What Harts does

Harts Plumbers, Electricians, & HVAC Technicians Ltd. is a privately held, Washington-LLC home services company founded in 2013 and headquartered in Tacoma, WA. The company provides a unified suite of residential and light-commercial trades — plumbing, sewer and drain, electrical, and HVAC — delivered through licensed technicians operating across 25+ communities in Western Washington. Service delivery is field-based, with customers accessing the company via 24/7 phone, online booking, or at one of five regional locations (Tacoma HQ, Olympia, Seattle/Lynnwood, Renton/Tukwila, Silverdale, plus a Tukwila warehouse absorbed from Chipper Plumbing in December 2024). Technical differentiation centers on trenchless sewer repair methods (pipe bursting, pipe relining with 2–4 hour resin cure) and RIDGID SeeSnake video sewer inspection, rather than proprietary software or platform technology.

The business model is predominantly transactional one-time service revenue across four trade categories, supplemented by an annual subscription-style Home Care Plan membership, financing partnerships for larger installations (e.g., $0 down / 0% for 12 months on HVAC), and a proprietary lifetime parts-and-labor warranty (Harts Forever Warranty) on qualifying installations. Pricing follows per-job unit pricing with frequent promotional offers and a 5%-off Heroes Discount for veterans, first responders, teachers, and seniors. Customer acquisition leans on Google Reviews reputation (4.8/5 across 8,200+ reviews), an aggressive local-SEO service-area page footprint, community sponsorships, and word-of-mouth rather than paid performance marketing at scale. The single named commercial segment is residential homeowners, with a secondary commercial-properties line. Harts appears bootstrapped with no disclosed funding, parent company, or institutional investors.

Name

Harts

Legal name

Harts Plumbers, Electricians, & HVAC Technicians Ltd.

Website

https://hartsservices.com

Company type

Private

Founded year

2013

Operating status

Operating

Headcount range

101–250 employees

Short description

Harts is a privately held, Tacoma-based multi-trade home services company (plumbing, sewer/drain, electrical, HVAC) founded in 2013, serving 25+ residential communities across Western Washington via five regional offices and licensed field technicians.

Ownership category

akta.pro rank

Product category

Residential Home Services (Plumbing, Sewer/Drain, Electrical, HVAC)

akta.pro primary industry

Tankless Water Heater Installation & Service (HSAOACAB)

Keywords

• Residential plumbing services
• Sewer and drain repair
• HVAC installation and repair
• Licensed electrical services
• Home services contracting

Headquarters

HQ city

Tacoma

HQ country

United States

HQ region

North America

Offices5 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Supply Chain, Marketing or Sales, Technology or R&D

Revenue model

1. Plumbing Services: One-time service revenue from plumbing repairs, installations, and maintenance including leaky faucets, pipe repairs, water heaters, fixtures, and repiping. Services billed per job with pricing varies by complexity.
2. Sewer and Drain Services: Revenue from sewer line inspections, repairs, replacements, drain cleaning, hydro jetting, sump pumps, and trenchless repair services. Includes both emergency and scheduled services.
3. Electrical Services: Licensed electrical work including panel upgrades, rewiring, outlet installation, surge protection, EV charger installation, and generator services. Safety and code compliance emphasized.
4. HVAC Services: Heating, cooling, and ventilation services including furnace repair/replacement, AC repair/installation, heat pumps, ductless mini-splits, and radiant heating. Seasonal tune-ups and maintenance offered.
5. Home Care Plan Membership: Subscription-style recurring revenue from annual membership plan. Members receive priority scheduling, free consultations, and 10% discounts on all service work. Annual billing structure.
6. Financing Programs: Partnership with financing providers to offer payment plans (e.g., $0 down, 0% financing for 12 months on HVAC) allowing customers to afford larger installations and replacements.

Pricing tiers

Go-to-market motion1 record

Distribution channels3 records

Marketing channels6 records

Core offering

Harts is a home services company that dispatches licensed technicians to perform plumbing, sewer and drain, electrical, and HVAC repair, installation, and maintenance for residential and commercial customers across the Puget Sound region. Services are sold per job, supported by a lifetime parts-and-labor warranty on qualifying installations and an annual maintenance membership that produces recurring revenue. Technicians respond 24/7 from regional offices in Tacoma, Olympia, Seattle, and Renton.

Product overview

Harts Plumbers, Electricians, & HVAC Technicians is a home services company offering a unified suite of four core service categories: Plumbing Services, Sewer & Drain Services, Electrical Services, and HVAC Services. These core services are complemented by the Harts Forever Warranty program (lifetime parts and labor coverage on qualifying installations), the Harts Home Care Plan membership (annual maintenance with priority scheduling and member discounts), and Daikin Mini Split Systems product offerings. Founded in 2013 and headquartered in Tacoma, WA, the company serves the Puget Sound region including Seattle, Olympia, Renton, Silverdale, and surrounding communities.

