Neterra
Neterra is a privately held Bulgarian telecom and data center operator founded in 1996 that delivers hybrid fiber, 5G, and Starlink LEO connectivity to global enterprises, telecom carriers, and ISPs across 75+ countries via 220+ PoPs and four carrier-neutral data centers.
- Company typePrivate
- Founded1996
- HeadquartersSofia, Bulgaria
- Headcount101–250
- GTM typeB2B
- OfferingServices
What Neterra does
Neterra is a privately held Bulgarian telecommunications and data center operator founded in 1996 and headquartered in Sofia. It serves global enterprises, telecom carriers, ISPs, and public-sector clients with a multi-technology connectivity platform combining fiber optics, Starlink LEO satellite, 5G, DWDM, Ethernet, MPLS, and traditional satellite communications. The company reports 220+ points of presence across more than 75 countries, four carrier-neutral data centers in Bulgaria (Sofia, Sofia 2, Stolnik, and Ruse), dual teleports, and customer relationships including nine of the top ten global telecoms, over 90% of the largest telecom operators worldwide, and nearly 1,000 international enterprises.
The product portfolio is organized around Neterra Enterprise Internet Access (NEIA), a hybrid connectivity service with 99.99% uptime SLA, backed by backup internet with millisecond failover, Dedicated Internet Access (DIA), Broadband Business Internet (BIA), Layer 1 dark fiber and DWDM services, Layer 2 Ethernet and IP VPN, DDoS protection with 2+ Tbps capacity, RIPE NCC IP services, managed network services, and colocation. Operating subsidiaries include NetIX (global internet exchange with 50+ IXPs and 10,000+ peers), Neterra.Cloud (cloud and dedicated server hosting), Neterra.TV (IPTV platform for Bulgarians abroad), and NetFleet (GPS fleet tracking). The DWDM backbone is being upgraded with €12M of Infinera equipment from 200 Gbps to 800 Gbps per channel.
Neterra generates revenue primarily through subscription-based recurring contracts (annual enterprise internet, monthly DIA, monthly Starlink plans ranging from €38.99 to €4,944.99) plus usage-based cloud server rentals. Distribution combines enterprise field sales, channel partnerships with ISPs and global carriers (Vodafone, China Telecom, A1, Verizon Business, BT, Telenor), and inside sales through website quote requests. The company is founder-led by CEO Neven Dilkov, holds ISO 27001, ISO 20000-1, ISO 27701, ISO 27018, ISO 22301, ISO 50001, ISO 9001, and PCI DSS certifications, and has won the Capacity Global Connectivity Award for Best CEE Connectivity Provider three consecutive years (2023-2025).
Neterra firmographics
Firmographics- Name
- Neterra
- Legal name
- Neterra
- Website
- https://neterra.net
- Company type
- Private
- Founded year
- 1996
- Operating status
- Operating
- Headcount range
- 101–250 employees
- Short description
- Neterra is a privately held Bulgarian telecom and data center operator founded in 1996 that delivers hybrid fiber, 5G, and Starlink LEO connectivity to global enterprises, telecom carriers, and ISPs across 75+ countries via 220+ PoPs and four carrier-neutral data centers.
- Ownership category
- akta.pro rank
Neterra industry classification
Industry- Product category
- Telecommunications and Network Connectivity Services
- NAICS
- Wired and Wireless Telecommunications (except Satellite) (5171), Satellite Telecommunications (5174), Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (5182)
- SIC
- Communications Services, Nec (4899)
- akta.pro primary industry
- NaaS Connectivity Services (On-Demand VPN, SD-WAN-as-a-Service, Bandwidth-on-Demand) (HDAIAIAH)
- akta.pro secondary industries
- Private Cloud Networking & SDN/NFV Management (HDABABAK), Satellite Broadband Internet Access (Consumer/SMB) (HDAIAJAA), Intent-Based Networking & Automation (NetOps) (HDABAFAF)
Keywords
Where Neterra is headquartered
LocationHeadquarters
- HQ city
- Sofia
- HQ country
- Bulgaria
- HQ region
- Europe
Offices6 records
Markets served
Neterra business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Infrastructure, Technology or R&D, Personnel, Operations, Marketing or Sales
Revenue model
- Enterprise Internet Services: Primary business internet and backup connectivity services combining fiber, 5G, and Starlink with 99.99% uptime guarantee. Revenue from monthly service contracts with 12-month terms.
