What Magellan Federal does

Magellan Federal is a U.S. federal government contractor that delivers behavioral health, wellness, and productivity solutions to active-duty service members, veterans, military families, and DoD civilian employees. Operating under the legal entity Armed Forces Services Corporation, the company was founded in 2000 and rebranded as Magellan Federal in November 2020; it is a wholly-owned subsidiary of Magellan Healthcare, Inc., which has been part of Centene Corporation (NYSE: CNC) since January 2022. Headquartered in Arlington, Virginia, Magellan Federal employs between 1,001 and 5,000 people and holds ISO 9001:2015 certification.

The company's service portfolio centers on the Military Family Life Counseling (MFLC) program, which places non-medical counselors at military installations worldwide, and the Employee Assistance Program (EAP) and Work-Life Services delivered under a Washington Headquarters Services IDIQ contract covering more than 500,000 DoD civilian employees and family members. Adjacent lines include Personal Financial Counseling (selected globally in June 2023), Family Advocacy Support Services, Child and Youth Behavioral MFLC, the Member Services Membership for VA benefits navigation and survivor support, and the Navy Identification Card Administration contract worth up to $84 million covering 68 installations and over 900,000 Navy customers. Distribution is exclusively through government contracting channels, with embedded personnel at installations and CAC workstation operations at Navy bases.

Magellan Federal generates revenue through multi-year managed-services contracts on IDIQ and similar federal procurement vehicles, with pricing not publicly disclosed. Its go-to-market is enterprise field sales targeting government decision-makers, reinforced by partnerships with military-family nonprofits (TAPS, NMFA, Elizabeth Dole Foundation, MSEP) and industry associations (AASP, EAPA, NAMI, NOVA). The company reports touching over 15 million total EAP members' lives across its history and serves more than 900 active EAP clients and 750 active Work-Life clients alongside the Navy ICA program. In 2025 it was recognized as Military Friendly Top 10 Brand, Top 10 Supplier Diversity Program, and Military Health and Productivity Solutions Provider of the Year by Aerospace & Defense Review; concurrently, it has announced a restructuring of its Member Services Membership to a reduced no-cost model effective July 1, 2026.

Name

Magellan Federal

Legal name

Armed Forces Services Corporation

Website

https://magellanfederal.com

Company type

Private

Founded year

2000

Operating status

Operating

Headcount range

1,001–5,000 employees

Short description

Magellan Federal is a U.S. federal contractor delivering behavioral health, counseling, financial readiness, and identification-card administration services to military personnel, families, and DoD civilian employees through multi-year government contracts, operating as a subsidiary of Magellan Health within Centene Corporation.

Ownership category

akta.pro rank

Product category

Federal Behavioral Health and Workforce Wellness Services

SIC

Services-Health Services (8000), Services-Social Services (8300)

akta.pro primary industry

Veterans Affairs & Military Family Services (BPAIAHAL)

Keywords

• Behavioral health services
• Military family counseling
• Employee assistance programs
• Federal government contracting
• Work-life wellness

Headquarters

HQ city

Arlington

HQ country

United States

HQ region

North America

Offices2 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D, Marketing or Sales, Others

Revenue model

1. Government Contracts: Federal government contracts with DoD, Navy, and other agencies. Services include EAP, Work-Life Services, MFLC, Personal Financial Counseling, and Identification Card Administration.
2. Navy ICA Contract: Contract worth up to $84 million for Navy Identification Card Administration support services at 68 installations worldwide, serving over 900,000 customers
3. DoD Civilian EAP Contract: WHS Indefinite Delivery Indefinite Quantity (IDIQ) contract for EAP & Work-Life Services serving over 500,000 DoD employees and family members globally

Pricing tiers

Go-to-market motion1 record

Distribution channels3 records

Marketing channels7 records

Core offering

Magellan Federal delivers behavioral health, wellness, and productivity solutions to U.S. military service members, federal civilian employees, veterans, and their families. Its core offerings include the Military Family Life Counseling (MFLC) Program, Employee Assistance Program (EAP) and Work-Life Services, Personal Financial Counseling, Family Advocacy Support Services, Child and Youth Behavioral MFLC, Member Services Membership, and Navy Identification Card Administration (ICA), all delivered under federal contracts with the DoD, U.S. Navy, and other federal agencies.

