MAPP

What MAPP does

MAPP (legal entity: MAPP (Property Management) Limited) is a London-headquartered commercial property management firm founded in 1998 by Nigel Mapp. The company manages £30bn+ of commercial real estate across 1,000+ buildings on behalf of 100+ institutional clients including Barings, AEW, Schroders, J.P. Morgan Asset Management, Frasers Property UK, HIH Real Estate, Oxford Properties, and the Haberdashers' Company. Since June 2023, MAPP has been wholly owned by its 650+ employees through an Employee Ownership Trust (EOT), with governance led by CEO Louise Bonham (appointed March 2023, formerly Co-Head of Cushman & Wakefield EMEA Asset Services and COO of CBRE Advisory & Transaction Services EMEA), Executive Chairman David Clein, founder Nigel Mapp as Chairman, and Non-Executive Chair Tim Saunders (appointed May 2026).

MAPP's service architecture is structured around four interdependent pillars: V1.0 (core property and facilities management, risk, service charges, rent collection, procurement), V2.0 (people-first experiences spanning guest management, asset transformation, social impact, building consultancy), V3.0 (sustainability services including ESG strategy, carbon reduction, retrofit planning, and the Climate Ready offering launched June 2026), and V4.0 (technology layer integrating building management systems, data automation, and occupier portals). Sub-brands include RE-DEFINED (flex workspace operator acquired 2022, enabling managed lease solutions such as Winnersh Triangle with Frasers and Portman WorkWell with The Portman Estate) and Energy by MAPP (utility procurement managed by former Shell Energy and Siemens personnel).

The firm operates from regional offices in London, Birmingham, Bristol, Manchester, and Glasgow, with a Singapore hub opened in May 2023 in partnership with Millennium Group and Allsop serving Asian institutional investors. MAPP employs 250+ site team members directly (rather than outsourcing) and is FCA-authorized (FRN 528485) and RICS-regulated, with ISO 14001, ISO 45001, and B Corp certifications (recertified 2024-25 with a 132.5 score, a 53% improvement from 2021). Revenue derives from recurring property management fees, building consultancy professional services, managed workspace solutions, and sustainability/ESG advisory, all delivered via direct enterprise sales targeting institutional real estate investors, funds, and REITs.

Name

MAPP

Legal name

MAPP (Property Management) Limited

Website

https://wearemapp.com

Company type

Private

Founded year

1998

Operating status

Operating

Headcount range

501–1,000 employees

Short description

MAPP is a London-headquartered, employee-owned (EOT) commercial property management firm managing £30bn+ of real estate across 1,000+ buildings for 100+ institutional clients in the UK and Southeast Asia, with integrated services spanning property management, building consultancy, sustainability, flex workspace, and technology.

Ownership category

akta.pro rank

Product category

Commercial Property Management

NAICS

Real Estate Property Managers (53131)

SIC

Real Estate Agents & Managers (For Others) (6531), Operators Of Nonresidential Buildings (6512), Services-Facilities Support Management Services (8744)

akta.pro primary industry

Property Management Advisory & Leasing Administration (FSAEAJAN)

Keywords

• Commercial property management
• Facilities management services
• Building consultancy services
• Sustainability consulting
• Flexible workspace solutions

Headquarters

HQ city

London

HQ country

United Kingdom

HQ region

Europe

Offices5 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Marketing or Sales, Infrastructure, Others

Revenue model

1. Property and Portfolio Management Services: Recurring management fees for managing commercial real estate portfolios on behalf of institutional investors, funds, REITs, and private investors. Services span property management, facilities management, occupier engagement, accounting, building consultancy, and technology solutions.
2. Building Consultancy Services: Professional and project-related core building surveying services including technical due diligence, dilapidations, planned preventative maintenance, reinstatement cost assessments, contract administration and project management.
3. Flex Workspace (RE-DEFINED): Managed workspace solutions providing flexible and bespoke office space solutions, enabling owners to deliver space catering to evolving occupier demand with financial and operational management services.
4. Sustainability and ESG Services: ESG consultancy, sustainability strategy and reporting, carbon reduction, water management, waste management, and environmental compliance services. Includes Energy by MAPP for utility procurement.
5. Consultancy and Mobilisation Services: Guiding clients through stages to get buildings ready for occupation, including pre-practical completion consultancy, technology integration, and building management systems setup.