- Dedicated Internet Access (DIA): Dedicated leased line internet access with guaranteed symmetrical bandwidth and performance. Available in capacities from 10Mbps to 10,000Mbps.
- Broadband Business Internet (BIA): Broadband internet access providing global coverage through network of 220+ PoPs worldwide with competitive pricing.
- Starlink Satellite Internet (LEO): Authorized Starlink reseller providing high-speed Low Earth Orbit satellite internet with global installation and 24/7 support. Monthly plans from €38.99.
- Backup Internet Services: Redundant connectivity solution switching to Starlink or alternative technologies in milliseconds when primary line fails.
- Cloud and Dedicated Servers: Physical and cloud server rentals through Neterra.Cloud brand with NVMe drives and Intel Platinum processors. Pay-only-for-what-you-use model.
- Colocation Services: Physical storage of client equipment in specially adapted data centers meeting TIER III standards. Services at SDC Sofia, SDC Sofia 2, SDC Stolnik, and SDC Ruse.
- DDoS Protection: Security services through cloud platform, specialized hardware, or combination. Includes Smart Blackholing for ISPs.
- RIPE Services: IPv4/IPv6 address leasing and ASN registration as RIPE NCC partner for over 18 years.
- Layer 1 Services (Dark Fiber/DWDM): Dark fiber rental and DWDM channel services providing high-speed point-to-point transparent bandwidth.
- Layer 2 Services (Ethernet/IP VPN): Ethernet and IP VPN services providing guaranteed and secure data transfer for enterprise applications.
- Satellite Services and Teleports: Satellite communication solutions through Sofia Teleport and Thracia Teleport facilities. Includes DTH, uplink/downlink, and turn-around services.
- Neterra.TV: Television platform for Bulgarians abroad offering live, recorded, and on-demand content. First television platform for Bulgarians internationally for over 20 years.
- GPS Tracking (NetFleet): GPS platform for tracking, controlling and analyzing moving objects. Tracks 50+ indicators including fuel, location, temperature, and engine data.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Monthly | Starlink Fixed Site Plans |
| Subscription | Annual | Enterprise Internet NEIA |
| Subscription | Monthly | Dedicated Internet Access (DIA) |
Go-to-market motion3 records
Distribution channels4 records
Marketing channels7 records
Neterra product offering
Product offeringCore offering
Neterra is a global connectivity and IT asset management provider delivering enterprise internet, backup connectivity, dedicated and broadband internet access, LEO satellite internet (as an authorized Starlink reseller), Layer 1/2 point-to-point services, internet exchange peering, cloud and dedicated server hosting, DDoS protection, managed network services, and data center colocation. Services are delivered through a hybrid fiber/LEO satellite/5G backbone spanning 220+ points of presence in 75+ countries, complemented by four carrier-neutral data centers in Bulgaria.
Product overview
Neterra is a global connectivity and IT asset management provider offering a comprehensive portfolio of telecom and technology services. The core offering centers on Neterra Enterprise Internet Access (NEIA), a hybrid connectivity solution combining fiber optics, Starlink LEO satellite, 5G, and other technologies with 99.99% uptime guarantees. This primary service is complemented by Backup Enterprise Internet for automatic failover, Dedicated Internet Access (DIA), and Broadband Business Internet (BIA) for various enterprise connectivity needs. Neterra operates four carrier-neutral data centers (SDC Sofia, SDC Sofia 2, SDC Stolnik, SDC Ruse) providing colocation services. The company's sub-brands include NetIX (global internet exchange platform), Neterra.Cloud (cloud and dedicated server hosting), NetFleet (GPS fleet tracking), and Neterra.TV (IPTV streaming platform). Additional services span Layer 1/2 connectivity (Dark Fiber, Ethernet, IP VPN), DDoS protection, RIPE services for IP management, managed network services, satellite teleport operations, and audio-video processing including event streaming and IPTV solutions. The portfolio also includes the Sofia Metro Fiber Network infrastructure and a Connectivity Downtime Cost Calculator tool.
