What Gotickets does

GoTickets, operated by Go Marketplace LLC (an LLC domiciled in the USA), is an online ticket resale marketplace founded in 1993 and headquartered in Wilmington, NC. The company operates a direct-to-consumer e-commerce platform at gotickets.com where individual buyers and sellers transact on tickets for live events including concerts, sports, theater productions, and comedy shows. Its product surface comprises the core marketplace browse-and-checkout experience with interactive venue seat maps, a seller-facing ticket listing flow, a Buyer Guarantee policy that protects purchases, and order status tracking functionality. The platform uses passwordless email login alongside password-based authentication for account management.

Name

Gotickets

Legal name

Go Marketplace LLC

Website

https://gotickets.com

Company type

Private

Founded year

1993

Operating status

Operating

Headcount range

1–10 employees

Short description

GoTickets is an online ticket resale marketplace connecting individual buyers and sellers of concert, sports, theater, and comedy tickets across 13+ countries, operating direct-to-consumer via gotickets.com with transaction-fee monetization and a buyer guarantee.

Ownership category

akta.pro rank

Product category

Online Ticket Resale Marketplace

NAICS

Amusement Parks and Arcades (7131)

SIC

Services-Miscellaneous Amusement & Recreation (7990), Services-Amusement & Recreation Services (7900)

akta.pro primary industry

Secondary Ticket Marketplaces (Resale/Exchange) (MPAGAJAB)

akta.pro secondary industries

Secondary Ticketing & Resale Marketplaces (MPAIAFAE), Pricing, Yield Management & Anti-Fraud Services (MPAGAJAH)

Keywords

• Ticket resale marketplace
• Secondary ticket sales
• Live event tickets
• Concert ticket platform
• Sports ticket marketplace

Headquarters

HQ city

Wilmington

HQ country

United States

HQ region

North America

Markets served

GTM type

B2C

Offering type

Digital Commerce or Content

Cost components

Technology or R&D, Marketing or Sales, Operations, Personnel, Infrastructure

Revenue model

1. Ticket Resale Transaction Fees: GoTickets operates as a secure resale marketplace where ticket sellers list tickets and buyers purchase through the platform. The company generates revenue through transaction fees applied to ticket sales, with ticket prices potentially above or below face value.

Go-to-market motion1 record

Distribution channels1 record

Marketing channels5 records

Core offering

GoTickets operates a secure online resale marketplace where individual ticket holders can list and sell tickets, and individual consumers can buy tickets for concerts, sports, theater, and comedy events. The platform provides interactive venue/seat maps for real-time seat selection, an all-in pricing model, email-based login, and a buyer guarantee protecting purchases. Ticket prices are set by the market and may be above or below face value.

Product overview

GoTickets is a secure ticket resale marketplace that operates as a unified platform connecting ticket buyers and sellers for live events. The core offering is the marketplace itself, where users can purchase tickets to concerts, sports events, theater performances, and comedy shows. The platform includes seller tools for listing tickets, a buyer guarantee for authenticity protection, and order status tracking functionality. Ticket prices may be above or below face value depending on market demand.

Differentiator

Problem solved

Functional benefit

Products and services

• GoTickets Marketplace Secure online resale marketplace where individual consumers can browse live events (concerts, sports, theater, comedy) and purchase tickets using interactive venue/seat maps with all-in pricing.
• Sell Tickets Listing workflow enabling individual ticket holders to post their tickets for sale on the GoTickets marketplace to reach buyers.

Segments1 record

Ideal customer profiles1 record

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Recent moves4 records

Expansion highlights4 records

Direct peers

• StubHub: The largest dedicated secondary ticket marketplace globally, offering resale tickets across concerts, sports, and theater. Operates with a similar buyer-protection guarantee and all-in pricing model, making it the most direct comparable to GoTickets.
• SeatGeek: Secondary ticketing platform with both primary and resale inventory, strong mobile app, and aggressive marketing. Direct competitor in the same consumer segment, with overlapping event categories (concerts, sports, theater).
• Vivid Seats: Public secondary ticketing marketplace covering concerts, sports, and theater. Operates the same buyer/seller marketplace model with transaction fees and a buyer guarantee, directly competing with GoTickets across the same event verticals.
• Gametime: Mobile-first secondary ticketing marketplace focused on last-minute ticket purchases for sports, concerts, and theater. Directly comparable in marketplace model with overlapping buyer segment, though differentiated by its mobile-only approach.
• TicketCity: Long-running secondary ticketing marketplace (founded 1990) for sports, concerts, and theater events. Direct comparable given similar operating history, marketplace model, and customer segments.
• Ace Ticket: Regional secondary ticketing marketplace operating primarily in the Northeast US, offering resale tickets to concerts, sports, and theater. Comparable in operating model and product offering though more geographically concentrated than GoTickets.
• TickPick: Secondary ticket marketplace that pioneered the no-fee, all-in pricing model that GoTickets also uses. Directly comparable in pricing philosophy, buyer protections, and event category coverage.
• Razorgator: Established secondary ticketing marketplace offering resale tickets for sports, concerts, and theater with a 200% buyer guarantee. Closely mirrors GoTickets' marketplace model, trust features, and event coverage.

Broad incumbents

• Ticketmaster: Largest primary ticketing platform that also operates a resale marketplace. While primarily a primary ticketer, its resale functionality directly competes with GoTickets and controls a significant share of available inventory in major venues.
• Live Nation: Vertically integrated live entertainment conglomerate that owns Ticketmaster and operates concert promotion/venue businesses. Indirectly competes with GoTickets through Ticketmaster's resale marketplace and controls upstream event supply.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat3 records

Key risks6 records

Key highlights6 records

Customer concentration

• Xtwitter.com/GoTickets
• Facebookfacebook.com/gotickets
• Instagraminstagram.com/gotickets_com
• TikToktiktok.com/@gotickets
• LinkedInlinkedin.com/company/gotickets-inc.

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Gotickets