CNYRIC

What CNYRIC does

CNYRIC (Central New York Regional Information Center) is a division of OCM BOCES (Onondaga-Cortland-Madison Board of Cooperative Educational Services) that delivers a comprehensive portfolio of educational technology services to 50+ school districts across Central New York State, in coordination with three partner BOCES (CiTi, Cayuga-Onondaga, and Tompkins-Seneca-Tioga). The core technology stack is centered on SchoolTool, a student information system (SIS) hosted in multi-tenant cloud instances (cnyric01-10.schooltool.com) that manages enrollment, grades, attendance, and scheduling for districts. This is augmented by an Educational Data Warehouse that reports 127,721 student enrollment records to NYSED annually, a 24/7 Network Operations Center (NOC), Managed Detection and Response (MDR) cybersecurity delivered with Blackpoint, an Infrastructure-as-a-Service cloud offering, a SOC 2 Type 2-aligned data privacy and security practice, and a wide catalog of hosted applications including IEP Direct, Frontline IEP, WinCap, ParentSquare, Cognos Analytics, and the proprietary TempEdit CMS.

The business operates as a publicly funded educational service cooperative rather than a commercial vendor. Revenue is generated through cooperative service agreements with member districts and BOCES, consortium purchasing (including the E-rate Consortium that secures over $3M annually in federal telecom subsidies), and pricing determined per-service within annual BOCES service catalogs. CNYRIC procured $12M in technology projects for member schools in the most recent fiscal year, while operational scale is reflected in 6,265 technical repair tickets, 600 service desk customers, 24,938 payroll checks processed, and 38 websites supported (34 districts plus 4 municipalities). Distribution is direct via field relationships, technology collaborative meetings, the annual RIC One statewide conference, and the DPO Download podcast, with services delivered through both remote and on-site support channels.

Strategically, CNYRIC is broadening beyond its traditional SIS/data warehousing role into cybersecurity services (MDR launched 2024 in partnership with Blackpoint, MFA via Okta), expanded educational application hosting, and is participating in the RIC One Data Privacy and Security Services statewide initiative. Recent organizational moves include two new Assistant Directors hired in 2025 (Alexandra Ackerman and Reneé A. Burgess, Ed.D.) and a 2024 AESA Exemplary Service and Innovation Award for contributions to statewide student data protection. The organization is governed by the OCM BOCES Board of Education and does not have external equity investors.

Name

CNYRIC

Legal name

Central New York Regional Information Center

Website

https://cnyric.org

Company type

Private

Founded year

1900

Operating status

Operating

Headcount range

251–500 employees

Short description

CNYRIC is a division of OCM BOCES providing educational technology services — including SchoolTool SIS, data warehousing, network operations, MDR cybersecurity, and financial services — to 50+ K-12 school districts across Central New York through cooperative BOCES agreements.

Ownership category

akta.pro rank

Product category

Educational Technology Services

NAICS

Educational Services (611), Computer Facilities Management Services (541513)

SIC

Services-Educational Services (8200)

akta.pro primary industry

Student Information Systems (SIS) & School Administration Platforms (EDAJAMAB)

akta.pro secondary industries

School IT Infrastructure & Cybersecurity for K–12 (Network, Identity, SSO) (EDAJAMAM), Parent/Student Portals, Communications & Consent Management (EDAFAEAK), Student Information Systems (SIS) & Master Data Management (EDAJAHAA)

Keywords

• Educational technology services
• Student information systems
• School district IT support
• E-rate funding services
• Regional information center

Headquarters

HQ city

Syracuse

HQ country

United States

HQ region

North America

Offices2 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Technology or R&D, Infrastructure, Operations, Marketing or Sales

Revenue model

1. BOCES/Government Funding: CNYRIC operates as a division of OCM BOCES, funded through cooperative educational services agreements with member school districts and BOCES organizations. Services are procured through consortium buying power and cooperative purchasing.

Go-to-market motion1 record

Distribution channels4 records

Marketing channels6 records

Core offering

CNYRIC provides a comprehensive suite of technology services to K-12 school districts and BOCES across Central New York. Its core offerings include the SchoolTool student information system hosting student enrollment, grades, attendance and scheduling for 50+ districts, a statewide Data Warehouse managing 127,721 enrollment records, 24/7 Network Operations Center monitoring, E-rate program management securing over $3 million annually, Managed Detection and Response cybersecurity, technical repair, infrastructure-as-a-service, financial and payroll services, and website/communications platforms.