Differentiator
Problem solved
Functional benefit
Products and services
- Neterra Enterprise Internet Access (NEIA) High-performance enterprise internet service combining fiber optics, Starlink satellite, 5G, and other telecom technologies into a unified connectivity solution with 99.99% uptime guarantee, 7-day deployment, and 24/7 expert support for enterprises.
- Backup Enterprise Internet Automatic failover backup connectivity service that switches to Starlink or alternative technologies in milliseconds when the primary line fails, ensuring continuous uptime for enterprises.
- Starlink Satellite Internet Low Earth Orbit (LEO) satellite internet service offered as an authorized Starlink reseller, providing high-speed connectivity for fixed sites, land mobility, and maritime applications with 20-50ms latency.
- Dedicated Internet Access (DIA) Enterprise-grade dedicated internet access with guaranteed symmetrical bandwidth, SLA-backed 99.99% uptime, and 24/7 support across capacities from 10 Mbps to 10 Gbps in 145+ countries.
- Broadband Business Internet (BIA) High-quality broadband internet access and global IP transit service for enterprises, offering speeds from 2Mbps to 100Gbps with 24/7 support in 75+ countries.
- Layer 1 Services (Dark Fiber) High-capacity dark fiber rental and DWDM channel services providing point-to-point transparent bandwidth across Neterra's network for carriers and large enterprises.
- Layer 2 Services (Ethernet & IP VPN) Secure Ethernet connectivity and Virtual Private Network services providing guaranteed data transfer, symmetrical speeds, and proactive 24x7 monitoring for offices and data centers.
- NetIX Global Internet Exchange Global internet exchange platform enabling members to establish virtual connections with all other members for cost-effective traffic exchange through 220+ PoPs across 100+ cities and 75+ countries, providing access to 50+ IXPs and 10,000+ direct networks.
- Neterra.Cloud Cloud platform offering high-performance physical and cloud server rentals, colocation, rental software, and managed IT services with NVMe drives and Intel Platinum processors on a pay-for-use model.
- DDoS Protection Comprehensive DDoS attack protection through cloud platform, specialized hardware, or combination, capable of stopping attacks larger than 2 Tbps covering Layer 3 to Layer 7 attacks, with Smart Blackholing for ISPs.
- RIPE Services IP resource management services including IPv4/IPv6 address space leasing, autonomous system number registration, and rDNS management through Neterra's RIPE NCC partnership.
- Managed Network Services Professional network infrastructure management including configuration, installation, and support of routers, firewalls, physical and virtual servers, operational systems, and WiFi zones.
- NetFleet GPS Tracking GPS tracking platform for vehicle, machinery, and asset monitoring, providing real-time tracking of over 50 indicators including fuel level, consumption, speed, and engine data.
- Satellite Services and Teleports Satellite communication solutions through Sofia Teleport and Thracia Teleport facilities, offering uplink/downlink services, DTH TV broadcasting, and VSAT connectivity across C- and Ku-bands.
- Data Center Colocation Physical equipment hosting in Neterra's four carrier-neutral data centers (SDC Sofia, SDC Sofia 2, SDC Stolnik, SDC Ruse) with TIER III standards, controlled environment, security, and connectivity.
- Neterra.TV Television platform for Bulgarians abroad offering live, recorded, and on-demand access to Bulgarian TV channels, movies, and content across multiple devices, in operation for over 20 years.
