TridentCare

What TridentCare does

TridentCare is the rebranded operating entity of TridentUSA Health Services, formed in 2008 through the merger of MobilexUSA and Diagnostic Laboratories and Radiology and consolidated under a single name in 2019. The company provides portable diagnostic services — digital X-ray, ultrasound, EKG, laboratory and phlebotomy, and vascular access (PICC and midline insertion) — delivered at bedside in skilled nursing facilities, patient homes, assisted living and hospice settings, correctional and behavioral health facilities, commercial sites, and federal agency locations across 46 states (licensed in all 50). Clinical operations are supported by over 2,000 credentialed professionals (ARRT, ARDMS, CCI certified), hundreds of daily-dispatched vehicles, and a CLIA-certified national lab network with CAP and COLA accreditations; imaging interpretation is delivered through the Joint Commission-accredited Rely Radiology teleradiology partner.

The company's technology backbone is the proprietary TridentConnect platform, which connects more than 5,000 customer locations via bi-directional EMR interfaces and supports online ordering, paperless requisitions, barcode specimen identification, and 24/7 results access. On the operational layer, TridentCare has deployed ServiceNow Field Service Management and, in April 2026, expanded the strategic partnership to the ServiceNow AI Platform, reporting 96% scheduling automation (up from 50% manual scheduling) across 127 markets, a 57% reduction in patient wait times beyond SLA, and a 30% efficiency improvement in the first AI-enabled market. The EKG Patch Solution, offered in partnership with MG Medical Products, uses the Glasgow Interpretive Algorithm with AI for real-time cardiac interpretation.

TridentCare generates revenue primarily through transaction-based service fees billed to healthcare facilities, provider networks, Medicare Advantage plans, ACOs, and federal, state, and local government agencies under negotiated contracts (no public pricing). Go-to-market combines an enterprise field sales force targeting health systems, SNFs, ACOs, and government agencies with inside-sales phone ordering and a self-serve online ordering portal through TridentConnect; direct-to-consumer services are sold under the "TridentCare At Home" brand. Customer segments include skilled nursing facilities (primary), at-home and home-based care patients, behavioral health and correctional facilities, commercial markets, and government agencies — with named anchors including Southwestern Health Resources (790,000+ ACO patients), Essence Healthcare (60,000+ Medicare Advantage members), and federal customers across HHS, VA, DoD, DoE/NNSA, DHS/ICE, and DoL/MSHA.

Name

TridentCare

Legal name

TridentCare

Website

https://tridentcare.com

Company type

Private

Founded year

2008

Operating status

Operating

Headcount range

5,001–10,000 employees

Short description

TridentCare is a US-based private provider of portable diagnostic services — digital X-ray, ultrasound, EKG, laboratory, and vascular access — delivered at bedside in skilled nursing facilities, patient homes, correctional settings, and government sites across 46 states, supported by a proprietary TridentConnect platform and ServiceNow AI-powered scheduling.

Ownership category

akta.pro rank

Product category

Mobile Diagnostic Services

NAICS

Diagnostic Imaging Centers (621512), Medical and Diagnostic Laboratories (62151)

SIC

Services-Medical Laboratories (8071), Services-Health Services (8000), Services-Specialty Outpatient Facilities, Nec (8093)

akta.pro primary industry

Remote Diagnostics & Home Testing Devices (Connected POC/At-Home Diagnostic Readers) (HLAHACAL)

akta.pro secondary industry

Imaging & Diagnostic Interoperability (DICOM exchange, image sharing, VNA connectivity) (HLACABAM)

Keywords

• Mobile diagnostic services
• Portable imaging solutions
• Bedside radiology services
• Clinical laboratory testing
• Vascular access procedures

Headquarters

HQ city

Sparks Glencoe

HQ country

United States

HQ region

North America

Offices4 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Marketing or Sales, Infrastructure, Supply Chain

Revenue model

1. Portable Diagnostic Services: TridentCare generates revenue by providing portable diagnostic imaging (X-ray, ultrasound, EKG), laboratory/phlebotomy services, and vascular access (PICC/midline insertion) to healthcare facilities and patients. Services are delivered at bedside in skilled nursing facilities, patient homes, correctional facilities, and other care settings. Revenue is generated through service fees billed to healthcare providers, facilities, government agencies, and health insurance plans including Medicare Advantage.
2. Laboratory Services: Clinical laboratory testing services including routine chemistry, infectious disease testing, toxicology, and point-of-care diagnostics. Specimen collection is performed at the bedside by mobile phlebotomists, with results processed in CLIA-certified laboratories and delivered electronically via EMR integration.
3. Government Contracts: Diagnostic services provided to government agencies including Department of Health and Human Services, Department of Veterans Affairs, Department of Defense, Department of Energy, and Department of Homeland Security. Services include portable X-ray, ultrasound, teleradiology, mobile phlebotomy, and laboratory services with rapid deployment capabilities.

