ConvenientMD

What ConvenientMD does

ConvenientMD is a New England-based, multi-site healthcare delivery operator founded in 2012 in Windham, New Hampshire, and headquartered in Portsmouth, NH. The company runs 51 walk-in urgent care clinics across Maine, New Hampshire, and Massachusetts, open 8am-8pm daily with no appointment required, supplemented by a 6am-8pm daily virtual urgent care channel for patients in the same three states. Each clinic provides on-site diagnostics — X-ray, lab testing, EKGs, IV fluids, and minor surgical procedures — and NH/ME sites dispense pre-packaged prescriptions at a flat $15. Self-pay urgent care visits start at $175 and are capped at $265, which the company cites as approximately 82% cheaper than equivalent hospital imaging.

In 2022 ConvenientMD extended into relationship-based primary care via a sub-brand operating five locations (Bangor and Portland, ME; Exeter, Manchester, and Portsmouth, NH). Primary care is billed through insurance, including Medicare Part A & B and Medicare Advantage plans through Anthem, United Healthcare, and Martin's Point, with provider panels sized at less than half the typical PCP panel to support longer visits. The first co-located urgent care and primary care facility is under development in Waterville, ME for late 2026. The company monetizes urgent care primarily through insurance fee-for-service plus a flat-fee self-pay tier, employer/occupational health services, on-site prescription dispensing, and ancillary services (DOT and youth physicals, COVID testing, flu/COVID vaccines). Digital touchpoints include an athenahealth-powered patient portal for primary care, Solv Health online scheduling, and separate Patient Notebook (urgent care) and Inbox Health (primary care) billing platforms. The company received growth capital from Bain Capital Double Impact in May 2021 to fund expansion into underserved communities.

Name

ConvenientMD

Website

https://convenientmd.com

Company type

Private

Founded year

2012

Operating status

Operating

Headcount range

1,001–5,000 employees

Short description

ConvenientMD operates 51 walk-in urgent care clinics plus five primary care sites across Maine, New Hampshire, and Massachusetts, delivering same-day episodic care, on-site diagnostics, and virtual urgent care to retail healthcare consumers in New England.

Ownership category

akta.pro rank

Product category

Urgent Care Services

NAICS

Offices of Physicians (62111), Ambulatory Health Care Services (621)

SIC

Services-Offices & Clinics Of Doctors Of Medicine (8011), Services-Specialty Outpatient Facilities, Nec (8093)

akta.pro primary industry

Retail & Walk-In Primary Care Clinics (HLAFAGAC)

akta.pro secondary industries

Urgent Care & On-Demand Virtual Visits (HLALAAAB), Occupational Medicine & Work Injury Urgent Care Clinics (HLAFADAG)

Keywords

• Walk-in urgent care
• Primary care services
• Virtual urgent care
• Occupational health services
• On-site diagnostic imaging

Headquarters

HQ city

Portsmouth

HQ country

United States

HQ region

North America

Offices58 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Marketing or Sales, Technology or R&D, Supply Chain

Revenue model

1. Urgent Care Services (Insurance): Fee-for-service revenue from insured patients. Patients pay their standard insurance copay. Accepts most insurance plans including Anthem Blue Cross Blue Shield, Aetna, United Healthcare, Martins Point, Cigna, and Medicare Part A and B.
2. Urgent Care Services (Self-Pay): Flat fee model for uninsured patients. All urgent care visits start at $175, with total cost not exceeding $265 regardless of services needed. Additional charges may apply for pre-packaged prescriptions and external lab work.
3. Primary Care Services: Value-based care model for primary care patients. Accepts Medicare Part A and B, Medicare Advantage Plans through Anthem, United Healthcare, and Martin's Point. Patients can select ConvenientMD as their PCP.
4. Employer/Occupational Health Services: Services for employers including workplace injuries, DOT physicals, and employer health programs.
5. On-site Prescriptions: $15 flat rate for prescriptions at NH and ME clinics. Not available at MA locations.
6. Lab Services: Partnership with LabCorp for lab work. Patients receive separate invoices from LabCorp for external lab services.

Pricing tiers

Go-to-market motion1 record

Distribution channels5 records

Marketing channels5 records

Core offering

ConvenientMD operates a 51-clinic walk-in urgent care network across Maine, New Hampshire, and Massachusetts (open 8am-8pm daily, no appointment required) delivering on-site treatment, X-rays, labs, EKGs, prescriptions, and minor procedures for non-life-threatening conditions. The company complements its urgent care core with a Virtual Urgent Care telemedicine service, a growing Primary Care sub-brand (5 locations plus a Waterville, ME co-located facility opening late 2026), Employer/Occupational Health services, COVID-19 testing, and ancillary services such as youth sports physicals and DOT physicals.

