What Alexbank does

Alexbank (Bank of Alexandria) is a major Egyptian private-sector bank founded in 1957 and headquartered in Alexandria with significant Cairo operations. Since 2007 it has operated as a majority-owned subsidiary of Italy's Intesa Sanpaolo Group, one of Europe's top banking conglomerates, and serves Egyptian retail, premium (Magnifica), private banking, small business/MSME and enterprise/corporate clients through a network of approximately 210 branches nationwide. The bank's go-to-market spans a digital-first retail channel — mobile banking app, internet banking, contact center (19033/19044), Ma7fazty digital wallet, O-Key OTP security app, ALEXPOINTS loyalty, and InstaPay/Fawry/Meeza payment integrations — combined with branch banking. Distribution is augmented by an Italy remittance corridor via ISP branches (Express To Family) targeting Egyptian diaspora.

The bank's product portfolio spans current and savings accounts (ALEX GO, Ultra Saving up to 17% monthly return), time deposits (ALEX STAR PLUS 3-year fixed at 17.5% annual), a tiered card lineup (Platinum/Titanium/Gold credit cards, Signature USD debit, Inspire, Meeza prepaid), unsecured and secured lending (personal, auto, mortgage), specialized microfinance (individuals up to EGP 60,000, livestock up to EGP 250,000, crops up to EGP 150,000), bancassurance (Nagah, My Child, Farah, Hemaya Plus, Harvest) and remittances (Western Union, Speed Remittances, Express To Family). Free local interbank transfers via digital channels are positioned as a customer acquisition lever.

Revenue is generated from interest income on loans and credit facilities, transaction fees and commissions (cards, wire transfers, FX), remittance service fees, bancassurance distribution commissions, and digital services income (POS, electronic acceptance). Pricing is quote-based and not fully publicly disclosed. Beyond commercial banking, Alexbank pursues an unusually deep financial-inclusion and sustainability agenda aligned with Intesa Sanpaolo's ESG framework — flagship 'Ebda3 men Masr' artisan program (5,000+ beneficiaries, 90% women), Ghalya women's empowerment platform, Hadi Bady financial literacy game/app (20,000+ children), WFP smallholder microfinance partnership, Orange Corners Upper Egypt entrepreneurship program, and 25+ NGO partnerships spanning health, education, environment and disability inclusion. The bank holds Equator Principles (2012), UN Global Compact (2014), UNEP FI Principles for Responsible Banking (2019) memberships and received the 2022 EGES certification and Euromoney Best CSR Bank in the Middle East award.

Name

Alexbank

Legal name

Bank of Alexandria

Website

https://alexbank.com

Company type

Private

Founded year

1957

Operating status

Operating

Headcount range

1,001–5,000 employees

Short description

Alexbank (Bank of Alexandria) is an Egyptian private-sector bank founded in 1957 and wholly-owned subsidiary of Italy's Intesa Sanpaolo Group since 2007, operating ~210 branches across Egypt to serve retail, premium, private, SME and corporate clients with digital banking, microfinance, cards, and remittances.

Ownership category

akta.pro rank

Headquarters

HQ city

Cairo

HQ country

Egypt

HQ region

Africa

Offices4 records

Markets served

GTM type

B2B and B2C

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Marketing or Sales, Infrastructure, Others

Revenue model

1. Interest Income: Primary revenue stream from interest earned on loans and credit facilities including personal loans, auto loans, mortgages, microfinance, and enterprise lending. Variable and fixed rate certificates of deposit offered.
2. Fee and Commission Income: Fees from account services, card transactions (credit and debit), wire transfers, foreign exchange transactions, and service charges. Includes free transfers to other banks via internet/mobile banking.
3. Remittance Services: International money transfer services including Western Union, Speed Remittances, and Express To Family from Italy through ISP branches. Competitive FX rates for EGP remittances.
4. Bancassurance: Insurance products and services offered through bank channels including life insurance (Nagah, My Child, Farah, Hemaya Plus, Harvest programs) and bancassurance distribution.
5. Digital Services: Revenue from digital banking services, point-of-sale machines, and electronic payment acceptance infrastructure.

Pricing tiers

Go-to-market motion3 records

Distribution channels8 records

Marketing channels6 records

Core offering

Alexbank is a universal Egyptian commercial bank providing retail current and savings accounts, deposits and certificates, credit and debit cards, personal and microfinance loans, mortgages, trade and corporate finance, bancassurance, international remittances and safe deposit boxes. Distribution spans 210 physical branches, mobile and internet banking, a digital wallet (Ma7fazty), and a contact center, with tailored offerings across Mass Retail, Magnifica (Premium), Private, MSME and Enterprise/Corporate segments.