Pricing tiers

Go-to-market motion2 records

Distribution channels3 records

Marketing channels6 records

Core offering

TridentCare delivers portable diagnostic services including digital X-ray, ultrasound, EKG, laboratory/phlebotomy, and vascular access (PICC/midline insertion) directly to patient bedside across skilled nursing facilities, private residences, correctional facilities, government agencies, and commercial settings in 46 states. Services are supported by the proprietary TridentConnect platform enabling online ordering, real-time tracking, and bi-directional EMR integration with 5,000+ customer locations. Interpretation is provided by board-certified radiologists and cardiologists through Rely Radiology, with CLIA-certified, CAP- and COLA-accredited laboratories processing specimens.

Product overview

TridentCare offers a unified portfolio of portable diagnostic services delivered directly to patients wherever they reside. The core offering spans four service lines: Digital X-Ray & EKG, Ultrasound, Laboratory & Phlebotomy, and Vascular Access (PICC/midline insertion). These services are supported by the TridentConnect digital platform for online ordering and results access, Teleradiology services via Rely Radiology and TelradX integration, and the proprietary EKG Patch Solution. Services are delivered by licensed, credentialed technologists (ARRT, ARDMS, CCI certified) across 46 states to diverse care settings including skilled nursing facilities, assisted living, patient homes, correctional facilities, and commercial/government markets.

Differentiator

Problem solved

Functional benefit

Brands

• TridentConnect: Proprietary digital platform for ordering diagnostic services, tracking specimens, and accessing results in real time. Features bi-directional EMR interfaces and HIPAA-compliant online portal.
• TridentCare At Home
• Commercial Markets

Products and services

• Digital X-Ray & EKG Services Hospital-quality high-definition digital X-ray and 12-lead electrocardiogram services delivered at patient bedside or at-home settings, interpreted by board-certified radiologists and cardiologists through Rely Radiology. Targeted to skilled nursing facilities, hospitals, correctional facilities, government agencies, and home-based care programs.
• Ultrasound Services Portable ultrasound services including general, vascular, arterial, cardiac (echocardiograms), and obstetric studies performed by ARDMS-certified sonographers and interpreted by board-certified radiologists. Services delivered at patient bedside across SNFs, hospitals, correctional facilities, and home-based programs.
• Laboratory & Phlebotomy Services Comprehensive mobile laboratory services including specimen collection, routine and STAT phlebotomy, infectious disease testing, toxicology, and point-of-care testing processed in CLIA-certified, CAP- and COLA-accredited laboratories with paperless requisitions and EMR integration. Targeted to skilled nursing facilities, government agencies, commercial markets, and home-based programs.
• Vascular Access Services Portable vascular access services including PICC line placement, midline insertions, and peripheral IV insertion performed by credentialed clinicians using ultrasound guidance at patient bedside. Targeted to skilled nursing facilities, hospitals, and other care settings requiring vascular access for medication delivery.
• EKG Patch Solution Exclusive portable, disposable patch enabling 12-lead EKG administration anywhere by trained care providers, with results interpreted using Glasgow Interpretive Algorithm and AI technology for real-time interpretation with optional cardiologist over-read. Customers report over $100,000 in annual readmission cost savings at a single skilled nursing facility.
• Teleradiology Services 24/7/365 interpretation of imaging studies via TelradX system with DICOM/XML standards integration, available across 48 states through Joint Commission-accredited Rely Radiology partnership. Board-certified radiologists and cardiologists interpret X-ray, ultrasound, MRI, CT, and nuclear medicine studies.
• TridentCare At Home Service brand for delivering portable diagnostic services directly to patients in private residences, assisted living, memory care, palliative care, hospice, and Hospital-at-Home programs. Orders can be placed online through TridentConnect portal or by phone, providing at-home diagnostics to reduce avoidable ER visits and provide comfort-focused care with clinical precision.

Quantifiable outcome

• 96% scheduling automation, reducing manual scheduling from 50% to 4.3%
• +4 more outcomes

Named customers9 records

Segments5 records

Ideal customer profiles6 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration5 records

AI capability4 records

Feature4 records

Partnerships

Eight partnerships are on record, tiered core, major and minor.