Product overview

Magellan Federal delivers a suite of behavioral health, wellness, and productivity solutions primarily serving military personnel, veterans, federal civilian employees, and their families. The core portfolio centers on the Military Family Life Counseling (MFLC) Program for non-medical counseling, the Employee Assistance Program (EAP) for federal workplace wellness, and the Personal Financial Counseling Program for military financial readiness. These are supplemented by specialized offerings including Child and Youth Behavioral MFLC services, Family Advocacy Support Services, Member Services Membership for benefits navigation, Identification Card Administration for the Navy, and Work-Life Services. The company operates as a federal contractor under Magellan Health (now part of Centene), providing services at military installations globally and maintaining contracts with the Department of Defense and other federal agencies.

Differentiator

Problem solved

Functional benefit

Products and services

• Military Family Life Counseling (MFLC) Program Non-medical counseling program delivered by trained professionals to military service members and their families at military installations worldwide.
• Employee Assistance Program (EAP) Workplace wellness and productivity support services for federal civilian employees, including confidential counseling, crisis response, and work-life resources.
• Personal Financial Counseling Program Financial counseling services for military personnel to strengthen financial readiness and stability, including webinars and continuing education for counselors.
• Member Services Membership
• Child and Youth Behavioral Military Family Life Counseling (CYB-MFLC) Specialized counseling services for military children and youth focusing on emotional well-being, resilience, and support during deployments and transitions.
• Family Advocacy Support Services (FASS) Support services for domestic abuse victims and family advocacy programs at military installations, including victim advocacy and prevention training.
• Identification Card Administration (ICA)
• Work-Life Services

Quantifiable outcome

• Serving over 500,000 DoD civilian employees and family members
• +3 more outcomes

Named customers4 records

Segments3 records

Ideal customer profiles1 record

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature5 records

Partnerships

15 partnerships are on record, tiered core and minor.

• Elizabeth Dole FoundationcoreStrategic or Co-development PartnerEmpowers, supports, and honors military caregivers. Magellan Federal is a proud supporter and participant in EDF's Hidden Helper campaign, honoring the service of children in military caregiver homes.
• Military Spouse Employment Partnership (MSEP)coreGTM or Marketing PartnerConnects military spouses with partner employers committed to recruit, hire, promote, and retain military spouses. Magellan Federal ensures military spouse community has access to career opportunities.
• TAPS (Tragedy Assistance Program for Survivors)coreStrategic or Co-development PartnerProvides 24/7 national peer support network and grief resources. Magellan Federal supports surviving family members through Online Survivor Benefits Report and TAPS Resource Village events.
• The Jed FoundationminorStrategic or Co-development PartnerNonprofit protecting emotional health and preventing suicide for teens and young adults. Joint focus on preventing substance misuse, self-harm, and suicide.
• Association for Applied Sport Psychology (AASP)coreStrategic or Co-development PartnerPremier association for mental performance and mental health resources. Magellan Federal is the largest employer of professionally trained mental performance consultants; joint efforts to elevate human performance.
• Employee Assistance Professionals Association (EAPA)minorStrategic or Co-development PartnerWorld's largest and oldest membership organization for employee assistance professionals, promoting highest standards and professional development.
• National Military Family Association (NMFA)coreStrategic or Co-development PartnerSupports and enhances quality of life for military families through advocacy and innovative programming. Magellan Federal works with NMFA on Operation Purple Camps and provides military spouse scholarships.
• Military Family Advisory Network (MFAN)minorStrategic or Co-development PartnerServes as authentic voice of modern military family, connecting families to resources. Supports research in food insecurity and military housing.
• National Organization for Victim Assistance (NOVA)coreStrategic or Co-development PartnerProvides training and technical assistance for victim services professionals. Through IMCOM Family Advocacy Support Services contract, Magellan Federal provides victim advocates with specialized training and certification.
• Military Spouse Advocacy Network (MSAN)minorGTM or Marketing PartnerCreates stronger military families through education, empowerment, and support. Magellan Federal partnered due to focus on military spouse employment and empowerment globally.
• Border Patrol FoundationminorStrategic or Co-development PartnerHonors memory of fallen U.S. Border Patrol agents and provides support to families. Provides support for on- and off-duty deaths, injuries, and scholarships.
• Feeding AmericaminorStrategic or Co-development PartnerEnsures equitable access to nutritious food. Partnership advances change in America by addressing food insecurity.
• National Alliance on Mental Illness (NAMI)minorStrategic or Co-development PartnerDedicated to improving lives of millions affected by mental illness through advocacy, education, support, and public awareness.
• wear blue: run to rememberminorGTM or Marketing PartnerHonors service and sacrifice of American military through active remembrance. Magellan Federal is a proud sponsor; runs and walks for fallen, fighting, and families.
• Military Spouse Jobs / VetJobsminorChannel Partner/ Reseller/ DistributorRecruitment specialists providing job placement support for military spouses and veterans through referrals and military employment job board.

