Ceragem
- Company typePrivate
- Founded1998
- HeadquartersLos Angeles, United States
- Headcount51–100
- GTM typeB2C
- OfferingHardware or Manufacturing
What Ceragem does
Ceragem International, Inc., founded in 1998 and incorporated in California, designs, distributes, and sells premium home healthcare and wellness hardware under the Ceragem brand. The company sells FDA-cleared Class II therapeutic massage beds (Master V-series: V4 through V9, priced $4,299-$9,499), massage chairs (Pause M-series: M4, M6, M10, priced $4,399-$9,999), and portable far-infrared heat therapy mats (CERAMIX S1 and M1). Core proprietary technology combines jade and tourmaline thermal elements, the CERACORE Generation 3/4 scanning engine, 9-point spinal scanning, AI Custom Massage personalization, and FDA-cleared medical claims for muscle/joint pain relief, blood circulation improvement, and degenerative stenosis treatment. The portfolio extends into MediSpa Pro professional skincare devices and Cellunic K-Beauty cosmetics, structured around a seven-element wellness ecosystem (Core, Exercise, Relax, Beauty, Circulation, Nutrition, Mental Health).
The business operates a hybrid direct-to-consumer and distributor-led go-to-market. In the US, Ceragem sells through ceragemus.com with financing via Affirm, Wells Fargo, Shop Pay, PayPal, and HSA/FSA, supported by $200 white-glove installation and $349-$499 extended warranties. A network of 35+ authorized distributor showrooms across California, Illinois, Nevada, New York, Virginia, Washington, and Canada, plus a national specialty retailer partnership with Relax The Back, drives physical retail. Korean-market distribution runs through home shopping channels (Shinsegae Live Shopping, Hyundai Plus Shop) on a subscription pricing model. The broader Ceragem group claims operation in 70+ countries with 2,500+ branches and 600,000 daily branch visitors, but the US entity itself is small (11-50 employees, Beverly Hills HQ, Santa Fe Springs service center). Strategic positioning emphasizes AI-powered personalization, regulatory-grade medical-device classification, and brand prestige (Korea No. 1 Brand Power 2022, Red Dot Design Award 2020, APEC 2025 healthcare sponsor).
Ceragem firmographics
Firmographics- Name
- Ceragem
- Legal name
- Ceragem International, Inc.
- Website
- https://ceragemus.com
- Company type
- Private
- Founded year
- 1998
- Operating status
- Operating
- Headcount range
- 51–100 employees
- Ownership category
- akta.pro rank
Ceragem industry classification
Industry- Product category
- Therapeutic Massage Equipment
- NAICS
- Medical Equipment and Supplies Manufacturing (3391), Electromedical and Electrotherapeutic Apparatus Manufacturing (334510)
- SIC
- Surgical & Medical Instruments & Apparatus (3841), Electromedical & Electrotherapeutic Apparatus (3845)
- akta.pro primary industry
- Hot Stone & Thermotherapy Massage (HSADAHAK)
- akta.pro secondary industries
- Chair Massage (On-Site/Corporate) (HSALAEAL), Medical Spas (Medi-Spas) (HSALAFAB)
Keywords
Where Ceragem is headquartered
LocationHeadquarters
- HQ city
- Los Angeles
- HQ country
- United States
- HQ region
- North America
Offices34 records
Markets served
Ceragem business model
Business model- GTM type
- B2C
- Offering type
- Hardware or Manufacturing
- Cost components
- Supply Chain, Operations, Marketing or Sales, Personnel, Technology or R&D
Revenue model
- Hardware Sales - Massage Beds: Sale of therapeutic massage beds (V4, V5, V6, V7, V9) as premium medical devices with prices ranging from $4,299 to $9,499. These are FDA-cleared Class II medical devices.
- Hardware Sales - Massage Chairs: Sale of massage chairs (M4, M6, M10) and portable products (S1, M1 mats) with prices from $300 to $9,999.
- Extended Warranties: Extended warranty programs offered at $300-$499, providing additional years of labor and parts coverage beyond standard warranties.
- Accessories: Sale of accessories including premium rugs ($35-70), pain relief mats, fabric covers, and cleansing kits.
- Installation Services: White glove delivery and installation service offered at $200 for professional setup.
- Home Shopping Channel (Korea): Subscription-based pricing through home shopping partners like Shinsegae Live Shopping, offering products at discounted monthly fees (73,000 KRW/month for Celtron Circulation Chair).
