ViewQwest

What ViewQwest does

ViewQwest Pte. Ltd. is a Singapore-headquartered Connectivity and Managed Security Services Provider (MSSP) founded in 2001. The company delivers two principal lines of business. The Consumer business provides residential fibre broadband plans at 3Gbps, 5Gbps and 10Gbps symmetrical speeds on proprietary XGSPON infrastructure, bundled with the SecureNet at Home network-level security platform, Freedom DNS, business-grade OneVoice telephony, and a curated set of hardware partners including ASUS, Amazon eero, Ubiquiti and Sonos. The Enterprise and International business sells managed SASE, SD-WAN (including the proprietary AsiaConnect fabric), Dedicated Internet Access, Direct Cloud Connect, microsegmentation, SecureMail Gateway, DDoS protection and OneVoice telephony to multinational corporations, financial institutions, airlines, logistics firms and government entities, with carrier partnerships providing reach to 150+ countries.

The revenue model is subscription-based and contract-led: monthly recurring residential broadband fees under 24-month terms; SME subscriptions via Fibernet Lite plans with 12/24/36-month contracts and value-added attach (Static IP, OneVoice, SecureNet Biz); and multi-year managed services and hardware-included enterprise contracts often co-delivered with partners such as Palo Alto Networks and Zero Networks. Distribution is hybrid: self-serve online signup and an E-Store for residential and SME customers, and dedicated enterprise field sales forces covering Singapore, Malaysia, the Philippines, and Hong Kong. ViewQwest claims the fastest residential network in Singapore since 2018 and serves over 10,000 enterprise branches across North and Southeast Asia.

Name

ViewQwest

Legal name

ViewQwest Pte. Ltd.

Website

https://viewqwest.com

Company type

Private

Founded year

2001

Operating status

Operating

Headcount range

251–500 employees

Short description

ViewQwest is a Singapore-founded Connectivity and Managed Security Services Provider offering residential XGSPON fibre broadband (3-10Gbps) and enterprise managed SASE/SD-WAN services. It serves households and SMEs in Singapore and Malaysia alongside multinational corporations and large enterprises across North and Southeast Asia.

Ownership category

akta.pro rank

Product category

Telecommunications & Managed Security Services

NAICS

Wired Telecommunications Carriers (517111), Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (5182), Computer Systems Design and Related Services (54151)

SIC

Services-Computer Programming, Data Processing, Etc. (7370), Services-Telephone Interconnect Systems (7385)

akta.pro primary industry

Managed Security Services (MSSP) & 24/7 SOC Operations (BPAKAHAA)

akta.pro secondary industries

Data Security & Privacy Managed Services (DLP/Encryption) (BPAEADAL), Edge Compliance, Governance & Data Sovereignty Infrastructure (HDABAOAL)

Keywords

• Fibre broadband services
• Managed security services
• SD-WAN solutions
• Enterprise networking
• Telecommunications services

Headquarters

HQ city

Singapore

HQ country

Singapore

HQ region

Asia

Offices4 records

Markets served

GTM type

B2B and B2C

Offering type

Services

Cost components

Infrastructure, Technology or R&D, Personnel, Operations, Marketing or Sales, Supply Chain

Revenue model

1. Residential Broadband Subscription: Recurring monthly subscription revenue from home fibre broadband plans ranging from 3Gbps to 10Gbps, billed monthly with 24-month contract terms. Includes bundled value-added services such as SecureNet at Home and Freedom DNS. Hardware (routers, mesh systems) bundled with plans as promotional offers.
2. SME / Business Broadband Subscription: Recurring monthly subscription from SME Fibernet Lite plans (500Mbps to 2.5Gbps) with 12, 24, or 36-month contract options. Value-added services including Static IP, OneVoice Business Line, and SecureNet Biz available as add-ons. Targets micro-businesses, startups, and scaling SMEs in Singapore.
3. Enterprise Managed Network & Security Services: Managed SASE, SD-WAN, Private SASE, Dedicated Internet Access (DIA), Ethernet Virtual Private Line, Metro Ethernet, International Ethernet Private Line, IP Transit, Direct Cloud Connect, and WiFi as a Service for enterprise customers. Revenue from multi-year managed service contracts with MNCs and large enterprises across Asia. Co-delivered with global cybersecurity partners such as Palo Alto Networks.
4. Hardware Sales (Routers, Mesh, Networking Equipment): Sale of networking equipment including WiFi 6/6E/7 routers, mesh systems (ASUS, eero, OptiX), and enterprise networking devices (Ubiquiti Dream Machine, Alta Labs Route10). Sold as bundled offers with broadband plans or as standalone purchases through the E-Store. Amazon eero products distributed by ViewQwest as authorized distributor in Singapore.