- IPTV Online Video Platform Flexible online audio-video platform providing Live/PPV, VoD, and Linear Channel modules for broadcasting content linearly, live, or on-demand to subscribers.
- Basic Audio-Video Services IP broadcasting, IPTV and DVB-C platforms, live-streaming, and playout services for TV channel distribution through optical and satellite channels.
- Event Streaming Live or recorded event streaming service with video signal processing, CDN distribution, player provisioning, and optional online payment integration for sports, conferences, and concerts.
- Sofia Metro Fiber Network State-of-the-art fiber optic network in Sofia providing fast, dedicated, and secure internet with unlimited capacity using XG-PON technology, serving 550+ business customers.
Quantifiable outcome
- 99.99% uptime guarantee with financial SLA backing
- +4 more outcomes
Companies that use Neterra
Customer profileNamed customers23 records
Segments10 records
Ideal customer profiles4 records
Neterra technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Feature6 records
Neterra partnerships and signals
Strategic signalPartnerships
16 partnerships are on record, tiered core, major and supporting.
- Infinera (Nokia)core€12 million network backbone upgrade using DWDM technology. Project aims to improve capacity and service configuration flexibility along key routes in Bulgaria, upgrading from 200Gbps to 800Gbps per channel.
- EpsilonmajorPartnership adds key European cities including Istanbul, Kyiv, Prague, Rome, Sofia, Vienna, Warsaw, and Zagreb to Epsilon's network footprint, as well as Rio de Janeiro and São Paulo in South America.
- neutrality.onemajorCollaboration to provide seamless connectivity services across the Americas, Europe, and the Middle East.
- Arc SolutionsmajorPartnership with Arc Solutions enables seamless interconnection services across multiple regions.
- Starlink (SpaceX)coreAuthorized Starlink reseller offering high-speed Low Earth Orbit (LEO) satellite internet. Neterra provides global installation, 24/7 support, and integrates Starlink with fiber and 5G for hybrid connectivity solutions.
- NetIXcoreNeterra's daughter company providing next-generation connectivity through global internet exchange platform. Award-winning service enabling access to 50+ IXPs from any of 220+ on-net facilities.
- Neterra.TVcoreFirst television platform for Bulgarians abroad, offering live, recorded, and on-demand content. Part of Neterra group serving diaspora communities globally.
- Neterra.CloudcoreCloud platform brand offering physical and cloud server rentals, colocation, and managed services.
- NetFleetsupportingGPS platform for tracking vehicles, machinery, and assets. Tracks 50+ indicators including fuel, location, and engine data.
- TelenormajorLaunched 'W1' platform for satellite TV services enabling operators to deliver DTH services to end-users.
- VodafonesupportingPartner logo displayed on Neterra website indicating commercial relationship.
- China TelecomsupportingPartner logo displayed on Neterra website indicating commercial relationship.
- A1supportingPartner logo displayed on Neterra website indicating commercial relationship.
- DE-CIXsupportingNeterra became reseller of DE-CIX services in Bulgaria, enabling new members to connect easily to the Internet exchange point in Frankfurt.
- Verizon BusinessmajorNeterra was selected as the newest Verizon Business point of presence for Central and Eastern Europe.
- British TelecommajorNeterra was selected as partner of British Telecom in Bulgaria after two years of negotiations and one year of technical preparation.
Scale indicators19 records
Recent moves6 records
Expansion highlights5 records
Neterra competitors and assessment
Company assessmentBroad incumbents
- Equinix: Global colocation and interconnection platform operating 250+ IBX data centers. Comparable to Neterra's data center and interconnection services, but at vastly larger global scale.
- Lumen Technologies: Global Tier 1 carrier offering enterprise networking, IP transit, and managed services. Highly comparable to Neterra's wholesale IP transit and enterprise connectivity portfolio, but at significantly larger global scale.
Direct peers
- Cogent Communications: Tier 1 IP transit and on-net enterprise connectivity provider with extensive global fiber footprint. Directly comparable to Neterra in serving ISPs and carriers with IP transit and DIA.
