WellHive

What WellHive does

WellHive is a cloud-native SaaS company founded in 2017 that operates a healthcare care-navigation platform connecting fragmented scheduling systems across commercial and federal providers. Its core product, the WellHive Care Navigation Platform, uses a multi-network architecture deployed in AWS GovCloud to integrate thousands of scheduling sources and bridge VA, commercial, and community-care workflows; key sub-products include the ION Scheduling Platform and Enterprise Patient Scheduling (EPS), the latter deployed at 140 VA medical centers supporting more than 7 million Veterans with appointments scheduled in under seven minutes on average.

The company operates a subscription-based SaaS model priced through federal contracts and enterprise agreements rather than public per-seat tiers. Its primary customer is the U.S. Department of Veterans Affairs, anchored by the five-year $64M Advanced Medical Cost Management Solution (AMCMS) contract awarded in 2019 and the EPS technology-vendor selection in 2023. Secondary customer segments include commercial health systems, state and local government, and health plans/administrators. Distribution is direct enterprise sales with a partner certification program; the platform is FedRAMP High authorized and HIPAA compliant.

WellHive is privately held, headquartered in Melbourne, Florida, with 11-50 employees and offices referenced in Arlington, Virginia. The leadership team includes veterans of the VA (Steve Young, former Deputy Under Secretary for Health) and Salesforce (Chris Faraji). Strategic technology partners include Salesforce, Kyruus, Zocdoc, and Grow Therapy; the company has no disclosed institutional venture funding, with growth funded through federal contract revenue.

Name

WellHive

Legal name

WellHive Holdings LLC

Website

https://wellhive.com

Company type

Private

Founded year

2017

Operating status

Operating

Headcount range

11–50 employees

Ownership category

akta.pro rank

Product category

Healthcare Scheduling and Care Coordination Software

NAICS

Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (518)

SIC

Services-Prepackaged Software (7372), Services-Computer Programming, Data Processing, Etc. (7370), Services-Health Services (8000)

akta.pro primary industry

Care Navigation, Referral & Digital Front Door Platforms (HLALABAH)

akta.pro secondary industry

Patient Self-Service Portal for Scheduling & Management (HLACADAK)

Keywords

• Healthcare scheduling software
• Care navigation platform
• Veterans health technology
• Federal healthcare SaaS
• Medical appointment scheduling

Headquarters

HQ city

Melbourne

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2B

Offering type

Software

Cost components

Personnel, Technology or R&D, Infrastructure, Marketing or Sales, Operations

Revenue model

1. SaaS Subscription Platform: WellHive operates as a SaaS (Software as a Service) platform with solutions that enhance healthcare revenue cycle management and increase efficiencies for scheduling medical appointments. Revenue derived from subscription-based access to the WellHive Care Navigation Platform.

Distribution channels3 records

Marketing channels5 records

Core offering

WellHive provides a cloud-native SaaS Care Navigation Platform that integrates thousands of healthcare scheduling sources to coordinate patient care across healthcare organizations, providers, and locations. The platform bridges commercial and federal healthcare systems, with a primary focus on enabling the U.S. Department of Veterans Affairs (VA) and community care providers to schedule Veteran appointments in real time. Its flagship Enterprise Patient Scheduling (EPS) capability is deployed at 140 VA medical centers supporting over 7 million Veterans.

Product overview

WellHive is a cloud-native, Software-as-a-Service healthcare platform offering a unified Digital Healthcare Scheduling Network. The core WellHive Care Navigation Platform serves as the foundational product, with the ION Scheduling Platform and Enterprise Patient Scheduling (EPS) as key sub-products. The platform includes solution modules for Referral-Based Scheduling, Access Centers, and Patient Self-Scheduling. WellHive's multi-network architecture bridges commercial and federal healthcare systems, connecting over 100 health systems, 100,000 providers, and integrating with partner platforms including Kyruus, Zocdoc, and Grow Therapy to deliver care coordination and appointment scheduling across system and organizational boundaries.

Differentiator

Problem solved

Functional benefit

Products and services

• WellHive Care Navigation Platform Foundational multi-network cloud-native SaaS platform that integrates thousands of healthcare scheduling sources into one comprehensive platform, bridging commercial and federal healthcare systems and connecting over 100 health systems and 100,000 providers.
• ION Scheduling Platform Sub-product of the WellHive platform that enables VA staff to view real-time availability inside private community providers' schedules and directly book Veterans into appointment slots, eliminating phone calls and faxes in the scheduling process.
• Enterprise Patient Scheduling (EPS) VA capability powered by WellHive technology that enables VA staff to schedule approved community care appointments directly into participating providers' existing scheduling systems. Deployed at 140 VA medical centers nationwide, supporting over 7 million Veterans.
• Referral-Based Scheduling Solution that guarantees continuity of patient care journeys through direct scheduling with referral networks and automated monitoring of appointment outcomes.
• Access Centers Solution that empowers access centers to effectively address patient needs through a unified digital source for all network providers and appointment data.
• Patient Self-Scheduling Solution that enables patients to schedule appointments at their convenience, promoting increased patient engagement while reducing administrative burdens.

