What OVH Telecom does

OVH Telecom is the telecommunications business unit of OVHcloud (OVH SAS), a French private-limited company headquartered in Roubaix that was founded in 1999 and listed its parent on Euronext Paris in 2021. The unit delivers professional internet access and unified communications to small and mid-market businesses primarily in France, with adjacency in Belgium, Switzerland and the United Kingdom, licensed as a telecom carrier by ARCEP and IBPT.

The portfolio spans fiber access (Fibre Pro FTTH starting at €18/month, dedicated FTTE/FTTO enterprise lines starting at €80/month), the VoIP Découverte/Entreprise/Entreprise+ tiered plans, pay-per-second and unlimited SIP Trunk offerings, a Carrier SIP Trunk for operators, the OverTheBox multi-link aggregation appliance (V3 hardware, up to four heterogeneous links with QoS and AES-256 VPN), POPC operator consoles, business SMS, EcoFax/Plug & Fax, and complementary email/collaboration (Hosted Exchange, Zimbra, Microsoft 365). Underlying infrastructure includes carrier data centers in Roubaix and Strasbourg and an API/SDK layer (eu.api.ovh.com) with MCP server exposure.

Revenue is generated through monthly telecom subscriptions, per-second usage on calls and SMS, hardware sales or rentals for OverTheBox and IP phones, and professional services for installation and number porting. Distribution is predominantly self-service online via ovhcloud.com and ovhtelecom.fr, supplemented by a partner/reseller program that resells connectivity under the partner's brand, while targeting primary segments of SMBs and mid-market enterprises with secondary focus on telecom carriers, e-commerce, and remote-work-led professional services.

Name

OVH Telecom

Legal name

OVH SAS

Website

https://ovhtelecom.fr

Company type

Private

Founded year

1999

Operating status

Operating

Headcount range

1,001–5,000 employees

Short description

OVHcloud Telecom is the telecom division of OVHcloud (OVH SAS), providing fiber internet, VoIP, SIP Trunk, SMS, fax, and OverTheBox multi-link aggregation primarily to SMBs and mid-market enterprises across France, Belgium, Switzerland, and the UK.

Ownership category

akta.pro rank

Product category

Telecommunications Services

NAICS

Wired and Wireless Telecommunications Carriers (except Satellite) (51711), Wired and Wireless Telecommunications (except Satellite) (5171)

SIC

Telephone Communications (No Radiotelephone) (4813), Services-Telephone Interconnect Systems (7385)

akta.pro primary industry

Cloud PBX & Hosted Telephony (HDAIAHAB)

akta.pro secondary industries

VoIP Access & ITSP Services (HDAIAHAD), DSL Broadband Providers (xDSL) (HDAIABAD), Cloud Connectivity & Interconnect (Cloud On-Ramps, IX, Cross-Connects) (HDAIAFAF)

Keywords

• Cloud telecommunications
• VoIP services
• Fiber internet
• SIP trunking
• Business telephony

Headquarters

HQ city

Roubaix

HQ country

France

HQ region

Europe

Offices2 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Infrastructure, Technology or R&D, Operations, Personnel, Marketing or Sales, Supply Chain

Revenue model

1. Monthly Telecom Subscriptions: Recurring monthly subscription fees for internet access (fiber/xDSL), VoIP lines, SIP Trunk channels, and other telecom services. Customers pay fixed monthly rates with optional add-ons.
2. Usage-based Calling: Per-second billing for calls beyond included quotas, international calls, and calls to premium/special rate numbers. SMS messages charged per unit.
3. Hardware Sales: Sale of telecom equipment including OverTheBox devices, IP phones, headsets, and accessories. Includes optional equipment rental vs. purchase model.
4. Professional Services: Installation fees, porting fees for number portability, and premium support levels for business customers.

Pricing tiers

Go-to-market motion2 records

Distribution channels3 records

Marketing channels4 records

Core offering

OVH Telecom provides professional internet access (FTTH/FTTE/FTTO fiber and xDSL), VoIP telephony (Découverte, Entreprise, Entreprise+), SIP Trunking for IPBX interconnection, Carrier SIP Trunking for licensed operators, SMS notifications, internet fax, OverTheBox multi-connection aggregation, and complementary email/collaboration tools. Services are targeted primarily at French SMBs and mid-market enterprises, with availability extended to Belgium, Switzerland, and the UK, and integrate with the parent OVHcloud's broader cloud, hosting, and AI portfolio.

