What Fixter does

Fixter is a UK-based digital marketplace for car maintenance, founded in Manchester in 2017 by Limvirak Chea, Frederic Dermer, and Cristian Vrable. The platform connects vehicle owners with a curated network of more than 300 vetted independent garages across 100+ UK towns and cities (and operating in France since 2022), handling booking, garage matching, price negotiation, vehicle collection/delivery, and quality assurance for MOT tests, servicing, repairs, diagnostics, and ancillary jobs. Differentiators include a 25-point garage vetting process (only ~5% acceptance), a 12-month parts-and-labour warranty, doorstep collection by fully insured 'Fixter Heroes' drivers, and reported pricing roughly 30% below main dealerships. The company is now a subsidiary of Renault Group.

Operationally, the technology stack is a consumer-facing website (fixter.co.uk) plus two supply-side portals: a garage-partner portal (garages.fixter.co.uk) where mechanics join, set labour rates and receive payment within 10 working days, and a driver platform (drivers.fixter.co.uk) for the Fixter Heroes collection network. Stripe handles payments, with card details captured at booking but the customer only charged after job completion and approval. The Go-to-market motion is primarily product-led: self-serve online booking in approximately two minutes, supported by content/SEO, PR (The Times, Bloomberg, Honestjohn), phone support, and Trustpilot reviews. A separate enterprise field-sales motion exists via the Fixter Fleets sub-brand, which provides dedicated account management and service advisors to business fleet operators.

Revenue is generated via a transaction-fee model on bookings intermediated through the platform; Fixter negotiates preferential rates with garage partners, retains a margin, and passes savings to customers. Per-service price points start at £47 (diagnostics), £49 (MOT), £89 (oil and filter change), and £129 (car service), with repairs quoted individually. The business is asset-light (no owned service centres), with the company employing 11-50 staff. No public funding rounds, revenue, or ARR figures are disclosed.

Name

Fixter

Legal name

Fixter Limited

Website

https://fixter.co.uk

Company type

Private

Founded year

2017

Operating status

Operating

Headcount range

11–50 employees

Short description

Fixter is a UK-based online car maintenance marketplace that books MOTs, servicing, repairs, and diagnostics for individual motorists and business fleets via a network of 300+ vetted independent garages, with door-to-door vehicle collection and delivery.

Ownership category

akta.pro rank

Product category

Automotive Services Marketplace

NAICS

General Automotive Repair (811111), Automotive Mechanical and Electrical Repair and Maintenance (81111), Automotive Repair and Maintenance (8111)

SIC

Services-Automotive Repair, Services & Parking (7500)

akta.pro primary industry

General Automotive Repair & Maintenance (TLAKAAAA)

akta.pro secondary industries

Vehicle Diagnostics & Fault Code Scanning Services (TLAKANAA), Exhaust & Emissions/Smog Testing & Repair (TLAKAAAI)

Keywords

• Online car maintenance
• MOT booking service
• Vehicle servicing platform
• Fleet maintenance management
• Garage marketplace

Headquarters

HQ city

London

HQ country

United Kingdom

HQ region

Europe

Offices2 records

Markets served

GTM type

B2B and B2C

Offering type

Digital Commerce or Content

Cost components

Operations, Technology or R&D, Marketing or Sales, Personnel, Supply Chain

Revenue model

1. Service Transaction Commission: Fixter acts as an intermediary between car owners and garages, taking a margin on bookings. The company negotiates preferential rates with garage partners and passes savings to customers while retaining a portion as revenue. Payment is collected from customers upon job completion and garages are paid within 10 working days.

Pricing tiers

Go-to-market motion2 records

Distribution channels4 records

Marketing channels5 records

Core offering

Fixter operates a digital marketplace platform that allows car owners to book MOT tests, car servicing, oil changes, repairs, and diagnostics online. The platform matches customers with vetted independent garages from a network of over 300 partners across the UK, and coordinates door-to-door vehicle collection and delivery through insured Fixter Heroes drivers. Fixter negotiates preferential rates with garage partners and charges customers upon job completion.

Product overview

Fixter is a digital car maintenance platform offering an end-to-end booking service for MOT tests, car servicing, oil changes, repairs, and diagnostics through a network of over 300 vetted independent garages across the UK. The core Fixter platform handles the full customer journey including online booking, vehicle collection and delivery by Fixter Heroes, garage coordination, and quality assurance. The portfolio includes the core consumer platform (MOT from £49, Servicing from £129, Diagnostics from £47), the Fixter Fleets sub-brand for B2B fleet management, a Garage Partner Portal for mechanics to join the network, and a Driver platform for collection/delivery operations. All services are backed by a 12-month warranty on parts and labour. Fixter is a subsidiary of Renault Group and operates across over 100 UK towns and cities.

