What Advanced Robot Solutions. does

Advanced Robot Solutions (ARS), founded in 2015 and headquartered in Stratford, Connecticut, provides AI-powered self-service kiosks and multilingual web agents purpose-built for US courts, county governments, and law enforcement agencies. The company's core platform, ARS Connect, powers an ecosystem of products including In-Building Access Solutions (physical kiosks for wayfinding, form filing, hearing lookups, and payments), the SANDI multilingual web agent chatbot, Mobile Access Points (QR-based smartphone access), and SmartGuide/FormFlow modules for guided workflows such as protective order filings. Deployments span seven US states and reach approximately 22 million Americans, with named customers including Chester County PA, El Paso County TX, Miami-Dade FL, North Carolina courts, Kansas City Municipal Court, Stanislaus County CA, and Fort Bliss Military Base. ARS also operates a separate Event Robots line that rents interactive robots to trade shows, conferences, and corporate events.

The business model combines hardware kiosk sales, recurring ARS Connect platform subscriptions, professional services for implementation and training, and one-time event robot rentals. Pricing is quote-based and tied to deployment scope, languages, and integration complexity, with contracts structured as multi-year agreements typical of public-sector procurement. ARS generates demand through a direct enterprise sales motion targeting courts and municipal agencies, complemented by channel partnerships (NexGen for Connecticut police kiosks), institutional partnerships (National Center for State Courts, William & Mary Law School), industry conferences, case-study-driven content marketing, and earned media in outlets such as KFOX14, Route Fifty, and Court News FL. Revenue and funding are not publicly disclosed, and the company remains privately held with 1–10 employees.

Name

Advanced Robot Solutions.

Legal name

Advanced Robot Solutions

Website

https://getrobotsolutions.com

Company type

Private

Founded year

2015

Operating status

Operating

Headcount range

1–10 employees

Short description

Advanced Robot Solutions (ARS) provides AI-powered self-service kiosks and multilingual web agents for US courts, county governments, and law enforcement, serving roughly 22 million Americans across seven states via its ARS Connect platform.

Ownership category

akta.pro rank

Product category

Government Court Self-Service Technology

NAICS

Computer Systems Design Services (541512), Computer Systems Design and Related Services (5415), Custom Computer Programming Services (541511), Other Computer Related Services (541519)

SIC

Services-Computer Integrated Systems Design (7373), Services-Prepackaged Software (7372), Services-Computer Programming Services (7371)

akta.pro primary industry

AI & Automation in Customer Service (Chatbots, Agent Assist) (EDABACAO)

akta.pro secondary industries

Service & Hospitality Robots (HDAAAIAB), Robot Software, Autonomy Stacks & Simulation (ROS, digital twins) (HDAAAIAK), Human-Robot Interaction & Teleoperation Systems (HDAAAIAM)

Keywords

• Court self-service kiosks
• Government AI chatbots
• Public access technology
• Court modernization solutions
• Event robot rentals

Headquarters

HQ city

Stratford

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2B

Offering type

Software

Cost components

Technology or R&D, Personnel, Operations, Marketing or Sales, Supply Chain

Revenue model

1. Hardware Kiosk Sales: Sale of AI-powered self-service kiosk hardware deployed in court and government buildings. Includes physical kiosks with integrated software platform.
2. ARS Connect Platform (SaaS): Subscription-based access to ARS Connect platform powering kiosks and web agents. Includes software updates, maintenance, and support services.
3. Event Robot Rentals: Rental of interactive event robots for trade shows, conferences, and corporate events. Includes delivery, setup, on-site handler, branding customization, content integration, and technical support.
4. Professional Services: Implementation, configuration, and ongoing support services for government deployments. Includes phased rollout planning and staff training.

Pricing tiers

Go-to-market motion3 records

Distribution channels2 records

Marketing channels7 records

Core offering

Advanced Robot Solutions provides AI-powered self-service kiosks, a multilingual web-based AI agent (SANDI), and event robot rentals, all unified through its proprietary ARS Connect platform. The solutions are sold primarily to courts, local government agencies, law enforcement, and corporate event organizers to modernize citizen access, reduce staff workload, and provide 24/7 multilingual self-service.

Product overview

Advanced Robot Solutions provides a unified platform called ARS Connect that powers an ecosystem of self-service solutions for courts and local government. The core product portfolio includes In-Building Access Solutions (self-service kiosks with wayfinding, form guidance, payments, and multilingual support), SANDI Web Agent (AI chatbot for 24/7 website assistance), and Event Robots (interactive rental robots for trade shows). The platform supports Mobile Access Points for QR-based mobile interactions and includes SmartGuide & FormFlow modules for specialized workflows like protective order filings. The ecosystem is designed to reduce staff workload while increasing citizen access to public services across multiple touchpoints and languages.

