Military Family Advisory Network

What Military Family Advisory Network does

Military Family Advisory Network (MFAN) is a 501(c)(3) nonprofit founded in 2013 and headquartered in Arlington, Virginia, that operates a research-driven model to address food insecurity, housing burden, PCS-related financial strain, and employment challenges among active-duty, veteran, and reserve-component military families in the United States. Its core service portfolio includes the PCS Pantry Restock Box program (free pantry and household essentials delivered to relocating families, with 3,021 boxes provided in 2025 across five installations), the Fresh Funds grocery benefit ($125 Instacart codes valid for three months at 17 installations across six states), and three formal coalitions (Military Family Financial Readiness Coalition, Military Family Food Insecurity Coalition, and Military Housing Roundtable) convening 60+ partner organizations.

MFAN's intellectual engine is the Military Family 360 survey — the largest independent survey of military families in the nation, with over 10,089 respondents in 2025 and presented by CVS Health. This research program underpins policy advocacy, coalition agendas, and program design, and feeds adjacent products including the MilMap resource-connection tool, The Bridge Podcast, and the Generations of Strength 250-day storytelling campaign launching in 2026. Delivery is field-based through Regional Managers and Local Area Leads stationed near major installations (Fort Bliss, Fort Hood/Cavazos, Camp Lejeune, MCAS Cherry Point, Naval Station Norfolk, MacDill AFB, Joint Base Lewis-McChord, among others), combined with digital self-serve enrollment.

The organization is funded through a diversified mix of individual donations, tiered corporate sponsorships (CVS Health as presenting sponsor, with USAA, Tyson Foods, Wells Fargo, JPMorgan Chase, Deloitte, Oracle Health, Accenture Federal Services at lower tiers), foundation grants, and emergency-response funding (notably a $2M tranche from Wounded Warrior Project during the government shutdown). MFAN reports that 89 cents of every donated dollar goes to programs, holds Candid (GuideStar) Platinum Transparency status for 2026, and is led by President & Executive Director Shannon Razsadin with co-founders Jack Benson and Kevin Miller. The technology stack is conventional nonprofit SaaS (HubSpot CRM, Constant Contact email, Blackbaud/Qgiv donations, Google Analytics) rather than a proprietary platform.

Name

Military Family Advisory Network

Legal name

Military Family Advisory Network, Inc.

Website

https://mfan.org

Company type

Private

Founded year

2013

Operating status

Operating

Headcount range

11–50 employees

Short description

Military Family Advisory Network is a 501(c)(3) nonprofit founded in 2013 that combines the Military Family 360 research survey with direct-service programs (PCS Pantry Restock Box, Fresh Funds grocery benefit) and three coalitions serving active-duty, veteran, and reserve-component military families across 17 U.S. installations.

Ownership category

akta.pro rank

Product category

Military Family Support Services

NAICS

Other Individual and Family Services (624190), Community Food and Housing, and Emergency and Other Relief Services (6242), Community Food Services (624210), Community Housing Services (62422)

SIC

Services-Social Services (8300)

akta.pro primary industry

Veterans Affairs & Military Family Services (BPAIAHAL)

Keywords

• Military family support
• Nonprofit family services
• Food insecurity programs
• PCS relocation assistance
• Military family research

Headquarters

HQ city

Arlington

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Technology or R&D, Infrastructure, Supply Chain

Revenue model

1. Individual Donations: MFAN accepts tax-deductible donations from individuals through online portals, text-to-give, Facebook fundraisers, stock donations, donor-advised funds, estate planning, and mail-in donations. The organization reports that 89 cents of every dollar goes directly to programs supporting military families.
2. Corporate Sponsorships: Corporate sponsors provide financial support at various tier levels (one-star through five-star sponsors). Major sponsors include CVS Health (Presenting Sponsor for Military Family 360), USAA, Tyson Foods, Wells Fargo, JPMorgan Chase, Deloitte, Oracle Health, and others. Sponsors fund specific programs, coalitions, and operational costs.
3. Emergency Response Funding: MFAN receives emergency funding from partner organizations for disaster/shutdown response. Wounded Warrior Project provided $2 million emergency funding during government shutdown to support food assistance and emergency financial aid.