Pricing tiers

Go-to-market motion1 record

Distribution channels1 record

Marketing channels11 records

Core offering

MAPP provides commercial property and portfolio management services for institutional real estate investors, funds, REITs and property owners, managing £30bn+ of UK commercial real estate. Services span property management, facilities management, building consultancy, sustainability and ESG advisory, energy procurement (Energy by MAPP), flexible workspace solutions (RE-DEFINED), asset management, and the Climate Ready climate resilience service, supported by an integrated V4.0 technology platform.

Product overview

MAPP offers a comprehensive property management ecosystem structured around four interdependent service areas: V1.0 (Outstanding Property Management), V2.0 (People-First Experiences), V3.0 (Sustainable Management), and V4.0 (Technology). The company manages £30bn+ of commercial real estate through integrated services including property and portfolio management, building consultancy, sustainability, flex workspace (via RE-DEFINED), and energy services (Energy by MAPP). Notable branded offerings include Climate Ready for climate resilience and retrofit services, and RE-DEFINED for flexible workspace solutions. MAPP operates across retail, leisure, science and business parks, workplaces, industrial, logistics, and mixed-use estates sectors throughout the UK.

Differentiator

Problem solved

Functional benefit

Brands

• RE-DEFINED: A MAPP company that provides flexible workspace solutions and managed workspace services for building owners, delivering financial and operational management, on-site community support and a suite of amenities.

Products and services

• Property and Portfolio Management
• Building Consultancy
• Sustainability Services
• Facilities Management
• RE-DEFINED Flex Workspace
• Energy by MAPP
• Climate Ready

Quantifiable outcome

• EMPOWER programme achieved 81% employment rate (17 of 21 participants) within 5 months, compared to typical 12-month timeline
• +3 more outcomes

Named customers17 records

Segments4 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration8 records

Feature5 records

Partnerships

17 partnerships are on record, tiered core and minor.

• RE-DEFINEDcoreOEM/ Whitelabel/ Licensing Partner · 28 January 2026MAPP acquired RE-DEFINED, a specialist flexible workspace operator, to help clients unlock latent potential of flexible office space. RE-DEFINED operates managed workspace brands including Portman WorkWell with The Portman Estate, and delivers managed lease solutions such as Winnersh Triangle with Frasers Property UK.
• ResurgocoreStrategic or Co-development Partner · 5 August 2025Partnership with young people's employment charity Resurgo to deliver the EMPOWER programme, supporting young individuals facing barriers to workplace. 17 of 21 participants achieved employment, education or training within 5 months.
• GUKminorStrategic or Co-development Partner · 5 August 2025Supply chain partner in EMPOWER programme for socio-economic diversity in real estate.
• GreenZoneminorStrategic or Co-development Partner · 5 August 2025Supply chain partner in EMPOWER programme for socio-economic diversity in real estate.
• The Nurture GroupminorStrategic or Co-development Partner · 5 August 2025Supply chain partner in EMPOWER programme for socio-economic diversity in real estate.
• WardminorStrategic or Co-development Partner · 5 August 2025Supply chain partner in EMPOWER programme for socio-economic diversity in real estate.
• D2EminorImplementation/ SI/ Consulting PartnerVertical transportation consultancy and audit partnership maximising asset availability, compliance, and lifecycle management.
• KJ TaitminorImplementation/ SI/ Consulting PartnerMechanical and Electrical (M&E) engineering partnership with expertise in low-carbon, low-energy design, renewable energy, and sustainability.
• Gerald HoneyminorImplementation/ SI/ Consulting PartnerVertical transportation maintenance partnership ensuring assets are maintained and replaced to highest standards.
• RoserominorImplementation/ SI/ Consulting PartnerTechnical asset management consultant partnership for transitioning existing buildings to net-zero carbon through unique approaches.
• Millennium GroupcoreStrategic or Co-development PartnerAsia platform partnership since 2017 representing Hong Kong, Chinese mainland, Singaporean and other Asian investors. Managing £3.5bn+ of assets for Asian investors with Singapore office hub.
• AllsopcoreStrategic or Co-development PartnerProperty consultancy partnership for Asia platform, providing office and residential sector expertise alongside MAPP and Millennium Group.
• Managing Agents PartnershipminorStrategic or Co-development PartnerMAPP initiated this partnership and has sat on the board since its creation in 2015.
• IWFMminorStrategic or Co-development PartnerCorporate membership providing networking opportunities and forum for large-scale industry challenges and opportunities.
• Real Estate BalanceminorStrategic or Co-development PartnerPartnership to create inclusive culture where both women and men are valued for their unique contributions.
• Jaguar Building ServicesminorImplementation/ SI/ Consulting PartnerM&E maintenance contractor awarded contract for 45 Gresham Street, a new addition to Jaguar's portfolio.
• FarebrotherminorChannel Partner/ Reseller/ DistributorDevelopment adviser and leasing agent for the Haberdashers' Company scheme at 25-27 Hosier Lane.

