Star2Star Communications
Star2Star Communications provides cloud, hybrid, and on-premises unified communications, contact center, and managed network services to multi-location businesses with small IT teams across education, healthcare, hospitality, manufacturing, retail, and restaurants; now operates as an acquired brand within Sangoma Technologies.
- Company typePrivate
- Founded2006
- HeadquartersSarasota, United States
- Headcount251–500
- GTM typeB2B
- OfferingSoftware
What Star2Star Communications does
Star2Star Communications is a US-based provider of cloud-native business communications services founded in 2006 and headquartered in Sarasota, Florida. The company built and delivered unified communications as a service (UCaaS), communications platform as a service (CPaaS), and managed network services across cloud, hybrid, and on-premises deployment models, targeting multi-location businesses with small internal IT teams that require consolidated voice, video, collaboration, contact center, and connectivity from a single vendor. Its platform includes TeamHub for team collaboration, video conferencing, Contact Center as a Service, SIP trunking and faxing, managed network and security services, Microsoft Teams integration, and a hardware lineup of IP phones and endpoints.
The business operated on a subscription-based revenue model with bundled pricing tailored to customer size, complemented by hardware sales, professional services from in-house engineers, and wholesale SIP trunking to carriers. Go-to-market combined direct enterprise field sales with a channel partner ecosystem of technology-services distributors and resellers, supported by a Partner Portal. The company served more than 100,000 customers across verticals including restaurants, real estate, education, healthcare, hospitality, manufacturing, and retail.
Star2Star was acquired by Sangoma Technologies for $354 million (within the Q2 2020 to Q1 2025 window), at which point it ceased to operate as a standalone entity. Its unified communications capabilities, customer base, and engineering talent were absorbed into Sangoma's broader product portfolio, and Star2Star branding now appears as a sub-brand within Sangoma's marketing materials. Prior to the exit, Star2Star had raised $30 million in growth equity from NewSpring and PPM America (December 2014) and acquired Blueface (January 2018) to expand its platform footprint.
Star2Star Communications firmographics
Firmographics- Name
- Star2Star Communications
- Legal name
- Star2Star Communications
- Website
- https://star2star.com
- Company type
- Private
- Founded year
- 2006
- Operating status
- Acquired
- Headcount range
- 251–500 employees
- Short description
- Star2Star Communications provides cloud, hybrid, and on-premises unified communications, contact center, and managed network services to multi-location businesses with small IT teams across education, healthcare, hospitality, manufacturing, retail, and restaurants; now operates as an acquired brand within Sangoma Technologies.
- Ownership category
- akta.pro rank
Star2Star Communications industry classification
Industry- Product category
- Unified Communications as a Service (UCaaS)
- NAICS
- Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (518)
- SIC
- Telephone Communications (No Radiotelephone) (4813), Communications Services, Nec (4899)
- akta.pro primary industry
- UCaaS Platforms & Suites (HDAIAHAA)
- akta.pro secondary industries
- Collaboration & Unified Communications Management (UCaaS/VoIP) (BPAEABAK), Unified Communications & Contact Center for Workplace (UCaaS/VoIP, Meeting Rooms) (BPAEAIAE), SIP Trunking & Voice Termination (HDAIAHAC), Messaging APIs, CPaaS & Programmable Communications (BPAMACAL)
Keywords
Where Star2Star Communications is headquartered
LocationHeadquarters
- HQ city
- Sarasota
- HQ country
- United States
- HQ region
- North America
Offices1 record
Markets served
Star2Star Communications business model
Business model- GTM type
- B2B
- Offering type
- Software
- Cost components
- Technology or R&D, Personnel, Operations, Marketing or Sales, Infrastructure
Revenue model
- Unified Communications Subscriptions: Sangoma provides UCaaS, CPaaS, and managed network services through subscription-based models. The single vendor approach bundles communications, networking, and security services into unified packages tailored to business needs.
- Hardware and Endpoint Sales: Sale of phones and hardware endpoints as part of complete communications solutions, including productivity apps integration.
- Professional Services: Implementation, customization, and ongoing maintenance services delivered by in-house engineers.