Pricing tiers

Go-to-market motion2 records

Distribution channels6 records

Marketing channels7 records

Core offering

ViewQwest is a Connectivity and Managed Security Services Provider (MSSP) that sells fibre broadband subscriptions (3Gbps-10Gbps XGSPON) and bundled value-added services (SecureNet security, Freedom DNS, OneVoice telephony) to residential and SME customers, and delivers managed SASE, SD-WAN (including the AsiaConnect fabric), Dedicated Internet Access, Ethernet and Direct Cloud Connect services to enterprise and multinational customers across North and Southeast Asia.

Product overview

ViewQwest is a Connectivity and Managed Security Services Provider (MSSP) offering a comprehensive portfolio of internet connectivity and cybersecurity solutions. The product portfolio comprises: (1) Residential broadband services including VQ-X (10Gbps), VQ-V (5Gbps), and VQ-III (3Gbps) plans powered by XGS-PON technology, bundled with SecureNet at Home security and value-added services like Freedom DNS and OptiX WiFi Bundle; (2) Enterprise and SME services including Fibernet Lite broadband, Managed SASE & SD-WAN (including AsiaConnect for Asia-centric enterprises and Private SASE), Dedicated Internet Access, Direct Cloud Connect, and WiFi as a Service; (3) Cybersecurity solutions encompassing SecureNet Biz for SMEs, SecureMail Gateway (CSA-aligned email security), Secure Branch perimeter defense, DDoS Protection, Endpoint Detection and Response, and Microsegmentation via Zero Networks partnership; (4) Voice solutions including OneVoice business telephony with softphone capabilities; and (5) Remote work solutions including Cloud VPN and Work-from-Home Private Network. All services are delivered with 24/7 support across Singapore, Malaysia, Philippines, and Hong Kong.

Differentiator

Problem solved

Functional benefit

Brands

• ViewQwest X: XGS-PON powered broadband services offering up to 10Gbps speeds
• SecureNet
• SecureNet at Home
• SecureNet Biz
• OneVoice
• Fibernet Lite
• Raptor Gamer
• AsiaConnect
• Private SASE
• Freedom DNS

Products and services

• Residential Home Broadband (ViewQwest X / VQ plans) XGSPON-powered residential fibre broadband plans at 3Gbps, 5Gbps and 10Gbps symmetrical speeds for Singapore and Malaysia households, supporting 4K/8K streaming, gaming, smart home ecosystems and remote work/learning. Bundled with SecureNet at Home, Freedom DNS, mesh routers and TV/speaker bundles under 24-month contracts.
• Fibernet Lite (SME Broadband)

Quantifiable outcome

• ViewQwest's 10Gbps plan at $38.75/month undercut major ISPs (Singtel from $79/month, StarHub from $69.95/month) in what industry analysts called the start of a broadband price war in Singapore.
• +4 more outcomes

Named customers5 records

Segments3 records

Ideal customer profiles3 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration3 records

AI capability1 record

Feature8 records

Partnerships

14 partnerships are on record, tiered core, minor and flagship.