Product overview

CNYRIC operates as a Regional Information Center (RIC) providing a comprehensive suite of educational technology services to school districts across Central New York. The portfolio centers on SchoolTool as the core student information system managing enrollment, grades, attendance, and scheduling for 50+ districts, supported by complementary modules including Data Warehouse for statewide reporting, Technical Repair Services for device maintenance, Managed Technical Support for ongoing IT assistance, and Infrastructure as a Service for cloud resources. Communication needs are served through e-Communications with platforms like Apptegy and ParentSquare. Network operations include WAN connectivity, E-Rate program management, and 24/7 Managed Detection and Response (MDR) using AI-powered threat monitoring. Financial Services, Test Scoring, Food Service Systems, Athletic Applications, and College/Career tools round out the ecosystem. The organization also provides website content management via TempEdit and participates in the RIC One Data Privacy and Security Service statewide initiative.

Differentiator

Problem solved

Functional benefit

Products and services

• SchoolTool Cloud-hosted student information system managing student enrollment, grades, attendance, scheduling, and health records for 50+ Central New York school districts, with Microsoft and Google SSO integration.
• Data Warehouse Educational data repository that aggregates student information from multiple districts for statewide reporting to NYSED, including SIRS Level 2 data warehouse and district data coordination services.
• Technical Repair Services Device repair service for Chromebooks, tablets, printers, laptops, and desktop computers. Authorized warranty center for Apple, Dell, Hewlett Packard, Lenovo, and Acer, handling 6,265 repair tickets annually.
• Managed Technical Support Ongoing IT support service for districts including help desk, hardware priority service, and call center services for 600 customers annually.
• Infrastructure as a Service Cloud infrastructure provisioning including server storage, remote server support, and Cameyo remote application delivery for districts.
• e-Communications Communication services including Apptegy, Blackboard Community Engagement, digital signage, graphic design, mobile website apps, ParentSquare, Remind, School Messenger, Siteimprove, tip411, and website design, supporting 34 district and 4 municipal websites.
• Network/Telecom/E-Rate Services Wide area network connectivity, telecommunications, voice services, VoIP, telephone billing, and full E-Rate program management from competitive bidding through project management, securing over $3 million annually for 50 districts.
• Data Privacy & Security Service Security services including content filtering, identity management, managed antivirus, managed detection response, Mimecast, security assessment & testing, and security awareness training, as part of the RIC One statewide DPSS initiative.
• Financial Services Financial management services including nVision, School ERP Pro (IVEE), Time Clock Plus, and WinCap, processing 24,938 payroll checks annually for member districts.
• Managed Detection and Response (MDR) 24/7 AI-powered cybersecurity monitoring delivered in partnership with Blackpoint that combines artificial intelligence with human cyber analyst expertise to monitor network infrastructure, detect anomalies, and automatically disconnect compromised devices.
• Test Scoring Services Assessment scoring services including NYS Testing Support, OSC-Online Scoring, Regents Test Scoring, and support for paper answer sheets and computer-based testing.
• TempEdit Web content management system for district websites featuring Admin Console, Create A button for streamlined page creation, integrated Images & Files management, and ADA compliance tools.
• Food Service Systems Meal management services including Back of House, Mosaic, and NUTRIkids platforms supporting food service operations across member districts.
• Athletic Applications Sports management platforms including Aktivate (Schedule Galaxy), Arbiter Game, ArbiterPay, FamilyID, Honest Game, and HUDL covering scheduling, game management, payment processing, and registration for school athletics.
• College and Career Applications Post-secondary readiness tools including Bridges, Frontline Guidance Direct, Naviance, SchoolLinks, SCOIR, and Xello for college applications, career exploration, and student pathway planning.
• Assessment & Survey Applications Academic assessment platforms including AIMSWeb Plus, BIMAS-2, eDoctrina, FastBridge Learning, iReady, LinkIt, NWEA MAP, Renaissance Learning STAR, and School Climate Surveys.
• Printing Services High-volume printing and finishing services including digital printing, ID badge production, and managed desktop printing for districts across the region.
• CNYRIC Secure Portal Centralized web portal providing districts with secure single-sign-on access to CNYRIC services, applications, and resources.

Named customers9 records

Segments3 records

Ideal customer profiles3 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration20 records

AI capability3 records

Feature4 records

Partnerships

Seven partnerships are on record, tiered core and minor.

