Prysm

What Prysm does

Prysm Corporation is a privately held Managed Service Provider (MSP) headquartered in Mount Juliet, Tennessee, serving small and medium-sized businesses in Nashville, Mt. Juliet, and the broader Middle Tennessee region since 2010. The company is founder-led by CEO Lorne Thomas and operates with a small team of 1-10 employees, delivering two core service lines: managed IT (including co-managed IT for clients with internal IT staff) and a cloud-hosted business phone system branded as Prysm Voice, which adds features such as number portability, voicemail-to-email, and mobile/desktop apps. Its revenue model is subscription-based and quote-driven, with monthly recurring engagements for IT management, security monitoring, and VoIP seats, supplemented by a referral program that pays $100 gift cards for qualified business referrals.

Prysm's underlying technology stack is services-led rather than productized software: the core platform is the Prysm Voice VoIP product (a cloud-hosted PBX with CRM integrations), while the managed IT practice covers infrastructure monitoring, security, Microsoft 365 and Windows management, data backup, and remote/hybrid workforce support. The company differentiates through founder-led engagement (a 15-minute introductory call offer), local on-site presence, and a content engine of cybersecurity education assets including the 'Compromised Email' book by the founder, a 'Behind The Hack' ethical-hacker video demonstration, e-guides on firewall and backup practices, and free tools such as a Password Checker and Have I Been Pwned integration.

The go-to-market motion is sales-led and direct, targeting SMBs with horizontal segmentation across use cases including general IT infrastructure, remote/hybrid workforce enablement, and cybersecurity awareness. Distribution is entirely domestic and concentrated in Middle Tennessee, with two physical offices (Mount Juliet headquarters and a Nashville location), no disclosed channel partners beyond the customer referral program, no outside funding or institutional investors, and no reported revenue, ARR, or headcount growth data. Operations are active, with content and holiday schedules extending into 2026-2027.

Name

Prysm

Legal name

Prysm Corporation

Website

https://prysmcorp.com

Company type

Private

Founded year

2010

Operating status

Operating

Headcount range

1–10 employees

Short description

Prysm Corporation is a privately held, founder-led Managed Service Provider based in Mount Juliet, Tennessee, delivering subscription-based managed IT services and a cloud-hosted VoIP phone system (Prysm Voice) to small and medium-sized businesses across the Nashville and Middle Tennessee market.

Ownership category

akta.pro rank

Product category

Managed IT Services

NAICS

Computer Systems Design and Related Services (54151)

SIC

Services-Computer Programming, Data Processing, Etc. (7370)

akta.pro primary industry

Helpdesk & End-User Support Services (BPAEABAB)

akta.pro secondary industries

Security Operations Center (SOC) as a Service (BPAEADAB), Network Security Managed Services (Firewall/IDS/IPS/SASE) (BPAEADAG)

Keywords

• Managed IT services
• VoIP solutions
• Business phone systems
• Cybersecurity services
• Cloud communications

Headquarters

HQ city

Nashville

HQ country

United States

HQ region

North America

Offices2 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Marketing or Sales, Infrastructure

Revenue model

1. Managed IT Services: Recurring managed IT support services for businesses including co-managed IT, system maintenance, security monitoring, and IT infrastructure management
2. VoIP/Business Phone Services: Cloud-hosted business phone solutions under Prysm Voice brand, providing voice services with flexibility features
3. Referral Program Rewards: Incentive-based referral program where partners earn $100 gift cards for referring new business customers

Pricing tiers

Go-to-market motion1 record

Distribution channels2 records

Marketing channels6 records

Core offering

Prysm Corporation provides managed IT services including infrastructure management, cybersecurity, co-managed IT support, and cloud-hosted business phone solutions (Prysm Voice) for businesses. The company delivers ongoing IT management, system maintenance, security monitoring, and business communications through recurring service agreements with SMBs in Middle Tennessee.