Product overview

ConvenientMD is a multi-service healthcare delivery company operating across Maine, New Hampshire, and Massachusetts. Its core offering is a network of 51 walk-in urgent care clinics (open 8am–8pm, 7 days/week, no appointment needed) offering treatment for non-life-threatening conditions, on-site X-rays, lab tests, EKGs, minor procedures, and prescriptions. The company has expanded into adjacent services including Virtual Care (telemental/teleurgent care, 6am–8pm daily), a growing Primary Care sub-brand (5 operating locations in Bangor ME, Portland ME, Exeter NH, Manchester NH, and Portsmouth NH, plus a new co-located urgent care + primary care facility in Waterville ME opening late 2026), Employer/Occupational Health Services, a School Nurse Partnership Program (free care for students in financial need), and ancillary services such as COVID-19 testing, flu/COVID vaccines, DOT physicals, youth sports physicals, and lab services (via on-site testing and LabCorp partnership). Patients interact with the company through multiple digital touchpoints including an athenahealth patient portal (web + mobile app), online scheduling via SolV Health, and separate billing platforms (Patient Notebook for urgent care; Inbox Health for primary care). The co-located Waterville facility represents a new integrated delivery model combining urgent care and primary care in a single site for the first time.

Differentiator

Problem solved

Functional benefit

Products and services

• ConvenientMD Urgent Care Walk-in urgent care clinics offering treatment for non-life-threatening illnesses and injuries, open 8am-8pm daily across 51 locations in Maine, New Hampshire, and Massachusetts. Services include on-site X-rays, lab tests, EKGs, IV fluids, minor surgical procedures, prescriptions (NH/ME), sports physicals, DOT physicals, flu and COVID vaccines, and employer health services. Average visit is under one hour with flat-fee self-pay pricing up to $265.
• ConvenientMD Virtual Care Telemedicine (virtual urgent care) service accessible from anywhere, available 6am-8pm daily (7 days/week) for patients in Maine, New Hampshire, and Massachusetts. Treats common urgent care conditions remotely; prescriptions are provided for common illnesses. Scheduling is available via SolV Health or direct booking.
• ConvenientMD Primary Care Primary care practices operating at five locations (Bangor, ME; Portland, ME; Exeter, NH; Manchester, NH; Portsmouth, NH) plus a new location opening in Waterville, ME (late 2026). Offers ongoing, relationship-based care including preventive screenings, chronic disease management, mental health support, medication management, specialist referral navigation, and wellness coaching. Practices accept Medicare Part A & B and Medicare Advantage plans through Anthem, United Healthcare, and Martin's Point.
• Employer Services Occupational health and workplace injury services for employers, offered across ConvenientMD's urgent care network. Includes workplace injury treatment, pre-employment physicals, DOT physicals, drug testing, and employer health program coordination.
• COVID-19 Testing COVID-19 PCR testing available at all ConvenientMD urgent care locations, with results delivered via text link within 2-7 days depending on test type.
• Lab Services On-site lab tests and screenings at all clinic locations, plus lab order acceptance in partnership with LabCorp for primary care patients who can walk in without an appointment with their lab order form.
• X-Ray Services State-of-the-art on-site X-ray facilities at every ConvenientMD clinic, with a certified X-ray technologist always on-site. Also completes outside X-ray orders. Patients save approximately 82% compared to hospital imaging center rates.
• Youth Sports & Camp Physicals Affordable youth pre-participation physicals for K-12 students, priced at $25-$50 depending on location. Also available through the School Nurse Partnership Program with free vouchers for families with financial need.
• DOT Physicals Department of Transportation physicals available at ConvenientMD urgent care locations for commercial driver's license holders.
• Flu and COVID Vaccines Immunization services including annual flu shots and updated COVID-19 vaccines offered at all ConvenientMD locations.
• School Nurse Partnership Program A no-cost program for PreK-12 school nurses in Maine, New Hampshire, and Massachusetts providing free medical care and prescriptions for students in financial need, free youth physical vouchers, EpiPen4Schools prescription assistance, neffyinSchools epinephrine nasal spray program, Narcan community donation referrals, and visit notes shared with school nurses (with parent/guardian permission).

Quantifiable outcome

• Average urgent care visit under 1 hour
• +3 more outcomes

Named customers7 records

Segments6 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration4 records

Feature6 records

Partnerships

Five partnerships are on record, tiered core and minor.

