Workcomp Solutions

What Workcomp Solutions does

Workcomp Solutions (WCS) is a Lakeland, Florida-based insurance consulting firm founded in 1997 by Duke Mills that specializes in reducing workers' compensation and commercial insurance costs for mid-to-large US employers. Its service portfolio spans Claims Management, Policy Service & Design, Experience Modification Analysis, Premium Recovery (contingency-based audits), Safety & HR Consulting, and Contract Review, including a proprietary Employer Step Advantage Program for injury management and a Wrap-Up Experts sub-brand for OCIP/CCIP contract review. The firm operates on a hybrid revenue model: contingency fees on premium-recovery audits under a 'No Recovery or Future Savings, No Fee' structure (with cumulative recoveries exceeding $15M for clients), combined with recurring annual program retainers covering claims management, policy design, audit preparation, and safety training.

The business is delivered through a consultative, field-sales motion led by a five-person team in which all principals carry 25+ years of workers' compensation experience, including prior carrier-side underwriting and senior management tenure. Distribution relies on direct employer relationships, continuing-education seminars for contractors (notably through a partnership with Carmen Ciricillo's Contractor Classes reaching 5,000+ contractors since 2014), trade-association speaking, OSHA/compliance webinars, and thought-leadership content. WCS does not disclose proprietary technology platforms; its toolkit centers on manual forensic audit of policy documents, classification codes, and experience modification calculations, supplemented by third-party Zywave/Ecerts tools for client portal and certificate management. The company is privately held with no external funding and no disclosed parent or subsidiary structure.

Name

Workcomp Solutions

Legal name

WorkComp Solutions, Inc.

Website

https://workcompsolutionsfl.com

Company type

Private

Founded year

1997

Operating status

Operating

Headcount range

1–10 employees

Short description

Workcomp Solutions is a Lakeland, Florida insurance consulting firm founded in 1997 that reduces workers' compensation and commercial insurance costs for US mid-to-large employers through premium recovery audits, claims management, and policy review.

Ownership category

akta.pro rank

Product category

Workers' Compensation Insurance Consulting

NAICS

Claims Adjusting (524291), Human Resources Consulting Services (541612)

SIC

Accident & Health Insurance (6321)

akta.pro primary industry

Managed Workers’ Compensation (Loss Control, Claims & Return-to-Work Programs) (FSAJAEAH)

akta.pro secondary industries

Workers’ Compensation for High-Hazard & Specialty Trades (FSAJAEAF), Construction Specialty (Wrap-Ups/Builders Risk/Contractors) (FSAJAGAH)

Keywords

• Workers compensation consulting
• Premium recovery audits
• Claims management services
• Commercial insurance brokerage
• Risk management consulting

Headquarters

HQ city

Lakeland

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Technology or R&D, Others

Revenue model

1. Premium Recovery Services: WCS recovers overcharges and errors in insurance premiums. They charge on a contingency basis - 'No Recovery or Future Savings, No Fee'. The company has recovered over $15,000,000 in insurance premium to employers over their history.
2. Insurance Program Management: Annual client plan consisting of audit preparation and review, claims management, policy design, and ongoing safety training for employees and supervisors.
3. Premium Audit Review: Review of all aspects of premium calculations for errors including Experience Modification Factors, Final Premium Audits, Employee Classifications, Discounts and Credits. Carriers allow 3-5 years of prior experience to correct errors with revisions reimbursed directly to the employer.

Pricing tiers

Go-to-market motion1 record

Distribution channels3 records

Marketing channels8 records

Core offering

Workcomp Solutions (WCS) is a forensic, niche insurance consulting firm that helps mid-to-large employers reduce workers' compensation and commercial insurance costs through a suite of integrated services including policy design, premium recovery audits, claims management, experience modification analysis, contract review, and safety/HR consulting. The firm places commercial insurance with carriers and audits employer policies to identify classification errors, missing credits, and premium overcharges, often on a contingency fee basis. It also delivers continuing education seminars and a proprietary injury management program called the Employer Step Advantage Program.

Product overview

Workcomp Solutions (WCS) is a forensic, niche insurance consulting company that offers a suite of interrelated services focused on reducing workers' compensation and commercial insurance premiums for employers. The core offering is a comprehensive insurance solutions platform that combines Claims Management, Policy Service & Design, Experience Modification Analysis, Premium Recovery, Audits, and Safety & HR Consulting. Supporting services include the proprietary Employer Step Advantage Program for injury management, Contract Review Services (including Wrap-up Experts sub-brand), Mergers & Acquisitions Consulting, and Continuing Education & Seminars. The company also offers a free Confidence Assessment tool for potential clients. WCS operates on a performance basis, particularly in Premium Recovery where they work on a 'No Recovery or Future Savings, No Fee' model.

Differentiator

Problem solved

Functional benefit

Brands

• Wrap-Up Experts: Founded by Duke Mills in 2007, provides a Contractor Survival Guide to Wrap-Ups for contractors. Reviews wrap-up/OCIP/CCIP contracts.