Scale indicators9 records

Recent moves10 records

Expansion highlights6 records

Broad incumbents

• CBRE Group: CBRE is the world's largest commercial real estate services firm, offering integrated property management, facilities management, valuation and advisory services globally. It is a direct competitor to MAPP's full-service UK commercial property management offering but with vastly larger global scale and cross-border capabilities.
• Avison Young: Avison Young is a global commercial real estate services firm offering property management, transaction and advisory services. It competes with MAPP in UK and EMEA institutional property management mandates with a similar integrated service approach.
• Cushman & Wakefield: Cushman & Wakefield is a top-tier global real estate services firm providing property management, facilities management, valuation and capital markets services. It directly competes with MAPP in UK commercial property management, and was previously led by MAPP's current CEO Louise Bonham.
• Colliers International: Colliers is a global real estate services and investment management firm offering property management, project management and advisory services. It competes with MAPP for institutional commercial property mandates in the UK and has been growing its UK platform.
• Knight Frank: Knight Frank is a UK-rooted global real estate consultancy offering property management, building consultancy, valuation and advisory services to institutional investors and occupiers. It directly competes with MAPP in UK commercial property management, particularly for City and West End office portfolios.
• JLL (Jones Lang LaSalle): JLL is a global real estate services firm offering property and facilities management, investment management and advisory services. It is a primary competitor for institutional mandates in UK commercial real estate, with larger technology investment capacity and broader geographic reach.
• Savills: Savills is a UK-headquartered global real estate services firm offering property management, building consultancy, valuation and advisory services. It competes with MAPP across all major UK commercial asset classes and serves similar institutional clients, though with broader international coverage.

Direct peers

• Workman LLP: Workman is a UK commercial property management specialist providing property and facilities management services to institutional investors and fund managers. It is a head-to-head competitor for UK commercial property management mandates of similar size and client base.
• Lambert Smith Hampton: Lambert Smith Hampton is a UK-focused commercial property consultancy offering property management, building consultancy, valuation and agency services. It is one of MAPP's closest direct competitors for UK institutional commercial property management mandates.

Regional players

• IWG (Regus): IWG is the world's largest operator of flexible workspace brands (Regus, Spaces, HQ). It overlaps with MAPP's RE-DEFINED subsidiary in the UK flex workspace market and previously employed MAPP's Head of RE-DEFINED Operations.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat6 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/wearemapp
• YouTubeyoutube.com/@wearemapp
• Facebookfacebook.com/wearemapp
• LinkedInlinkedin.com/company/wearemapp
• Instagraminstagram.com/wearemapp

Compliance5 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles20 records

Subsidiaries1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A1 record

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about MAPP