Horizon Services

What Horizon Services does

Horizon Services, LLC is a privately held residential home services company headquartered in Wilmington, Delaware, founded in 1987 as Geiger Services and rebranded under its current name in 2001. The company delivers HVAC, plumbing, heating, cooling, and electrical services to homeowners across Delaware, Pennsylvania, New Jersey, and Maryland, and more recently North Carolina through its Schwartz Plumbing partnership. Operations run through seven physical offices and a fleet of more than 300 fully stocked service vehicles, with a stated capacity for same-day service, next-day installations, and 24/7 emergency response at no overtime charge. Management discloses serving 16,800+ homeowners annually.

The business operates four core service lines (air conditioning, heating, plumbing, electrical) plus adjacent offerings including indoor air quality, water treatment, whole-home generators, and EV charger installation. Revenue is generated primarily through transactional service visits and flat-rate job pricing, supplemented by the Comfort360 recurring membership program (15% service discount, waived diagnostics, priority scheduling, $500 install credit) and consumer financing through GreenSky and GoodLeap. The go-to-market motion is direct-to-consumer: homeowners book via a 24/7 call center, website scheduling, or email/SMS, with marketing spanning paid search, SEO, content, radio/TV, local sports sponsorships (Philadelphia Union, Orioles, Aberdeen Ironbirds, Citizens Bank Park), and community programs (Warm The Heart, Feel The Love).

Horizon has pursued a multi-brand roll-up strategy, completing mergers and partnerships with First Class HVAC, Hawke Electrical, Kagel's Heating & Air Conditioning, SABRS Home Comfort, Level Home Services, Schwartz Plumbing, Hutchinson Plumbing Heating Cooling (2020), Casteel (2017), and Gold Medal Service (2017). Founder Dave Geiger remains CEO, and Paul Argyropoulos was appointed Chief People Officer (Interim) in January 2026 to professionalize workforce operations for continued integration. The company carries no external disclosed institutional investment.

Name

Horizon Services

Legal name

Horizon Services, LLC

Website

https://horizonservices.com

Company type

Private

Founded year

1987

Operating status

Operating

Headcount range

501–1,000 employees

Short description

Horizon Services is a privately held residential HVAC, plumbing, and electrical services provider operating across Delaware, Pennsylvania, New Jersey, Maryland, and North Carolina, serving 16,800+ homeowners annually via a fleet of 300+ trucks and seven regional offices.

Ownership category

akta.pro rank

Headquarters

HQ city

Wilmington

HQ country

United States

HQ region

North America

Offices7 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Technology or R&D, Infrastructure, Supply Chain, Others

Revenue model

1. Service Visits and Repairs: Revenue generated from diagnostic visits, repairs, and service calls for HVAC, plumbing, heating, cooling, and electrical systems. Charges by job, not by the hour, with upfront flat-rate pricing.
2. Comfort360 Membership Program: Recurring membership program providing 15% off all services, instant $500 HVAC install credit, waived diagnostic fees, priority scheduling, and members-only extended warranty.
3. System Installations: Revenue from new HVAC system installations, water heater replacements, and other equipment installations with financing options available through GreenSky and GoodLeap.

Pricing tiers

Go-to-market motion1 record

Distribution channels2 records

Marketing channels8 records

Core offering

Horizon Services is a multi-state residential home services provider that sells and delivers HVAC, plumbing, heating, cooling, and electrical repair, installation, and maintenance services to homeowners across Delaware, Pennsylvania, New Jersey, and Maryland. Services are dispatched from a fleet of 300+ fully stocked trucks on a same-day, next-day, and 24/7 emergency basis, with flat-rate per-job pricing and financing options. The offering is supported by the Comfort360 recurring membership program providing discounts, waived diagnostic fees, and priority scheduling.

