WorkforceQA

What WorkforceQA does

WorkforceQA is a privately held, Salt Lake City–based third-party administrator of employee screening and compliance services, founded in 2006 and backed by private equity sponsor Hamilton Robinson. The company delivers FCRA-compliant background screening, DOT-regulated drug and alcohol testing, occupational health services (including DOT physicals), and training and compliance programs to employers in safety-sensitive and regulated industries, with transportation (trucking), aviation, and railroad as primary verticals and construction, utilities, staffing, manufacturing, and healthcare as secondary segments. Customers include large fleets such as Prime Inc., and the company states it serves "thousands of satisfied customers" across many industries on a national footprint.

The company's product surface is anchored by its proprietary TRAQ platform, which provides real-time status updates on tests and background checks, native integrations with major enterprise HR systems (Workday, SAP SuccessFactors, Oracle Taleo, iCIMS, UKG, Tenstreet, Fleetworthy), comprehensive data analytics, a secure 24/7/365 client portal, and FMCSA Clearinghouse query and consortium management. WorkforceQA maintains in-house Medical Review Officers (added via the 2014 Intermountain MRO acquisition) and a credentialed regulatory team that includes Dr. Donna Smith, a principal author of U.S. military and DOT drug testing regulations. Revenue is generated through a hybrid model: subscription/recurring consortium memberships (e.g., FMCSA at $229 + $45/employee annually; FTA/FRA/PHMSA at $47/employee annually) plus per-transaction fees for drug and alcohol tests, background screenings, and DOT physicals. The company has executed five acquisitions from 2013 to 2023 — Compliance Safety Systems (trucking), Intermountain MRO, Interactive Medical Connections (FAA/aviation), EDPM (Southeastern TPA), and Corporate Medical Services (healthcare, February 2023) — building a multi-vertical, multi-regional platform via a PE-enabled roll-up rather than purely organic growth.

Name

WorkforceQA

Legal name

WorkforceQA

Website

https://wfqa.com

Company type

Private

Founded year

2006

Operating status

Operating

Headcount range

51–100 employees

Short description

WorkforceQA is a privately held, PE-backed third-party administrator that provides FCRA-compliant background screening, DOT-regulated drug and alcohol testing, occupational health, and compliance services via its TRAQ platform to regulated employers in transportation, aviation, railroad, and other safety-sensitive industries across the United States.

Ownership category

akta.pro rank

Product category

Employee Screening Services

NAICS

Investigation and Personal Background Check Services (561611), Employment Placement Agencies (561311)

SIC

Services-Employment Agencies (7361)

akta.pro primary industry

Drug & Alcohol Testing Coordination (BPACALAE)

akta.pro secondary industries

Occupational Health & Pre-Employment Diagnostic Testing Centers (HLAFAKAM), Occupational Health & Employer Testing Laboratories (HLAFAMAK)

Keywords

• Employee screening services
• Drug testing programs
• Background checks
• Occupational health testing
• DOT compliance services

Headquarters

HQ city

Salt Lake City

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Marketing or Sales

Revenue model

1. Consortium Membership Services: Annual membership fees for DOT random drug testing consortium programs including FMCSA consortium enrollment at $229 yearly plus per-employee fees. Revenue is recurring annually with predictable subscription-like structure.
2. Drug and Alcohol Testing Services: Transaction-based drug testing services including pre-employment, random, post-accident, and return-to-duty testing. Revenue generated per test performed with no additional fees for tests conducted under consortium random programs.
3. Background Screening Services: FCRA-compliant background checks including criminal records, employment verification, MVR checks, and other pre-employment screening services billed per screening completed.
4. DOT Physical and Occupational Health Services: DOT physical examinations, occupational health screenings, and medical review officer services provided as part of comprehensive compliance programs.

Pricing tiers

Go-to-market motion3 records

Distribution channels3 records

Marketing channels4 records

Core offering

WorkforceQA is a Salt Lake City, Utah-based employee screening provider founded in 2006 that delivers drug and alcohol testing, background screening, occupational health services, and compliance training and tracking for employers. Its offering is focused on regulated industries such as trucking, aviation, railroad, construction, utilities, staffing, manufacturing, and healthcare, and is delivered through its proprietary TRAQ technology platform integrated with major HRIS systems.

Product overview

WorkforceQA operates as a unified employee screening platform offering drug and alcohol testing, background screening, occupational health, and training & compliance services. The company's proprietary TRAQ system serves as the central technology platform powering real-time status updates, ATS/HRIS integrations, and compliance data management. WorkforceQA has grown through strategic acquisitions including Compliance Safety Systems (trucking, 2013), Intermountain MRO (MRO services, 2013), Interactive Medical Connections (FAA, 2015), EDPM (Southeastern TPA, 2015), and Corporate Medical Services (healthcare, 2023). The platform integrates with major ATS/HRIS systems and partners with multiple laboratory providers for comprehensive testing services across DOT-regulated and non-regulated industries.

Differentiator

Problem solved

Functional benefit

Brands

• TRAQ: Proprietary technology platform providing real-time status updates, seamless integrations with ATS/HRIS systems, and comprehensive data analytics for screening and compliance management

Products and services

• Drug and Alcohol Testing
• Background Screening
• Occupational Health Testing
• Training and Compliance
• Driver Qualification Files

Quantifiable outcome

• Thousands of satisfied customers across many industries
• +1 more outcomes

Named customers1 record

Segments8 records

Ideal customer profiles3 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration15 records

Feature4 records

Partnerships

14 partnerships are on record, tiered core and strategic.

