Doxy.me
Doxy.me is a privately held, browser-based telemedicine platform providing HIPAA-compliant video consultations to over one million healthcare providers worldwide via a freemium model, with premium subscription tiers adding clinical workflow tools, AI documentation, and interpretation services.
- Company typePrivate
- Founded2014
- HeadquartersCharleston, United States
- Headcount101–250
- GTM typeB2B
- OfferingSoftware
What Doxy.me does
Doxy.me Inc. is a privately held, Charleston, South Carolina-based telemedicine platform founded in 2014 that provides browser-based, HIPAA-compliant video consultation infrastructure to over one million healthcare providers worldwide. The platform is purpose-built for clinical use, requiring no downloads, no patient login, and no app installation — patients join sessions via a unique provider URL (e.g., doxy.me/DrParker) from any browser on any device. Its core architecture relies on WebRTC peer-to-peer video with end-to-end encryption, powered by Vonage Video API for video sessions, Twilio for SMS notifications, Ably for real-time messaging, Stripe for payments, and Frontegg for authentication. The product surface extends beyond video into a comprehensive clinical workflow suite including a virtual waiting room, teleconsent forms, SOAP/DAP documentation templates, session transcripts, EMDR therapy tools, CBT activities, whiteboard collaboration, interpreter integration (via Voyce), integrated fax, payment processing, and an AI-powered Scribe for automatic note generation.
Doxy.me monetizes through a freemium model: a free tier with a no-cost Business Associate Agreement (BAA) drives top-of-funnel adoption among solo practitioners and small clinics, while paid subscription tiers unlock advanced clinical features (Scribe, transcripts, custom branding, assessments, group calls, shared rooms) on monthly or annual billing, with enterprise custom contracts available for larger healthcare organizations. Go-to-market is product-led with a self-serve signup flow supplemented by content marketing (Telehealth.org, Inside Telemedicine blog), customer case studies, and category-leader recognition on G2 and GetApp. The customer base spans mental health therapists, MSK providers (Airrosti), weight-loss startups (Henry Meds), nonprofit mobile clinics (TeleHealth Van), and underserved-community programs (Family & Children's Services), with no disclosed institutional funding, suggesting a bootstrapped, founder-led operating model.
Strategic activity in 2024–2025 includes the acquisition of the Telemental Health Institute (May 2025), a VR Exposure Therapy platform partnership with Lucid Reality Labs backed by NIMH funding (October 2025), a medical interpretation partnership with Voyce (May 2024), and the launch of the Flex MSK care program with Airrosti (2025) — collectively signaling an expansion from horizontal video infrastructure into verticalized clinical enablement and immersive therapeutic modalities. Compliance posture spans HIPAA, SOC 2 Type II, GDPR, CPRA, PHIPA/PIPEDA, and HITECH.
Doxy.me firmographics
Firmographics- Name
- Doxy.me
- Legal name
- Doxy.me Inc.
- Website
- https://doxy.me
- Company type
- Private
- Founded year
- 2014
- Operating status
- Operating
- Headcount range
- 101–250 employees
- Short description
- Doxy.me is a privately held, browser-based telemedicine platform providing HIPAA-compliant video consultations to over one million healthcare providers worldwide via a freemium model, with premium subscription tiers adding clinical workflow tools, AI documentation, and interpretation services.
- Ownership category
- akta.pro rank
Doxy.me industry classification
Industry- Product category
- Telehealth Software
- NAICS
- Computer Systems Design and Related Services (54151)
- SIC
- Services-Computer Programming, Data Processing, Etc. (7370)
- akta.pro primary industry
- Virtual Visit & Video Conferencing APIs/SDKs (HIPAA-compliant) (HLALAKAA)
Keywords
Where Doxy.me is headquartered
LocationHeadquarters
- HQ city
- Charleston
- HQ country
- United States
- HQ region
- North America
Offices1 record
Markets served
Doxy.me business model
Business model- GTM type
- B2B
- Offering type
- Software
- Cost components
- Technology or R&D, Infrastructure, Personnel, Marketing or Sales, Operations
Revenue model
- Free Tier (Freemium): Doxy.me offers a free tier with a free BAA, enabling individual providers and small practices to adopt the platform at no cost. This serves as the primary acquisition funnel, with free users converting to paid plans as their practice grows.
