What Evergreen Property Management does

Evergreen Property Management, Inc. is a privately held residential property management company founded in 2012 by CEO Cyndi Monroe and headquartered in Troutdale, Oregon. The firm serves investment property owners and residential tenants across the Portland metropolitan area — including East Portland, Gresham, Sandy, Troutdale, Fairview, Happy Valley, Damascus, Estacada, Canby, Wilsonville, and Milwaukie — and manages over 500 doors with a reported 95% annual resident retention rate. Evergreen operates as a fiduciary for owners, delivering full-service management encompassing strategic marketing, tenant screening, leasing, maintenance coordination, bi-annual property inspections, Oregon Landlord-Tenant law compliance, and accounting services.

The company's core technology infrastructure is built on AppFolio, a third-party SaaS property management platform that powers both the Owner Portal (financial statements, transactions, documents, inspection reports) and the Tenant Portal (online rent payment, maintenance requests, account management). Evergreen layers proprietary operational frameworks onto this platform, including the "50/50 Rule" for maintenance replacement decisions, a structured tenant landscaping program, a no washer/dryer policy for single-family rentals, and a vendor screening program requiring licensed, insured, and Fair Housing-compliant contractors. Maintenance Coordinator Ted Pescador is noted as highly proficient with AppFolio for work order tracking, vendor communication, and records management.

Evergreen's revenue model is managed-services based, charging property owners recurring percentage-of-rent fees for comprehensive property management, supplemented by $65 non-refundable per-applicant application fees and leasing placement fees at turnover. The go-to-market is sales-led through evergreenpropertymgmt.com, with dedicated Owner and Resident portals, inside sales via phone (971-258-4799), a self-service tenant portal, content marketing through an educational blog, and a real estate agent referral program targeting "accidental landlords" unable to sell their properties. In July 2023, Evergreen acquired V2 Properties, absorbing its owner and tenant portfolios while retaining the V2 brand. The company is bootstrapped and founder-owned with no disclosed external institutional investment.

Name

Evergreen Property Management

Legal name

Evergreen Property Management, Inc.

Website

https://evergreenpropertymgmt.com

Company type

Private

Founded year

2012

Operating status

Operating

Headcount range

1–10 employees

Short description

Evergreen Property Management is a privately held residential property management firm founded in 2012, serving investment property owners and tenants across the Portland metro area. The Troutdale, Oregon-based company manages 500+ doors via AppFolio, delivering full-service leasing, tenant screening, maintenance, and Oregon Landlord-Tenant law compliance.

Ownership category

akta.pro rank

Product category

Residential Property Management

NAICS

Residential Property Managers (531311), Real Estate Property Managers (53131)

SIC

Real Estate Agents & Managers (For Others) (6531)

akta.pro primary industry

Single-Family Rental (SFR) Property Management (BPAJAFAB)

akta.pro secondary industries

Multifamily Apartment Property Management (BPAJAFAA), Residential Maintenance & Turnover Services (Make-Ready, Inspections) (BPAJAFAM)

Keywords

• Residential property management
• Rental property services
• Tenant screening services
• Landlord tenant compliance
• Investment property management

Headquarters

HQ city

Troutdale

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Supply Chain, Technology or R&D, Marketing or Sales, Infrastructure

Revenue model

1. Property Management Fees: Evergreen Property Management earns revenue by charging property owners fees for comprehensive property management services. Services include strategic marketing, leasing, tenant screening, maintenance coordination, inspections, legal/compliance, and accounting. Owners access a secure portal for statements, transactions, documents, and inspection reports. The company operates as a fiduciary, managing assets on behalf of property owners.

Pricing tiers

Go-to-market motion2 records

Distribution channels3 records

Marketing channels6 records

Core offering

Evergreen Property Management delivers full-service residential property management for investment property owners in the Portland metro area, acting as a fiduciary to handle tenant screening, strategic marketing, leasing, maintenance coordination, regular inspections, Oregon Landlord-Tenant law compliance, and full accounting. Services are delivered through the AppFolio-powered Owner Portal and Tenant Portal, and residents receive 24/7 emergency maintenance support, online rent payment, and self-service maintenance requests.

