Nanoheal
Nanoheal provides an AI-driven Digital Experience Automation SaaS platform that uses predictive self-healing, zero-code automation, and DEX analytics to remediate endpoint issues for enterprises, OEMs, and small businesses.
- Company typePrivate
- Founded2012
- HeadquartersOrem, United States
- Headcount51–100
- GTM typeB2B
- OfferingSoftware
What Nanoheal does
Nanoheal (operated by HFN Inc.) is a private software company that builds a Digital Experience Automation platform for IT teams, helpdesks, managed service providers, OEMs, and small businesses managing end-user devices. Founded in 2012 and headquartered in Orem, Utah, with engineering and operations in Bangalore, India, the company sells a four-module SaaS platform (Automate, Innovate, Manage, Deliver Experience) that uses AI, advanced analytics, and a zero-code automation framework to detect endpoint issues, perform root-cause analysis, and remediate problems in real time without human intervention.
The platform combines predictive self-healing, anomaly detection, and digital employee experience (DEX) measurement, supported by 3,500+ pre-built automation snippets, 2,000+ policy templates, and native integrations with ServiceNow and Microsoft SCCM. The 2025 acquisition of UK-based Actual Experience PLC added digital experience analytics and intellectual property to the unified system, and the company claims to process millions of endpoint signals daily at Fortune 1000 customers.
Nanoheal pursues a sales-led go-to-market with direct enterprise field sales targeting Fortune 1000 companies and global systems integrators, supplemented by an inside-sales motion for mid-market and a channel partner network that includes MSPs, resellers, and system integrators such as Juara IT Solutions. Pricing is quote-based and not publicly disclosed, suggesting annual subscription contracts tailored to enterprise, OEM, and small-business tiers. The company has disclosed a single 2012 funding round of $4M led by Kalaari Capital, and is pursuing SOC 2 Type 2 certification while operating on ISO 27001-certified AWS infrastructure.
Nanoheal firmographics
Firmographics- Name
- Nanoheal
- Legal name
- Nanoheal by HFN Inc.
- Website
- https://nanoheal.com
- Company type
- Private
- Founded year
- 2012
- Operating status
- Operating
- Headcount range
- 51–100 employees
- Short description
- Nanoheal provides an AI-driven Digital Experience Automation SaaS platform that uses predictive self-healing, zero-code automation, and DEX analytics to remediate endpoint issues for enterprises, OEMs, and small businesses.
- Ownership category
- akta.pro rank
Nanoheal industry classification
Industry- Product category
- IT Endpoint Management Software
- NAICS
- Computer Systems Design and Related Services (54151)
- SIC
- Services-Prepackaged Software (7372)
- akta.pro primary industry
- Digital Employee Experience (DEX) & IT Experience Management (ITXM) Platforms (HDAEALAL)
- akta.pro secondary industries
- Digital Experience Monitoring & Management (DEX/DEM, AIOps for EUC) (BPAEAIAF), End-User Device Management (UEM/MDM, Desktop/Laptop/Tablet) (BPAEAIAB)
Keywords
Where Nanoheal is headquartered
LocationHeadquarters
- HQ city
- Orem
- HQ country
- United States
- HQ region
- North America
Offices2 records
Markets served
Nanoheal business model
Business model- GTM type
- B2B
- Offering type
- Software
Revenue model
- SaaS Platform Subscription: Nanoheal operates as a SaaS platform providing AI-driven digital experience automation. The platform is offered to enterprises (Fortune 1000 companies), OEMs, and small businesses with pricing likely subscription-based given the enterprise SaaS nature and demo-based sales motion.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Annual | Enterprise, OEM, and Small Business tiers |
Go-to-market motion3 records
Distribution channels3 records
Marketing channels7 records
Nanoheal product offering
Product offeringCore offering
Nanoheal provides a Digital Experience Automation Platform that uses AI and machine learning to automate the detection, diagnosis, and remediation of endpoint issues across Windows, macOS, Linux, and mobile operating systems. The platform combines four functional pillars—Automate, Innovate, Manage, and Deliver Experience—to help IT teams proactively resolve user issues, reduce ticket volume, and improve end-user productivity. The platform is sold to enterprises, OEMs, and small businesses for endpoint lifecycle and digital experience management.
Product overview
Nanoheal offers a unified Digital Experience Automation platform comprising four integrated modules: Automate (real-time issue resolution and zero-code automation), Innovate (continuous endpoint engineering with anomaly detection and root-cause analysis), Manage (IT administration with policy templates and ITSM integration), and Deliver Experience (Digital Employee Experience measurement and optimization). The platform is enhanced by the acquired Actual Experience technology for digital experience intelligence. The company also maintains a partner ecosystem including MSPs and system integrators like Juara IT Solutions. Key capabilities include 3500+ pre-built automation snippets, 2000+ policy templates, and integration with ServiceNow and Microsoft SCCM.
Differentiator
Problem solved
Functional benefit
Products and services
- NextGen Digital Experience Automation Platform An AI and machine learning powered software platform that automates detection, diagnosis, and self-healing of endpoint issues across Windows, macOS, Linux, and mobile devices, aimed at enterprise IT teams, OEMs, and small businesses seeking to reduce support tickets and improve end-user experience.