Product overview

Alexbank (Bank of Alexandria) is an Egyptian private sector bank and subsidiary of Italy's Intesa Sanpaolo Group since 2007. The bank operates as a comprehensive retail banking platform offering digital banking services (Mobile Banking, Internet Banking), card products (credit cards: Platinum, Titanium, Gold; debit cards: Signature USD, Inspire, Meeza prepaid), deposit products (savings accounts, term certificates including ALEX STAR PLUS), microfinance lending, and insurance (bancassurance). The product portfolio includes security tools (O-Key OTP app), digital wallets (Ma7fazty), loyalty programs (ALEXPOINTS), and remittance services (Western Union, Express To Family from Italy, Speed Remittances). The bank also maintains significant financial inclusion initiatives for women, youth, farmers, and entrepreneurs including the Ghalya women's empowerment platform, microfinance for agriculture and livestock, the Ebda3 men Masr creative economy initiative, and the Orange Corners Upper Egypt entrepreneurship incubator. The core digital banking platform is complemented by specialized mobile applications for security, wallet management, and financial education.

Differentiator

Problem solved

Functional benefit

Brands

• Ebda3 men Masr (إبداع من مصر): Flagship CSR initiative launched in 2016 to support the Egyptian creative economy and preserve diminishing national crafts, benefiting over 5,000 artisans.
• Ghaliya (غالية)
• Hadi Bady (حادي بادي)
• ALEXPOINTS

Products and services

• ALEXBANK Mobile Banking Application Full-service mobile banking application available on Google Play, App Store and Huawei AppGallery that enables ALEXBANK customers to manage accounts, execute transfers, pay bills, manage cards and view FX rates 24/7. Targeted at retail, premium and MSME banking customers in Egypt.
• ALEXBANK Internet Banking Web-based online banking platform allowing retail and corporate customers to manage accounts, execute free local interbank transfers, view statements and access banking services via desktop browsers.
• Ma7fazty Digital Wallet Digital wallet application that consolidates daily financial transactions, enabling mobile top-up, utility and government bill payments via Fawry, microfinance installments, donations, ticket purchases and cardless cash operations at ALEXBANK ATMs and branches. Targeted at Egyptian retail customers seeking a single app for daily payments.
• Platinum Credit Card Premium ALEXBANK credit card offering exclusive benefits, higher credit limits and special privileges for premium and high-net-worth Egyptian customers in the Magnifica segment.
• Titanium Credit Card Mid-tier ALEXBANK credit card providing balanced benefits and rewards for everyday retail banking customers seeking installment and consumption features.
• Gold Credit Card Entry-level ALEXBANK credit card offering basic benefits and rewards for new credit-card customers and mass-market retail users.
• Signature Debit Card USD International USD-denominated ALEXBANK debit card for premium and corporate customers requiring foreign-currency transactions and global merchant acceptance.
• Inspire Debit Card Local ALEXBANK debit card with cashback rewards and discounts at partner merchants, targeting Egyptian mass-market and women's-segment retail customers.
• Meeza Prepaid Card National Meeza prepaid card requiring no bank account, enabling government payments, bill settlements and local purchases with reloadable functionality for financial-inclusion and unbanked Egyptian customers.
• ALEX GO Current Account Digital-first current account with streamlined onboarding for tech-savvy Egyptian retail customers seeking basic everyday banking services.
• Ultra Saving Account High-yield ALEXBANK savings account offering monthly returns up to 17% for Egyptian retail customers seeking competitive deposit yield.
• Start Account (Ibtada) - Women's Savings Financial-inclusion savings account targeting Egyptian women with no minimum balance, free account opening and monthly interest payments starting from EGP 250, part of the bank's women-empowerment agenda.
• ALEX STAR PLUS Fixed Certificate Three-year fixed-term deposit certificate offering guaranteed returns with monthly interest payments at 17.5% annual rate, with a 3% cashback on personal loans secured by the certificate.
• Microfinance for Individuals Micro-enterprise development financing for individual Egyptian micro-borrowers aged 21-65 with at least 1 year of business operation, offering loans up to EGP 60,000 over up to 36 months with life insurance included.
• Microfinance for Livestock Agricultural microfinance product financing Egyptian livestock production with loans up to EGP 250,000 over 6-48 months and life insurance throughout the financing period.
• Microfinance for Crops Agricultural microfinance for crop cultivation financing for Egyptian smallholder farmers with loans up to EGP 150,000 over 3-12 month terms, guarantor required.
• Express To Family Remittance (Italy-Egypt) International money transfer service available exclusively at Intesa Sanpaolo branches in Italy for Egyptian diaspora to send funds to Egypt in EUR or EGP, with competitive FX rates, fast delivery and direct account deposit or cash-pickup options in Egypt.
• Western Union Remittances Global Western Union money-transfer service allowing ALEXBANK customers to send and receive international remittances worldwide through the Western Union network.
• Speed Remittances Fast ALEXBANK-branded international money transfer service with expedited delivery for time-sensitive remittance needs of Egyptian customers and diaspora.
• Bancassurance Programs (Nagah, My Child, Farah, Hemaya Plus, Harvest) Bank-distributed insurance programs including Nagah (funeral), My Child (education), Farah (marriage), Hemaya Plus (protection) and Harvest (endowment), sold to Egyptian retail and corporate customers through ALEXBANK channels.
• Safe Deposit Boxes Secure bank-vault storage service for valuable items and documents offered to ALEXBANK retail and premium customers at selected branches.
• Hadi Bady Financial Literacy Game First Arabic-language financial-education board game (and accompanying mobile app) for Egyptian children aged 6-10 that teaches spending, saving and donating principles, distributed through schools and NGOs as part of the bank's CSR strategy.
• Orange Corners Upper Egypt Incubation Program 6-month entrepreneurship incubation program in Assiut, delivered with the Kingdom of the Netherlands, providing training, mentorship, networking and workspace to young Egyptian entrepreneurs aged 18-35 in agriculture, handicrafts and the creative sector.

