iSALUS Healthcare

What iSALUS Healthcare does

iSalus Healthcare, operating as iSalus, LLC, is a US cloud-based electronic health records (EHR) and practice management (PM) software vendor focused on mid-sized specialty medical practices. The company's core platform is OfficeEMR — a single-database, ONC Health IT-certified system certified by Drummond Group — that powers seven specialty EHRs: NephroChoice (Nephrology), UroChoice (Urology), ENTChoice (Otolaryngology), OrthoChoice (Orthopaedics), NeuroChoice (Neurosurgery), PainMedChoice (Pain Management), and ChoiceEHR (general specialty). All specialty products share common modules for billing, scheduling, telehealth (AnywhereCare), and patient engagement (MyMedicalLocker), with specialty-specific templates and workflows differentiating each. Adjacent offerings include outsourced revenue cycle management (RCM) with an advertised 98.1% average net collection rate, MIPS quality reporting via Mingle Analytics, electronic prior authorization through CoverMyMeds, record exchange through Surescripts Record Locator & Exchange (HL7 FHIR), integrated payments via PaySimple, Exydoc provider data management, and emerging Remote Patient Monitoring and Chronic Care Management programs.\n\niSalus generates revenue primarily through recurring monthly subscriptions priced by medical specialty and provider count, with Standard and Premium tiers that differ in document storage allowances (10GB vs. 20GB) and inclusion of database imports (free with Premium; otherwise $95/hour). RCM services are priced based on monthly claims volume, MIPS Assist is billed annually at $2,000 for up to 3 providers plus $200 per additional provider, and document storage overages are charged at $10/GB per month. Go-to-market is sales-led and US-domestic: the company runs direct website demo-capture forms, a toll-free sales line (888.280.6678), free specialty EHR Buyer's Guides, blog content, case studies, and analyst recognition — including a 10-year consecutive #1 Black Book Research ranking in urology EHR and the 2025 top-ranked nephrology EHR. Implementation and training are billed separately, and the company emphasizes no long-term contracts and no setup fees for billing customers.\n\niSalus is privately held, with its careers page and job postings redirecting to EverCommerce, a portfolio company of healthcare and other business services, indicating that iSalus operates as part of the EverCommerce family. Customer logos include regional mid-market specialty practices such as Nephrology Associates of Tennessee, Idaho Urologic Institute, Urology San Antonio, Urology of Indiana, and Indiana Health Group. The company has expanded its footprint both organically (Remote Patient Monitoring, Chronic Care Management, Patient Cost Estimator for No Surprises Act compliance) and through M&A, notably the 2019 acquisition of AllMeds.

Name

iSALUS Healthcare

Legal name

iSalus, LLC

Website

https://isalushealthcare.com

Company type

Private

Founded year

2005

Operating status

Operating

Headcount range

11–50 employees

Short description

iSalus Healthcare provides cloud-based EHR and practice management software with seven specialty variants — nephrology, urology, ENT, orthopaedics, neurosurgery, pain management, general specialty — built on the ONC-certified OfficeEMR platform for US specialty medical practices, offering RCM, telehealth, and MIPS reporting.

Ownership category

akta.pro rank

Product category

Healthcare Practice Management Software

NAICS

Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (5182)

SIC

Services-Computer Programming, Data Processing, Etc. (7370)

akta.pro primary industry

Specialty EHRs (e.g., Behavioral Health, Oncology, OB/GYN, Pediatrics) (HLACAAAC)

akta.pro secondary industries

Ambulatory & Physician Practice EHRs (HLACAAAB), Virtual Visit & Scheduling Platforms (EHR-integrated) (HLALABAA), EHR Extensions, APIs, App Marketplaces & SMART-on-FHIR Apps (HLACAAAN), EHR/EMR Integration & Interoperability Middleware (HL7/FHIR) (HLALAKAD), EHR Implementation, Optimization, Training & Managed Services (HLACAAAL)

Keywords

• Electronic health records
• Practice management software
• Medical billing services
• Revenue cycle management
• Telehealth platform

