapists. Comparable on mental-health vertical specialization and integrated clinical/prescribing workflows.
• TheraNest: Practice management software targeting mental health, behavioral health, and substance abuse practices, with EHR, scheduling, telehealth, and progress-note libraries. Compares directly to Owl in mental-health vertical scope and SMB customer profile.

Emerging players

• Sessions Health: Mental-health-focused practice management platform with notes, billing, telehealth, and AI-assisted documentation. Emerging direct competitor especially relevant to Owl's Smart Notes feature.

Broad incumbents

• Tebra: End-to-end practice management, EHR, and billing platform formed from the merger of Kareo and PatientPop; larger incumbent with broader medical (not mental-health-specialized) footprint and meaningfully greater capital backing.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xtwitter.com/owlpractice
• YouTubeyoutube.com/channel/UCAZ8U0-dBaimMc5cmaWRwlw
• Facebookfacebook.com/owlpractice
• LinkedInlinkedin.com/company/owl-practice-inc-

Compliance4 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles2 records

Subsidiaries1 record

Funding overview

Funding rounds1 record

Investors1 record

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Owl Practice