• BlackpointcoreTechnology or IntegrationCNYRIC partnered with Blackpoint to offer Managed Detection and Response (MDR) protection, providing 24/7 network monitoring combining AI with human expertise for constant infrastructure monitoring.
• OktacoreTechnology or IntegrationCNYRIC partners with Okta to provide multi-factor authentication (MFA) cybersecurity solutions for districts, adding an additional layer of security to district logins.
• EduTech (Wayne-Finger Lakes BOCES subsidiary)minorStrategic or Co-development PartnerCNYRIC's EDS team met with EduTech to discuss data reporting and facilitation, sharing best practices for operating efficiently while maintaining proactive approaches to meeting mandated deadlines.
• RIC OnecoreStrategic or Co-development PartnerRIC One is a statewide initiative of 12 New York State Regional Information Centers providing Data Privacy and Security Services (DPSS) to help districts navigate Ed Law 2-d and Part 121 Regulations. CNYRIC actively participates in this initiative.
• TALAS SecurityminorImplementation/ SI/ Consulting PartnerTALAS Security helped conduct and moderate a tabletop cybersecurity exercise for CNYRIC and OCM BOCES teams to strengthen incident response coordination and decision-making.
• MindexcoreTechnology or IntegrationMindex is the parent company of SchoolTool, the student information system used by CNYRIC to serve districts. CNYRIC works with Mindex to develop custom solutions for district data needs.
• American Red CrossminorOthersThe American Red Cross conducted CPR & AED training at CNYRIC campus for employees, providing hands-on training for responding to cardiac arrest emergencies.

Scale indicators10 records

Recent moves6 records

Expansion highlights6 records

Others

• Blackpoint Cyber: Blackpoint is CNYRIC's technology partner delivering the 24/7 MDR cybersecurity service. As an ecosystem partner, it enables CNYRIC to extend into AI-driven network monitoring without building the capability in-house; alternatively, similar MDR providers could be substituted by districts bypassing CNYRIC.
• ClassLink: ClassLink is a partner of CNYRIC for SSO and identity management in K-12. While not a direct competitor, ClassLink's identity layer complements or could in some cases substitute elements of CNYRIC's broader technology stack for member districts.

Broad incumbents

• Tyler Technologies (School ERP): Tyler Technologies provides school ERP and financial management software that overlaps with CNYRIC's Financial Services (WinCap, nVision, IVEE) and data reporting offerings, and is frequently evaluated by districts alongside BOCES-provided solutions.
• PowerSchool: PowerSchool is the largest K-12 SIS and unified classroom/operations platform provider in North America. It competes directly with CNYRIC's SchoolTool SIS, ERP, and analytics services but at national scale, often replacing or being layered alongside RIC-provided systems.
• Frontline Education: Frontline Education provides K-12 administrative software across HR, special education (Frontline IEP — already integrated by CNYRIC), student services, and business operations. It competes with several of CNYRIC's add-on modules and is often used in parallel with RIC-provided SIS.

Direct peers

• Skyward: Skyward is a K-12 SIS and school ERP vendor serving districts nationwide. It competes directly with CNYRIC's SchoolTool SIS and Financial Services offerings (WinCap, nVision) on functionality and cloud deployment.
• Erie 1 BOCES (WNYRIC): Erie 1 BOCES operates the Western New York Regional Information Center (WNYRIC), one of the 12 NY Regional Information Centers that share CNYRIC's structure, governance, and service portfolio for K-12 districts. It is the most structurally comparable peer in CNYRIC's RIC One collaboration.
• Infinite Campus: Infinite Campus provides a K-12 SIS platform widely used by US districts. It is a direct competitor to CNYRIC's SchoolTool SIS for new district sales and a parallel solution to the data warehousing and state reporting services CNYRIC centralizes.
• Monroe 2-Orleans BOCES RIC: Monroe 2-Orleans BOCES operates a Regional Information Center serving districts in the Rochester, NY region. It is part of the RIC One statewide initiative alongside CNYRIC and offers an overlapping portfolio of SIS, data, network, and E-rate services to its member districts.
• Broome-Tioga BOCES SCRIC: Broome-Tioga BOCES operates the South Central Regional Information Center (SCRIC) — one of CNYRIC's 12 RIC peers statewide. It provides the same model of SIS, network, data, and E-rate services to districts in the Southern Tier; notably, it was the prior employer of CNYRIC's incoming Assistant Director Alexandra Ackerman.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/cnyric

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Profiles9 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about CNYRIC