- Wholesale SIP Trunking: Wholesale SIP trunking services for carriers and service providers.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Monthly | Flexible business communication plans scaled to business size |
Go-to-market motion2 records
Distribution channels3 records
Marketing channels5 records
Star2Star Communications product offering
Product offeringCore offering
Star2Star Communications develops and delivers cloud-native unified communications services (UCaaS, CPaaS) along with contact center, SIP trunking, and managed network and security services for multi-location businesses. Following its $354 million acquisition by Sangoma Technologies, the offering now sits within Sangoma's broader unified communications portfolio serving more than 100,000 customers worldwide.
Product overview
Sangoma, having acquired Star2Star for $354 million, operates as a unified communications provider offering a platform-plus-modules architecture. The core Communications Platform provides cloud, hybrid, and on-premises deployment options, supported by collaboration tools including TeamHub and Video Conferencing. Add-on modules encompass Contact Center as a Service, SIP Trunking & Faxing, and Microsoft Teams Integration. Managed services include Network & Connectivity, Security, and 5G Access. Hardware offerings cover business phones and endpoints. Star2Star's unified communications capabilities are now integrated into this broader Sangoma product portfolio, serving more than 100,000 customers across multi-location businesses with small IT teams.
Differentiator
Problem solved
Functional benefit
Products and services
- Communications Platform (Cloud/Hybrid/On-Premises) Sangoma's core Unified Communications as a Service (UCaaS) platform offering cloud, hybrid, and on-premises deployment options for business voice, messaging, and collaboration. Targeted at multi-location businesses with small IT teams.
- TeamHub Team collaboration platform enabling team communication, file sharing, and collaborative workspaces integrated with the Sangoma communications platform.
- Video Conferencing Business video conferencing solution integrated within the communications platform for virtual meetings and collaboration in remote and hybrid work environments.
- Contact Center as a Service Cloud-based contact center solution providing call handling, routing, and customer service capabilities, integrated with AI features such as PolyAI voice assistants.
- SIP Trunking & Faxing SIP trunking services enabling voice over IP connectivity along with fax capabilities over IP networks for business communications.
- Managed Network & Connectivity Managed network services providing connectivity solutions for multi-location businesses, bundled with the unified communications platform.
- Managed Security Managed security services integrated with the communications platform for comprehensive business protection across multi-site operations.
- Managed 5G Access 5G wireless access solutions for business connectivity needs, including as part of managed networking bundles.
- Phones & Hardware Business communication hardware including IP phones and endpoint devices sold as part of complete communications solutions.
- Sangoma Scribe Productivity application for business documentation and collaboration integrated within the Sangoma communications ecosystem.
Quantifiable outcome
- $24K annual savings for multi-location real estate company
- +1 more outcomes
Companies that use Star2Star Communications
Customer profileNamed customers3 records
Segments6 records
Ideal customer profiles3 records
Star2Star Communications technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Feature7 records
Star2Star Communications partnerships and signals
Strategic signalPartnerships
Two partnerships are on record, tiered core.
- MicrosoftcoreMicrosoft Teams Integration enables Sangoma's unified communications platform to work seamlessly with Microsoft Teams, providing customers with integrated collaboration capabilities across Teams and Sangoma's UCaaS infrastructure.
- Partner Ecosystem (Technology-Services Distributors)coreSangoma maintains an extensive partner ecosystem including technology-services distributors and resellers. The Partners Program includes a Partner Portal and Find a Partner locator for channel management and partner enablement.
Scale indicators2 records
Recent moves6 records
Expansion highlights6 records
Star2Star Communications competitors and assessment
Company assessmentDirect peers
- Nextiva: Nextiva is a UCaaS provider focused on SMB and mid-market customers with bundled voice, video, and contact center. Its similar go-to-market focus on small IT teams and multi-location businesses closely mirrors Star2Star's positioning.
- RingCentral: RingCentral is a leading pure-play UCaaS provider offering cloud voice, messaging, video, and contact center to businesses of all sizes. It directly competes with Star2Star's core communications platform for multi-location SMB and mid-market deals.