Product overview

OVH Telecom (part of OVHcloud) operates as a telecom operator providing a comprehensive suite of professional telecommunications and cloud services. The portfolio includes internet connectivity (Fibre Pro FTTH/FTTE/FTTO, xDSL), unified communications (VoIP with Découverte/Entreprise/Entreprise+ tiers, SIP Trunk, Carrier SIP Trunk, POPC operator console), SMS messaging, fax solutions (EcoFax Pro, Plug & Fax), professional phone numbers, and complementary email/collaboration tools (Hosted Exchange, Zimbra, Microsoft 365). The unified offering integrates these telecom services with OVHcloud's broader public cloud infrastructure including AI services (AI Notebooks, Training, Deploy, Endpoints), quantum computing (Emulators, QPU), GPU instances, and developer tools (SHAI assistant, MCP Server). Products span from entry-level VoIP at €0.99/month to enterprise carrier-grade SIP trunking, with services available across France, Belgium, Switzerland, and the UK.

Differentiator

Problem solved

Functional benefit

Products and services

• Fibre Pro (FTTH) Fiber-to-the-Home internet access for small structures with up to 1 Gbit/s download and 800 Mbit/s upload on shared fiber, including IPv4/IPv6 dedicated public addresses, VoIP line, and 15GB email storage. Priced from €18 HT/month promotional.
• Fibre FTTE/FTTO Dedicated fiber-to-the-Enterprise and fiber-to-the-Office connections with symmetric speeds up to 1 Gbit/s guaranteed, GTI 8 hours and GTR 4 hours SLAs. Priced from €80 HT/month promotional.
• xDSL Pro ADSL/VDSL professional internet access for businesses in areas without fiber coverage, starting at €20.49 HT/month.
• OverTheBox Multi-connection aggregation service combining up to 4 internet connections (DSL, fiber, 4G/5G, satellite) with automatic failover, bandwidth optimization, QoS prioritization, and integrated AES-256 VPN encryption. Starter €19.99 HT/month (500 Mbit/s), Business €39.99 HT/month (1 Gbit/s).
• VoIP Découverte Entry-level VoIP plan at €0.99 HT/month with unlimited calls to French fixed lines and fixed lines in 40 countries. Includes 1 simultaneous call, softphone, call forwarding, call filtering, voicemail, and number portability.
• VoIP Entreprise Professional VoIP plan at €4.99 HT/month with unlimited calls to fixed lines in France and 40 countries. Includes 2 simultaneous calls, line supervision, line grouping, business hours management, AI voicemail transcription, and physical SIP phones.
• VoIP Entreprise+ Premium VoIP plan at €14.99 HT/month with unlimited calls to French fixed and mobile lines. Includes all Entreprise features plus unlimited mobile calls.
• SIP Trunk VoIP trunking service connecting IPBX systems to the public telephone network via internet, with up to 100 channels, per-second billing, and compatibility with major IPBX platforms. Pay-per-use at €4 HT/month per channel plus €9.99 HT installation, or Unlimited at €19.99 HT/month per channel.
• Carrier SIP Trunk High-volume class 4 SIP trunking for ARCEP/IBPT-licensed telecom operators, featuring IP authentication, multiple codecs (G711u, G711a, G729), premium routing, 24/7 support, and tiered volume pricing across redundant data centers.
• Contact Center Solution (CCS) Virtual call center solution with interactive voice response (IVR), call queuing, personalized greetings, music on hold, and call routing based on business hours for businesses operating inbound or outbound contact operations.
• POPC (Poste Opérateur sur PC) Computer-based operator console/softphone application for professional call management with LDAP directory integration and support for USB phones (Jabra, Plantronics, Polycom, etc.). POPC Lite at €18.99 HT/month with 6 simultaneous calls and 20 supervised positions; POPC Standard at €24.99 HT/month with up to 30 simultaneous calls and unlimited directories.
• Softcall (Softphone) Mobile and desktop softphone application enabling VoIP calls, call redirection, remote voicemail access, and line management from computer, tablet, and smartphone.
• Phone Numbers (Numéros) Professional phone number services including geographic (01-05) and non-geographic (09) numbers in France, with availability in Belgium, Switzerland, and the UK, and free number portability. From €1 HT/month.
• Numéro Spéciaux Special rate (08) phone numbers for customer service, marketing campaigns, or information services with various caller pricing structures.
• SMS Pro Business SMS service for transactional notifications, alerts, and marketing campaigns with API and email integration, plus Time2Chat for bidirectional SMS conversations. Starting at €0.048 HT per SMS or €6 HT for 100 SMS.
• EcoFax Pro Internet fax service at €0.99 HT/month with €0.02 HT per page, allowing users to send and receive faxes via email or PC with a dedicated fax number and delivery receipts.
• Plug & Fax Fax adapter service at €0.99 HT/month connecting up to 2 physical fax machines to the digital fax service with automatic configuration.
• Hosted Exchange Managed Microsoft Exchange email hosting with shared calendars, contacts, and real-time synchronization, offered as a complementary service to telecom. Starting at €2.99 HT/month/account.
• Zimbra Alternative collaborative email and groupware solution offered alongside Hosted Exchange for businesses seeking open-source-style productivity.
• Microsoft 365 Multi-license Microsoft 365 management service at €9.99-11.09 HT/month/license, offering simple centralized license management for the Microsoft Office suite.
• AI Endpoints Serverless AI model consumption service providing an API-accessible model catalog with standard response times and an economy Batch API for batch processing of inference requests.

