ABOUT

What ABOUT does

ABOUT Healthcare is a privately held, U.S.-based SaaS company that provides a care orchestration platform to acute care hospitals and integrated health systems. The platform addresses the full acute patient journey—INTO the health system (patient transfers and acquisition), THROUGH the inpatient stay (capacity management, patient progression, safety huddles, discharge throughput), and OUT to post-acute care (discharge planning and placement)—via a set of configurable modules including Transfer, Admit Prioritization, System Capacity, Patient Progression, Safety Huddle, Discharge Throughput, Patient Discharge, Patient Placement, and Transition for Post-Acute Care (Ensocare). The company was formed from the merger of three patient flow specialists—Central Logic, Edgility, and Ensocare—and in April 2024 re-acquired Edgility to deepen its predictive and prescriptive analytics capabilities. It serves over 100 health systems and 1,000+ facilities, moving more than 2 million patients per year through acute care.

The platform integrates with Epic, Oracle Health (Oracle Cerner), MEDITECH, NICE, and Kno2 to surface and act on EHR data without duplicative charting, and applies AI-enabled predictive analytics on each customer's own data to forecast demand, predict bed shortages, prioritize admissions, and match patients to post-acute providers. A distinctive asset is the engaged network of 60,000+ curated post-acute care providers, who join at no cost and respond to referrals via the Ensocare Respond and Retrieve portals. Reported customer outcomes include an average one-day reduction in length of stay, 2X year-over-year transfer volume growth, 25% capacity increases without new beds, a 2/3 reduction in inpatient boarding time, and a 90% post-acute provider response rate. The company is HITRUST E1 certified for healthcare information security.

Revenue is generated through annual subscription-based SaaS contracts sold via direct enterprise sales to health systems, with clinical sales consultants and ongoing partnership support layered into deployments. Pricing is quote-based and tied to health system size, solution scope, and implementation requirements; no public pricing is disclosed. The company distributes exclusively through direct enterprise field sales across the United States, supplemented by thought leadership content, industry publication articles, and active sponsorship of ACMA regional and leadership conferences. ABOUT Healthcare is headquartered at 370 Wabasha Street North, Suite 1100, Saint Paul, Minnesota, and is led by CEO Jonathan Shoemaker with a leadership team spanning technology, clinical services, operations, marketing, and legal/administration.

Name

ABOUT

Legal name

ABOUT Healthcare, Inc.

Website

https://abouthealthcare.com

Company type

Private

Founded year

2005

Operating status

Operating

Headcount range

101–250 employees

Short description

ABOUT Healthcare is a SaaS-based care orchestration platform serving U.S. acute care health systems, optimizing patient flow across transfers, inpatient progression, and discharge through EHR-integrated AI-enabled predictive analytics. The company serves over 100 health systems and 1,000+ facilities, processing more than 2 million patients annually.

Ownership category

akta.pro rank

Product category

Patient Flow Management Software

NAICS

Computer Systems Design and Related Services (54151)

SIC

Services-Computer Integrated Systems Design (7373)

akta.pro primary industry

Care Management & Coordination Platforms (case/disease management workflows) (HLACAHAD)

akta.pro secondary industry

Care Navigation, Referral & Digital Front Door Platforms (HLALABAH)

Keywords

• Patient flow software
• Care orchestration platform
• Hospital transfer management
• Discharge planning software
• Healthcare workflow automation

Headquarters

HQ city

Saint Paul

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2B

Offering type

Software

Cost components

Personnel, Technology or R&D, Marketing or Sales, Operations

Revenue model

1. SaaS Platform Subscription: ABOUT Healthcare operates as a SaaS technology provider offering subscription-based access to their patient flow platform. The platform includes configurable solutions for patient acquisition, progression, and discharge, wrapped with clinical expertise and ongoing partnership support.

Pricing tiers

Go-to-market motion1 record

Distribution channels1 record

Marketing channels5 records

Core offering

ABOUT Healthcare provides a SaaS-based care orchestration platform that helps health systems manage patient flow across the full acute care journey (INTO, THROUGH, OUT). The platform integrates with major EHR systems (Epic, Oracle Cerner, MEDITECH, NICE, Kno2) and uses AI and machine learning for predictive analytics to optimize patient transfers, inpatient logistics, capacity forecasting, and post-acute care placement. The company was formed from the merger of Central Logic, Edgility, and Ensocare and serves over 100 health systems and 1,000+ facilities.

Product overview

ABOUT Healthcare offers a SaaS intelligent patient flow platform that integrates EHR data with smart workflow tools, comprising three core integrated solution areas — Patient Acquisition (Transfer), Patient Progression, and Patient Discharge (Transition for Post-Acute Care) — along with specialized modules including Admit Prioritization, System Capacity analytics, Safety Huddle, Discharge Throughput, Patient Placement, and Patient Discharge. The platform employs AI learning to predict, prescribe, and steer patient movement, and is built from the merger of three patient flow experts: Central Logic, Edgility, and Ensocare.ABOUT's platform is interoperable with major EHR systems (Epic, Oracle Cerner, MEDITECH, NICE, Kno2) and wraps its technology with clinical expertise provided by a team of over 500 years of combined clinical experience. Key sub-products include Ensocare Respond and Ensocare Retrieve, which enable post-acute providers to receive and manage referral requests through the platform. The company also offers an engaged network of 60,000+ curated post-acute providers at no cost to providers.

