TrustTeam

What TrustTeam does

Trustteam NV is a Belgian-headquartered international IT services provider (founded 2002, Kortrijk-based) operating across five countries — Belgium, Netherlands, Luxembourg, and France — following the 2023 acquisition of French managed services provider Proxival. The combined group employs approximately 550 people and reports combined revenue above €125 million. The company targets startups and SMEs (KMO's) with a 360-degree IT outsourcing proposition, organized around four solution pillars — Cybersecurity, Connected Workplace, Hybrid Cloud, and Business Performance (Data & AI, custom and low-code development, CRM/ERP/Finance) — delivered through three service modules: Scan IT (consulting), Build IT (implementation), and Perform IT (managed support).

Trustteam runs its own fully redundant private datacenters that underpin NIS2-compliant private cloud offerings, complemented by public cloud delivery through Microsoft Azure and on-site infrastructure. The portfolio includes proprietary branded assets such as Voipplay (communication with an AI assistant, released 2024), MyZen (online business/document portal for entrepreneurs and accountants), MSP/AxsMail (managed email), and Aspex (customer portal). Core technology alliances are with Microsoft, HPE, Dell, Aruba, and Exact, supporting the hardware, networking, and ERP layers of the stack.

The revenue model is predominantly recurring managed services (subscription-based support, monitoring, and infrastructure management through owned datacenters) supplemented by professional services (implementation, custom development, change management) and consulting (audits, NIS2 compliance, digital strategy). Pricing is quote-based and tailored, with annual billing cadence typical. Trustteam is privately held, with Stijn Vandeputte serving as CEO and Gimv as a historical institutional investor since 2011. Certifications include ISO/IEC 27001 and HDS (Hébergement de Données de Santé) for the 2024-2027 period, enabling the company to host regulated healthcare workloads.

Name

TrustTeam

Legal name

Trustteam NV

Website

https://trustteam.be

Company type

Private

Founded year

2023

Operating status

Operating

Headcount range

251–500 employees

Ownership category

akta.pro rank

Headquarters

HQ city

Marke

HQ country

Belgium

HQ region

Europe

Offices2 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Technology or R&D, Infrastructure, Operations, Marketing or Sales

Revenue model

1. Managed Services: Recurring managed IT services including support, monitoring, and infrastructure management through their own data centers.
2. Professional Services: Implementation services, custom development, change management, and knowledge transfer for IT projects.
3. Consulting Services: IT consulting including audits, evaluations, strategy design, digital planning, and governance.

Pricing tiers

Go-to-market motion2 records

Distribution channels2 records

Marketing channels4 records

Core offering

TrustTeam is an international IT partner providing 360° IT solutions for SMEs and startups across five European countries, structured around four solution pillars: Cybersecurity, Connected Workplace, Hybrid Cloud, and Business Performance. These solutions are delivered through three service modules — Scan IT (advisory/consulting), Build IT (implementation/integration), and Perform IT (support and managed services) — and supported by the company's own redundant datacenters in Belgium and the Netherlands. The company also sells proprietary software products including Voipplay (communications), MyZen (online business productivity), and AxsMail/Aspex (managed email).

Product overview

TrustTeam is an international IT partner offering a platform-plus-modules architecture for SMEs. The core offering comprises four integrated solution pillars: Cybersecurity, Connected Workplace, Hybrid Cloud, and Business Performance (including Data & AI). These are delivered alongside three service modules: Scan IT (consulting), Build IT (implementation), and Perform IT (managed support). The portfolio includes branded products such as Voipplay (communication with AI), MyZen (online business productivity), MSP/AxsMail (managed email), and Aspex (customer portal). TrustTeam operates its own fully redundant datacenters and serves clients across five countries with localized presence.

Differentiator

Problem solved

Functional benefit

Brands

• MyZen: Online solution for entrepreneurs and accountants, providing document management and business tools.
• Billit

Products and services

• Cybersecurity

Quantifiable outcome

• Combined revenue over 125 million euros following Proxival acquisition

Segments1 record

Ideal customer profiles1 record

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration4 records

AI capability3 records

Feature3 records

Partnerships

Five partnerships are on record, tiered core.

• MicrosoftcoreTechnology or IntegrationTechnology partnership for cloud solutions including Azure public cloud integration and Microsoft 365 productivity tools.
• HPE (Hewlett Packard Enterprise)coreTechnology or IntegrationTechnology partnership for hardware infrastructure including servers, storage, and networking solutions.
• DellcoreTechnology or IntegrationTechnology partnership for hardware infrastructure including computers, servers, and enterprise solutions.
• ArubacoreTechnology or IntegrationTechnology partnership for networking solutions including wireless, switching, and network infrastructure.
• ExactcoreTechnology or IntegrationTechnology partnership for ERP and business software solutions for SMEs.

Scale indicators4 records

Recent moves7 records

Expansion highlights5 records

Broad incumbents

• Sopra Steria:
• Computacenter: Large UK-listed European IT infrastructure and managed services provider. Overlaps with TrustTeam in hybrid cloud, workplace, and security services, but operates at vastly greater scale and serves predominantly larger enterprise customers.
• Inetum: European IT services group offering managed services, cloud, and application services across multiple verticals. Comparable managed services portfolio and European footprint, though broader industry coverage and larger scale than TrustTeam.
• Bechtle: German-headquartered European IT systems integrator and managed services provider with strong SME and mid-market presence. Comparable mix of hardware reselling, cloud, and managed services, though significantly larger and listed.

Direct peers

• Cegeka: Belgian-headquartered IT services and solutions provider offering managed services, cloud, cybersecurity, and workplace solutions across Benelux and broader Europe. Directly comparable to TrustTeam in customer base (SME/enterprise hybrid), geographic footprint, and one-stop-shop IT partner positioning.
• Econocom: Belgian-origin European IT services group providing managed services, workspace, financing, and digital transformation to enterprises and SMEs. Closely comparable business model and Benelux heritage, though materially larger and more diversified than TrustTeam.
• Xylos: Belgian IT services company specializing in workplace, cloud, and managed services for SMEs and mid-market organizations. Similar SME-focused, localized service model and Microsoft-centric technology stack to TrustTeam.
• Approach Belgium (Klarrio acquisition-era): Belgian IT consultancy and managed services provider serving mid-market and enterprise customers with infrastructure, cloud, and development services. Comparable geographic focus and target segment to TrustTeam.
• Devoteam: European IT consultancy specializing in cloud (especially AWS/Azure), cybersecurity, and digital transformation. Overlapping solution portfolio and similar SME-to-mid-market segment focus as TrustTeam, though operating at significantly larger scale.
• Ordina (now part ofSopra Steria): Dutch IT services provider focused on managed services, cloud, and digital workplace solutions for mid-market and enterprise customers. Comparable managed services and cloud-first delivery model in adjacent Benelux market.

Market position

Strengths1 record

Weaknesses5 records

Competitive moat4 records

Key risks5 records

Key highlights7 records

Customer concentration

• YouTubeyoutube.com/channel/UCDoOuNu8aR6HHxiZ7gwrhqg
• Facebookfacebook.com/puretrustpureit
• LinkedInlinkedin.com/company/trustteam

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Subsidiaries1 record

Funding overview

Funding rounds1 record

Investors1 record

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A1 record

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about TrustTeam