Product overview

Prysm Corporation is a Managed Service Provider (MSP) offering a unified portfolio of IT management and business communications services for Nashville and Middle Tennessee businesses. The core offerings consist of Managed IT Services and Co-Managed IT for infrastructure management, alongside Prysm Voice (cloud-hosted VoIP business phone system) providing auto attendants, call routing, voicemail-to-email, mobile/desktop apps, call recording, and CRM integrations. The company supplements its service offerings with free tools (Password Checker), educational resources (Compromised Email book, cybersecurity guides), and demonstration content (Behind The Hack video). The product portfolio is structured as a services-led approach rather than discrete software products, combining ongoing IT management with modern cloud communications.

Differentiator

Problem solved

Functional benefit

Brands

• Prysm Voice: Cloud-hosted business phone system offering features including number portability, smartphone apps, and voicemail-to-email

Products and services

• Managed IT Services Comprehensive outsourced IT infrastructure management, monitoring, maintenance, and security support for businesses that lack full in-house IT resources.
• Co-Managed IT

Quantifiable outcome

• Cloud-based VoIP reduces infrastructure and calling costs significantly
• +1 more outcomes

Named customers1 record

Segments2 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature2 records

Scale indicators1 record

Recent moves6 records

Expansion highlights5 records

Direct peers

• Ntiva: National managed IT and cybersecurity services provider serving SMB and mid-market clients with a similar recurring-fee model. Comparable because it competes head-to-head for the same small-business managed services contracts Prysm pursues, including helpdesk, infrastructure, and security offerings.
• CMIT Solutions: Franchise-style managed IT services network with local owner-operators serving SMBs in regional markets. Directly comparable to Prysm's local-market, SMB-focused, founder-led managed IT model and competes for the same Nashville-area small business customers.
• Electric: Modern, tech-forward MSP purpose-built for SMBs with self-service portals, chat-based support, and bundled security. Comparable to Prysm as a same-sized SMB MSP, with a more productized experience that benchmarks what Prysm's client portal and service status page are trying to achieve.
• CompassMSP: Roll-up of regional managed IT services providers targeting SMB and mid-market clients with co-managed and fully-managed offerings. Comparable to Prysm as a same-tier MSP and represents both a competitive threat and a potential acquirer template for Prysm's roll-up bull case.
• Thrive Networks: Mid-market managed services and cybersecurity provider with a national footprint and 24/7 SOC. Comparable to Prysm's managed IT plus security positioning, though operating at a larger scale that benchmarks the upmarket trajectory Prysm could pursue.
• NetGain Technologies: Regional managed IT and cloud services provider with a similar SMB/mid-market focus and recurring managed services contracts. Directly comparable to Prysm as a similarly positioned MSP competing in adjacent geographies for the same customer profile.

Regional players

• LBMC Technology Solutions: Nashville-headquartered professional services firm with a dedicated IT managed services and cybersecurity practice. Comparable to Prysm as a Tennessee-based competitor targeting the same Middle Tennessee SMB and mid-market IT services demand.

Broad incumbents

• Kyndryl: Global enterprise IT infrastructure services spinoff from IBM offering managed services, security operations, and network management at massive scale. Comparable as the broad incumbent Prysm would be benchmarked against if it attempted to move upmarket.

Others

• Sherweb: Cloud services distributor and white-label platform powering thousands of MSPs with Microsoft 365, Azure, and hosted voice offerings. Comparable to Prysm as a likely upstream supplier/distribution partner behind Prysm Voice and Microsoft 365 management services.
• Pax8: Cloud commerce platform for managed services providers, distributing security, infrastructure, and collaboration software. Comparable to Prysm as an ecosystem enabler whose catalog of cloud products Prysm resells and bundles inside its managed IT and voice stack.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat3 records

Key risks6 records

Key highlights5 records

Customer concentration

• Xx.com/prysmcorp
• Facebookfacebook.com/prysmcorp
• LinkedInlinkedin.com/company/prysmcorp

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Prysm