Differentiator

Problem solved

Functional benefit

Brands

• ARS Connect: Unified platform powering self-service kiosks for courts and local government agencies
• SANDI
• SmartGuide
• FormFlow
• Event Robots

Products and services

• ARS Connect Platform Proprietary platform that powers the ARS self-service ecosystem, enabling dynamic, guided experiences tailored to court and government processes, services, and information without requiring major system overhauls. Supports in-building kiosks and web-based agents.
• In-Building Access Solutions (Self-Service Kiosks) Physical self-service kiosks deployed in court and government buildings providing wayfinding, service information access, guided form-filing, hearing and case lookup, multilingual assistance, and payment processing. Designed for state, county, and municipal court and government customers.
• SANDI Web Agent AI-powered multilingual chatbot providing 24/7 conversational access to court and government information via web and mobile devices. Reduces live chat requests by up to 95%, delivers guided navigation, FAQ support, and natural-language query handling in English, Spanish, and additional languages.
• Event Robots (Trade Show Rentals) Interactive rental robots for trade shows, conferences, and corporate events featuring photo booth, badge scanning, custom robot faces, prize giveaways, and branded media display capabilities. Includes delivery, setup, on-site handler, and technical support. Targets event organizers and corporate exhibitors.

Quantifiable outcome

• Reduces live chat requests by 95% (from 950 to 55 per month at Miami-Dade)
• +5 more outcomes

Named customers7 records

Segments5 records

Ideal customer profiles4 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration1 record

AI capability5 records

Feature5 records

Partnerships

Three partnerships are on record, tiered core.

• NexGencoreChannel Partner/ Reseller/ Distributor · 1 January 2026Partnership with NexGen for deploying self-service police kiosks in police stations statewide in Connecticut. Multi-lingual kiosks help citizens obtain accident reports, pay traffic fines, report minor incidents, and more—freeing officer time for higher-value work.
• William & Mary Law School Center for Legal and Court TechnologycoreStrategic or Co-development Partner · 1 January 2025Donated AI court kiosk to the Center for educational and research purposes. Hosted joint webinar with 30+ attendees from court technology community. Partnership for ongoing R&D and court technology advancement.
• National Center for State Courts (NCSC)coreStrategic or Co-development PartnerPartnership with NCSC to deploy SANDI multilingual web agent for Miami-Dade 11th Judicial Circuit Court. NCSC collaboration validates solution for state court systems nationwide.

Scale indicators7 records

Recent moves6 records

Expansion highlights6 records

Broad incumbents

• LivePerson: LivePerson provides enterprise conversational AI and messaging platforms used by government agencies for citizen engagement. It overlaps with SANDI's web-agent / chatbot value proposition for 24/7 multilingual citizen access.
• Five9: Five9 provides cloud contact-center and AI agent software with dedicated public-sector offerings. It overlaps with ARS's SANDI web agent product on conversational AI for citizen inquiries and could be selected by larger governments in place of a point solution like SANDI.
• Genesys: Genesys is a large customer experience and AI orchestration platform with government deployments spanning contact centers and citizen services. It competes broadly with ARS on AI-driven citizen self-service and routing for courts and local agencies.
• Tyler Technologies: Tyler Technologies is a large public-sector software vendor whose court and justice solutions (Odyssey) underpin many of the same counties ARS serves. ARS explicitly integrates with Tyler systems, making Tyler a complementary partner today but a broad incumbent competitor with the scale to bundle self-service capabilities into its installed base.

Direct peers

• Olea Kiosks: Olea Kiosks designs custom self-service kiosk hardware and integrated solutions for government, healthcare, and financial services. It is comparable to ARS on the in-building access side of the product portfolio, particularly for courts and public agencies deploying guided self-service experiences.
• Granicus: Granicus provides government customer experience, digital communications, and citizen engagement software to U.S. state and local agencies. It is the closest direct peer to ARS in target market (courts and local government), distribution (enterprise public-sector sales), and product category (self-service digital access for citizens).
• Promobot: Promobot manufactures service and humanoid robots used at trade shows, retail, and public venues for engagement, wayfinding, and brand experiences. It is the closest direct peer to ARS on the Event Robots business line for trade show and conference rentals.
• KIOSK Information Systems: KIOSK Information Systems designs and manufactures self-service kiosks and related software for retail, healthcare, and government. It directly competes with ARS in the government kiosk hardware and software layer, including multilingual wayfinding, form guidance, and payment workflows.
• Acrelec: Acrelec provides self-service kiosk hardware and software primarily for quick-service restaurants and retail, with growing presence in public-facing deployments. It competes with ARS on the integrated kiosk-plus-software stack and on multi-language, guided user workflows.

Emerging players

• Posh Technologies: Posh Technologies offers conversational AI assistants primarily to banks and credit unions, with emerging public-sector use. It is comparable to ARS as an emerging player specializing in domain-tuned conversational AI for regulated, multilingual customer service.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks5 records

Key highlights6 records

Customer concentration

• Xx.com/ARS_Robots
• YouTubeyoutube.com/channel/UCkba0C_wYTA0R_QcHVsEU4A
• Facebookfacebook.com/advancedrobotsolutions
• LinkedInlinkedin.com/company/advancedrobotsolutions
• Instagraminstagram.com/advancedrobotsolutions

Revenue estimate

Valuation estimate

Number of profiles

Profiles3 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Advanced Robot Solutions.