• LabCorpcoreTechnology or IntegrationPartnership with LabCorp for lab work services. Patients can walk in with lab orders from their providers without an appointment. Patients receive separate invoices from LabCorp for external lab services.
• Solv HealthcoreChannel Partner/ Reseller/ DistributorOnline booking platform partner allowing patients to save their spot in line at ConvenientMD locations. Integrated booking links provided on the ConvenientMD website for Massachusetts, Maine, and New Hampshire locations.
• athenahealthcoreTechnology or IntegrationPatient portal technology provider for ConvenientMD Primary Care. The athenahealth portal enables patients to message providers, view test results, schedule appointments, and pay bills. Available via web portal and mobile app (athenaPatient).
• EpiPen4SchoolsminorStrategic or Co-development PartnerNational EpiPen donation program through which ConvenientMD helps schools acquire free stock EpiPens. ConvenientMD writes prescriptions for schools to use to obtain free EpiPens (up to two 2-packs per school per calendar year).
• neffyinSchoolsminorStrategic or Co-development PartnerNational neffyinSchools donation program. ConvenientMD writes prescriptions for schools to obtain free stock neffy (epinephrine nasal spray) through the program (up to two cartons per school per calendar year).

Scale indicators6 records

Recent moves9 records

Expansion highlights5 records

Broad incumbents

• CityMD: CityMD is one of the largest urgent care chains in the United States, operating hundreds of walk-in clinics primarily in the New York/New Jersey metro area. It is a broad incumbent in urgent care retail delivery with similar walk-in, extended-hours, on-site diagnostics, and employer/occupational health offerings.
• CVS MinuteClinic: CVS MinuteClinic operates thousands of in-store retail clinics offering basic urgent care, vaccinations, and chronic care management. While not a direct urgent care peer, it competes for the same walk-in patient use cases in markets overlapping with ConvenientMD's footprint.

Direct peers

• GoHealth Urgent Care: GoHealth Urgent Care operates a large network of urgent care centers in partnership with health systems across the United States. It shares ConvenientMD's walk-in, on-site lab and X-ray, and insurance-based urgent care model, and is among the most directly comparable urgent care peers.
• Patient First: Patient First is a regional chain of walk-in urgent care and primary care centers on the U.S. East Coast, offering similar services including on-site X-ray, lab, prescriptions, and primary care. It is comparable to ConvenientMD in both walk-in urgent care operations and integrated primary care offerings.
• AFC Urgent Care: AFC Urgent Care is a franchise network of walk-in urgent care clinics offering similar services to ConvenientMD, including on-site diagnostics, employer services, and primary care at many locations. Its franchise model differentiates it from ConvenientMD's corporate-owned approach, but the core service offering and target customer overlap closely.
• FastMed Urgent Care: FastMed is a large urgent care chain operating walk-in clinics with on-site labs, X-rays, vaccinations, and occupational health services. It targets a similar patient base of uninsured and insured walk-in customers and competes on convenience, hours, and transparent pricing.
• ZoomCare (Zoom+Care): ZoomCare operates a multi-site urgent care and primary care network in the Pacific Northwest with on-site diagnostics, transparent pricing, and a tech-forward booking platform. It shares ConvenientMD's integrated urgent care + primary care model and emphasis on transparent flat-fee pricing.

Regional players

• CareSpot / MedPost Urgent Care: CareSpot/MedPost operates walk-in urgent care clinics offering similar services to ConvenientMD, including on-site labs, X-rays, and employer health services. Comparable in service mix though geographically focused in other U.S. regions.

Emerging players

• Carbon Health: Carbon Health operates a hybrid urgent care + primary care + virtual care platform with both physical clinics and a strong digital/telehealth offering. It overlaps with ConvenientMD's urgent care, primary care, and virtual urgent care services, with a more tech-led positioning.

Others

• Massachusetts General Hospital / Brigham and Women's Urgent Care: Hospital-affiliated urgent care networks operated by major Massachusetts health systems (e.g., Mass General Brigham) compete with ConvenientMD for patients in the Boston metro area. They are not direct peers but represent the hospital-system alternative ConvenientMD positions against on cost and convenience.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks1 record

Key highlights6 records

Customer concentration

• Instagraminstagram.com/convenientmd
• Xx.com/ConvenientMD
• Facebookfacebook.com/Convenientmd

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles6 records

Subsidiaries2 records

Funding overview

Funding rounds3 records

Investors1 record

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about ConvenientMD