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| One time/ perpetual license | Pay-as-you-go | Master V9 - Ultimate therapeutic massage bed |
| One time/ perpetual license | Pay-as-you-go | Master V7 - Advanced spine care massage bed |
| One time/ perpetual license | Pay-as-you-go | Master V6 - Core therapeutic massage bed |
| One time/ perpetual license | Pay-as-you-go | Master V5 - Essential spine therapy |
| One time/ perpetual license | Pay-as-you-go | Master V4 - Classic spine therapy |
| One time/ perpetual license | Pay-as-you-go | Master V4 [Refurbished] |
| One time/ perpetual license | Pay-as-you-go | Master S4 - Basic spine therapy |
| One time/ perpetual license | Pay-as-you-go | Pause M6 - Supreme relaxation massage chair |
| One time/ perpetual license | Pay-as-you-go | Pause M4 - Advanced relaxation massage chair |
| One time/ perpetual license | Pay-as-you-go | Pause M10 - Premium massage chair |
| One time/ perpetual license | Pay-as-you-go | CERAMIX S1 - Portable far infrared mat |
| One time/ perpetual license | Pay-as-you-go | CERAMIX M1 - Portable far infrared mat |
| Other | Pay-as-you-go | Financing Options |
| Subscription | Monthly | Celtron Circulation Chair (Korea) |
| One time/ perpetual license | Pay-as-you-go | Extended Warranty - PAUSE series |
| One time/ perpetual license | Pay-as-you-go | Extended Warranty - MASTER series |
| One time/ perpetual license | Pay-as-you-go | White Glove Service |
Go-to-market motion2 records
Distribution channels6 records
Marketing channels8 records
Ceragem product offering
Product offeringCore offering
Ceragem designs, manufactures, and sells FDA-cleared Class II therapeutic thermal massage beds (Master V-series) and luxury massage chairs (Pause M-series) featuring proprietary spinal scanning technology, jade and tourmaline thermal therapy up to 149°F, and AI-driven personalized massage programs. The company supplements its core line with portable far infrared mats (CERAMIX S1/M1), Medispa Pro skin-care devices, Cellunic K-Beauty cosmetics, extended warranties, and White Glove installation services.
Product overview
Ceragem is a South Korean home healthcare company specializing in therapeutic massage beds and chairs with integrated thermal technology. The product portfolio consists of two main series: the V-Series (Master V9, V7, V6, V5, V4, S4) are thermal massage beds featuring jade and tourmaline elements with spinal scanning technology and concentrated heat therapy up to 149°F; the M-Series (Pause M10, M8, M6, M4) are luxury massage chairs offering full-body scanning, zero-gravity positioning, and customizable massage programs. Supporting products include CERAMIX portable heat therapy mats (M1, S1), Medispa Pro skincare equipment, and Cellunic K-Beauty cosmetics. The company operates a home healthcare ecosystem centered on seven wellness elements: Core, Exercise, Relax, Beauty, Circulation, Nutrition, and Mental Health. Services include extended warranties and White Glove installation. Recent innovations include joint research with KAIST on blood circulation simulation technology for medical devices.
Differentiator
Problem solved
Functional benefit
Brands
- Master Series: Professional thermal massage beds featuring jade and tourmaline stones with advanced heating technology for therapeutic wellness. Includes V9, V7, V6, V5, S4 models.
- Pause Series
- CERAMIX
- MediSpa Pro
- Cellunic
Products and services
- Master V9 Therapeutic Massage Bed Latest generation FDA-cleared therapeutic massage bed featuring advanced spine care technology with CERACORE Generation 4 scanning, 4D massage rollers, AI custom massage, zero gravity positioning, and thermal therapy up to 149°F. Designed for affluent consumers seeking premium home spinal therapy and daily wellness.
- Master V7 Therapeutic Massage Bed
Quantifiable outcome
- 46x faster computation speeds for simulation modeling in joint research with KAIST
- +2 more outcomes
Companies that use Ceragem
Customer profileNamed customers4 records
Segments4 records
Ideal customer profiles3 records
Ceragem technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration10 records
AI capability1 record
Feature10 records
Ceragem partnerships and signals
Strategic signalPartnerships
Six partnerships are on record, tiered core, minor and flagship.
- KAISTcoreJoint research collaboration between SeraGem Clinical (subsidiary) and KAIST (Korea Advanced Institute of Science and Technology) on human simulation modeling. Published in SCI-indexed journal Annals of Biomedical Engineering, focusing on technology applied to limb compression circulation devices. Developed Multi-Fidelity Fluid-Structure Interaction (FSI) modeling achieving computational speeds 46x faster than existing methods.
- AmCham KoreaminorCeragem participated in AmCham's 18th annual scholarship fundraising event which raised a record W150 million ($103,000), organized by Partners for the Future Foundation. Event attended by executives from Amgen Korea, Ceragem, and Kolon Industries.
- Hyundai Plus ShopminorKorean home shopping partner for 'Celtron Circulation Chair' broadcast launch on March 21st, complementing Shinsegae Live Shopping partnership.
- Shinsegae Live ShoppingcoreLaunch partner for 'Celtron Circulation Chair' blood circulation medical device in Korean home shopping market. Product launched on March 15th through Shinsegae Live Shopping at discounted subscription price of 73,000 KRW/month.
- APEC 2025flagshipCeragem was selected as official health care sponsor of the 2025 APEC summit held in Gyeongju, North Gyeongsang Province, South Korea. The company provided therapeutic beds and massage chairs, showcased flagship products, and set up an experience zone to boost international recognition and support global expansion.