Headquarters

HQ city

Indianapolis

HQ country

United States

HQ region

North America

Offices2 records

Markets served

GTM type

B2B

Offering type

Software

Cost components

Personnel, Technology or R&D, Operations, Marketing or Sales, Infrastructure

Revenue model

1. EHR/PM Software Subscription: Subscription-based pricing model for cloud-based EHR and practice management software. Packages are based on medical specialty and size of practice. All packages include unlimited claims. Provider licenses are billed per provider in advance monthly.
2. Medical Billing Services (RCM): Revenue cycle management services with 100% transparency, U.S. Based Support, and 98.1% average net collection. Includes insurance and patient follow-up, claims submissions, payment posting, and rejection/denials troubleshooting.
3. Billing Software: Standalone billing software integrated with over 2,500+ payers for practices that want to use iSalus billing without full EHR adoption.
4. MIPS Reporting Services: MIPS Assist program providing consulting services for MIPS compliance, quarterly meetings, dashboard access, and submission guidance. Priced at $2,000 for up to 3 providers plus $200 per additional provider, billed annually.
5. Exydoc Provider Data Management: Provider data management services including contracting, licensing, credentialing, and roster management through Exydoc partnership.
6. Document Storage Fees: Standard package includes 10GB document storage, Premium includes 20GB. Overage charges of $10/GB per month apply beyond included storage.

Pricing tiers

Go-to-market motion2 records

Distribution channels3 records

Marketing channels6 records

Core offering

iSalus Healthcare provides cloud-based, specialty-specific electronic health records (EHR) and practice management software built on a unified OfficeEMR platform with a single-database architecture. The offering combines specialty EHRs (NephroChoice, UroChoice, ENTChoice, OrthoChoice, NeuroChoice, PainMedChoice, ChoiceEHR) with practice management, revenue cycle management/medical billing, telehealth (AnywhereCare), patient portal (MyMedicalLocker), MIPS reporting, integrated payments, and remote patient monitoring for U.S. specialty medical practices.

Product overview

iSalus Healthcare offers a unified, cloud-based EHR and practice management platform with 20 years of experience supporting specialty practices. The core platform OfficeEMR integrates specialty-specific EHR products (NephroChoice, UroChoice, ENTChoice, OrthoChoice, NeuroChoice, PainMedChoice, ChoiceEHR) alongside shared services including telehealth (AnywhereCare), patient portal (MyMedicalLocker), and medical billing services. The architecture combines a single-database, single-sign-on approach where all specialty EHRs share common modules for billing, scheduling, telehealth, and patient engagement, with specialty-specific templates and workflows differentiating each product. Additional add-on modules include MIPS reporting, integrated payments, electronic prior authorization, record exchange, provider data management, and various administrative tools like appointment reminders and batch eligibility checking.

Differentiator

Problem solved

Functional benefit

Brands

• NephroChoice: Specialty EHR solution for Nephrologists featuring dialysis rounding, tracking, and billing automation.
• UroChoice
• ENTChoice
• OrthoChoice
• NeuroChoice
• PainMedChoice
• ChoiceEHR
• AnywhereCare
• MyMedicalLocker
• OfficeEMR
• RecordSync
• Exydoc
• MIPS Assist

Products and services

• NephroChoice (Nephrology EHR)

Quantifiable outcome

• 98.1% average net collection rate for medical billing services
• +5 more outcomes

Named customers6 records

Segments7 records

Ideal customer profiles3 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration6 records

Feature10 records

Partnerships

Nine partnerships are on record, tiered core and supporting.

