Valiant
Valiant (Trackforce) provides enterprise security workforce management SaaS through the TrackTik, GuardTek and Silvertrac platforms, serving corporate security departments and contract guard firms with guard touring, scheduling, payroll, incident reporting, and AI-assisted compliance across 50+ countries.
- Company typePrivate
- Founded1983
- HeadquartersWoodbury, United States
- Headcount251–500
- GTM typeB2B
- OfferingSoftware
What Valiant does
Trackforce (operating under Valiant) is an enterprise security workforce management SaaS provider that sells to two primary buyer segments: corporate security departments inside large organizations and contract security guard service firms. Its platform unifies guard touring, mobile patrol, scheduling, payroll preparation, invoicing, incident reporting, command center oversight, and business intelligence into a single system delivered through three sub-brands — TrackTik, GuardTek and Silvertrac — alongside the newer ReportPro AI incident reporting capability.
The technology foundation is an API-first, AWS-hosted multi-region cloud platform offering 99.9% uptime SLA, local data residency in the US, Canada and EU, and open APIs that connect to ERP, CRM, case management, biometric, drone and robotics systems. The company holds ISO 27001, SOC 2 and GDPR certifications and supports 55+ languages across 50+ countries, with a quoted base of 560k+ active users and 200k+ secured sites.
The business model is annual subscription SaaS sold through a direct enterprise field-sales and inside-sales motion with quote-based pricing. Marketing emphasizes thought leadership through benchmark reports, webinars, case studies and the Trackforce Academy certification program. Customer evidence spans aerospace and defense (Airbus, Safran), financial services (HSBC, BNP Paribas), real estate (JLL, Indigo), retail (IKEA), luxury and cultural (Louvre, Christie's, Dior), hospitality (Mandarin Oriental, Center Parcs), automotive (Renault), and large security service providers (Garda World, PalAmerican, Paragon).
Valiant firmographics
Firmographics- Name
- Valiant
- Legal name
- Trackforce
- Website
- https://valiant.com
- Company type
- Private
- Founded year
- 1983
- Operating status
- Operating
- Headcount range
- 251–500 employees
- Short description
- Valiant (Trackforce) provides enterprise security workforce management SaaS through the TrackTik, GuardTek and Silvertrac platforms, serving corporate security departments and contract guard firms with guard touring, scheduling, payroll, incident reporting, and AI-assisted compliance across 50+ countries.
- Ownership category
- akta.pro rank
Valiant industry classification
Industry- Product category
- Security Workforce Management Software
- NAICS
- Computer Systems Design and Related Services (54151)
- SIC
- Services-Computer Programming Services (7371), Services-Computer Integrated Systems Design (7373)
- akta.pro primary industry
- Emergency Response Team (ERT) Staffing & Incident Management Support (BPABANAD)
Keywords
Where Valiant is headquartered
LocationHeadquarters
- HQ city
- Woodbury
- HQ country
- United States
- HQ region
- North America
Markets served
Valiant business model
Business model- GTM type
- B2B
- Offering type
- Software
- Cost components
- Personnel, Technology or R&D, Marketing or Sales, Operations
Revenue model
- Security Workforce Management Software: Subscription-based SaaS platform providing security guard management, patrol operations, scheduling, payroll, and incident reporting capabilities. Sold as enterprise solutions to security firms and corporate security departments. Revenue derived from software licenses and platform access fees.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Annual | Enterprise Security Workforce Management - Quote-based pricing |
Go-to-market motion1 record
Distribution channels2 records
Marketing channels8 records
Valiant product offering
Product offeringCore offering
Valiant (operating as Trackforce) provides security workforce management software that enables security teams to manage guard operations, mobile patrols, scheduling, payroll preparation, and incident reporting from a unified platform. The flagship platforms TrackTik and GuardTek serve enterprise corporate security departments and contract security service providers across 50+ countries, complemented by the Silvertrac brand. AI-powered ReportPro AI delivers intelligent incident reporting with automated compliance tracking, and an open API ecosystem integrates with ERP, CRM, case management, biometric, drone, and robotics systems.
Product overview
Trackforce (Valiant) offers a unified platform-plus-modules architecture for security workforce management through its award-winning products TrackTik and GuardTek, along with Silvertrac. The core platforms connect people and processes across security operations, enhanced by modular components including Security Operations (guard tour checkpoints, mobile patrol, dispatch, incident reporting), Business Administration/Back Office Suite (scheduling, payroll, invoicing), Guard Management, Mobile Patrol, Command Center, and Business Intelligence. The company also offers AI-powered capabilities through ReportPro AI for intelligent incident reporting, and supports enterprise organizations and security service providers with integrations to ERP, CRM, Case Management, Biometric Technology, and Drones/Robotics systems via an open API ecosystem.
Differentiator
Problem solved
Functional benefit
Brands
- TrackTik: Security guard software and workforce management platform for enterprise organizations and security service providers
- GuardTek
- Silvertrac
- Trackforce Academy
- ReportPro AI
Products and services
- TrackTik Award-winning security workforce management platform enabling security teams to operate smarter by connecting people and processes across guard management, scheduling, payroll, billing, mobile patrol, and incident reporting.
- GuardTek Award-winning security guard software platform providing security patrol software and security guard reporting, designed to streamline all aspects of security operations with adaptable workflows and custom modules.
- Silvertrac Security software product supported by Trackforce, offering incident reporting and security guard tour capabilities.