Quantifiable outcome

• 5,000+ artisans supported through Ebda3 men Masr initiative across all Egyptian governorates; 90% women, 60% youth beneficiaries
• +6 more outcomes

Named customers25 records

Segments10 records

Ideal customer profiles6 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration5 records

Feature7 records

Partnerships

33 partnerships are on record, tiered core, major and minor.

• World Food Programme (WFP)coreStrategic or Co-development Partner · 1 December 2020MoU signed December 2020 under WFP's Smallholders Support Program in Upper Egypt. ALEXBANK provides comprehensive purposeful lending program including amended and tailor-made financial products for smallholder farmers and livestock holders. Partnership includes capacity building component where WFP consultants provide trainings on basic budgeting, management concepts, MS Excel & Word, financial literacy, and entrepreneurship. 2,529 microfinance loans worth EGP 41.95 million reserved as of source date, with 55% women recipients.
• UNEP FI / Principles for Responsible BankingcoreStrategic or Co-development Partner · 1 January 2019Joined UNEP FI in 2019 following Intesa Sanpaolo's membership since 2006. Became Founding Signatory of Principles for Responsible Banking (Alignment, Impact & Target Setting, Clients & Customers, Stakeholders, Governance & Culture, Transparency & Accountability) in 2019.
• Ministry of Social SolidaritycoreStrategic or Co-development Partner · 1 January 2018Strategic partner since 2018 for creative economy and handcrafts development. Collaboration supports Ebda3 men Masr initiative and artisan empowerment programs.
• Caritas EgyptmajorStrategic or Co-development Partner · 1 January 2018Partnership through 'Qesetna fi Hereftna' initiative aiming at including and empowering artisans with special abilities in handicrafts sector. Caritas Egypt supports vulnerable people and fragile communities.
• Star Care EgyptminorStrategic or Co-development Partner · 1 January 2018Partnership since 2018 as part of 'One Dream' project. Non-profit organization founded by Mercedes-Benz executives to help ensure a better future for less fortunate children in Egypt.
• YadaweyamajorStrategic or Co-development Partner · 1 January 2017Social enterprise partner to Ebda3 men Masr significantly impacting lives of more than 800 craftsmen/women and their families across 6 governorates since 2017.
• ENID (Egypt Network for Integrated Development)majorStrategic or Co-development Partner · 1 January 2016Partner to Ebda3 men Masr since 2016. UNDP project under Ministry of International Cooperation developing viable and sustainable skill development and employment opportunities in South Upper Egypt, focusing on Qena governorate.
• UNDP & Ministry of ElectricitymajorStrategic or Co-development Partner · 1 January 2016Joined national energy efficiency project in 2016 in collaboration with UNDP and Ministry of Electricity.
• Sawiris Foundation for Social DevelopmentcoreStrategic or Co-development Partner · 1 January 2015Strategic long-term partner since 2015 featuring economic empowerment, access to education, health and shelter to marginalized children and people with disabilities. Key partner in multiple CSR initiatives including Ebda3 men Masr, women's empowerment, and children's welfare programs.
• Fair Trade EgyptcoreStrategic or Co-development Partner · 1 January 2015Long-term partner since 2015 for Ebda3 men Masr initiative. Working since 1998 to alter conditions of craft artisans affected by mass production and globalization. Partnership supports fair trade practices and artisan market access.
• Ministry of EducationmajorStrategic or Co-development Partner · 1 January 2015Partnership since 2015 with Ministry of Education and Filmar Nile textile to enhance sustainable cultivation and industrialization of Egyptian cotton.
• United Nations Global CompactcoreStrategic or Co-development Partner · 1 January 2014Signatory of UN Global Compact initiative since 2014. UNGC policies address ten universal principles promoting environmental welfare, human rights, and ethical practice.
• Equator PrinciplescoreStrategic or Co-development Partner · 1 January 2012Adoptees of Equator Principles since 2012, implementing framework for managing environmental and community impacts from financing large projects.
• 57357 Children's Cancer HospitalcoreStrategic or Co-development Partner · 1 January 2009Strategic partner since 2009 supporting hospital premises and facilities in both Cairo and Tanta branches. Regular visits, Christmas events, and blood donation campaigns in partnership with AFNCI.