Product overview

Horizon Services is a multi-state residential home services company offering a unified portfolio of HVAC, plumbing, and electrical services across Delaware, Pennsylvania, New Jersey, and Maryland. The core offering comprises four primary service lines: Air Conditioning Services (repair, installation, tune-up, replacement), Heating Services (furnace, heat pump, boiler services), Plumbing Services (drain clearing, water heater, sewer/water line, sump pumps, gas lines), and Electrical Services (repair, installation, panel upgrades, generators, EV charging). These core services are supported by supplementary offerings including Indoor Air Quality products (air cleaners, humidifiers, UV lights, air purification devices), the Comfort360 Membership Program (annual maintenance plan with 15% discounts and priority scheduling), and specialized services such as water treatment systems, generator installation, and electrical panel upgrades. The company operates with a fleet of over 300 fully stocked trucks and emphasizes same-day service, next-day installation, 24/7 emergency response with no overtime charges, and upfront pricing.

Differentiator

Problem solved

Functional benefit

Brands

• First Class HVAC: HVAC services partner serving Delmarva families for over 40 years, merged with Horizon Services to provide heating, cooling, and plumbing services.
• Hawke Electrical
• Kagel's Heating & Air Conditioning
• SABRS Home Comfort
• Schwartz Plumbing

Products and services

• Air Conditioning Services Comprehensive air conditioning services including AC repair, installation, replacement, and tune-up for central air conditioners, heat pumps, and ductless systems for residential homeowners across Delaware, Pennsylvania, New Jersey, and Maryland.
• Heating Services Full-range heating services including furnace, heat pump, and boiler repair, installation, tune-up, and replacement for residential properties throughout the Mid-Atlantic region.
• Plumbing Services Complete plumbing solutions including drain clearing, water heater repair and replacement, sewer and water line services, sump pumps, garbage disposal, hydro jetting, gas lines, and water treatment systems for residential customers.
• Electrical Services Professional electrical services including repair, installation, inspections, remodeling, wiring, panel upgrades, circuit breakers, lighting, whole-house generators, surge protection, and EV charger installation for residential homes.
• Indoor Air Quality Services Indoor air quality solutions including air cleaners, humidifiers, dehumidifiers, UV lights, high-efficiency filters, and whole-home air purification devices such as Phenomenal Aire and Lennox PureAir for residential customers.
• Comfort360 Membership Program Annual membership program providing 15% off all services, instant $500 HVAC install credit, waived diagnostic fees with repairs, priority scheduling, 24/7 support, members-only extended warranty, and two seasonal tune-ups per year for residential homeowners.
• Seasonal HVAC Tune-Up $109 seasonal HVAC tune-up service including inspection and cleaning of heating or cooling systems, with a No Breakdown Guarantee where the tune-up cost applies to any repair needed during the season for residential customers.
• Water Heater Services Water heater repair, replacement, and tankless water heater installation services with up to $400 off replacements and 0% interest financing for qualified residential buyers.
• Whole-House Generator Installation Whole-home generator installation services with up to $1,500 off for units over 20kW or $750 off for units up to 20kW, including free in-home assessment and 0% financing available for residential customers.
• Electrical Panel Upgrade Electrical panel upgrade services with a free surge protection package including lifetime manufacturer warranty and up to $75,000 in connection equipment coverage for residential customers.
• Water Treatment Systems Water treatment solutions including water softening, water filtration, and reverse osmosis systems with free in-home water quality test and up to $750 off treatment systems for residential customers.

Quantifiable outcome

• 16,800+ homeowners trust Horizon every year
• +2 more outcomes

Named customers4 records

Segments1 record

Ideal customer profiles1 record

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

Eleven partnerships are on record, tiered core and minor.