- Relax The BackcoreNational specialty retailer chain and authorized Ceragem distributor with retail locations across the US including Alpharetta, Louisville, and other major cities.
Scale indicators11 records
Recent moves6 records
Expansion highlights6 records
Ceragem competitors and assessment
Company assessmentDirect peers
- Human Touch: US-based premium massage chair and zero gravity recliner brand. Competes with Ceragem in department stores, specialty retail, and online channels; both target wellness-focused consumers seeking therapeutic-grade massage equipment.
- Infinity Massage Chairs: US premium massage chair brand featuring 3D/4D rollers, zero gravity, and air massage at mid-to-upper price tiers. Competes for the same affluent home wellness buyer as Ceragem's Pause series, with overlapping distribution in furniture and specialty retail.
- Osaki (Titan / Osaki Massage Chairs): Major US-distributed massage chair brand offering AI scanning, zero gravity, and thermal massage at price points of $1,500-$5,000. Directly competes with Ceragem's Pause M-series for the same home wellness consumer but at lower price tiers.
- Fuji Medical Instruments: Japanese manufacturer of massage chairs and medical therapeutic devices. Competes with Ceragem in the premium massage chair category globally and shares the Japan/Asia distribution footprint, making it a relevant cross-regional comparable.
- Cozzia: Massage chair and wellness equipment brand offering SL-track designs and AI-driven massage programs in the $2,000-$6,000 range. Overlaps with Ceragem's Pause M-series on feature set and target customer, distributed through similar online and specialty channels.
- Bodyfriend: Korean premium massage chair maker and direct head-to-head competitor, with similar AI scanning, thermal therapy, and FDA-style medical positioning. Operates globally and competes for the same affluent wellness consumer in Korea and US, making it the closest comparable peer.
- Real Relax: Mass-market massage chair competitor primarily sold via Amazon at $800-$2,500 price points. Represents the value-tier alternative to Ceragem's premium positioning, competing on accessibility rather than feature differentiation.
- Luraco Technologies: US-based maker of medical-grade massage chairs with FDA-cleared claims, similar to Ceragem's FDA Class II positioning. Targets both consumer and clinical/chiropractic channels, making it a direct competitor on regulatory positioning and feature set.
Broad incumbents
- Panasonic (Massage Chairs): Global consumer electronics incumbent with a massage chair line (e.g., EP-MA series) sold primarily in Asia. Competes with Ceragem in the massage chair category but as part of a much broader consumer electronics portfolio rather than a focused wellness brand.
- HoMedics: Mass-market wellness and personal care brand offering massage cushions, percussion massagers, and lower-tier massage chairs. Adjacent competitor for the home wellness consumer but positioned well below Ceragem's premium price tiers, making it a broader market reference rather than direct competitor.
Market position
Strengths5 records
Weaknesses4 records
Competitive moat5 records
Key risks6 records
Key highlights6 records
Customer concentration
Ceragem social profiles
Digital presenceCeragem compliance and trust
Trust signalCompliance15 records
Ceragem financial estimates
Financial estimateRevenue estimate
Valuation estimate
Ceragem leadership team
Management profileNumber of profiles
Ceragem funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Ceragem M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Ceragem
What does Ceragem do?
Ceragem designs, manufactures, and sells FDA-cleared Class II therapeutic thermal massage beds (Master V-series) and luxury massage chairs (Pause M-series) featuring proprietary spinal scanning technology, jade and tourmaline thermal therapy up to 149°F, and AI-driven personalized massage programs. The company supplements its core line with portable far infrared mats (CERAMIX S1/M1), Medispa Pro skin-care devices, Cellunic K-Beauty cosmetics, extended warranties, and White Glove installation services.
Is Ceragem a public or private company?
Ceragem is a private company. It is classified as unknown and is currently operating.
When was Ceragem founded?
Ceragem was founded in 1998. It employs 51 to 100 people.
Where is Ceragem based?
Ceragem is headquartered in Los Angeles, United States, in the North America region.
How does Ceragem make money?
Six revenue lines are on record. Hardware Sales - Massage Beds are the primary driver. The others are hardware Sales - Massage Chairs, extended Warranties, accessories, installation Services and home Shopping Channel (Korea).
Who are Ceragem's main competitors?
Direct peers on record are Human Touch, Infinity Massage Chairs, Osaki (Titan / Osaki Massage Chairs), Fuji Medical Instruments, Cozzia, Bodyfriend, Real Relax and Luraco Technologies. Broad incumbents are Panasonic (Massage Chairs) and HoMedics.
Does Ceragem have an API?
No public API is recorded for Ceragem.
What industry is Ceragem in?
Ceragem's product category is Therapeutic Massage Equipment. Its primary akta.pro industry code is HSADAHAK, Hot Stone & Thermotherapy Massage, with a secondary code of HSALAEAL, Chair Massage (On-Site/Corporate). Its NAICS code is 3391 and its SIC code is 3841.