Segments5 records

Ideal customer profiles4 records

Technology focussed Yes

API detail

Has API

Yes

API docs

API detail

Core technology

AI maturity

App detail

Integration8 records

AI capability3 records

Feature4 records

Scale indicators1 record

Recent moves6 records

Expansion highlights5 records

Direct peers

• Bouygues Telecom Entreprises: B2B arm of Bouygues Telecom offering fiber, VoIP, SIP trunks and unified communications to French SMBs and mid-market — direct competitor across OVH's core SMB segments with stronger mobile bundling.
• SFR Business (Altice France): Enterprise/B2B division of Altice France providing fiber, fixed VoIP, SIP trunking and cloud services; competes head-to-head with OVH Telecom on French enterprise connectivity and voice.
• Free Pro (Iliad): Iliad's B2B subsidiary offering fiber, VoIP and cloud solutions to French SMBs/mid-market on aggressive price points; closest direct competitor to OVH's price-led positioning.
• Colt Technology Services: European B2B provider of fiber, SIP trunking and UC services across France, Belgium, Switzerland and the UK — same geographic footprint and SMB/mid-market motion as OVH Telecom.
• Sipgate: European VoIP/SIP trunk operator with strong SMB presence in France, Germany and UK; comparable pricing-led hosted telephony model and overlapping customer base.

Broad incumbents

• Orange Business: Enterprise division of Orange, the French incumbent, providing fiber, SIP trunking, UCaaS and managed network services; broader portfolio but overlapping telecom capability with OVH.
• Deutsche Telekom / T-Systems: European incumbent telco with extensive fiber, VoIP and SIP offerings; broader portfolio and larger scale, but competes in same Western European markets and regulated-workload segments.
• Vodafone Business: Pan-European carrier with unified communications, SIP and fiber for SMB/enterprise; competes with OVH in the UK, and increasingly in France-adjacent markets.

Emerging players

• 3CX: Software-based PBX/UC vendor used by SMBs that can pair with OVH SIP Trunks; complementary on one axis but competes with OVH's hosted VoIP/POPC offering on the unified-comms layer.
• RingCentral: Cloud-native UCaaS provider competing for the same French/European mid-market voice buyers OVH targets; lacks telecom-carrier DNA but disrupts traditional VoIP value proposition.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks7 records

Key highlights7 records

Customer concentration

• Xx.com/ovh_telecom
• GitHubgithub.com/ovh
• YouTubeyoutube.com/channel/UCGl9Y5S09EX-3lLfAdWsW_A
• Facebookfacebook.com/ovhcom
• LinkedInlinkedin.com/company/ovhgroup

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about OVH Telecom