• Magdi Yacoub Heart FoundationmajorStrategic or Co-development PartnerSupporting Aswan Heart Centre and Aswan Heart Research Centre - exceptional project of enormous significance to Egyptian people's health, entirely based on donations.
• UNICEFmajorStrategic or Co-development PartnerPartnership with UNICEF and Rotaract El Tahrir club to provide clean water through in-house water connections for 184 houses in Bani Korra village, Assiut.
• Habitat for HumanityminorStrategic or Co-development PartnerPartnership providing proper housing directly affecting well-being of more than 50 families, bringing humane living conditions and facilities.
• Association for the Protection of Environment (APE)majorStrategic or Co-development PartnerImplementing partner for 'One Dream' project helping Cairo garbage-collecting community recycle waste products with income generation schemes, benefiting 35,000 individuals in Mansheyet Nasser and Tora.
• TawasolminorStrategic or Co-development PartnerNGO operating a community school certified by Ministry of Education enrolling school dropouts from 4 slum areas in Cairo with education, health, vocational training, and performing arts programs.
• Educate MeminorStrategic or Co-development PartnerLaunched 'Transformational Teaching' Program in 2016 to develop and deliver professional development programs for teachers across Egypt.
• Kheir Wa BarakaminorStrategic or Co-development PartnerPartnership since 2016 supporting ten most underprivileged villages in Aswan's Edfu Center.
• Misr el Khier FoundationminorStrategic or Co-development PartnerPartner since 2007 improving living conditions of Egyptian communities through sustainable programs focusing on health, education, social solidarity, scientific research. Supporting roof, water and education access in Upper Egypt.
• Hope Village SocietyminorStrategic or Co-development PartnerPartnership supporting street children both internationally (sent Egyptian national football team to Brazil street children world cup) and locally (building biggest street children shelter in Egypt).
• Banati FoundationminorStrategic or Co-development PartnerFoundation since 2010 working on protection of children at risk, children in street situations, and children deprived from family care.
• Kingdom of The Netherlands - Orange CornerscoreStrategic or Co-development PartnerOrange Corners Upper Egypt initiative provides young entrepreneurs with training, networks and facilities to start and grow startups contributing to SDGs. Implemented under Ministry of International Cooperation with ALEXBANK as main private partner. Targets youth aged 18-35 with ideas in agriculture, handicrafts and creative sector. 6-month incubation program supporting up to 20 entrepreneurs per cycle with 50% female participation target. Workspace located in Assiut.
• Breast Cancer Foundation EgyptminorStrategic or Co-development PartnerSponsored BCFE initiatives including Suzan G. Komen 'Rally for A Cure' and 'Race for the Cure' to promote breast cancer awareness among women.
• BEBA (British/Egyptian Business Association)minorStrategic or Co-development PartnerPartnership to Adopt 'Saadna' Village in Beni Suef Governorate providing electricity for 27 houses, full reconstruction of 8 houses, and solar-powered street lamps.
• Flying Angels FoundationminorStrategic or Co-development PartnerPartnership to support finding, purchasing and donating round trip airplane tickets for children in health emergency needing urgent transfer to health facilities, and for medical teams performing on-site surgeries.
• Egyptian Export Council for HandicraftsmajorStrategic or Co-development PartnerAgreement signed to accelerate global market integration; partnership paved way for 25 creative enterprises to obtain International Fair-Trade certifications by 2018.
• Alwan NGOminorStrategic or Co-development PartnerPartnership since 2016 developing culture and talents; held two graffiti workshops in Tunis Village in Fayoum where more than 20 houses were painted.
• Tunis Village NGOminorStrategic or Co-development PartnerPartnership helping Tunis Village potters establish an NGO and preserve traditional crafts in Fayoum.
• ACT (Appropriate Communication Techniques for Development)minorStrategic or Co-development PartnerPartnership since 2018 to combat early marriage through education and economic empowerment projects in West Nile village.
• Federation of Egyptian Banks (FEB)majorStrategic or Co-development PartnerMembership in FEB representing commitment to banking sector standards and collaboration in Egypt.