Differentiator

Problem solved

Functional benefit

Brands

• Harts Forever Warranty: Lifetime parts and labor warranty on qualifying home service installations and replacements
• Harts Home Care Plan
• Harts Academy Apprentice Program

Products and services

• Plumbing Services Comprehensive plumbing repair, installation, and maintenance including emergency plumbing, water heater services, repiping, bathroom and kitchen plumbing, gas line services, water filtration systems, and crawlspace waterproofing. Sold per job to homeowners across Western Washington.
• Sewer & Drain Services Full range of sewer and drain services including sewer repair, sewer cleaning, drain cleaning, hydro jetting, sewer line replacement, pipe relining/sewer relining, sump pumps, sewer camera inspection, sewer excavation, and trenchless sewer repair (pipe bursting, pipe boring, pipe lining). Sold per job to residential and commercial customers.
• Electrical Services Licensed electrical services including emergency electrical, electrical panel replacement, circuit breakers, electrical outlets, home rewiring, lighting installation, EV charger installation, whole-home surge protection, and generator services. Sold per job to residential customers.
• HVAC Services Heating, ventilation, and air conditioning services including furnace repair and replacement, AC repair and installation, gas furnace services, heat pumps, radiant heating, ductless mini splits, and seasonal tune-ups. Sold per job to residential customers.
• Harts Forever Warranty Lifetime parts and labor warranty covering furnaces, air handlers, air conditioners, heat pumps, mini splits, tank and tankless water heaters, whole home repipes, sewer replacements, electrical panels, generators, and whole home rewires on qualifying Harts installations. Differentiated warranty offering in the home services industry, available only to customers who purchase qualifying installations from Harts.
• Harts Home Care Plan Annual maintenance membership that gives homeowners priority scheduling, free consultations ($79 value per visit), and up to 10% member-only discounts on all service work for plumbing, HVAC, and electrical systems; includes annual maintenance visits. Annual billing subscription.
• Daikin Mini Split Systems Energy-efficient ductless heating and cooling systems available in single-zone, multi-zone, wall-mounted, ceiling cassette, and floor-mounted configurations, featuring inverter compressor technology for quiet operation and zoned comfort. Sold and installed as a Harts product line.

Quantifiable outcome

• 4.8/5 average rating from 8,200+ Google Reviews demonstrates high customer satisfaction
• +1 more outcomes

Named customers1 record

Segments2 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature4 records

Partnerships

Five partnerships are on record, tiered minor and core.

• Habitat for HumanityminorStrategic or Co-development PartnerCommunity partnership supporting affordable housing through volunteer work and donations.
• Wounded Warriors ProjectminorStrategic or Co-development PartnerCharitable partnership supporting wounded veterans through donations and community support.
• Seattle Children's HospitalminorStrategic or Co-development PartnerProud supporter of Seattle Children's Hospital Uncompensated Care Fund, helping remove financial burden for families needing critical care.
• Tacoma RainiersminorGTM or Marketing PartnerProud sponsor of Tacoma Rainiers baseball team. Sponsors 'Hometown Heroes' program honoring local veterans at baseball games.
• Chipper PlumbingcoreOthersChipper Plumbing joined the Harts Team, with Harts taking over their warehouse location in Tukwila near Southcenter Mall.

Scale indicators4 records

Recent moves6 records

Expansion highlights6 records

Direct peers

• Roto-Rooter: National plumbing, drain cleaning, and sewer repair franchise that directly overlaps Harts' core plumbing and sewer service lines for both residential and commercial customers, with a comparable 24/7 emergency model.
• Mr. Rooter Plumbing: Neighborly-owned plumbing and drain franchise network that competes head-to-head in residential plumbing, sewer, and drain services with a similar one-stop trade model.
• Benjamin Franklin Plumbing: National residential plumbing franchise emphasizing punctuality, warranties, and on-time guarantees; competes directly with Harts on plumbing jobs and customer-experience positioning.
• ARS / Rescue Rooter: Multi-trade residential services operator offering plumbing, drain, HVAC, and electrical across the U.S. with similar emergency-response and replacement-installation economics.
• Mr. Electric: Neighborly-owned residential and light commercial electrical services franchise that mirrors Harts' licensed electrician offering (panels, rewires, EV chargers, generators).
• One Hour Heating & Air Conditioning: Neighborly-owned residential HVAC franchise that competes directly with Harts on furnace, AC, and heat-pump installation and service, with a similar on-time promise positioning.

Broad incumbents

• Neighborly: Parent company of Mr. Rooter, Mr. Electric, Benjamin Franklin, One Hour, and other home service franchises; represents the largest scaled multi-trade home services platform in North America and a natural public-market benchmark.
• ServiceMaster Brands: Large franchise platform spanning restoration, cleaning, and home services; adjacent to Harts' home-services positioning and a relevant incumbent when expanding into recurring maintenance and warranty-led programs.

Regional players

• Hiller Plumbing, Heating & Cooling: Privately held multi-trade home services operator serving the Nashville and Southeast U.S. with plumbing, HVAC, and electrical offerings under one brand — structurally similar to Harts but in a different region.
• Goettl Air Conditioning & Plumbing: Multi-trade residential HVAC and plumbing operator serving the Southwest U.S., offering trenchless sewer and HVAC replacement services comparable to Harts' core offerings, but in a different geography.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/HartsServices
• Facebookfacebook.com/harts.plumbing

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Harts