- Premium Subscription Plans: Paid subscription tiers offering advanced features including clinic branding, custom waiting rooms, assessments, EMDR, interpreter services, scribe AI, fax, payment processing, session recording, transcripts, and extended capabilities. Pricing is tiered with monthly and annual billing options. Enterprise custom contracts are available for larger organizations.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Freemium | Monthly | Free tier with HIPAA compliance and core telehealth features for individual providers. |
| Subscription | Annual | Premium paid tiers with advanced clinical features for solo practitioners and small clinics. |
| Freemium | Pay-as-you-go | Day Pass — 24-hour trial of premium features. |
Go-to-market motion2 records
Distribution channels3 records
Marketing channels6 records
Doxy.me product offering
Product offeringCore offering
Doxy.me is a browser-based telemedicine video platform purpose-built for healthcare professionals to conduct HIPAA-compliant video consultations with patients. The platform enables zero-friction access via unique provider URLs with no downloads, no patient login, and no app installation required. It offers a free tier with a free BAA for individual providers, plus premium subscription plans with clinical documentation tools, group calls, EMDR, CBT activities, interpreter services, AI-powered scribe, payment processing, and integrated fax.
Product overview
Doxy.me is a browser-based telemedicine platform designed solely for healthcare professionals, providing HIPAA-compliant video consultations between providers and patients. The core offering includes video sessions accessible via unique URLs with no downloads or patient login required. The platform features a Virtual Waiting Room, session documentation tools (SOAP/DAP notes, transcripts), teleconsent forms, group calls, screen sharing, and chat. Premium add-ons include AI-powered Scribe for documentation, session recording, transcription, EMDR therapy tools, CBT activities, whiteboard, interpreter services (via Voyce), file/photo transfer, fax, payment processing (via Stripe), closed captions, and custom clinic branding. The platform is SOC 2-certified and undergoes annual HIPAA compliance audits.
Differentiator
Problem solved
Functional benefit
Products and services
- Doxy.me Telemedicine Platform Browser-based telemedicine video platform enabling HIPAA-compliant video consultations between healthcare providers and patients. Requires no downloads or patient login; sessions accessible via unique provider URLs.
- Doxy.me Scribe (AI Documentation Assistant) AI-powered documentation assistant that helps providers create session notes and clinical documentation automatically during telehealth sessions.
- VIP Chat (Airrosti + Doxy.me) Industry-first, no-cost, no-obligation virtual consultation service powered by doxy.me enabling individuals to book a free 15-minute video appointment with a musculoskeletal expert for symptom discussion and guidance.
- Flex MSK Care Program (Airrosti + Doxy.me) Digital-first musculoskeletal care program combining proprietary muscle and joint assessments, personalized exercise programming, a complimentary rehab toolkit, and 24/7 support via doxy.me video calls or chat.
- VR Exposure Therapy Platform Immersive, therapist-guided VR treatment platform for phobias, PTSD, and panic disorders, featuring customizable virtual environments with realistic animal stimuli across 14 dog breeds, 6 spider species, and 8 snake species, enabling clinicians to control exposure intensity in real time.
- Doxy.me Mobile App
Quantifiable outcome
- Trusted by over 1 million healthcare providers
- +8 more outcomes
Companies that use Doxy.me
Customer profileNamed customers5 records
Segments5 records
Ideal customer profiles4 records
Doxy.me technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration9 records
Feature26 records
Doxy.me partnerships and signals
Strategic signalPartnerships
Three partnerships are on record, tiered core and strategic.
- Lucid Reality LabscoreDoxy.me partnered with Lucid Reality Labs to develop a VR Exposure Therapy platform for immersive, therapist-guided treatment of phobias, PTSD, and panic disorders. The platform is funded by the National Institute of Mental Health (NIMH) with research collaboration from the University of South Florida. It features customizable virtual environments with realistic animal stimuli and is currently undergoing clinical trials.
- VoycestrategicDoxy.me partnered with Voyce as its medical interpretation partner, enabling providers to deliver telehealth sessions with live medical interpretation across multiple languages directly within the doxy.me platform — extending accessibility to diverse and multilingual patient populations.