Pricing tiers

Go-to-market motion2 records

Distribution channels5 records

Marketing channels9 records

Core offering

Military Family Advisory Network (MFAN) is a 501(c)(3) nonprofit that connects military and veteran families to services, information, and resources through direct support programs (PCS Pantry Restock Boxes, Fresh Funds grocery benefits), independent research (Military Family 360 survey), resource connection tools (MilMap), and coalition-building initiatives addressing food insecurity, housing, financial readiness, and PCS relocation challenges. All programs are provided free of charge to eligible military families and funded through corporate sponsorships, individual donations, and grants.

Product overview

Military Family Advisory Network (MFAN) operates as a nonprofit organization providing a suite of support programs for military families rather than a unified technology product. The core offerings include the PCS Pantry Restock Box (providing free household essentials to families during moves), the Fresh Funds grocery benefit (a $125 grocery code program via Instacart partnership), The Bridge Podcast (storytelling and advocacy content), and the Military Family 360 research program (the largest independent survey of military families). Additional offerings include the MilMap resource connection tool and coalition-based programs through the MFANetwork. These programs are funded through corporate sponsors and donors, and delivered through partnerships with installation leadership and community organizations.

Differentiator

Problem solved

Functional benefit

Products and services

• PCS Pantry Restock Box A free box of pantry staples and household essentials provided to military families during permanent change of station (PCS) moves. The program helps military families restock essential items after relocating and connects them to additional support resources. Available at Fort Bliss, Fort Hood (Fort Cavazos), Camp Lejeune, MCAS Cherry Point, and MCAS New River.
• Fresh Funds Grocery Benefit A grocery benefit program delivered in partnership with Instacart that provides service members relocating on military orders with a $125 grocery code valid for three months. The program addresses food insecurity among military families during frequent relocations and is available at 17 installations across six states.
• Military Family 360 Survey & Report The largest independent survey of military families in the nation, presented by CVS Health. The annual report provides comprehensive data on factors shaping military family well-being, including family functioning, community connection, economic security, employment, and healthcare access.
• MilMap Resource Connection Tool An interactive online tool that connects military families with local organizations, programs, and events providing support for moves, resources for kids, employment support, health and wellness information, and crisis resources in their community.
• MFAN Coalition Programs A network of coalitions including the Military Family Financial Readiness Coalition, Military Family Food Insecurity Coalition, and Military Housing Roundtable that convene organizations committed to military family well-being and develop data-driven solutions to systemic challenges.

Quantifiable outcome

• 90% of respondents agreed or strongly agreed that the PCS Pantry Restock Box helped them feel more welcome in their new community
• +4 more outcomes

Named customers8 records

Segments6 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

13 partnerships are on record, tiered core, flagship, supporting and major.