Scale indicators17 records

Recent moves6 records

Expansion highlights6 records

Direct peers

• Banque du Caire: Egyptian commercial bank with significant state ownership serving retail, SME, and corporate segments through a national branch network. Banque du Caire directly competes with ALEXBANK in MSME and retail banking.
• Commercial International Bank (CIB Egypt): Egypt's largest private-sector bank, serving retail, SME, and corporate clients with a national branch network and digital banking platform. CIB is ALEXBANK's most direct competitor across retail banking, premium segments, and corporate lending in Egypt.
• Arab African International Bank (AAIB): Egyptian bank with mixed foreign and domestic ownership offering corporate, retail, and investment banking. AAIB competes with ALEXBANK in corporate lending, trade finance, and increasingly in retail/SME banking.
• Credit Agricole Egypt: Egyptian subsidiary of Crédit Agricole Group offering retail, corporate, and investment banking. Credit Agricole Egypt is a direct foreign-subsidiary peer of ALEXBANK with similar corporate governance and ESG alignment to a European parent.
• National Bank of Egypt (NBE): Egypt's largest state-owned commercial bank with an extensive national branch network and full retail/corporate banking suite. NBE competes with ALEXBANK across all Egyptian banking segments and is a primary reference point for branch scale.
• Emirates NBD Egypt: Egyptian subsidiary of Emirates NBD, a major regional bank headquartered in Dubai. Like ALEXBANK under Intesa Sanpaolo, Emirates NBD Egypt is a regional-bank-controlled subsidiary competing in retail, MSME, and corporate banking in Egypt.
• Banque Misr: Major Egyptian state-owned commercial bank offering retail, MSME, and corporate banking with a large national branch network. Banque Misr competes directly with ALEXBANK in retail deposits, MSME lending, and digital banking.
• QNB Egypt (Qatar National Bank): Egyptian subsidiary of Qatar National Bank Group, one of the largest foreign-owned banks in Egypt. QNB Egypt closely mirrors ALEXBANK's structure as a foreign-parent-controlled commercial bank with corporate, retail, and Islamic banking franchises.
• National Bank of Kuwait – Egypt (NBK Egypt): Egyptian subsidiary of National Bank of Kuwait, serving corporate and retail clients. NBK Egypt shares ALEXBANK's profile as a Gulf-region parent-owned commercial bank operating in Egypt.
• HSBC Bank Egypt: Egyptian subsidiary of HSBC Holdings serving corporate, institutional, and premium retail clients. HSBC Egypt shares ALEXBANK's foreign-parent-controlled structure and competes in trade finance, corporate banking, and premium segments.

Market position

Strengths5 records

Weaknesses4 records

Competitive moat4 records

Key risks4 records

Key highlights7 records

Customer concentration

• YouTubeyoutube.com/user/AlexBankOfficial
• Facebookfacebook.com/ALEXBANKOFFICIAL
• LinkedInlinkedin.com/company/bank-of-alexandria

Compliance6 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles6 records

Funding overview

Funding rounds1 record

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments2 records

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Alexbank