• iFLO ProcoreChannel Partner/ Reseller/ Distributor · 30 July 2025Strategic distribution partnership across 29 locations for product distribution and service delivery expansion.
• First Class HVACcoreStrategic or Co-development PartnerFirst Class HVAC has merged with Horizon Services to expand cooling, heating, and plumbing services to more families in Delaware, Pennsylvania, New Jersey, and Maryland. First Class has served Delmarva families for over 40 years.
• Hawke Electrical, Inc.coreStrategic or Co-development PartnerHawke Electrical, Inc. is merging with Horizon Services. With over 20 years of industry experience, Hawke Electrical handles residential and commercial electrical work including EV charging, generators, and smart home installations.
• Kagel's Heating & Air Conditioning, Inc.coreStrategic or Co-development PartnerKagel's Heating & Air Conditioning, Inc. has merged with Horizon Services. Kagel's has over 30 years of experience providing homeowners with HVAC repair services in New Jersey since 1991.
• Level Home ServicescoreStrategic or Co-development PartnerLevel Home Services partnership extends HVAC and plumbing maintenance, repairs, and installations throughout Maryland, New Jersey, Pennsylvania, and Delaware. Level Home Services has provided services for 50 years in Central Maryland.
• SABRS Home Comfort LLCcoreStrategic or Co-development PartnerSABRS Home Comfort LLC merger with Horizon Services. SABRS has provided high-quality heating and cooling services to Delaware's Eastern Sussex County for over 30 years.
• Schwartz Plumbing Co.coreStrategic or Co-development PartnerSchwartz Plumbing Co. partnership expands Horizon Services' plumbing solutions to North Carolina residents. Schwartz has served the Triangle area since 1991.
• PSE&G (Public Service Electric & Gas)minorGTM or Marketing PartnerPSE&G offers rebates up to $1,050 on energy efficient equipment for New Jersey customers. Exclusive 84-month On-Bill Repayment Program for qualified systems.
• Atlantic City ElectricminorGTM or Marketing PartnerAtlantic City Electric customers may qualify for 0.00% APR fixed-payment financing on eligible HVAC systems through NEIFund.
• Lennox (Feel The Love Program)minorGTM or Marketing PartnerLennox partnership for Feel The Love program gifting Lennox HVAC units at no cost to nominated heroes. Horizon Services participates as local installer partner.
• Top AC Repair Companies RecognitionminorOthersRecognized among top five major U.S. HVAC repair companies in 2026 guide evaluation covering service quality, geographic coverage, pricing transparency, and customer satisfaction.

Scale indicators7 records

Recent moves11 records

Expansion highlights7 records

Direct peers

• American Residential Services (ARS): National residential HVAC, plumbing, and electrical services roll-up operating across multiple U.S. states—directly comparable to Horizon's multi-state, multi-trade home services platform and acquisition-led growth model.
• Roto-Rooter: Largest U.S. plumbing and drain-cleaning franchise network offering residential repair, water heater, and sewer services—directly overlapping Horizon's plumbing book and 24/7 emergency response model.
• HomeServe USA: Provider of home emergency repair plans and on-demand service across plumbing, HVAC, and electrical—closely comparable to Horizon's Comfort360 membership + on-demand service combination.
• Frontdoor: Public home warranty and on-demand home services company covering HVAC, plumbing, electrical, and appliances—directly comparable membership/recurring revenue model and contractor network.
• Mr. Rooter (Neighborly): Neighborly-owned plumbing franchise brand with national footprint; directly comparable to Horizon's plumbing repair, drain clearing, and water heater services.
• Benjamin Franklin Plumbing (Neighborly): Neighborly-owned national plumbing franchise with on-time guarantee and upfront pricing—directly comparable service model, brand promise, and homeowner target customer to Horizon.
• One Hour Heating & Air Conditioning (Authority Brands): Authority Brands-owned residential HVAC franchise with strong on-time/emergency service branding—directly comparable to Horizon's same-day, next-day installation, and emergency response positioning.
• Aire Serv (Neighborly): Neighborly-owned residential HVAC franchise; directly comparable in core service line, target customer, and franchise/regional-rollup structure to Horizon's HVAC business.
• Service Champions: Regional residential HVAC/plumbing/electrical provider in the Western U.S.—comparable multi-trade home services offering, technician training culture, and homeowner focus.

Emerging players

• Liberty Service Partners: PE-backed residential HVAC and plumbing roll-up; highly comparable to Horizon as a growth-stage, acquisition-led platform in the same fragmented home services market with a similar geographic expansion thesis.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks7 records

Key highlights7 records

Customer concentration

• Xx.com/horizonservices
• LinkedInlinkedin.com/company/horizonservices

Revenue estimate

Valuation estimate

Number of profiles

Profiles2 records

Subsidiaries5 records

Funding overview

Funding rounds1 record

Investors1 record

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A3 records

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Horizon Services