Scale indicators6 records

Recent moves6 records

Expansion highlights5 records

Broad incumbents

• MAXIMUS:
• Leidos: Leidos is one of the largest U.S. federal-services and health-IT contractors, with significant DoD, VA, and DHA programs. It is a broad incumbent that competes for adjacent federal health and human-services work, including behavioral-health and military family support contracts similar to those held by Magellan Federal.
• Cigna Healthcare (EAP & Behavioral): Cigna operates EAP, behavioral-health, and work-life services for both commercial and government employer clients through its Evernorth/Cigna Healthcare platform. It is a broad incumbent comparable to Magellan Federal in the employer EAP and behavioral-health services market, with much larger scale but no military-installation specialization.
• Booz Allen Hamilton: Booz Allen Hamilton is a major federal-services prime with a large health and human-services practice supporting DoD, VA, and other federal civilian agencies. It is a broad incumbent that competes for the same federal health, wellness, and human-performance task orders and IDIQ vehicles that Magellan Federal holds.
• Aetna Resources for Living (CVS Health): Aetna, as part of CVS Health, operates a large EAP and behavioral-health business through Resources for Living, serving commercial and public-sector employers. It is a broader incumbent with overlapping EAP, work-life, and behavioral-health capabilities, though it is not specialized in the military/federal niche that Magellan Federal dominates.

Direct peers

• ComPsych Corporation: ComPsych is one of the largest independent Employee Assistance Program (EAP) and behavioral-health service providers in the world, serving both commercial and government employers. It is the most direct head-to-head comparable to Magellan Federal's EAP and Work-Life Services business, operating the same core service model for Fortune 500 and public-sector clients.
• New Directions Behavioral Health: New Directions is a managed behavioral-health care company that provides EAP, behavioral-health managed care, and integrated wellbeing services to employers, health plans, and government entities. It is directly comparable to Magellan Federal in the EAP and behavioral-health managed-care contracting model.
• ICF International: ICF International is a federal-services and consulting firm with a dedicated public-health and human-services practice supporting DoD, HHS, and civilian agencies. It is a direct peer in the federal behavioral-health and human-services contracting space, competing for the same task orders and IDIQ vehicles.

Emerging players

• Spring Health: Spring Health provides mental-health and EAP-style benefits to employers through a digital platform combined with provider networks. Like Lyra, it overlaps with Magellan Federal's employer mental-health offering but is a technology-native entrant rather than a federal-contract incumbent.
• Lyra Health: Lyra Health is a fast-growing mental-health benefits platform offering EAP-adjacent therapy, coaching, and self-serve digital tools to employers. It competes for the same employer-sponsored mental-health and work-life dollars as Magellan Federal, though its delivery model is more technology-led and it has limited federal-contract exposure.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat6 records

Key risks5 records

Key highlights7 records

Customer concentration

• Facebookfacebook.com/MGLFed
• LinkedInlinkedin.com/company/armed-forces-services-corporation-afsc-
• Xx.com/afsc_usa

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles11 records

Funding overview

Funding rounds

Investors

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M&A

Investments

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Frequently asked questions about Magellan Federal