• Zero NetworkscoreTechnology or Integration · 22 October 2025ViewQwest partnered with Zero Networks to deliver automated microsegmentation solutions across key Asian markets including Singapore, Malaysia, the Philippines, and Hong Kong SAR. The collaboration aims to enhance enterprise cybersecurity by enabling faster deployment of microsegmentation with automation and agentless protection, strengthening Zero Trust resilience for enterprises across the region.
• O2 Lab Pte LtdminorGTM or Marketing Partner · 4 October 2024ViewQwest partnered with O2 Lab Pte Ltd as part of its third consecutive sponsorship of the Standard Chartered Singapore Marathon. O2 Lab provided CRYO XC Plus whole-body cryotherapy chamber (temperatures as low as -160°C) at the ViewQwest booth on race day for participant recovery therapy. The partnership enhanced ViewQwest's event activation and brand visibility during the marathon.
• Amazon (eero / eero Max 7)coreChannel Partner/ Reseller/ Distributor · 1 July 2024ViewQwest became a distributor for Amazon's networking equipment including the eero Max 7 (WiFi 7) and eero Pro 6E (WiFi 6E) mesh routers in Singapore. These devices are bundled with ViewQwest X 10Gbps broadband plans, offering customers cutting-edge mesh WiFi coverage. The partnership enables ViewQwest to offer the latest WiFi technology to Singapore households as part of its broadband service bundles.
• Philippine AirlinesflagshipStrategic or Co-development Partner · 27 June 2024ViewQwest was appointed by Philippine Airlines (PAL) to upgrade its network and security infrastructure as part of PAL's digital innovation and transformation roadmap. The landmark project implements next-generation network and security technologies across Philippine-based sites and branches using a managed service framework. The partnership aims to improve network performance and business resilience, forming a robust foundation for PAL's continued digital transformation and innovation. The strategic multi-year partnership was formalized at an executive briefing at The Sheraton Manila, attended by PAL CIO Aurea Patria Vidal, VP IT Operations Angelique Tinsay, and ViewQwest CEO Vignesa Moorthy and COO Jurist Francisco.
• Palo Alto NetworksflagshipTechnology or IntegrationViewQwest integrates certified best-of-breed SASE capabilities from Palo Alto Networks into its managed network and security solutions. The partnership enables ViewQwest to create differentiated services addressing unique security demands across Asian markets, combining ViewQwest's telco DNA and cost-effective networking solutions with Palo Alto Networks' cybersecurity technologies. ViewQwest has been named a Next Wave MSSP Innovator by Palo Alto Networks.
• Synlan (iFLYTEK)minorStrategic or Co-development PartnerViewQwest partnered with Synlan (iFLYTEK) to pioneer next-generation AI solutions across Southeast Asia. The partnership combines ViewQwest's telecommunications and managed security services with iFLYTEK's AI capabilities to deliver innovative solutions to enterprise customers in the region.
• Senoko EnergyminorGTM or Marketing PartnerViewQwest partnered with Senoko Energy to offer exclusive bundled broadband deals for Singapore households. The co-marketing partnership provides Senoko Energy customers with preferential pricing on ViewQwest broadband plans as part of energy service promotions.
• Circles.LifeminorGTM or Marketing PartnerViewQwest partnered with Circles.Life to offer a 5G mobile plan promotion in Singapore, cross-selling mobile services to ViewQwest's broadband customer base through the Circles.Life platform.
• ASUScoreTechnology or IntegrationASUS provides a range of WiFi routers bundled with ViewQwest broadband plans including the ASUS RT-BE58U (WiFi 7), ASUS ROG Strix GS-BE7200X (ROG WiFi 7 gaming router), ASUS ZenWiFi BD4 mesh system, and others. ViewQwest offers exclusive pricing on ASUS networking equipment as part of its broadband bundles.
• AppleminorChannel Partner/ Reseller/ DistributorViewQwest bundles Apple TV 4K (64GB) with its Apple TV Bundle plan, offering customers a streaming device alongside WiFi 7 router and 10Gbps broadband for a complete home entertainment setup.
• SonosminorChannel Partner/ Reseller/ DistributorViewQwest bundles Sonos Era 100 and Sonos Era 300 smart speakers with its broadband plans through the Sonos Era 100 Bundle and Sonos Era 300 Bundle, offering premium home audio integrated with ViewQwest's high-speed broadband.
• Prism+minorChannel Partner/ Reseller/ DistributorViewQwest offers the Prism+ TV Bundle combining a 55-inch Android TV with ASUS WiFi 7 router and 10Gbps broadband for theatre-quality streaming experiences at home.
• Ubiquiti (Dream Machine SE)coreChannel Partner/ Reseller/ DistributorViewQwest offers the Ubiquiti Dream Machine SE and Ubiquiti Dream Machine Special Edition (UDM SE) as premium networking hardware bundles. These enterprise-grade UniFi OS Consoles provide advanced networking with 10G SFP+ and 2.5GbE RJ45 ports, Gigabit PoE switch, and NVR with 128GB storage. The UDM SE supports ViewQwest's 10Gbps XGS-PON service for power users and tech enthusiasts.
• Alta LabscoreTechnology or IntegrationViewQwest bundles Alta Labs Route10 and AP6 access point as a high-performance networking solution for modern SMEs. The Route10 features PoE+, 2.5Gbps Ethernet ports, SFP+ ports, Deep Packet Inspection (DPI), and cloud management. The bundle is offered at $299/month for SMEs requiring advanced network control and power-over-Ethernet capabilities.

