Outlander Travel

What Outlander Travel does

Outlander Travel is a private U.S. travel agency founded in 2012 by Elizabeth Caran and headquartered in the Morrisville, North Carolina area (Wake County). The firm operates as an independent agent under Nexion Travel Group, a host agency that supports more than 4,000 travel professionals and is part of the broader Tzell/Travel Leaders network. Outlander Travel provides personalized travel planning services to individual travelers, families, and small groups, designing custom itineraries that span beach vacations, adventure travel, mountain destinations, family trips, couple getaways, cruises, and destination weddings.

The agency's core product is concierge-style itinerary design handled by a team of roughly 15 named travel advisors (Elizabeth, Lindsay, Donna, Sandy, George, Amy, Anna, Ashley, Kristen, Robin, Andy, Aimee, Laura, Vicki, Andi). Complementing the planning service is a portfolio of hosted group trips — themed river cruises, ocean cruises, and land tours — marketed through dedicated landing pages and booked via the Tern.Travel platform. Active itineraries span the Rhine and Moselle, Greek Isles, Western Mediterranean, Southern Caribbean, Japan, the Galapagos, and European Christmas market routes, with departures scheduled from mid-2026 into 2027. The firm also produces the "Fly Away" weekly travel podcast (500+ episodes since 2014, distributed through Castos, Apple Podcasts, and Spotify) and a free downloadable lead magnet, "50 Books That Ignite Your Wanderlust," both serving as top-of-funnel marketing assets.

Outlander Travel earns commissions from cruise lines, tour operators, hotels, and airlines on bookings it places on behalf of clients (transaction-fee model). Pricing is quote-based rather than published, with example cruise pricing starting at $2,649 per person for base cabin categories. The go-to-market motion is consultation-led: prospects reach out through the website contact form, email, or phone, and advisors handle end-to-end trip design. Operations are supported by a standard SaaS stack — Tern.Travel for booking, Flodesk for email marketing, ClickUp for forms, and Castos for podcast hosting — and the company holds seller-of-travel registrations in California, Florida, and Washington in addition to GDPR, CCPA, and COPPA-aligned privacy compliance.

Name

Outlander Travel

Legal name

Outlander Travel LLC

Website

https://outlandertravel.com

Company type

Private

Founded year

2012

Operating status

Operating

Headcount range

11–50 employees

Short description

Outlander Travel is a North Carolina-based independent travel agency, founded in 2012 by Elizabeth Caran, that provides personalized vacation planning and advisor-hosted group trips for individual travelers, families, and cruise enthusiasts under host agency Nexion Travel Group.

Ownership category

akta.pro rank

Product category

Travel Agency Services

NAICS

Travel Agencies (561510), Tour Operators (561520)

akta.pro primary industry

Outbound International Retail Travel Agencies (THAKABAI)

akta.pro secondary industries

Adventure & Active Travel Agencies (THAKABAD), Fee-Based/Independent Trip Planners (No Booking) (THAKAOAA)

Keywords

• Travel agency services
• Custom vacation planning
• Hosted group travel
• River cruise booking
• Travel consultation

Headquarters

HQ city

Morrisville

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Technology or R&D, Others

Revenue model

1. Travel Agency Services: Commission-based travel agency earning commissions from bookings made with travel suppliers (cruise lines, tour operators, hotels, airlines). Clients pay for travel services directly to suppliers, with Outlander Travel earning commissions on bookings.

Pricing tiers

Go-to-market motion2 records

Distribution channels2 records

Marketing channels4 records

Core offering

Outlander Travel is a personalized travel agency that designs custom vacation itineraries for individual clients and leads hosted group trips (river cruises, ocean cruises, and land tours) to destinations worldwide. The agency earns commissions from travel suppliers (cruise lines, tour operators, hotels, airlines) while providing expert consultation, itinerary planning, and end-to-end trip coordination.

Product overview

Outlander Travel operates as a full-service travel agency offering personalized travel planning as its core service, complemented by hosted group trips led by their travel advisors. The company was founded in 2012 by Elizabeth Caran and functions as an independent agency under Nexion Travel Group. Their product portfolio centers on custom vacation planning services combined with curated group travel experiences including river cruises, ocean cruises, and escorted tours. Additional offerings include the Fly Away podcast (500+ episodes of travel content) and free downloadable resources like the '50 Books That Ignite Your Wanderlust!' guide. The hosted trips product line includes themed journeys such as wine cruises through Europe's Rhine and Moselle rivers, small-ship Greek Isles exploration, Japan Intensive cruises, Galapagos expeditions, and Christmas market river cruises in Germany.

