What Crashlytics does

Crashlytics is a realtime mobile crash and error reporting platform that helps Android, iOS, Flutter, and Unity developers track, prioritize, and resolve app crashes and ANRs. Originally founded in 2011 in Cambridge, Massachusetts, the company was acquired by Google in 2017 and now operates as Firebase Crashlytics, a core product within Google's Firebase mobile development platform. The product is built on Google's cloud infrastructure and groups crashes into issues based on real-user impact, ships custom logging and breadcrumbs for contextual debugging, provides realtime release monitoring, and delivers alerts for new, regressed, or escalating errors.

The technical core is differentiated by AI-powered crash insights generated through Google's Gemini model and grounded in Firebase's aggregated crash telemetry across millions of apps. Crashlytics is embedded directly into Android Studio via the App Quality Insights window and integrates with Jira, Slack, BigQuery, and Google Analytics, positioning it as a workflow-native component of the standard mobile developer toolchain rather than a standalone tool.

Crashlytics is offered completely free of charge with no tiers, usage limits, or seat restrictions. Revenue is not generated directly from the product; instead, Crashlytics functions as a top-of-funnel acquisition and retention tool that drives adoption of paid Firebase and Google Cloud services such as Cloud Functions, Firestore, and BigQuery. The product serves a horizontally distributed base of mobile application developers and game studios, with case-study customers including STAGE (streaming, India), Gameloft (enterprise gaming), and Pomelo Games (mid-market gaming, Uruguay).

Name

Crashlytics

Legal name

Firebase Crashlytics (Google LLC)

Website

https://crashlytics.com

Company type

Private

Founded year

2011

Operating status

Operating

Headcount range

11–50 employees

Short description

Firebase Crashlytics is a free, realtime mobile crash and error reporting solution owned by Google, serving Android, iOS, Flutter, and Unity developers with Gemini-powered AI insights, intelligent issue grouping, and deep integrations into Android Studio, Jira, Slack, and BigQuery.

Ownership category

akta.pro rank

Product category

Mobile Application Performance Monitoring

NAICS

Computer Systems Design and Related Services (5415)

SIC

Services-Computer Programming, Data Processing, Etc. (7370), Services-Computer Programming Services (7371)

akta.pro primary industry

Testing, Automation, Crash Reporting & Telemetry SDKs (MPAFAFAM)

akta.pro secondary industry

Backend Operations, SRE & DevOps for Games (Hosting, Monitoring, Incident Response) (MPAFAKAG)

Keywords

• Mobile crash reporting
• Error monitoring software
• App stability analytics
• Developer debugging tools
• Crash analytics platform

Headquarters

HQ city

Cambridge

HQ country

United States

HQ region

North America

Markets served

GTM type

B2B

Offering type

Software

Cost components

Technology or R&D, Infrastructure, Personnel

Revenue model

1. Free tier under Firebase platform: Crashlytics is offered completely free of charge as part of Firebase's product suite. Revenue generation occurs indirectly through the broader Firebase and Google Cloud ecosystem, where Crashlytics serves as a retention and engagement tool that drives adoption of paid Firebase services like Cloud Functions, Firestore, and other paid components.

Pricing tiers

Go-to-market motion1 record

Distribution channels3 records

Marketing channels6 records

Core offering

Firebase Crashlytics is a realtime crash and error reporting platform that captures crashes and ANRs (Application Not Responding errors) out of the box, groups them into manageable issues based on real-user impact, and uses AI-powered insights via Gemini to help developers identify root causes. It supports Android, Apple (iOS/macOS/tvOS), Flutter, and Unity applications with custom logging, realtime alerts, release monitoring, and integrations with Jira, Slack, BigQuery, and Android Studio.

Product overview

Firebase Crashlytics is a core product within the Firebase platform (Google's comprehensive app development platform). It operates as a unified realtime crash and error reporting solution that provides AI-powered insights through Gemini integration. The product offers features including crash grouping and prioritization, custom logging and breadcrumbs, realtime release monitoring, and alerts. It is available at no cost and integrates with Android, Apple, Flutter, and Unity application platforms. Crashlytics is part of Firebase's 'Run' product category, alongside other quality and monitoring tools like Performance Monitoring and Google Analytics.