Differentiator

Problem solved

Functional benefit

Brands

• Fixter Fleets: Fleet maintenance service for businesses, offering management of fleet vehicles through a network of over 300 independent garages across the UK.

Products and services

• MOT Annual Ministry of Transport test certification service starting from £49, covering vehicle safety, emissions, and roadworthiness checks, with door-to-door collection and delivery.
• Car Servicing Vehicle maintenance services including interim, full, and major services starting from £129, covering oil changes, filter replacements, and manufacturer-recommended checks.
• Oil and Oil Filter Change Basic oil and oil filter replacement service starting from £89.
• Car Repairs Comprehensive repair services including timing belt replacement, brake pad replacement, air conditioning regas, clutch kit replacement, battery replacement, and more, offered through vetted garage partners.
• Car Diagnostic Vehicle diagnostic inspection service starting from £47 to identify engine warning lights, mechanical issues, and other car problems.
• Fixter Fleets B2B fleet maintenance management solution for businesses with vehicle fleets, providing dedicated booking allocation, door-to-door collection, expert service advisors, and access to over 300 independent garages across the UK to reduce fleet downtime.
• Garage Partner Portal Online portal for independent garages to join Fixter's network, manage bookings, set their own labour rates, and receive payments within 10 working days for completed work.
• Fixter Driver App Platform for drivers (Fixter Heroes) to sign up and manage vehicle collection and delivery operations, earning up to £99 per day with flexible working hours.

Quantifiable outcome

• 30% cheaper than main dealerships
• +2 more outcomes

Named customers9 records

Segments3 records

Ideal customer profiles2 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration1 record

Feature3 records

Partnerships

One partnership is on record.

• StripecoreTechnology or IntegrationStripe handles all payment processing for Fixter transactions. Card details are securely stored until job completion when payment is charged. Stripe provides PCI-DSS compliant payment infrastructure.

Scale indicators6 records

Recent moves7 records

Expansion highlights5 records

Direct peers

• ClickMechanic: UK-based online marketplace that connects motorists with vetted mobile mechanics and local garages for repairs, servicing and MOTs — closest direct competitor to Fixter in product model and UK customer base.
• WhoCanFixMyCar: UK comparison and booking marketplace for car servicing, MOT, and repairs that matches drivers with local garages via a quote-based flow — directly competing with Fixter's online booking and garage-matching proposition.
• BookMyGarage: UK-focused online booking platform for MOT testing, car servicing and repairs at local independent garages — competes head-to-head with Fixter in MOT and service bookings, though without the in-house collection/delivery layer.

Broad incumbents

• Halfords Autocentres: Largest UK autocentre chain offering MOT, servicing, and repairs across hundreds of owned-and-operated locations — a broad incumbent whose own digital booking initiatives compete with Fixter for consumer car maintenance traffic.
• Kwik-Fit: Major UK fast-fit network for tyres, brakes, MOTs and servicing with national coverage and a large owned garage footprint — sets aggressive low-price benchmarks that compress UK marketplace pricing dynamics.
• Bosch Car Service: Global OEM-affiliated garage network whose UK members Fixter already assesses during its 25-point vetting — directly competes for high-quality independent garages as suppliers to the Fixter marketplace.

Regional players

• YourMechanic: US-based marketplace that originally specialised in mobile mechanics performing repairs at the customer's location — historically the most direct US analogue to Fixter's click-and-collect model, though US-only geographically.
• RepairPal: US-based platform that pairs car owners with certified local repair shops and provides price estimates — comparable to Fixter's transparency and vetted-network thesis, though operating in a different geography.
• Autobutler: European (Nordic-rooted) marketplace for comparing and booking car repair, service and tyre quotes — comparable marketplace business model to Fixter, though primarily serving Denmark and other Nordic markets rather than the UK.
• AutoGuru: Australian online comparison and booking marketplace for servicing, repairs, tyres and inspections — same workshop-matching and quote-based model as Fixter, but operating in Australia rather than the UK/France.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/hellofixter
• Facebookfacebook.com/hellofixter
• LinkedInlinkedin.com/company/hellofixter

Revenue estimate

Valuation estimate

Number of profiles

Profiles3 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Fixter