- Hurricane Electric: Global IPv6-native backbone and largest internet exchange operator by number of peers. Comparable to Neterra/NetIX in operating global IXP platforms and serving wholesale IP transit customers.
- GTT Communications: Global Tier 1 IP networking and managed services provider serving enterprises and carriers. Direct peer to Neterra in IP transit, DIA, SD-WAN, and wholesale carrier services for multinational customers.
- Epsilon Telecommunications: Global connectivity and network services provider with on-demand SDN-based services. Already a Neterra partner, Epsilon is directly comparable in carrier-grade Ethernet, IP VPN, and cloud connectivity.
- DE-CIX: World's largest internet exchange operator based in Frankfurt. Neterra is already a DE-CIX reseller in Bulgaria, and DE-CIX is the most direct comparable to Neterra's NetIX exchange platform.
- RETN: International network service provider with extensive European and Eurasian footprint, offering IP transit, capacity, and remote peering. Closely comparable to Neterra's wholesale carrier services and Eastern European positioning.
- Colt Technology Services: Global enterprise network provider offering Ethernet, IP VPN, and cloud connectivity across 40+ countries. Direct peer in Layer 2/3 enterprise connectivity and colocation-adjacent services.
- PCCW Global: International telecom operator offering global connectivity, data center, and managed services across Asia, EMEA, and the Americas. Comparable to Neterra's DIA, IP VPN, and global enterprise connectivity.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat6 records
Key risks7 records
Key highlights7 records
Customer concentration
Neterra social profiles
Digital presenceNeterra compliance and trust
Trust signalCompliance8 records
Neterra financial estimates
Financial estimateRevenue estimate
Valuation estimate
Neterra leadership team
Management profileNumber of profiles
Profiles12 records
Neterra subsidiaries and ownership
Company hierarchySubsidiaries3 records
Neterra funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Neterra M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Neterra
What does Neterra do?
Neterra is a global connectivity and IT asset management provider delivering enterprise internet, backup connectivity, dedicated and broadband internet access, LEO satellite internet (as an authorized Starlink reseller), Layer 1/2 point-to-point services, internet exchange peering, cloud and dedicated server hosting, DDoS protection, managed network services, and data center colocation. Services are delivered through a hybrid fiber/LEO satellite/5G backbone spanning 220+ points of presence in 75+ countries, complemented by four carrier-neutral data centers in Bulgaria.
Is Neterra a public or private company?
Neterra is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was Neterra founded?
Neterra was founded in 1996. It employs 101 to 250 people.
Where is Neterra based?
Neterra is headquartered in Sofia, Bulgaria, in the Europe region.
How does Neterra make money?
14 revenue lines are on record. Enterprise Internet Services are the primary driver. The others are dedicated Internet Access (DIA), broadband Business Internet (BIA), starlink Satellite Internet (LEO), backup Internet Services, cloud and Dedicated Servers, colocation Services, DDoS Protection, RIPE Services, layer 1 Services (Dark Fiber/DWDM), layer 2 Services (Ethernet/IP VPN), satellite Services and Teleports, neterra.TV and GPS Tracking (NetFleet).
Who are Neterra's main competitors?
Broad incumbents on record are Equinix and Lumen Technologies. Direct peers are Cogent Communications, Hurricane Electric, GTT Communications, Epsilon Telecommunications, DE-CIX, RETN, Colt Technology Services and PCCW Global.
Does Neterra have an API?
No public API is recorded for Neterra.
What industry is Neterra in?
Neterra's product category is Telecommunications and Network Connectivity Services. Its primary akta.pro industry code is HDAIAIAH, NaaS Connectivity Services (On-Demand VPN, SD-WAN-as-a-Service, Bandwidth-on-Demand), with a secondary code of HDABABAK, Private Cloud Networking & SDN/NFV Management. Its NAICS code is 5171 and its SIC code is 4899.