• USAAcoreStrategic or Co-development Partner · 24 June 2026USAA and MFAN launched a multiyear initiative to measure progress and drive coordinated action on military family well-being findings from the Military Family 360 report.
• CVS HealthflagshipStrategic or Co-development Partner · 2 October 2025CVS Health is the Presenting Sponsor of the Military Family 360 survey and has partnered with MFAN on PCS Pantry Restock Box program expansion. The collaboration supports MFAN's flagship research initiative and program delivery to military families.
• Bainum Family FoundationcoreStrategic or Co-development Partner · 25 August 2025Multi-year partnership to advance early childhood development for military-connected children, supporting MFAN's work on family support programs.
• US FoodscoreStrategic or Co-development Partner · 9 July 2024US Foods partnered with MFAN to join forces addressing food insecurity and PCS-related challenges for military families through the PCS Pantry Restock Box program.
• InstacartcoreStrategic or Co-development Partner · 1 January 2024Instacart serves as the program partner for grocery delivery through the Fresh Funds program, providing $125 grocery codes to military families during permanent change of station moves. Partnership began in 2024 and has benefited over 6,000 military families. The expansion brings the program to 17 installations across six states including Virginia, Florida, California, and Washington.
• US FoodscoreStrategic or Co-development PartnerUS Foods partners with MFAN to address food insecurity and offset PCS-related challenges, providing food products for distribution programs.
• Cohen Veterans NetworksupportingStrategic or Co-development PartnerCohen Veterans Network partnered with MFAN through the CVN Gives Back initiative, pledging $22,000 to local food banks in 22 communities to combat food insecurity among military families.
• Feeding AmericacoreStrategic or Co-development PartnerFeeding America is a member of the Military Family Food Insecurity Coalition, working with MFAN to address food insecurity among military families through the network of food banks.
• Armed Services YMCAcoreStrategic or Co-development PartnerArmed Services YMCA is a member of the Military Family Food Insecurity Coalition and received support through WWP emergency funding, serving over 5,300 military families.
• Defense Commissary Agency (DeCA)majorStrategic or Co-development PartnerDefense Commissary Agency is a member of the Military Family Food Insecurity Coalition, contributing to solutions for military family food security.
• Military Aid Societies (Air Force Aid Society, Army Emergency Relief, Navy-Marine Corps Relief Society, Coast Guard Mutual Assistance)coreStrategic or Co-development PartnerMilitary aid societies are participants in the Military Family Financial Readiness Coalition and provide financial assistance, scholarships, and community programs to military families.
• Habitat for Humanity InternationalmajorStrategic or Co-development PartnerHabitat for Humanity International is a participant in the Military Housing Roundtable, contributing to solutions for military family housing access.
• Veterans United Home LoansmajorStrategic or Co-development PartnerVeterans United Home Loans participates in the Military Housing Roundtable to address housing challenges for military and veteran families.

Scale indicators16 records

Recent moves8 records

Expansion highlights6 records

Direct peers

• National Military Family Association: The most direct peer — a 501(c)(3) serving military families nationwide through advocacy, programs, and scholarships. Operates the same "support and amplify military families" thesis with similar coalition and policy advocacy plays, making it the cleanest head-to-head comparison for MFAN.
• Blue Star Families: National 501(c)(3) supporting military families with research, programming, and community-building — including the annual Military Family Lifestyle Survey. Overlaps directly with MFAN on the "research-informed programs for military families" model.
• Operation Homefront: Provides direct assistance — food, housing, financial, and PCS-related support — to military families, including grocery aid during government shutdowns. Closely parallels MFAN's PCS Pantry Restock Box and Fresh Funds service lines.
• Tragedy Assistance Program for Survivors (TAPS): Nonprofit providing direct support, counseling, and case management to military families — specifically those grieving a service member. Comparable in mission, funding mix (donations/corporate sponsors), and program-structure to MFAN.
• Armed Services YMCA: Installation-based 501(c)(3) delivering programs to military families and active-duty service members — a member of MFAN's Military Family Food Insecurity Coalition and a recipient of Wounded Warrior Project shutdown funds alongside MFAN.
• Soldiers' Angels: Volunteer-driven 501(c)(3) supporting service members, veterans, and their families through food, comfort, and emergency assistance. Comparable peer on the donation-funded, family-direct-aid dimension of MFAN's portfolio.

Broad incumbents

• Wounded Warrior Project: Much larger 501(c)(3) supporting wounded veterans and their families ($436M+ deployed to 221 organizations since 2012, including $2M to MFAN during the 2025 shutdown). Operates in adjacent rather than directly overlapping space but is a major funder of and counterparty to MFAN.
• USO: Large 501(c)(3) providing morale, family, and transition programs across the military community. Far broader scope than MFAN, but overlaps on direct family-service delivery and corporate-sponsorship-driven models.
• Fisher House Foundation: Major military-family 501(c)(3) providing housing and family support near VA medical facilities. Larger and more specialized (housing-focused) but overlapping on family-direct-service and corporate-sponsor business model.

Emerging players

• Hire Heroes USA: Nonprofit focused on military spouse and veteran employment — one of MFAN's named "Employment, Education, & Entrepreneurship" topic areas. Niche but adjacent peer that could be a merger or partnership candidate.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/Mil_FANet
• Facebookfacebook.com/MilitaryFANet
• LinkedInlinkedin.com/company/military-family-advisory-network
• Instagraminstagram.com/mil_fanet

Compliance3 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles10 records

Funding overview

Funding rounds

Investors

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M&A

Investments

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Frequently asked questions about Military Family Advisory Network