Product overview

Evergreen Property Management operates as a unified property management platform offering comprehensive services for both property owners and residents. The core offering consists of property management services for investment property owners, encompassing tenant screening, leasing, maintenance coordination, and financial reporting, delivered through a proprietary technology portal platform. A complementary resident services module provides online rent payment, maintenance request submission, and 24/7 emergency support. The company also acquired the V2 Properties brand, which operates as a sub-brand serving the Portland market under the same integrated systems. Additional services include an agent referral program for accidental landlords and free educational blog content covering property management topics. The product portfolio functions as a single integrated ecosystem where the owner portal and tenant portal connect to shared backend systems, rather than as discrete modular add-ons.

Differentiator

Problem solved

Functional benefit

Brands

• V2 Properties: Acquired property management brand serving the Portland metro area, maintaining separate branding under Evergreen's ownership.

Products and services

• Property Management Services Comprehensive full-service property management for investment property owners in the Portland metro area, including strategic marketing, leasing, thorough tenant screening, maintenance coordination, regular property inspections, Oregon Landlord-Tenant law compliance, and full accounting. Delivered through the AppFolio-powered Owner Portal providing 24/7 access to statements, transactions, documents, and inspection reports.
• Resident Services Tenant-facing services for residents living in Evergreen-managed homes, including online rent payment via the AppFolio Connect tenant portal, 24/7 emergency maintenance reporting, property information access, lease clarification support, and resident success resources. Application screening fee is $65 per applicant, non-refundable.
• Agent Referral Program Real estate agent referral service for accidental landlords whose properties cannot be sold in current market conditions. Provides comprehensive property management services while the property awaits market recovery, with the listing returned to the original agent when conditions improve.

Quantifiable outcome

• 95% average annual resident retention rate
• +2 more outcomes

Named customers4 records

Segments3 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature4 records

Partnerships

Four partnerships are on record, tiered core and minor.

• V2 PropertiescoreOthers · 1 January 2023Evergreen Property Management acquired V2 Properties, expanding its portfolio. All V2 Properties contracts and services were honored, with no changes to rent or owner terms. V2 Properties owners and tenants continue using their existing portals. Evergreen assumed full management responsibility for the V2 Properties portfolio.
• Birch Community ServicesminorOthersNonprofit organization in Gresham, OR that helps locals facing hunger and financial issues by providing groceries, everyday essentials, financial classes, and volunteering opportunities. Evergreen Property Management supports this organization as part of its community giving program.
• Raphael House of PortlandminorOthersNonprofit organization providing shelter, youth and family programming, housing support, and domestic violence awareness advocacy. Raphael House has been operating for over four decades. Evergreen Property Management supports this organization as part of its community giving program.
• Dress for Success OregonminorOthersNonprofit organization that empowers and supports women in the job search process by providing a support system and office clothing. Evergreen Property Management supports this organization as part of its community giving program.

Scale indicators3 records

Recent moves5 records

Expansion highlights5 records

Direct peers

• Modern Property Management: Portland-based residential property management firm serving investment property owners in the same metro area with similar full-service management, tenant screening, and leasing offerings.
• Moxie Property Management: Portland-area residential property manager focused on single-family and small multifamily rentals with comparable owner services, tenant placement, and maintenance coordination.
• All Coast Property Management: Pacific Northwest property manager with overlapping Portland-metro presence and similar residential rental management services for individual investor owners.
• Morehouse Management: Long-standing Portland residential property management company serving investor owners with leasing, maintenance, and accounting — directly comparable in service scope and customer type.
• Blue Pearl Property Management: Pacific Northwest residential property manager serving investor owners with full-service management, tenant screening, and maintenance coordination — similar profile to Evergreen in scale and offerings.

Broad incumbents

• Greystar Real Estate Partners: Largest U.S. residential property manager operating across multifamily and SFR nationally; competes for institutional and high-end owner relationships and sets scale benchmarks Evergreen is measured against.
• FirstService Residential: Large national residential property manager offering a full suite of management, financial, and concierge services — overlapping with Evergreen in owner-facing property management at greater scale and broader geography.
• RPM Living: National multifamily and single-family rental manager with technology-enabled operations and full-service management; comparable in operating model to Evergreen but at much larger scale.

Emerging players

• Hemlane: Tech-enabled residential property management platform combining software with local agent networks; targets smaller landlords like Evergreen's customer base with a digital-first alternative.

Others

• Buildium: Property management software platform (a competitor of AppFolio) used by thousands of small residential managers; comparable as the underlying technology stack that powers Evergreen's service delivery and an alternative Evergreen could be benchmarked against.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• LinkedInlinkedin.com/company/v2-properties

Revenue estimate

Valuation estimate

Number of profiles

Profiles11 records

Subsidiaries1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Evergreen Property Management