Quantifiable outcome
- 24x ROI on average
- +4 more outcomes
Companies that use Nanoheal
Customer profileNamed customers3 records
Segments3 records
Nanoheal technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration3 records
AI capability6 records
Feature8 records
Nanoheal partnerships and signals
Strategic signalPartnerships
Two partnerships are on record, tiered core.
- Juara IT SolutionscoreJUARA IT Solutions Pvt. Ltd. (JITS) is a global IT services and consulting company founded in 2014, specializing in end-to-end IT-enabled services and digital transformation. They specialize in Managed IT Services, Cloud Computing, Cybersecurity, End User Computing, Infrastructure Management, and Application Administration. The partnership enables proactive and automated issue resolution, improved digital employee experience, and scalable IT operations. JUARA operates across India, United States, United Kingdom, Malaysia, and Australia.
- Actual Experience PLCcoreUK-based digital experience analytics company acquired early 2025. The integration brings Actual Experience's technology platform, intellectual property, and core capabilities into Nanoheal's unified system, combining deep digital experience intelligence with autonomous endpoint operations.
Scale indicators8 records
Recent moves6 records
Expansion highlights6 records
Nanoheal competitors and assessment
Company assessmentDirect peers
- Nexthink: Direct competitor in Digital Employee Experience (DEX) with endpoint monitoring, anomaly detection, and IT automation. Closest comparable in product positioning, target buyer (enterprise IT), and autonomous remediation roadmap.
- Lakeside Software: Direct peer in DEX and digital experience monitoring for enterprise IT, with overlapping endpoint telemetry and IT optimization capabilities comparable to Nanoheal's Innovate and Deliver Experience modules.
- 1E: Direct peer combining DEX measurement with autonomous endpoint remediation (e.g., Tachyon), closely aligned with Nanoheal's predict-and-fix positioning and enterprise ITSM integrations.
- Catchpoint: Digital experience monitoring platform with endpoint and network telemetry, overlapping Nanoheal's experience intelligence and anomaly detection capabilities especially after the Actual Experience integration.
- NinjaOne: Endpoint management platform with growing DEX and automation capabilities, serving both enterprise and MSP-led mid-market — overlapping Nanoheal's customer segments and zero-code automation messaging.
Broad incumbents
- Aternity (Broadcom): Long-established DEX monitoring platform now under Broadcom, providing enterprise-scale digital experience analytics that compete with Nanoheal's Actual Experience-derived intelligence layer.
- Tanium: Established endpoint management and security platform with real-time visibility and remediation at scale. Larger and better-capitalized, competing for the same Fortune 1000 IT buyer.
- ServiceNow: ITSM platform incumbent and current Nanoheal integration partner; competes indirectly via its own ITOM and Digital Workplace products that could subsume DEX and autonomous remediation capabilities.
- Ivanti: Unified endpoint management and IT service vendor with DEX-adjacent capabilities, competing for the same enterprise IT budget with a broader product portfolio.
- ManageEngine (Zoho): Endpoint management and ITSM suite serving both enterprise and SMB segments, providing a price-competitive alternative to Nanoheal's automation-led value proposition.
Market position
Strengths4 records
Weaknesses4 records
Competitive moat5 records
Key risks6 records
Key highlights7 records
Customer concentration
Nanoheal social profiles
Digital presenceNanoheal compliance and trust
Trust signalCompliance2 records
Nanoheal financial estimates
Financial estimateRevenue estimate
Valuation estimate
Nanoheal leadership team
Management profileNumber of profiles
Nanoheal subsidiaries and ownership
Company hierarchySubsidiaries1 record
Nanoheal funding detail
Funding detailFunding overview
Funding rounds1 record
Investors1 record
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Nanoheal M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Nanoheal
What does Nanoheal do?
Nanoheal provides a Digital Experience Automation Platform that uses AI and machine learning to automate the detection, diagnosis, and remediation of endpoint issues across Windows, macOS, Linux, and mobile operating systems. The platform combines four functional pillars—Automate, Innovate, Manage, and Deliver Experience—to help IT teams proactively resolve user issues, reduce ticket volume, and improve end-user productivity. The platform is sold to enterprises, OEMs, and small businesses for endpoint lifecycle and digital experience management.
Is Nanoheal a public or private company?
Nanoheal is a private company. It is classified as venture growth investor backed and is currently operating.
When was Nanoheal founded?
Nanoheal was founded in 2012. It employs 51 to 100 people.
Where is Nanoheal based?
Nanoheal is headquartered in Orem, United States, in the North America region.
How does Nanoheal make money?
One revenue line is on record: saaS Platform Subscription.
Who are Nanoheal's main competitors?
Direct peers on record are Nexthink, Lakeside Software, 1E, Catchpoint and NinjaOne. Broad incumbents are Aternity (Broadcom), Tanium, ServiceNow, Ivanti and ManageEngine (Zoho).
Does Nanoheal have an API?
No public API is recorded for Nanoheal.
What industry is Nanoheal in?
Nanoheal's product category is IT Endpoint Management Software. Its primary akta.pro industry code is HDAEALAL, Digital Employee Experience (DEX) & IT Experience Management (ITXM) Platforms, with a secondary code of BPAEAIAF, Digital Experience Monitoring & Management (DEX/DEM, AIOps for EUC). Its NAICS code is 54151 and its SIC code is 7372.