Differentiator

Problem solved

Functional benefit

Brands

• Fly Away Podcast: Weekly travel therapy podcast with over 500 episodes covering travel tips, destination guides, and industry insights

Products and services

• Personalized Travel Planning Services Expert travel consultation and custom itinerary design for individuals, couples, and families. Advisors listen to client preferences and plan every detail of the trip, from transportation and accommodations to excursions and special experiences.
• Rhine and Moselle Splendors Wine Journey Hosted seven-night river cruise through the Rhine and Moselle wine regions, with optional three-night pre-cruise stay in France's Champagne region and optional four-night post-cruise stay in Switzerland (Lucerne and Zurich). Aimed at travelers interested in wine, scenic cruising, and culture.
• Grecian Wonders on Azamara Onward Small-ship hosted cruise through the Greek Isles aboard Azamara Onward with special pricing available through Outlander Travel, targeting travelers seeking less crowded shoulder-season Greek exploration.
• Ring in the New Year on Adventure of the Seas Hosted New Year's Eve group cruise in the Western Caribbean aboard Royal Caribbean's Adventure of the Seas, including $50 onboard credit per cabin. Aimed at travelers wanting a stress-free, group-hosted holiday sailing.
• Southern Caribbean and Aruban Nights on Valiant Lady Adults-only hosted cruise through the Southern Caribbean aboard Virgin Voyages' Valiant Lady, roundtrip from San Juan with stops in Aruba, Curaçao, Martinique, and St. Kitts & Nevis. Hosted by several Outlander Travel advisors.
• Japan Intensive on Azamara Pursuit Hosted, all-inclusive immersive group cruise through Japan with a South Korea port stop aboard Azamara Pursuit, curated for travelers seeking authentic Japanese cultural experiences.
• Galapagos Inner Loop on Celebrity Flora Hosted Galápagos expedition cruise aboard Celebrity Flora, including charter flights and two nights in Quito, Ecuador. Targeted at travelers seeking a guided, all-logistics-handled expedition experience.
• Voyages With Vicki: The Rhine Edition Eight-day hosted Rhine river cruise aboard AmaStella from Amsterdam through Germany and France to Basel, Switzerland, hosted by Outlander Travel advisor Vicki Martin, with castles, wine regions, and medieval cities along the route.

Named customers2 records

Segments3 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration5 records

Partnerships

One partnership is on record.

• Nexion Travel GroupcoreChannel Partner/ Reseller/ DistributorOutlander Travel operates as an independent agent within Nexion Travel Group, a fully licensed, bonded, and accredited host agency with operations in the United States and Canada. Nexion supports more than 4,000 independent travel professionals and is part of Tzell Travel Group, a Travel Leaders Group company.

Scale indicators3 records

Recent moves5 records

Expansion highlights5 records

Direct peers

• Intrepid Travel: Intrepid operates small-group escorted tours globally with experienced local leaders; comparable on the hosted group trip dimension, though at much larger scale and operator-owned rather than retail agency.
• G Adventures: G Adventures runs small-group worldwide tours with a community-driven brand; overlaps with Outlander's hosted-trip group travel and personal-advisor-led positioning.
• Avoya Travel: Avoya Travel is a hosted travel agency network with independent advisors selling cruises and vacation packages, directly comparable to Outlander's Nexion-hosted, advisor-driven model with strong cruise focus and lead-generation support.
• Fora Travel: Fora is a modern travel advisor collective offering commission-based advisor support, training, and supplier relationships; comparable as a younger, tech-enabled agency network targeting independent advisors.
• Audley Travel: Audley is a bespoke tailormade tour operator with country-specialist advisors creating custom international itineraries; comparable to Outlander's personalized-planning model with a heavier land-tour focus.
• Kensington Tours: Kensington designs custom luxury private tours worldwide with dedicated destination experts; matches Outlander's premium personalized planning and hosted-trip ethos.
• Cruise Planners: Cruise Planners is a large hosted travel agency franchise specializing in cruise and vacation sales with independent agents; comparable to Outlander in host-affiliation, commission model, and cruise-heavy product mix.

Broad incumbents

• Travel Leaders Network: Travel Leaders is one of the largest North American travel agency consortia and the parent entity of Nexion; comparable as the broader host ecosystem in which Outlander operates, with shared supplier access and back-office infrastructure.
• American Express Travel: Amex Travel is the in-house travel agency of American Express offering concierge-style booking for cardholders; comparable as a scaled incumbent in personalized travel services, though with much broader product and a financial-services anchor.
• Virtuoso: Virtuoso is a luxury travel network of agencies and suppliers; comparable as a higher-end counterpart to Outlander's host network, providing preferred rates and amenities to member agencies.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat3 records

Key risks5 records

Key highlights7 records

Customer concentration

• YouTubeyoutube.com/channel/UCZJ3m9UqF4w
• LinkedInlinkedin.com/company/outlander-travel-llc
• Xx.com/outlandertravel
• Facebookfacebook.com/OutlanderTravel

Compliance7 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Outlander Travel