Quantifiable outcome

• Appointments scheduled in under 7 minutes on average compared to manual coordination spanning hours or days
• +4 more outcomes

Named customers6 records

Segments4 records

Ideal customer profiles4 records

Technology focussed Yes

API detail

Has API

Yes

API docs

API detail

Core technology

AI maturity

App detail

Integration5 records

Feature5 records

Partnerships

Six partnerships are on record, tiered core.

• Grow TherapycoreTechnology or Integration · 5 February 2025Partnership announced February 5, 2025 to integrate real-time digital scheduling access to Grow Therapy's network of tens of thousands of licensed mental and behavioral healthcare providers. Focused on improving access to mental healthcare for Veterans, particularly in rural areas.
• V3GatecoreStrategic or Co-development Partner · 1 January 2023Partnership with V3Gate on the VA award for Integrated Veteran Care External Provider Scheduling. Together WellHive and V3Gate developed the groundbreaking platform recognized by VA's national award.
• ZocdoccoreGTM or Marketing Partner · 9 June 2022Partnership announced June 9, 2022 to drive greater access to care for U.S. Veterans. WellHive leverages Zocdoc's healthcare search and booking technology to make it easier for VA staff to help Veterans find and schedule care across 40+ specialties in community care network.
• KyruuscoreTechnology or Integration · 10 March 2022Novel partnership announced March 10, 2022 to integrate Kyruus' provider search and scheduling solutions with WellHive's federal healthcare expertise. Combined solution enables Veterans to find and schedule healthcare appointments with VHA more easily. Kyruus serves 300,000+ providers across leading health systems.
• SalesforcecoreStrategic or Co-development Partner · 3 February 2021Strategic partnership announced February 3, 2021 aimed at combining expertise and technologies to provide comprehensive solutions for healthcare. Initial objective involved integrated solution for Veterans Health Administration's complex care coordination needs. WellHive recruited Salesforce leader Chris Faraji as Executive Vice President following this partnership.
• Liberty IT SolutionscoreChannel Partner/ Reseller/ Distributor · 1 January 2019WellHive is described as a partner organization of Liberty IT Solutions, a Service-Disabled Veteran Owned Business. This relationship was foundational for WellHive's entry into federal healthcare IT.

Scale indicators9 records

Recent moves8 records

Expansion highlights5 records

Emerging players

• Arcadia: Healthcare data platform enabling care coordination, referral management, and value-based care analytics for health systems and payers. Adjacent to WellHive's care navigation and referral-based scheduling use cases.
• Cedar: Patient engagement and billing platform for health systems and payers. Comparable patient self-service scheduling and engagement capability, though focused on financial experience.

Others

• Definitive Healthcare: Healthcare commercial intelligence and analytics provider to federal agencies and life sciences. Adjacent data/analytics player serving similar federal healthcare buyers and commercial health systems.

Direct peers

• Bamboo Health: Real-time care coordination and care transitions network across hospitals, payers, and providers. Comparable to WellHive's cross-network care navigation and referral-based scheduling for complex patient journeys.
• Health Gorilla: Healthcare interoperability and clinical data exchange network. Comparable multi-network architecture for connecting disparate healthcare organizations and enabling cross-system workflows.
• Kyruus: Provider search, data management, and scheduling platform serving 300,000+ providers across health systems. Direct technology integration partner of WellHive, with overlapping customer base and scheduling/care access functionality.
• Zocdoc: Healthcare marketplace connecting patients to in-network providers with online booking across 200+ specialties. WellHive integration partner; directly comparable patient self-scheduling and provider search capability.

Broad incumbents

• Amwell: Enterprise telehealth and virtual care platform serving health systems, payers, and the federal government. Broad incumbent in digital care delivery with overlapping federal health market positioning.
• R1 RCM: Large-scale healthcare revenue cycle management and patient access technology vendor. Overlapping patient scheduling and access center functionality, though primarily focused on RCM rather than care navigation.
• Salesforce Health Cloud: CRM and care coordination platform for healthcare. WellHive's strategic partner but also a potential platform competitor in federal health IT and care management.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat5 records

Key risks5 records

Key highlights7 records

Customer concentration

• Xx.com/WellHive

Compliance4 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles6 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about WellHive