• Corporate Medical ServicescoreStrategic or Co-development Partner · 22 February 2023Acquired in February 2023 to strengthen WorkforceQA's positioning in the healthcare industry. The acquisition expanded WorkforceQA's occupational health services and testing capabilities.
• TenstreetcoreTechnology or IntegrationIntegration with Tenstreet's driver recruiting and workflow platform allows carriers to order drug screens, DOT physicals, and background checks directly within Tenstreet, with real-time status updates and Driver Pulse app communication.
• WorkdaycoreTechnology or IntegrationIntegration enables HR teams to initiate background checks, drug tests, occupational health services, and MVRs directly within Workday workflows. Results automatically sync to Workday employee records.
• SAP SuccessFactorscoreTechnology or IntegrationEmbedded integration moves candidates from offer to cleared faster by embedding screening and compliance directly into SAP SuccessFactors HR workflows.
• Oracle TaleocoreTechnology or IntegrationEnterprise integration connects hiring workflows with screening and compliance steps within Oracle Taleo, enabling enterprise organizations to initiate background checks, drug tests, and physicals from candidate profiles.
• iCIMScoreTechnology or IntegrationIntegration allows recruiting teams to initiate background screening and compliance checks directly from iCIMS candidate profiles, receiving real-time status updates within the ATS interface.
• UKG (Ultimate Kronos Group)coreTechnology or IntegrationIntegration helps HR and compliance teams initiate background checks, drug tests, physical exams, and MVRs within existing UKG workforce management workflows.
• FleetworthystrategicTechnology or IntegrationIntegration connects driver screening and testing programs with Fleetworthy's fleet compliance ecosystem, synchronizing drug testing, MVR monitoring, and medical certification data for continuous compliance oversight.
• Quest DiagnosticsstrategicTechnology or IntegrationLab partner providing laboratory testing services for drug screening specimens.
• LabCorpstrategicTechnology or IntegrationLab partner including MedTox (LabCorp subsidiary) for drug testing laboratory services.
• Compliance Safety SystemscoreStrategic or Co-development PartnerAcquired in 2013 to expand trucking industry capabilities as the company's first major acquisition.
• Intermountain MROcoreStrategic or Co-development PartnerAcquired to bring Medical Review Officer expertise in-house, strengthening clinical review capabilities.
• Interactive Medical ConnectionsstrategicStrategic or Co-development PartnerAcquired in 2015 to expand into FAA-regulated aviation space.
• EDPMstrategicStrategic or Co-development PartnerLeading TPA acquired to strengthen presence in the Southeastern region following aviation expansion.

Scale indicators7 records

Recent moves7 records

Expansion highlights6 records

Direct peers

• Sterling: Sterling is one of the largest global background screening and identity verification providers, directly competing with WorkforceQA across FCRA-compliant background checks, drug testing coordination, and enterprise onboarding workflows. Sterling's industry vertical coverage and HCM integrations closely mirror WorkforceQA's go-to-market.
• Checkr: Checkr is a leading technology-driven background screening platform serving enterprise and gig-economy employers. While more API-native than WorkforceQA, it competes directly for the same pre-employment screening budget, particularly with customers modernizing their ATS workflows.
• HireRight: HireRight is a major global provider of background screening, drug and health screening, and workforce compliance solutions. Its DOT and transportation compliance offerings compete head-to-head with WorkforceQA's FMCSA/FAA/FRA/PHMSA programs.
• First Advantage: First Advantage is a publicly listed provider of background screening, identity verification, and workforce analytics. Its enterprise-grade screening platform and vertical coverage (including transportation) directly overlap with WorkforceQA's regulated-industry focus.
• DISA Global Solutions: DISA is a workplace safety and employee screening provider offering DOT-compliant drug and alcohol testing, background screening, and occupational health services. Its transportation-industry focus and consortium-based delivery are highly comparable to WorkforceQA's model.
• Accurate Background: Accurate Background is a background screening provider offering pre-employment screening, drug testing, and ATS/HCM integrations. It competes with WorkforceQA for mid-market and enterprise screening contracts across similar regulated verticals.
• DataScan: DataScan is a background screening provider focused on FCRA-compliant pre-employment screening with deep integration partnerships. It competes with WorkforceQA for employer screening spend and offers comparable candidate-facing technology.
• Pre-employ.com: Pre-employ.com is a background screening and drug testing TPA serving regulated industries including transportation. Its service portfolio and compliance focus are directly comparable to WorkforceQA's DOT-aligned offering.
• Employment Screening Services (ESS): ESS is a background screening provider offering pre-employment screening, drug testing coordination, and ATS integrations. Its product scope and customer base overlap meaningfully with WorkforceQA's enterprise screening programs.

Emerging players

• Fleetworthy: Fleetworthy is a fleet compliance and safety platform with which WorkforceQA has a strategic integration partnership. While Fleetworthy extends into broader fleet compliance (vehicles, ELDs, insurance), its compliance-overlap with WorkforceQA's driver screening and DOT programs makes it an adjacent competitor for transportation-compliance budget.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat6 records

Key risks6 records

Key highlights6 records

Customer concentration

• Xx.com/workforceqa

Compliance5 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles10 records

Subsidiaries5 records

Funding overview

Funding rounds3 records

Investors1 record

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A2 records

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about WorkforceQA