- University of South FloridastrategicUniversity of South Florida serves as the research collaborator on the VR Exposure Therapy platform project, contributing clinical research expertise alongside NIMH funding and Lucid Reality Labs development.
Scale indicators9 records
Recent moves6 records
Expansion highlights5 records
Doxy.me competitors and assessment
Company assessmentDirect peers
- TherapyNotes: TherapyNotes combines EHR, scheduling, and integrated telehealth video for behavioral health providers, competing for the same mental-health practitioner customers that anchor Doxy.me's user base.
- SimplePractice: SimplePractice is a practice-management + telehealth platform built for solo therapists and small mental health practices, overlapping significantly with Doxy.me's largest customer segment.
- Doximity Dialer: Doximity's telehealth dialer and video tools target the same clinician base as Doxy.me, offering browser- and app-based secure calling with a large physician network effect.
- Zoom for Healthcare: Zoom's HIPAA-compliant healthcare offering provides browser-based video visits and is directly comparable to Doxy.me's core platform, competing for the same solo-practitioner and small-clinic segment with a much larger brand footprint.
- Updox (EverCommerce): Updox provides HIPAA-compliant video chat, secure messaging, and patient engagement tools to small and mid-sized practices, overlapping with Doxy.me's SMB telehealth positioning.
- Mend: Mend offers patient-self-scheduling, automated reminders, and HIPAA-compliant telehealth video targeted at specialty practices and clinics — a comparable telehealth workflow platform to Doxy.me.
- VSee: VSee provides a HIPAA-compliant telehealth video platform with waiting rooms and clinical workflows, directly comparable to Doxy.me in positioning and feature set.
Broad incumbents
- Amwell: Amwell is a large-scale, health-system-focused virtual care platform with deep EHR integrations and a wide service portfolio, competing indirectly with Doxy.me in the same provider ecosystem.
- Teladoc Health: Teladoc is a publicly traded incumbent offering a broad virtual care platform spanning primary, mental, and specialty care; it competes with Doxy.me in the enterprise and payer markets while serving overlapping customer profiles.
Others
- Vonage Video API: Vonage provides the underlying video API infrastructure that powers Doxy.me's core telemedicine calls, making it both a critical vendor and an adjacent enabler in the telehealth stack.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat6 records
Key risks6 records
Key highlights7 records
Customer concentration
Doxy.me social profiles
Digital presenceDoxy.me compliance and trust
Trust signalCompliance7 records
Doxy.me financial estimates
Financial estimateRevenue estimate
Valuation estimate
Doxy.me leadership team
Management profileNumber of profiles
Profiles2 records
Doxy.me funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Doxy.me M&A and investment
M&A and investmentM&A1 record
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Doxy.me
What does Doxy.me do?
Doxy.me is a browser-based telemedicine video platform purpose-built for healthcare professionals to conduct HIPAA-compliant video consultations with patients. The platform enables zero-friction access via unique provider URLs with no downloads, no patient login, and no app installation required. It offers a free tier with a free BAA for individual providers, plus premium subscription plans with clinical documentation tools, group calls, EMDR, CBT activities, interpreter services, AI-powered scribe, payment processing, and integrated fax.
Is Doxy.me a public or private company?
Doxy.me is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was Doxy.me founded?
Doxy.me was founded in 2014. It employs 101 to 250 people.
Where is Doxy.me based?
Doxy.me is headquartered in Charleston, United States, in the North America region.
How does Doxy.me make money?
Two revenue lines are on record. Free Tier (Freemium) is the primary driver. The others are premium Subscription Plans.
Who are Doxy.me's main competitors?
Direct peers on record are TherapyNotes, SimplePractice, Doximity Dialer, Zoom for Healthcare, Updox (EverCommerce), Mend and VSee. Broad incumbents are Amwell and Teladoc Health. Vonage Video API is listed as an others.
Does Doxy.me have an API?
No public API is recorded for Doxy.me.
What industry is Doxy.me in?
Doxy.me's product category is Telehealth Software. Its primary akta.pro industry code is HLALAKAA, Virtual Visit & Video Conferencing APIs/SDKs (HIPAA-compliant). Its NAICS code is 54151 and its SIC code is 7370.