- ReportPro AI AI-powered innovation for intelligent incident reporting that eliminates manual burdens while enhancing accuracy and accountability in security operations with automated compliance tracking.
- Trackforce Academy Certification and training program offering verified credentials for TrackTik skills, with online product training available for iOS and Android platforms and limited-time pricing under $50.
Quantifiable outcome
- 99.9% uptime SLA ensuring uninterrupted security operations
- +4 more outcomes
Companies that use Valiant
Customer profileNamed customers27 records
Segments11 records
Ideal customer profiles2 records
Valiant technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- Yes
- API docs
- API detail
Core technology
AI maturity
App detail
Integration5 records
AI capability3 records
Feature8 records
Valiant partnerships and signals
Strategic signalPartnerships
Three partnerships are on record, tiered core.
- ERP SystemscoreOpen API ecosystem enables integration with Enterprise Resource Planning systems, allowing security data to flow into broader business operations and financial systems.
- CRM PlatformscoreIntegration capabilities with Customer Relationship Management platforms enabling security operations to connect with client management and sales workflows.
- Security Industry AssociationscoreTrackforce partners with key security industry associations across the globe for industry standards development, networking, and market positioning.
Scale indicators6 records
Recent moves6 records
Expansion highlights5 records
Valiant competitors and assessment
Company assessmentDirect peers
- Kaseware: Kaseware provides a security operations management platform for corporate security and law enforcement, with incident management, investigations, and intelligence workflows — directly overlapping Trackforce's security operations and incident reporting modules.
- Resolver (Kroll): Resolver (owned by Kroll) offers incident management, risk, and security operations software used by corporate security and compliance teams, directly competing with Trackforce's incident reporting and compliance tracking capabilities.
- D3 Security: D3 Security provides a security orchestration, automation, and response (SOAR) platform for physical security operations and incident management, with overlap to Trackforce's Command Center and incident reporting modules.
- Noggin (Resilience): Noggin provides integrated business continuity, incident, and security operations software, competing in the same enterprise security operations and incident management category as Trackforce.
- Riskonnect: Riskonnect offers integrated risk management, security, and compliance software with incident management capabilities, addressing a similar buyer (corporate security and risk leaders) as Trackforce.
- Deputy: Deputy is a workforce management platform for shift-based and hourly workforces, including scheduling, time tracking, and mobile operations — directly competitive with Trackforce's scheduling, mobile patrol, and back-office workforce modules for guard companies.
- WorkJam: WorkJam provides a frontline workforce management platform with scheduling, task management, and communication for shift-based employees, with overlap to Trackforce's guard management and mobile operations capabilities.
Broad incumbents
- Genetec: Genetec provides a unified security operations platform spanning video surveillance, access control, and intrusion — a broader incumbent whose operations portfolio increasingly overlaps Trackforce's security operations, command center, and incident reporting functionality.
- Honeywell Building Technologies: Honeywell's Building Technologies business offers security, access control, and building operations software, competing in adjacent corporate security and facility management workflows where Trackforce's customers operate.
- ServiceNow: ServiceNow's workflow and operations platform is expanding into security operations, field service, and HR service delivery; while not a direct specialist, it represents a long-term competitive threat to dedicated security workforce management platforms like Trackforce.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat5 records
Key risks6 records
Key highlights7 records
Customer concentration
Valiant social profiles
Digital presenceValiant compliance and trust
Trust signalCompliance3 records
Valiant financial estimates
Financial estimateRevenue estimate
Valuation estimate
Valiant leadership team
Management profileNumber of profiles
Profiles6 records
Valiant subsidiaries and ownership
Company hierarchySubsidiaries3 records
Valiant funding detail
Funding detailFunding overview
Funding rounds2 records
Investors3 records
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Valiant M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Valiant
What does Valiant do?
Valiant (operating as Trackforce) provides security workforce management software that enables security teams to manage guard operations, mobile patrols, scheduling, payroll preparation, and incident reporting from a unified platform. The flagship platforms TrackTik and GuardTek serve enterprise corporate security departments and contract security service providers across 50+ countries, complemented by the Silvertrac brand. AI-powered ReportPro AI delivers intelligent incident reporting with automated compliance tracking, and an open API ecosystem integrates with ERP, CRM, case management, biometric, drone, and robotics systems.
Is Valiant a public or private company?
Valiant is a private company. It is classified as private equity controlled and is currently operating.
When was Valiant founded?
Valiant was founded in 1983. It employs 251 to 500 people.
Where is Valiant based?
Valiant is headquartered in Woodbury, United States, in the North America region.
How does Valiant make money?
One revenue line is on record: security Workforce Management Software.
Who are Valiant's main competitors?
Direct peers on record are Kaseware, Resolver (Kroll), D3 Security, Noggin (Resilience), Riskonnect, Deputy and WorkJam. Broad incumbents are Genetec, Honeywell Building Technologies and ServiceNow.
Does Valiant have an API?
Yes. Trackforce offers an open API ecosystem enabling seamless integration with existing systems and applications. The platform features API-first software development with modular and agile design enabling rapid development and seamless connectivity. APIs enable connections to business critical systems including data-replication tools for customizable analytics reporting.
What industry is Valiant in?
Valiant's product category is Security Workforce Management Software. Its primary akta.pro industry code is BPABANAD, Emergency Response Team (ERT) Staffing & Incident Management Support. Its NAICS code is 54151 and its SIC code is 7371.