Scale indicators6 records

Recent moves8 records

Expansion highlights6 records

Direct peers

• MyRepublic: Singapore-headquartered fiber broadband ISP operating across Singapore, Indonesia, Australia, and New Zealand with similar challenger positioning against Singtel/StarHub. Direct competitor in ViewQwest's core residential broadband segment and increasingly in enterprise/SME services.
• HGC Global Communications: Hong Kong-based fixed-line operator with regional carrier services across Asia, including enterprise connectivity, data center, and managed security offerings. Direct comparable as an Asian carrier serving enterprise customers with network and security services, operating from a similar regional footprint.
• Aryaka Networks: US-headquartered SD-WAN and SASE provider with strong Asia-Pacific enterprise focus and managed service delivery model. Direct comparable to ViewQwest's AsiaConnect SD-WAN fabric and managed SASE offerings for distributed enterprises.

Broad incumbents

• StarHub: Singapore incumbent quad-play telecom with residential broadband, mobile, pay TV, and enterprise network/security services. ViewQwest's primary incumbent competitor in residential broadband and a broader enterprise services portfolio player.
• Singtel: Singapore's largest telecom incumbent offering fiber broadband, mobile, managed enterprise services, and cybersecurity across Asia via subsidiaries Optus and AIS. Competes with ViewQwest in residential broadband (recently matched 10Gbps pricing) and pan-Asian enterprise managed services.
• NTT Communications (NTT Asia): Global tier-1 carrier with managed network, SD-WAN, and SASE services across Asia-Pacific through its Arcstar and Managed Network Services portfolio. Competes with ViewQwest for multinational enterprise network transformation projects in Asia.
• Tata Communications: Global enterprise telecom and managed services provider with extensive Asia-Pacific network and IZO SD-WAN/cloud connectivity portfolio. Comparable in serving multinational enterprise network transformation needs across North and Southeast Asia.
• PLDT Enterprise: Philippines incumbent telecom's enterprise arm offering fiber, SD-WAN, managed security, and data center services. Direct comparable as a Philippine enterprise network/security provider competing for the same accounts (e.g., PAL, LBC Express) as ViewQwest Philippines.

Emerging players

• Cato Networks: Global SASE pure-play vendor offering converged networking and security as a cloud-native platform. Indirect competitor to ViewQwest's Private SASE and managed SASE offerings, especially as Cato expands its channel partner MSSP ecosystem across Asia.

Regional players

• Whiz Communications / ViewQwest MY: Malaysia-focused fiber broadband and enterprise services market where regional ISPs (Time dotCom, Maxis, TM) compete with ViewQwest Malaysia. Comparable in residential fiber and SME broadband positioning in a neighboring market.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Customer concentration

• YouTubeyoutube.com/user/ViewQwestSG
• Facebookfacebook.com/viewqwest
• LinkedInlinkedin.com/company/viewqwest-pte-ltd
• Instagraminstagram.com/viewqwest/?hl=en

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Profiles4 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about ViewQwest