Products and services

• Premium Recovery Forensic audit service that identifies and recovers overcharges and errors in workers' compensation and commercial insurance premiums for employers, including review of classifications, experience modifications, audit worksheets, discounts, and credits. Operates on a contingency fee basis.
• Claims Management Ongoing management of workers' compensation and commercial insurance claims, including strategies to mitigate or deny fraudulent claims, Return-to-Work program design, and claims training for client personnel.
• Policy Service & Design Review and design of workers' compensation and commercial insurance policies covering classifications, credits, discounts, TPA/managed care costs, and deductibles to ensure risk is properly transferred to the carrier.
• Experience Modification Analysis Verification of current and prior experience modification factors for accuracy, calculation of the lowest possible experience mod, and development of strategies to achieve optimal ratings for the employer.
• Safety & HR Consulting Subscription-style safety and HR resource program for employer clients including a custom safety/HR library, monthly safety meeting materials, required state and federal labor law posters, an HR system subscription, and OSHA alerts.
• Audits (Bullet-Proof Audit Program) Forensic review of prior premium audit worksheets to identify errors and overcharges, packaged as the firm's 'Bullet-proof Audit Program' for employer clients.
• Insurance Solutions (Annual Client Plan) Annual commercial-lines insurance program for employers bundling audit preparation and review, claims management, policy design, and ongoing safety training for employees and supervisors.
• Contract Review Services Review of wrap-up, OCIP, CCIP, large deductible, and PEO insurance contracts for accuracy and risk mitigation, helping employers and contractors avoid coverage gaps and hidden costs.
• Employer Step Advantage Program Proprietary injury management program that selects, trains, and empowers employees to implement an injury management process, including assessment of current practices, process improvement plans, benchmarking, and contractual incentive alignment to reduce injury frequency, cost, and duration.
• Wrap-Up Experts Sub-brand consulting service (founded 2007 by Duke Mills) that reviews wrap-up, OCIP, and CCIP insurance contracts for contractors and distributes the 'Contractor's Survival Guide to Wrap-Ups' manual.
• Continuing Education & Seminars Live training seminars and speaking engagements for licensed contractors and trade associations covering workers' compensation cost reduction, employee protection strategies, predictive analytics, OSHA compliance, and Davis-Bacon Act topics.
• Mergers & Acquisitions Insurance Consulting Insurance due diligence and advisory service for mergers and acquisitions, including assessment of insurance programs and current/historical loss history for all parties to recommend the most profitable insurance approach.
• Confidence Assessment Free diagnostic offering in which WCS specialists evaluate an employer's workers' compensation plan across 14 areas (classification accuracy, premium audit overcharges, experience rating errors, COVID-19 pay exclusions, etc.) to identify potential savings opportunities.

Named customers9 records

Segments3 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature1 record

Partnerships

Six partnerships are on record, tiered core and minor.

• Phillip B. Russell / Ogletree DeakinscoreStrategic or Co-development Partner · 2 April 2024Board-certified OSHA and employment lawyer who co-hosted the 2024 OSHA Inspections webinar with Duke Mills. Has handled over 200 fatality cases and advises companies on improving safety measures. Provides legal expertise in workers compensation and OSHA compliance matters for WCS clients.
• Carmen Ciricillo's Continuing Education Contractor ClassescoreStrategic or Co-development Partner · 1 January 2014Partnership since 2014 to teach licensed contractors in Florida. Duke Mills and Morgan Reid deliver training on workers compensation topics through live seminars reaching over 5,000 contractors. Topics include 'Protecting Your Greatest Asset - Your Employees', 'Proactive Strategies to Reducing Your Insurance Premiums', and 'How Predictive Analytics are Costing You'.
• Independent Electrical Contractors (IEC)minorStrategic or Co-development PartnerTrade association where WCS has been invited to speak on workers compensation and insurance topics for electrical contractors.
• Lorman Educational ServicesminorStrategic or Co-development PartnerEducational services provider where WCS has been invited to present on industry topics.
• Florida Juvenile Justice AssociationminorStrategic or Co-development PartnerTrade association where WCS has participated in education and speaking engagements.
• VistageminorStrategic or Co-development PartnerDuke Mills is a member of Vistage, a CEO membership organization providing peer advisory and executive education.

Scale indicators5 records

Recent moves3 records

Expansion highlights5 records

Direct peers

• Insurance Office of America: Mid-to-large commercial insurance agency offering workers' comp placement, claims management, and consulting for employers across multiple states. Comparable in GTM (consultative mid-market employer focus) and service mix to WCS, though at materially larger scale.
• Sedgwick: Major third-party administrator and claims management firm handling workers' comp claims, return-to-work programs, and injury management for employers. Overlaps directly with WCS's claims management and Employer Step Advantage injury management offerings.
• Risk Placement Services (RPS): Specialty wholesale insurance broker and managing general agency with deep workers' comp expertise serving retail agents and employers. Comparable niche specialization and commercial-line placement focus to WCS.
• Brown & Riding: Wholesale insurance brokerage with expertise in specialty commercial lines including workers' comp, wrap-ups, and hard-to-place risks. Overlaps with WCS's wrap-up review and construction-trades WC practice.

Broad incumbents

• Lockton: Largest privately held insurance broker globally, with a dedicated workers' comp practice covering placement, claims, and risk consulting for large employers. Competes with WCS in the mid-to-large employer segment at meaningfully larger scale.
• Marsh McLennan: Global insurance brokerage and risk advisory firm with extensive workers' comp consulting, claims management, and analytics capabilities for large employers. Overlaps with WCS on policy design, claims strategy, and experience modification work.
• EMPLOYERS (EIG): Workers' compensation-focused insurance carrier serving small and mid-sized businesses with policy placement and risk management resources. Competes with WCS as an alternative distribution channel for WC coverage decisions.
• The Hartford: Major workers' comp carrier and commercial lines insurer with in-house risk engineering, claims services, and small/mid business underwriting. Replaces the role agencies like WCS play when employers go direct to carrier.

Others

• Zywave: Technology platform vendor already powering WCS's client portal (MyWave Connect) and certificate management (Ecerts Online). Adjacent rather than competitive; relevant as a future channel or technology-scaling partner.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/WorkCompNow
• Facebookfacebook.com/WorkComp-Solutions-10150100795015531
• LinkedInlinkedin.com/company/workcompsolutions

Revenue estimate

Valuation estimate

Number of profiles

Profiles5 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Workcomp Solutions