Differentiator

Problem solved

Functional benefit

Brands

• Ensocare: Post-acute care transition solution enabling patient discharge to post-acute providers
• Ensocare Respond
• Ensocare Retrieve

Products and services

• Patient Acquisition (Transfer) Standardized workflow solution for managing all aspects of patient transfers and admissions into the health system, enabling efficient external and interfacility transfers, referrals, and placement into strategic service lines. For acute care hospitals and integrated health systems.
• Patient Progression Real-time visibility into inpatient stay logistics with predictive capacity analytics, alleviating bottlenecks to manage inpatient logistics and optimizing capacity to ensure timely visits and proactive discharge planning. For acute care hospitals and health systems managing inpatient throughput.
• Patient Discharge (Transition for Post-Acute Care) Post-acute care placement solution that matches patient needs with a curated network of 60,000+ PAC facilities, providing referral intelligence, automated patient choice, and real-time network performance visibility. Enables comprehensive discharge planning tools to transition patients to post-acute care, behavioral health referrals, or home with services.
• Ensocare Respond Portal product enabling post-acute care providers to receive referral requests from health systems and respond (Yes, Considering, No) within the platform, simplifying patient acceptance. Available at no cost to providers.
• Ensocare Retrieve Portal product enabling post-acute care providers to retrieve and view referral details and clinical documents from sending health systems.

Quantifiable outcome

• Average 1 day reduction in length of stay
• +9 more outcomes

Named customers6 records

Segments1 record

Ideal customer profiles1 record

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration5 records

AI capability8 records

Feature7 records

Partnerships

Seven partnerships are on record, tiered core, supporting and strategic acquisition.

• EpiccoreTechnology or IntegrationABOUT Healthcare's platform is interoperable with Epic EHR systems, enabling seamless data exchange and integration without duplicative entries. This integration allows health systems using Epic to leverage ABOUT's patient flow optimization capabilities within their existing workflow.
• Oracle Health (formerly Oracle Cerner)coreTechnology or IntegrationABOUT Healthcare's platform is interoperable with Oracle Health (Oracle Cerner) EHR systems, enabling seamless data exchange and integration. This allows health systems using Oracle Health to optimize patient flow within their existing clinical workflows.
• MEDITECHcoreTechnology or IntegrationABOUT Healthcare's platform integrates with MEDITECH EHR systems to enable interoperability for health systems seeking to optimize patient flow. The integration surfaces relevant information from the EHR to reduce coordination time.
• NICEsupportingTechnology or IntegrationABOUT Healthcare's platform is interoperable with NICE systems, enabling data exchange and integration to support patient flow optimization workflows.
• Kno2supportingTechnology or IntegrationABOUT Healthcare's platform integrates with Kno2 for interoperability and data exchange capabilities supporting patient flow management across healthcare IT systems.
• Edgilitystrategic acquisitionStrategic or Co-development PartnerIn April 2024, ABOUT Healthcare acquired Edgility to expand its care orchestration technology portfolio using predictive and prescriptive analytics for patient flow management. Edgility's technology enhances ABOUT's capabilities in AI-powered patient flow optimization.
• Post-Acute Care Providers NetworkcoreOthersABOUT Healthcare has built an engaged network of 60,000+ curated post-acute care providers. The network is tailored to each health system's strategy, and providers can join at no cost. ABOUT works with health systems to measure performance, optimize processes, and strengthen partnerships.

Scale indicators11 records

Recent moves7 records

Expansion highlights6 records

Direct peers

• TeleTracking Technologies: TeleTracking is the closest direct peer to ABOUT, offering patient flow, transfer center, capacity management, and throughput solutions to hospitals and health systems. Both vendors compete head-to-head on transfer center technology and capacity command center workflows for acute care.
• WellSky (CarePort): WellSky's CarePort product is a leading post-acute care coordination and referral management platform, directly overlapping with ABOUT's Ensocare transition and discharge solutions. Both target health systems seeking to streamline handoffs to post-acute providers.
• Bamboo Health: Bamboo Health (formerly PatientPing and Collective Medical) provides real-time care coordination notifications and behavioral health referral management to hospitals and health systems, competing with ABOUT's care coordination and post-acute placement capabilities.

Emerging players

• Lumeon: Lumeon offers a care orchestration platform that automates patient pathways across the care continuum. It overlaps with ABOUT's progression, throughput, and discharge planning modules and serves health systems seeking configurable workflow automation.
• Hicuity Health: Hicuity Health provides virtual nursing, tele-ICU, and acute care command center services to hospitals. Its service-led model overlaps with ABOUT's virtual command center and care orchestration categories for ICU and inpatient monitoring.

Broad incumbents

• symplr: symplr provides healthcare workforce, governance, and operations software to hospitals and health systems. Its operations and provider data offerings complement adjacent workflow categories where ABOUT plays, making it a broad incumbent for healthcare operations technology buyers.
• Epic Systems: Epic is the dominant EHR vendor and the most-widely deployed inpatient platform. Its Care Coordination, transfer center, and population health modules increasingly overlap with ABOUT's offering, making Epic both a critical integration partner and a competitive threat.
• Oracle Health (Cerner): Oracle Health (formerly Cerner) is a major EHR and population health vendor whose care management and transfer capabilities overlap with ABOUT. Like Epic, Oracle is simultaneously a partner and potential competitor for inpatient workflow buyers.
• GE HealthCare: GE HealthCare's Command Center and Hospital Operations offerings address capacity, throughput, and patient flow optimization for large health systems, positioning it as a broad incumbent adjacent to ABOUT's core market.

Others

• LeanKit (Planview LeanKit): LeanKit provides Kanban-style workflow and operational visibility tooling that is sometimes used by hospitals for capacity and throughput visualization. It is not a direct competitor but is thematically related to operational workflow in healthcare.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks5 records

Key highlights6 records

Customer concentration

• Xx.com/ABOUT_est2005
• LinkedInlinkedin.com/company/abouthealthcare

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Profiles7 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A1 record

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about ABOUT