• ServiceNowcoreTechnology or Integration · 22 April 2026Strategic partnership to expand ServiceNow AI Platform across TridentCare's end-to-end operations including field operations, sales enablement, customer experience, and order management. Builds on existing ServiceNow Field Service Management deployment that saved tens of thousands of manual touches per month. Implementation achieved 96% scheduling automation and 57% reduction in patient wait times beyond SLA.
• DispatchHealthmajorStrategic or Co-development Partner · 20 January 2026Acquisition of DispatchHealth's imaging business unit effective January 20, 2026. Adds operations across 16 states with portable X-ray and ultrasound services for patients at home, in post-acute, and correctional settings. Transaction accelerates response times, improves scheduling flexibility, and standardizes service quality.
• Shoreline DiagnosticsmajorStrategic or Co-development Partner · 13 August 2025Acquisition of Shoreline Diagnostics, a CLIA-Certified Full-Service Clinical Diagnostics Laboratory in Irvine, CA. Acquisition enhances TridentCare's laboratory presence in California, expands test menu options, and improves service delivery times. Team of over 300 phlebotomists and lab professionals in California.
• Southwestern Health Resources (SWHR)majorStrategic or Co-development Partner · 20 February 2025Preferred network provider partnership serving over 790,000 patients across 16 counties in North Texas. TridentCare delivers portable X-ray and ultrasound services to SWHR patients when medically necessary, enabling care in homes, assisted living, or skilled nursing facilities.
• Essence HealthcaremajorStrategic or Co-development Partner · 7 January 2025Partnership to deliver portable X-ray and ultrasound services to over 60,000 Essence Healthcare Medicare Advantage members across five states (Illinois, Missouri, Ohio, Kentucky, Indiana). Services delivered to members' homes, assisted living, or skilled nursing facilities starting January 2025.
• Allied Mobile X-Ray & UltrasoundminorStrategic or Co-development Partner · 5 July 2022Acquisition to enhance growth and service quality in Florida. Integration of Allied's personnel and expertise into TridentCare's operations across 38 states, benefiting the senior population with high-quality digital imaging services.
• Midwest X-Ray Inc.minorStrategic or Co-development Partner · 2 June 2022Acquisition to expand services in the Midwest. Deal integrates Midwest X-Ray's mobile imaging and cardiology services into TridentCare's operations in Evansville, Indiana.
• Rely RadiologycoreTechnology or IntegrationTeleradiology partner providing 24/7/365 interpretation of imaging studies by board-certified radiologists and cardiologists. Joint Commission accredited organization interpreting X-ray, ultrasound, MRI, CT, and nuclear medicine studies.

Scale indicators11 records

Recent moves9 records

Expansion highlights6 records

Broad incumbents

• Encompass Health: Encompass Health is the leading U.S. provider of inpatient rehabilitation and post-acute care services, with relationships across SNFs, hospitals, and home health; it represents a large incumbent with potential to internalize portable diagnostic demand as care shifts toward post-acute settings.
• Amedisys: Amedisys is a leading U.S. home health and hospice provider; its in-home care delivery platform increasingly bundles diagnostics into home-based episodes, positioning it as an adjacent competitor to TridentCare's at-home diagnostic services for MA and ACO patients.
• BrightSpring Health Services: BrightSpring provides home and community-based health services including pharmacy and home health; its provider footprint and value-based contracting capabilities overlap with the patient populations TridentCare targets for portable diagnostics in the home.
• Laboratory Corporation of America (Labcorp): Labcorp operates a national clinical laboratory network with mobile specimen collection and broad payer relationships, providing overlapping capabilities to TridentCare's laboratory and phlebotomy service lines but as part of a much broader diagnostics portfolio.
• LHC Group (Optum): LHC Group, now part of Optum/UnitedHealth Group, is one of the largest U.S. home health providers with broad post-acute care relationships; its scale and Optum integration enable bundled in-home service offerings that overlap with TridentCare's at-home diagnostic proposition.
• Modivcare: Modivcare provides non-emergency medical transportation, personal care, and remote monitoring services to government and managed care clients; it serves overlapping Medicaid/MA patient populations where TridentCare delivers portable diagnostics, particularly in SNF and home settings.
• Select Medical / Concentra: Select Medical operates specialty hospitals, outpatient rehab, and Concentra occupational health clinics across the U.S., with on-site diagnostic and occupational health capabilities that overlap with TridentCare's commercial and government diagnostic offerings.
• Quest Diagnostics: Quest Diagnostics is one of the largest U.S. clinical laboratory and diagnostic testing companies with mobile phlebotomy and broad health system relationships; it competes with TridentCare's lab/phlebotomy business at scale but does not focus exclusively on bedside SNF/home delivery.

Emerging players

• Signify Health (CVS Health): Signify Health, now part of CVS Health/Oak Street Health, performs in-home health evaluations and risk adjustment visits for MA plans; it is an emerging channel for at-home clinical services and a partial competitor to TridentCare's MA-focused at-home diagnostic offering.

Direct peers

• DispatchHealth: DispatchHealth is a direct competitor in at-home and post-acute portable diagnostics; TridentCare specifically acquired DispatchHealth's Imaging Business Unit in January 2026, underscoring direct overlap in portable X-ray and ultrasound delivered to homes, SNFs, and correctional facilities.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat6 records

Key risks6 records

Key highlights7 records

Customer concentration

• LinkedInlinkedin.com/company/tridentcare/about/?viewAsMember=true
• Instagraminstagram.com/_tridentcare
• Facebookfacebook.com/tridentcarellc

Compliance7 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles11 records

Subsidiaries4 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A4 records

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about TridentCare