Differentiator

Problem solved

Functional benefit

Brands

• Crashlytics: Realtime crash and error reporting with analysis to help keep apps running flawlessly. Integrates with Android, Apple, Flutter and Unity apps.

Products and services

• Firebase Crashlytics Realtime crash and error reporting solution with AI-powered insights that helps developers track, prioritize, and fix app crashes faster. Groups crashes into manageable issues based on user impact and integrates with Android, Apple, Flutter, and Unity apps. Targeted at mobile developers, engineering teams, and game studios.

Quantifiable outcome

• Cut release time in half
• +2 more outcomes

Named customers3 records

Segments2 records

Ideal customer profiles3 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration4 records

AI capability3 records

Feature6 records

Partnerships

Six partnerships are on record, tiered core.

• JiracoreTechnology or IntegrationCrashlytics integrates with Jira for seamless issue tracking and crash ticket management. When crashes are detected, teams can create Jira issues directly from Crashlytics data to track fixes through their development workflow.
• SlackcoreTechnology or IntegrationCrashlytics integrates with Slack to deliver realtime alerts for new errors, regressed errors, and escalating crash rates directly to team channels, enabling rapid response to critical issues.
• BigQuerycoreTechnology or IntegrationCrashlytics exports crash data to BigQuery for advanced analytics and custom querying, enabling teams to perform deep analysis on crash patterns and correlate with other business metrics.
• Google AnalyticscoreTechnology or IntegrationCrashlytics integrates with Google Analytics to correlate crash data with user behavior and events, allowing teams to understand the user paths and actions that lead up to crashes.
• Android StudiocoreTechnology or IntegrationCrashlytics data is viewable directly within Android Studio through the App Quality Insights window, enabling developers to debug crashes without leaving their IDE environment.
• Google GeminicoreTechnology or IntegrationCrashlytics leverages Gemini AI to provide intelligent crash insights and troubleshooting recommendations, using Firebase's crash knowledge base to help developers understand root causes faster.

Scale indicators3 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• Bugsnag: Direct competitor providing stability monitoring and crash reporting for mobile (iOS, Android, React Native, Flutter) and web apps. Now part of SmartBear, Bugsnag targets the same mobile development use case with paid enterprise tiers.
• Embrace: Direct competitor focused on mobile observability with crash reporting, performance monitoring, and session replay for iOS and Android. Targets mobile-first engineering teams with paid SaaS positioning.
• Rollbar: Direct competitor providing error monitoring and crash reporting for mobile, web, and backend applications. Offers item grouping, workflow automation, and AI-assisted triage targeting developer teams.
• Instabug: Direct competitor offering crash reporting, bug reporting, and in-app feedback for mobile apps. Instabug serves mobile developers and enterprises with stability monitoring plus integrated user communication workflows.
• Sentry: Direct competitor offering crash reporting and error monitoring for mobile and web applications. Sentry provides comparable SDK-based crash capture with issue grouping, alerting, and AI-assisted debugging (Autofix/Spotlight), serving the same mobile developer base.
• Raygun: Direct competitor providing crash reporting and real user monitoring for mobile and web applications. Raygun targets development teams with crash diagnostics, deployment tracking, and APM capabilities.

Broad incumbents

• Firebase Performance Monitoring: Sibling product within the same Firebase suite, providing app performance monitoring. While Crashlytics handles crashes and errors, Performance Monitoring covers startup time and network performance for the same mobile developer audience.
• AppDynamics (Cisco): Broad incumbent offering enterprise APM with mobile and application error tracking as part of Cisco's observability portfolio. Competes with Crashlytics primarily in large enterprise accounts with bundled monitoring needs.
• Datadog: Broad incumbent offering a unified observability platform that includes mobile RUM, crash reporting, and APM. Competes by bundling crash reporting with infrastructure monitoring, logs, and tracing for enterprise customers.
• New Relic: Broad incumbent providing full-stack observability including mobile monitoring, APM, and error tracking. Offers crash reporting as part of an integrated platform aimed at enterprise DevOps and SRE teams.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat6 records

Key risks5 records

Key highlights6 records

Customer concentration

• Xx.com/crashlytics
• GitHubgithub.com/firebase
• YouTubeyoutube.com/user/Firebase
• Facebookfacebook.com/Crashlytics
• LinkedInlinkedin.com/company/crashlytics

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds2 records

Investors3 records

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A1 record

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Crashlytics