• CoverMyMedscoreTechnology or IntegrationCoverMyMeds integration provides real-time benefit checks (RxBC) and electronic prior authorization (ePA) directly within the iSalus EHR. The integration offers prescription cost information at time of prescribing, identifies if prior authorization is required, and may identify discount cards. Available at no additional cost to iSalus users.
• Mingle AnalyticscoreTechnology or IntegrationPartnership brings MIPS Reporting assistance to help practices succeed with MIPS and Quality Payment Program. Consultants help create penalty avoidance plans, select optimal measures, analyze performance, and submit Medicare data.
• SurescriptscoreTechnology or IntegrationSurescripts Record Locator & Exchange (RLE) integration enables RecordSync feature allowing practices to locate and sync patient records from source hospitals or vendor systems natively within iSalus EHR using HL7 FHIR standard transactions.
• PaySimplecoreTechnology or IntegrationPaySimple powers integrated payments solution enabling credit card and HSA card acceptance, multiple payment collection points (in-person, online, automatic, stored methods), and full integration with patient portal for balance viewing and payments.
• ExydoccoreStrategic or Co-development PartnerExydoc provides provider data management including contracting, licensing, credentialing, delegated credentialing, and roster management. Partnership streamlines provider operations and reduces administrative burden for practices.
• Halfpenny TechnologiessupportingTechnology or IntegrationCloud-based lab/diagnostic testing facility integration partner accelerating lab onboarding process within iSalus practice workflows.
• Mingle HealthsupportingTechnology or IntegrationMingle Health provides MIPS Registry Solutions for quality, Advancing Care Information, and Improvement Activities performance category reporting through CMS Qualified Registry Service.
• Drummond GroupcoreTechnology or IntegrationThird-party certification body providing ONC Health IT certification for OfficeEMR, confirming compliance with meaningful use requirements.
• EverCommercecoreOthersParent company acquisition. iSalus Healthcare is owned by EverCommerce, a portfolio company of healthcare and other business services. Careers and job postings redirect to EverCommerce website.

Scale indicators6 records

Recent moves6 records

Expansion highlights5 records

Broad incumbents

• Veradigm (Allscripts): Diversified EHR portfolio (TouchWorks, Professional EHR) with broad ambulatory and specialty footprint. Larger incumbent competing in the same specialty ambulatory EHR market as iSalus.
• athenahealth: Dominant cloud-based ambulatory EHR and RCM platform serving practices of all sizes and many specialties. Competes broadly with iSalus across ambulatory and specialty workflows, though it is not specialty-deep like iSalus.
• AdvancedMD: Cloud-based EHR, PM, and RCM platform targeting independent practices and specialty groups. Comparable scope to iSalus for ambulatory specialty practices seeking all-in-one cloud software.
• Practice Fusion: Cloud-based EHR for small and mid-sized ambulatory practices. Comparable customer segment (independent specialty practices) and SaaS delivery model, though wider in specialty breadth.

Direct peers

• DrChrono by EverCommerce: EverCommerce-owned ambulatory EHR and PM platform. Sister company within the same parent portfolio, offering cloud-based EHR for specialty practices — directly comparable in mission, customer base, and product scope.
• eClinicalWorks: Large ambulatory EHR vendor with strong specialty practice penetration. Competes head-to-head with iSalus for specialty physician practices seeking integrated EHR, PM, and patient engagement tools.
• Greenway Health: Ambulatory EHR/PM vendor (Greenway Intergy, PrimeSuite) serving specialty practices including orthopaedics and pain management. Direct competitor in the same specialty verticals as iSalus.
• NextGen Healthcare: Major ambulatory EHR and practice management vendor serving specialty and primary care practices. Highly comparable to iSalus as a cloud-based specialty/ambulatory EHR+PM platform with integrated RCM and clearinghouse services.
• Kareo (now Tebra): Cloud-based EHR, PM, and billing platform built for independent practices including specialty groups. Direct competitor for small/mid-size specialty practices seeking integrated EHR+RCM.

Emerging players

• Modernizing Medicine: Specialty-specific EHR (EMA) for dermatology, orthopaedics, ophthalmology, gastroenterology, plastic surgery, pain management, and urology. Closest specialty-vertical peer to iSalus in urology and pain management.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat6 records

Key risks5 records

Key highlights6 records

Customer concentration

• Xx.com/iSALUSOfficeEMR
• Facebookfacebook.com/202557493105661
• LinkedInlinkedin.com/company/isalus-healthcare

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Profiles2 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A1 record

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about iSALUS Healthcare