- 8x8: 8x8 provides UCaaS, CCaaS, and CPaaS as a unified platform targeting SMB through enterprise customers. It competes head-to-head with Star2Star on bundled communications, particularly for multi-location and international customers.
- Zoom (Zoom Phone): Zoom Phone extends Zoom's flagship video platform into cloud telephony, targeting the same SMB and mid-market segment as Star2Star. Its strong brand in video collaboration makes it a major competitive threat to Star2Star's UCaaS suite.
- Mitel: Mitel offers UCaaS, on-premises, and hybrid communications solutions primarily to mid-market and enterprise customers. Its hybrid cloud positioning and multi-location focus overlap directly with Star2Star's core offering.
- Vonage (Ericsson): Vonage provides UCaaS and CPaaS solutions to SMB and enterprise customers, now owned by Ericsson. It competes directly with Star2Star on programmable communications and bundled UC offerings for multi-location businesses.
Emerging players
- Ooma: Ooma delivers cloud-based communications and smart business phone systems targeted primarily at SMBs. It competes on price and simplicity in the lower end of the multi-location segment that Star2Star also serves.
- Dialpad: Dialpad provides AI-native UCaaS and contact center solutions for SMB and mid-market. Its emphasis on conversational AI overlaps with Star2Star's PolyAI partnership direction, making it a relevant emerging competitor in AI-augmented voice.
Broad incumbents
- Cisco (Webex): Cisco's Webex suite offers UCaaS, meetings, and contact center as part of a broad collaboration portfolio serving enterprise and SMB. While overlapping with Star2Star functionally, Webex is typically sold as part of a larger Cisco stack and targets larger enterprises.
- Microsoft (Teams Phone): Microsoft Teams Phone is the telephony arm of the dominant Microsoft Teams collaboration platform. It is both a competitor and an integration partner for Star2Star and represents the largest structural threat to standalone UCaaS providers.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat4 records
Key risks6 records
Key highlights7 records
Customer concentration
Star2Star Communications social profiles
Digital presenceStar2Star Communications financial estimates
Financial estimateRevenue estimate
Valuation estimate
Star2Star Communications leadership team
Management profileNumber of profiles
Profiles4 records
Star2Star Communications funding detail
Funding detailFunding overview
Funding rounds1 record
Investors2 records
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Star2Star Communications M&A and investment
M&A and investmentM&A1 record
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Star2Star Communications
What does Star2Star Communications do?
Star2Star Communications develops and delivers cloud-native unified communications services (UCaaS, CPaaS) along with contact center, SIP trunking, and managed network and security services for multi-location businesses. Following its $354 million acquisition by Sangoma Technologies, the offering now sits within Sangoma's broader unified communications portfolio serving more than 100,000 customers worldwide.
Is Star2Star Communications a public or private company?
Star2Star Communications is a private company. It is classified as corporate owned and is currently acquired.
When was Star2Star Communications founded?
Star2Star Communications was founded in 2006. It employs 251 to 500 people.
Where is Star2Star Communications based?
Star2Star Communications is headquartered in Sarasota, United States, in the North America region.
How does Star2Star Communications make money?
Four revenue lines are on record. Unified Communications Subscriptions are the primary driver. The others are hardware and Endpoint Sales, professional Services and wholesale SIP Trunking.
Who are Star2Star Communications's main competitors?
Direct peers on record are Nextiva, RingCentral, 8x8, Zoom (Zoom Phone), Mitel and Vonage (Ericsson). Emerging players are Ooma and Dialpad. Broad incumbents are Cisco (Webex) and Microsoft (Teams Phone).
Does Star2Star Communications have an API?
No public API is recorded for Star2Star Communications.
What industry is Star2Star Communications in?
Star2Star Communications's product category is Unified Communications as a Service (UCaaS). Its primary akta.pro industry code is HDAIAHAA, UCaaS Platforms & Suites, with a secondary code of BPAEABAK, Collaboration & Unified Communications Management (UCaaS/VoIP). Its NAICS code is 518 and its SIC code is 4813.